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research-article

Using feedback through digital technology to disrupt and change habitual behavior

Authors:

Sander Hermsen,

Reint Jan Renes,

Peter KerkhofAuthors Info & Claims

Computers in Human Behavior, Volume 57, Issue C

Pages 61 - 74

https://doi.org/10.1016/j.chb.2015.12.023

Published: 01 April 2016 Publication History

Abstract

Habitual behavior is often hard to change because of a lack of self-monitoring skills. Digital technologies offer an unprecedented chance to facilitate self-monitoring by delivering feedback on undesired habitual behavior. This review analyzed the results of 72 studies in which feedback from digital technology attempted to disrupt and change undesired habits. A vast majority of these studies found that feedback through digital technology is an effective way to disrupt habits, regardless of target behavior or feedback technology used.Unfortunately, methodological issues limit our confidence in the findings of all but 14 of the 50 studies with quantitative measurements in this review. Furthermore, only 4 studies tested for (and only 3 of those 4 found) sustained habit change, and it remains unclear how feedback from digital technology is moderated by receiver states and traits, as well as feedback characteristics such as feedback sign, comparison, tailoring, modality, frequency, timing and duration. We conclude with recommendations for new research directions. Feedback through digital technology can disrupt undesirable habits.However, it remains unclear whether this disruption leads to durable habit change.The effect of feedback characteristics and user states and traits remain understudied.Findings from this review can be used to inform the development of feedback-based products.

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cover image Computers in Human Behavior

Computers in Human Behavior Volume 57, Issue C

April 2016

465 pages

ISSN:0747-5632

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Copyright © Elsevier Ltd.

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Elsevier Science Publishers B. V.

Netherlands

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Published: 01 April 2016

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Farjoun MMahmood N(2024)On Habit and OrganizingOrganization Science10.1287/orsc.2021.1580335:3(1157-1176)Online publication date: 1-May-2024
https://dl.acm.org/doi/10.1287/orsc.2021.15803
Straubinger PFraser GRoychoudhury APaiva AAbreu RStorey M(2024)Improving Testing Behavior by Gamifying IntelliJProceedings of the IEEE/ACM 46th International Conference on Software Engineering10.1145/3597503.3623339(1-13)Online publication date: 20-May-2024
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Zhang LWu MOuyang F(2024)The design and implementation of a teaching and learning analytics tool in a face-to-face, small-sized course in China’s higher educationEducation and Information Technologies10.1007/s10639-023-11940-029:3(2697-2720)Online publication date: 1-Feb-2024
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Rapp ABoldi A(2024)Open Issues in Persuasive Technologies: Six HCI Challenges for the Design of Behavior Change SystemsHuman-Computer Interaction10.1007/978-3-031-60428-7_8(99-116)Online publication date: 29-Jun-2024
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Rapp ABoldi A(2023)Exploring the Lived Experience of Behavior Change Technologies: Towards an Existential Model of Behavior Change for HCIACM Transactions on Computer-Human Interaction10.1145/360349730:6(1-50)Online publication date: 25-Sep-2023
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Tai YNg JPasumarthy NAggarwal DKhot R(2023)Rethinking Domestic Food Consumption through a Multi-modal Open PantryProceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3569009.3572794(1-15)Online publication date: 26-Feb-2023
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Hoffmann SPinatti de Carvalho ASchweitzer MAbele NWulf V(2022)Producing and Consuming Instructional Material in Manufacturing Contexts: Evaluation of an AR-based Cyber-Physical Production System for Supporting Knowledge and Expertise SharingProceedings of the ACM on Human-Computer Interaction10.1145/35550916:CSCW2(1-36)Online publication date: 11-Nov-2022
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Chen YFennedy KFogel AZhao SZhang CLiu LYen C(2022)SSpoonProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/35503126:3(1-32)Online publication date: 7-Sep-2022
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Asiri YMillard DWeal M(2021)Assessing the Impact of Engagement and Real-Time Feedback in a Mobile Behavior Change Intervention for Supporting Critical Thinking in Engineering Research ProjectsIEEE Transactions on Learning Technologies10.1109/TLT.2021.310481714:4(445-459)Online publication date: 1-Aug-2021
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