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Does anthropomorphism reduce stress in HRI?

Published: 03 March 2014 Publication History

Abstract

In an experiment, we tested whether anthropomorphism would reduce psychological stress associated with human-robot interactions (HRI). Participants anticipated (vs. did not anticipate) an interaction with a humanlike versus machinelike robot type, and their electrodermal activity (EDA), a physiological indicator of psychological stress, was measured. Results indicate that anticipating an HRI increased psychological stress independent of robot type.

References

[1]
N. Epley, A. Waytz, and J. T. Cacioppo 2007. "On seeing human: A three-factor theory of anthropomorphism," Psychol. Review, vol. 114, no. 4, pp. 864--886.
[2]
H. Luczak, M. Rötting, L. Schmidt 2003. "Let's talk: Anthropomorphization as a means to cope with stress of interacting with technical devices," Ergonomics, vol. 46, pp. 1361--1374.
[3]
M.E. Dawson, A. M. Schell, D. L. Filion 2007. "The Electrodermal System." In J. T. Cacioppo, L. G. Tassinary, G. Bernston (Eds.), "The Handbook of Psychophysiology (3rd ed.)". Cambridge: Cambridge University Press, 2007.

Cited By

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  • (2024)(Gestures Vaguely): The Effects of Robots' Use of Abstract Pointing Gestures in Large-Scale EnvironmentsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634924(293-302)Online publication date: 11-Mar-2024
  • (2024)Anthropomorphism and Human–Robot InteractionThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.005(17-56)Online publication date: 7-Dec-2024
  • (2024)An Introduction to the Law, Policy, and Regulation for Human–Robot InteractionThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.003(1-170)Online publication date: 7-Dec-2024
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    cover image ACM Conferences
    HRI '14: Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction
    March 2014
    538 pages
    ISBN:9781450326582
    DOI:10.1145/2559636
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Publication History

    Published: 03 March 2014

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    Author Tags

    1. anthropomorphism
    2. hri
    3. physiological measures
    4. stress

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    HRI '14 Paper Acceptance Rate 32 of 132 submissions, 24%;
    Overall Acceptance Rate 268 of 1,124 submissions, 24%

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    View all
    • (2024)(Gestures Vaguely): The Effects of Robots' Use of Abstract Pointing Gestures in Large-Scale EnvironmentsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634924(293-302)Online publication date: 11-Mar-2024
    • (2024)Anthropomorphism and Human–Robot InteractionThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.005(17-56)Online publication date: 7-Dec-2024
    • (2024)An Introduction to the Law, Policy, and Regulation for Human–Robot InteractionThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.003(1-170)Online publication date: 7-Dec-2024
    • (2023)Crossing Reality: Comparing Physical and Virtual Robot DeixisProceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3568162.3576972(152-161)Online publication date: 13-Mar-2023
    • (2022)Best of Both Worlds? Combining Different Forms of Mixed Reality Deictic GesturesACM Transactions on Human-Robot Interaction10.1145/356338712:1(1-23)Online publication date: 13-Sep-2022
    • (2022)Physical embodiment vs. smartphone: which influences presence and anthropomorphism most in telecommunication?2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)10.1109/RO-MAN53752.2022.9900758(1065-1070)Online publication date: 29-Aug-2022
    • (2022)How to Make Robots' Optimal Anthropomorphism Level: Manipulating Social Cues and Spatial Context for an Improved User Experience2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)10.1109/HRI53351.2022.9889376(731-736)Online publication date: 7-Mar-2022
    • (2022)A study on the influence of service robots’ level of anthropomorphism on the willingness of users to follow their recommendationsScientific Reports10.1038/s41598-022-19501-012:1Online publication date: 10-Sep-2022
    • (2021)What's The Point?Proceedings of the 2021 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3434073.3444676(177-186)Online publication date: 8-Mar-2021
    • (2020)NotesHuman-Robot Interaction10.1017/9781108676649.014(252-252)Online publication date: 20-Feb-2020
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