More Web Proxy on the site http://driver.im/

poster

Public Access

An Emergent Understanding of Mentor Strategies for Career Development in Emerging Fields

Authors:

Gustavo Umbelino,

Daniel Rees Lewis,

Elizabeth Gerber,

Matthew EasterdayAuthors Info & Claims

CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems

Article No.: 391, Pages 1 - 6

https://doi.org/10.1145/3411763.3451800

Published: 08 May 2021 Publication History

All formats PDF

Abstract

Mentoring is a key part of career development, especially in emerging fields such as social entrepreneurship. Internet technologies have made it easier for novice social entrepreneurs to identify and connect with mentors online. Yet, we do not know the strategies mentors use to advise professionals navigating emerging fields. Knowing these strategies would allow us to create technologies for more effective career mentoring. This paper presents an expert model of career mentoring for novice social entrepreneurs. To build the model, we conducted a retrospective cognitive task analysis with 9 mentors who have at least 5 years of experience advising novice social entrepreneurs. We found that mentors help novice social entrepreneurs regulate career-related stress and make decisions about next career steps. Our findings suggest that further exploration of career mentoring strategies might allow designers to develop technologies based on the expert model, such as intelligent agents, to support and scale mentorship in emerging fields.

References

[1]

Tammy D. Allen, Lillian T. Eby, Mark L. Poteet, Elizabeth Lentz, and Lizzette Lima. 2004. Career Benefits Associated With Mentoring for Proteges: A Meta-Analysis. Journal of Applied Psychology 89, 1 (2004), 127–136. https://doi.org/10.1037/0021-9010.89.1.127 Place: US Publisher: American Psychological Association.

[2]

Seyram Avle, Julie Hui, Silvia Lindtner, and Tawanna Dillahunt. 2019. Additional Labors of the Entrepreneurial Self. Proceedings of the ACM on Human-Computer Interaction 3, CSCW (Nov. 2019), 218:1–218:24. https://doi.org/10.1145/3359320

Digital Library

[3]

Alex Bell, Raj Chetty, Xavier Jaravel, Neviana Petkova, and John Van Reenen. 2019. Who Becomes an Inventor in America? The Importance of Exposure to Innovation. The Quarterly Journal of Economics 134, 2 (May 2019), 647–713. https://doi.org/10.1093/qje/qjy028

[4]

Nicola J. Bidwell. 2020. Women and the Sustainability of Rural Community Networks in the Global South. In Proceedings of the 2020 International Conference on Information and Communication Technologies and Development (Guayaquil, Ecuador) (ICTD2020). Association for Computing Machinery, New York, NY, USA, Article 21, 13 pages. https://doi.org/10.1145/3392561.3394649

Digital Library

[5]

Allie Blaising, Yasmine Kotturi, Chinmay Kulkarni, and Laura Dabbish. 2021. Making It Work, or Not: A Longitudinal Study of Career Trajectories Among Online Freelancers. Proc. ACM Hum.-Comput. Interact. 4, CSCW3, Article 226 (Jan. 2021), 29 pages. https://doi.org/10.1145/3432925

Digital Library

[6]

B. Cheung, L. Hui, J. Zhang, and S. M. Yiu. 2003. SmartTutor: An intelligent tutoring system in web-based adult education. Journal of Systems and Software 68, 1 (2003), 11 – 25. https://doi.org/10.1016/S0164-1212(02)00133-4

Digital Library

[7]

Chun-Wei Chiang, Anna Kasunic, and Saiph Savage. 2018. Crowd Coach: Peer Coaching for Crowd Workers’ Skill Growth. Proceedings of the ACM on Human-Computer Interaction 2, CSCW (Nov. 2018), 37:1–37:17. https://doi.org/10.1145/3274306

Digital Library

[8]

Juliet Corbin and Anselm Strauss. 2014. Basics of qualitative research: Techniques and procedures for developing grounded theory. Sage publications.

[9]

Andy Crabtree and Alan Chamberlain. 2014. Making It ”Pay a Bit Better”: Design Challenges for Micro Rural Enterprise. In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing(Baltimore, Maryland, USA) (CSCW ’14). Association for Computing Machinery, New York, NY, USA, 687–696. https://doi.org/10.1145/2531602.2531618

Digital Library

[10]

Beth Crandall, Gary Klein, Gary A. Klein, Robert R. Hoffman, and Senior Research Scientist Robert R. Hoffman. 2006. Working Minds: A Practitioner’s Guide to Cognitive Task Analysis. MIT Press. Google-Books-ID: ZfcVGsJlyhMC.

[11]

Vedant Das Swain, Koustuv Saha, Manikanta D. Reddy, Hemang Rajvanshy, Gregory D. Abowd, and Munmun De Choudhury. 2020. Modeling Organizational Culture with Workplace Experiences Shared on Glassdoor. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems(CHI ’20). Association for Computing Machinery, New York, NY, USA, 1–15. https://doi.org/10.1145/3313831.3376793

Digital Library

[12]

Suzanne de Janasz and Maury Peiperl. 2015. CEOs Need Mentors Too. Harvard Business Review (April 2015). https://hbr.org/2015/04/ceos-need-mentors-too Section: Leadership development.

[13]

J Gregory Dees, Beth Battle Anderson, and Jane Wei-Skillern. 2004. Scaling Social Impact. Stanford social innovation review 1, 4 (2004), 24–32.

[14]

Tawanna R. Dillahunt, Jason Lam, Alex Lu, and Earnest Wheeler. 2018. Designing Future Employment Applications for Underserved Job Seekers: A Speed Dating Study. In Proceedings of the 2018 Designing Interactive Systems Conference(DIS ’18). Association for Computing Machinery, New York, NY, USA, 33–44. https://doi.org/10.1145/3196709.3196770

Digital Library

[15]

Tawanna R. Dillahunt and Alex Lu. 2019. DreamGigs: Designing a Tool to Empower Low-Resource Job Seekers. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). Association for Computing Machinery, Glasgow, Scotland Uk, 1–14. https://doi.org/10.1145/3290605.3300808

Digital Library

[16]

Ewing Marion Kauffman Foundation. 2020. Mentoring in Entrepreneurship Support: Some Basics. https://www.kauffman.org/entrepreneurship/reports/mentoring-in-entrepreneurship-support/

[17]

Elizabeth M. Gerber and Julie Hui. 2013. Crowdfunding: Motivations and deterrents for participation. ACM Transactions on Computer-Human Interaction 20, 6 (Dec. 2013), 34:1–34:32. https://doi.org/10.1145/2530540

Digital Library

[18]

Elizabeth M. Gerber, Michael Muller, Rick Wash, Lilly C. Irani, Amanda Williams, and Elizabeth F. Churchill. 2014. Crowdfunding: an emerging field of research. In CHI ’14 Extended Abstracts on Human Factors in Computing Systems(CHI EA ’14). Association for Computing Machinery, New York, NY, USA, 1093–1098. https://doi.org/10.1145/2559206.2579406

Digital Library

[19]

John Gleeson, Reeva Lederman, Peter Koval, Greg Wadley, Sarah Bendall, Sue Cotton, Helen Herrman, Kingsley Crisp, and Mario Alvarez-Jimenez. 2017. Moderated Online Social Therapy: A Model for Reducing Stress in Carers of Young People Diagnosed with Mental Health Disorders. Frontiers in Psychology 8 (2017). https://doi.org/10.3389/fpsyg.2017.00485 Publisher: Frontiers.

[20]

Leo A. Goodman. 1961. Snowball Sampling. The Annals of Mathematical Statistics 32, 1 (1961), 148–170. https://www.jstor.org/stable/2237615 Publisher: Institute of Mathematical Statistics.

[21]

Jenna Grzeslo. 2019. M-Pesa Adoption and Usage: A Qualitative Study of Young Kenyan Entrepreneurs. In Proceedings of the Tenth International Conference on Information and Communication Technologies and Development (Ahmedabad, India) (ICTD ’19). Association for Computing Machinery, New York, NY, USA, Article 31, 5 pages. https://doi.org/10.1145/3287098.3287127

Digital Library

[22]

Monica C. Higgins and Kathy E. Kram. 2001. Reconceptualizing Mentoring at Work: A Developmental Network Perspective. Academy of Management Review 26, 2 (2001), 264–288. https://doi.org/10.5465/amr.2001.4378023

[23]

Eric Horvitz. 1999. Principles of mixed-initiative user interfaces. In Proceedings of the SIGCHI conference on Human Factors in Computing Systems(CHI ’99). Association for Computing Machinery, New York, NY, USA, 159–166. https://doi.org/10.1145/302979.303030

Digital Library

[24]

Julie Hui, Darren Gergle, and Elizabeth M. Gerber. 2018. IntroAssist: A Tool to Support Writing Introductory Help Requests. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems(CHI ’18). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3173574.3173596

Digital Library

[25]

Christina Algiere Kasprisin, Peg Boyle Single, Richard M. Single, and Carol B. Muller. 2003. Building a Better Bridge: Testing e-training to improve e-mentoring programmes in higher education. Mentoring & Tutoring: Partnership in Learning 11, 1 (April 2003), 67–78. https://doi.org/10.1080/1361126032000054817

[26]

Fiona M. Kay, John Hagan, and Patricia Parker. 2009. Principals in Practice: The Importance of Mentorship in the Early Stages of Career Development. Law & Policy 31, 1 (2009), 69–110. https://doi.org/10.1111/j.1467-9930.2008.00285.x

[27]

Kathy E. Kram. 1983. Phases of the Mentor Relationship. Academy of Management Journal 26, 4 (Dec. 1983), 608–625. https://doi.org/10.5465/255910 Publisher: Academy of Management.

[28]

Reeva Lederman, John Gleeson, Greg Wadley, Simon D’alfonso, Simon Rice, Olga Santesteban-Echarri, and Mario Alvarez-Jimenez. 2019. Support for Carers of Young People with Mental Illness: Design and Trial of a Technology-Mediated Therapy. ACM Transactions on Computer-Human Interaction 26, 1 (Feb. 2019), 4:1–4:33. https://doi.org/10.1145/3301421

Digital Library

[29]

Tian Luo. 2012. Grassroots Mobilization of Internet NGOs in China: The Cases of Www.1kg.Org and Www.Geshanghua.Org. In Proceedings of the Fifth International Conference on Information and Communication Technologies and Development (Atlanta, Georgia, USA) (ICTD ’12). Association for Computing Machinery, New York, NY, USA, 289–296. https://doi.org/10.1145/2160673.2160709

Digital Library

[30]

Gideon D. Markman and Robert A. Baron. 2003. Person–entrepreneurship fit: why some people are more successful as entrepreneurs than others. Human Resource Management Review 13, 2 (June 2003), 281–301. https://doi.org/10.1016/S1053-4822(03)00018-4

[31]

Matthew B. Miles, A. Michael Huberman, and Johnny Saldana. 2014. Qualitative Data Analysis. SAGE. Google-Books-ID: 3CNrUbTu6CsC.

[32]

Kerri A. Murphy, David L. Blustein, Amanda J. Bohlig, and Melissa G. Platt. 2010. The College-to-Career Transition: An Exploration of Emerging Adulthood. Journal of Counseling & Development 88, 2 (2010), 174–181. https://doi.org/10.1002/j.1556-6678.2010.tb00006.x

[33]

Martina A. Rau, Vincent Aleven, Nikol Rummel, and Stacie Rohrbach. 2013. Why Interactive Learning Environments Can Have It All: Resolving Design Conflicts between Competing Goals. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Paris, France) (CHI ’13). Association for Computing Machinery, New York, NY, USA, 109–118. https://doi.org/10.1145/2470654.2470670

Digital Library

[34]

Jeffrey Robinson. 2006. Navigating Social and Institutional Barriers to Markets: How Social Entrepreneurs Identify and Evaluate Opportunities. In Social Entrepreneurship, Johanna Mair, Jeffrey Robinson, and Kai Hockerts (Eds.). Palgrave Macmillan UK, London, 95–120. https://doi.org/10.1057/9780230625655_7

[35]

Michelle Shumate, Yannick Atouba, Katherine R. Cooper, and Andrew Pilny. 2014. Two Paths Diverged: Examining the Antecedents to Social Entrepreneurship. Management Communication Quarterly 28, 3 (2014), 404–421. https://doi.org/10.1177/0893318914538561

[36]

Meredith M. Skeels and Jonathan Grudin. 2009. When social networks cross boundaries: a case study of workplace use of facebook and linkedin. In Proceedings of the ACM 2009 international conference on Supporting group work(GROUP ’09). Association for Computing Machinery, New York, NY, USA, 95–104. https://doi.org/10.1145/1531674.1531689

Digital Library

[37]

Natalia Smirnov, Gulnaz Saiyed, Matthew W. Easterday, and Wan Shun Eva Lam. 2018. Journalism as Model for Civic and Information Literacies. Cognition and Instruction 36, 1 (Jan. 2018), 1–29. https://doi.org/10.1080/07370008.2017.1392964

[38]

John Thompson and Bob Doherty. 2006. The diverse world of social enterprise: A collection of social enterprise stories. https://doi.org/info:doi/10.1108/03068290610660643

[39]

Colby Tofel-Grehl and David F. Feldon. 2013. Cognitive Task Analysis–Based Training: A Meta-Analysis of Studies. Journal of Cognitive Engineering and Decision Making 7, 3 (Sept. 2013), 293–304. https://doi.org/10.1177/1555343412474821

[40]

Maria Tomprou, Laura Dabbish, Robert E. Kraut, and Fannie Liu. 2019. Career Mentoring in Online Communities: Seeking and Receiving Advice from an Online Community. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/3290605.3300883

Digital Library

[41]

Cathy Wendler, Brent Bridgeman, Ross Markle, Fred Cline, Nathan Bell, Patricia McAllister, and Julia Kent. 2012. Pathways through Graduate School and into Careers. Educational Testing Service. https://eric.ed.gov/?id=ED531249 Publication Title: Educational Testing Service.

[42]

Blake Williford, Matthew Runyon, Wayne Li, Julie Linsey, and Tracy Hammond. 2020. Exploring the Potential of an Intelligent Tutoring System for Sketching Fundamentals. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (Honolulu, HI, USA) (CHI ’20). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3313831.3376517

Digital Library

[43]

B. L. William Wong. 2003. Critical Decision Method data analysis. In The handbook of task analysis for human-computer interaction, Dan Diaperand Neville A. Stanton (Eds.). Lawrence Erlbaum Associates, 327–346. http://www.questia.com/PM.qst?a=o&d=104933772#Num Pages: 650.

[44]

Shaker A. Zahra, Eric Gedajlovic, Donald O. Neubaum, and Joel M. Shulman. 2009. A typology of social entrepreneurs: Motives, search processes and ethical challenges. Journal of Business Venturing 24, 5 (Sept. 2009), 519–532. https://doi.org/10.1016/j.jbusvent.2008.04.007

Cited By

Malik HBhandari SFonseca EBonaccorsi CLee D(2024)Towards integrated learning experiences on social media: An exploration of #DayInTheLife videos for career explorationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661566(1722-1740)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661566
Wani AJoshi ISingh P(2024)Navigating the Job-Seeking Journey: Challenges and Opportunities for Digital Employment Support in KashmirProceedings of the ACM on Human-Computer Interaction10.1145/36373758:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637375
Du WZhu ZXu XChe HChen S(2024)CareerSim: Gamification Design Leveraging LLMs For Career Development ReflectionExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650928(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650928
Show More Cited By

Recommendations

Guiding Career Development Prior to Capstone Experiences (Abstract Only)
SIGCSE '16: Proceedings of the 47th ACM Technical Symposium on Computing Science Education

A new course, Computer Science Professional Development Seminar, engages students in reflective self-discovery and career planning, and also facilitates attainment of student outcomes assessment data for continual improvement of our program. Prior to ...
An exploration of mentor-protégé relationships and how to train future mentors (abstract only)
SIGCSE '14: Proceedings of the 45th ACM technical symposium on Computer science education

Mentors-protégé relationships have been shown to improve retention of women and under-represented students in computing (Cohoon, 2011). Mentorship relationships are also the driving factor in female students' selection and completion of a computing ...
A Study on the Chinese College Female Teacher's Career Development
ETCS '11: Proceedings of the 2011 Third International Workshop on Education Technology and Computer Science - Volume 02

Nowadays, it is not a explicit study on the character of the Chinese college female teacher's career development, which restricts the development and effectual use of the Chinese college female teachers. So the paper studies the character of the Chinese ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems

May 2021

2965 pages

ISBN:9781450380959

DOI:10.1145/3411763

Editors:
Yoshifumi Kitamura
Tohoku University, Japan
,
Aaron Quigley
University of New South Wales, Australia
,
Katherine Isbister
University of California Santa Cruz, USA
,
Takeo Igarashi
The University of Tokyo, Japan

Copyright © 2021 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 08 May 2021

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Poster
Research
Refereed limited

Funding Sources

National Science Foundation

Conference

CHI '21

Sponsor:

SIGCHI

CHI '21: CHI Conference on Human Factors in Computing Systems

May 8 - 13, 2021

Yokohama, Japan

Acceptance Rates

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Upcoming Conference

CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

5
Total Citations
View Citations
533
Total Downloads

Downloads (Last 12 months)211
Downloads (Last 6 weeks)25

Reflects downloads up to 12 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Malik HBhandari SFonseca EBonaccorsi CLee D(2024)Towards integrated learning experiences on social media: An exploration of #DayInTheLife videos for career explorationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661566(1722-1740)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661566
Wani AJoshi ISingh P(2024)Navigating the Job-Seeking Journey: Challenges and Opportunities for Digital Employment Support in KashmirProceedings of the ACM on Human-Computer Interaction10.1145/36373758:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637375
Du WZhu ZXu XChe HChen S(2024)CareerSim: Gamification Design Leveraging LLMs For Career Development ReflectionExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650928(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650928
Wani A(2024)Use of ICTs during ongoing protracted socio-political disruptionsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638194(1-6)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3638194
Alvarez de la Vega JCecchinato MRooksby J(2022)Design Opportunities for Freelancing Platforms: Online Freelancers’ Views on a Worker-Centred Design FictionProceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3533406.3533410(1-19)Online publication date: 8-Jun-2022
https://dl.acm.org/doi/10.1145/3533406.3533410

View Options

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

HTML Format

View this article in HTML Format.

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

Media

Figures

Other

Tables

View Table of Contents