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Structuring and supporting persistent chat conversations

Published: 04 November 2006 Publication History

Abstract

Persistence of conversations has been found to be a useful feature in group chat tools. When conversations are stored and made accessible to all members of a group, they can facilitate organizational memory, group awareness, and other beneficial practices. However, the lack of structure in chat conversations makes it difficult for users to read and keep track of lengthy conversation histories. To contend with this problem, we have developed a persistent chat system that incorporates a number of features which facilitate participation in long, ongoing conversations.

References

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Cited By

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  • (2023)Compass: Supporting Large Group Mentorship in a Chat-Based UIProceedings of the ACM on Human-Computer Interaction10.1145/35794707:CSCW1(1-25)Online publication date: 16-Apr-2023
  • (2022)Graph-Based Conversation Analysis in Social MediaBig Data and Cognitive Computing10.3390/bdcc60401136:4(113)Online publication date: 12-Oct-2022
  • (2022)Dealing with Digital Service ClosureProceedings of the ACM on Human-Computer Interaction10.1145/35556176:CSCW2(1-25)Online publication date: 11-Nov-2022
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    cover image ACM Conferences
    CSCW '06: Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
    November 2006
    548 pages
    ISBN:1595932496
    DOI:10.1145/1180875
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 04 November 2006

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    Author Tags

    1. CMC
    2. chat
    3. persistence

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    CSCW06: Computer Supported Cooperative Work
    November 4 - 8, 2006
    Alberta, Banff, Canada

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    Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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    Cited By

    View all
    • (2023)Compass: Supporting Large Group Mentorship in a Chat-Based UIProceedings of the ACM on Human-Computer Interaction10.1145/35794707:CSCW1(1-25)Online publication date: 16-Apr-2023
    • (2022)Graph-Based Conversation Analysis in Social MediaBig Data and Cognitive Computing10.3390/bdcc60401136:4(113)Online publication date: 12-Oct-2022
    • (2022)Dealing with Digital Service ClosureProceedings of the ACM on Human-Computer Interaction10.1145/35556176:CSCW2(1-25)Online publication date: 11-Nov-2022
    • (2022)Cone of Vision as a Behavioural Cue for VR CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/35556156:CSCW2(1-27)Online publication date: 11-Nov-2022
    • (2022)Collaboration Challenges and Technology Opportunities at the Intersection of Perinatal and Mental Health JourneysProceedings of the ACM on Human-Computer Interaction10.1145/35556146:CSCW2(1-28)Online publication date: 11-Nov-2022
    • (2022)Social Media's Role During Identity Changes Related to Major Life EventsProceedings of the ACM on Human-Computer Interaction10.1145/35552196:CSCW2(1-22)Online publication date: 11-Nov-2022
    • (2022)Motivated to Work or Working to Stay Motivated: A Diary and Interview Study on Working From HomeProceedings of the ACM on Human-Computer Interaction10.1145/35551216:CSCW2(1-26)Online publication date: 11-Nov-2022
    • (2022)The Gift that Keeps on Giving: Generosity is Contagious in Multiplayer Online GamesProceedings of the ACM on Human-Computer Interaction10.1145/35551206:CSCW2(1-22)Online publication date: 11-Nov-2022
    • (2021)All in One Group: Current Practices, Lessons and Challenges of Chinese Home-School Communication in IM Group ChatProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445436(1-12)Online publication date: 6-May-2021
    • (2017)Threading is StickyProceedings of the ACM on Human-Computer Interaction10.1145/31346621:CSCW(1-20)Online publication date: 6-Dec-2017
    • Show More Cited By

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