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Group Effect Aspects in Digitalisation Production Contexts: Articulation Spaces for Emerging Cooperation Challenges

Authors:

Aparecido Fabiano Pinatti de Carvalho,

Marcel Manuel Sanchez Martin,

Eva Sonja Allen,

Marcus SchweitzerAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 7, Issue GROUP

Article No.: 10, Pages 1 - 28

https://doi.org/10.1145/3567560

Published: 29 December 2022 Publication History

Abstract

Across the years, production systems have recurrently turned to new digital technologies in the search for enhanced productivity and competitiveness. More recently, a prelude to a Fourth Industrial Revolution has been heard, announcing Industry 4.0 as the future of production and manufacture. It has been claimed that cyber-physical production systems would bring drastic changes in the way that people go about engaging in work. It is therefore sensible to think that the way that cooperation is accomplished within production contexts will be also affected. Based on an in-depth interview study featuring 21 participants from different companies, we go on to discuss which challenges have been emerging from recent digitalisation of production work in regard to the way that workers cooperate in accomplishing their productive activities. Our results suggest that there are associated group effects - e.g., group polarisation, hidden profiles, and exclusion - that pose relevant challenges for cooperation within these settings. In this contribution, we go on to present and discuss these results and to propose articulation spaces, which conceptually bring together aspects of coordination mechanisms and common information spaces, as a potential solution for some of those challenges.

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Cited By

Allen Ede Carvalho AHoffmann SSchweitzer MSchaumann K(2024)Workplace Aspects of Knowledge and Expertise Sharing Practices Supported by Augmented Reality Systems: Findings from a Design Case StudyComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09508-8Online publication date: 17-Dec-2024
https://doi.org/10.1007/s10606-024-09508-8

Index Terms

Group Effect Aspects in Digitalisation Production Contexts: Articulation Spaces for Emerging Cooperation Challenges
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 7, Issue GROUP

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January 2023

414 pages

EISSN:2573-0142

DOI:10.1145/3578937

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Jeff Nichols
Apple Inc., United States

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Allen Ede Carvalho AHoffmann SSchweitzer MSchaumann K(2024)Workplace Aspects of Knowledge and Expertise Sharing Practices Supported by Augmented Reality Systems: Findings from a Design Case StudyComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09508-8Online publication date: 17-Dec-2024
https://doi.org/10.1007/s10606-024-09508-8

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