From Earlier Exploration to Advanced Applications: Bibliometric and Systematic Review of Augmented Reality in the Tourism Industry (2002–2022)
<p>Process of selecting final papers guided by PRISMA 2020 framework.</p> "> Figure 2
<p>Annual scientific production.</p> "> Figure 3
<p>Geographical distribution of scientific production.</p> "> Figure 4
<p>Top 10 most productive countries.</p> "> Figure 5
<p>Top 10 most cited countries.</p> "> Figure 6
<p>Keyword co-occurrence network based on author’s keywords.</p> "> Figure 7
<p>The occurrence of keywords and their frequency over time (years) based on the authors’ keywords.</p> "> Figure 8
<p>AR design elements. (<b>a</b>) AR tracking systems. (<b>b</b>) Virtual content overlaid by AR devices. (<b>c</b>) AR devices used to deploy AR experiences. (<b>d</b>) Tourism settings supported by AR technology.</p> "> Figure 9
<p>Overview of the methods and the main findings of the study.</p> ">
Abstract
:1. Introduction
- RQ1.
- How are research articles on AR in tourism distributed temporally and regionally over the period (2002–2022)?
- RQ2.
- What are the main contexts in which AR research was used to support the tourism industry, and how has this evolved over time?
- RQ3.
- What are the most commonly used AR design components (systems, devices, virtual content, tourism settings), and how do they integrate to enhance the tourism experience?
2. Previous Work
3. Materials and Methods
3.1. Search Strategy and Data Collection
3.2. Literature Screening and Selection Process
3.3. Data Analysis
3.3.1. Bibliometric Analysis
3.3.2. Content Analysis and Coding Framework
- Codes for AR systems:
- Codes for tourism settings:
- Codes for AR devices:
- Codes for virtual content:
4. Findings and Discussion
4.1. Annual and Regional Distribution of Scientific Production
4.2. Emerging Topics of AR in Tourism
4.3. Most Utilized AR Design Components in Tourism Settings
4.3.1. AR Systems
4.3.2. AR Devices
4.3.3. Tourism Settings
4.3.4. Virtual Content
4.3.5. Links between AR Tracking Systems and Tourism Settings
Indoor | Outdoor | Combined Settings | Not Specified | |
---|---|---|---|---|
Marker-based image | 5 [42,55,64,65,66] | 8 [62,63,67,68,69,70,71,72] | 2 [51,52] | 3 [43,53,54] |
Marker-based object | 1 [44] | 6 [48,73,74,75,76,77] | 1 [51] | 0 |
Marker-less location | 2 [50,56] | 24 [28,35,45,49,58,59,60,61,70,72,75,78,79,80,81,82,83,84,85,86,87,88,89,90] | 1 [52] | 0 |
Marker-less projection | 1 [47] | 0 | 0 | 0 |
Marker-less superimposition | 2 [57,91] | 10 [46,48,49,61,62,92,93,94,95,96] | 0 | 0 |
4.3.6. Links between AR Devices and Virtual Content
5. Future Directions
- Artificial intelligence (AI) and machine learning: a number of research projects have begun to explore the potential of artificial intelligence and machine learning techniques, to design more personalized and dynamic tourism experiences [45]. The integration of deep-learning algorithms would allow the customization of AR content to suit individual demands, and create engaging experiences according to user preferences, behaviors, and patterns. Future works could consider exploring the integration of generative AI models, to enhance user interactions through natural language processing (NLP), and automate the process of creating AR content. By leveraging the power of generative AI, AR applications could provide more intuitive and seamless experiences, while reducing the time and resources needed for content creation.
- Big data: according to Rezaee et al. [86], one of the challenges in adopting AR for providing the right services to users is the lack of necessary data resources, despite the increasing amount of spatial information generated by people on a daily basis. The utilization of big data analytics could help enhance AR experiences, by providing real-time information on tourists, destinations, and other relevant factors. This could improve decision-making, user recommendations, and the overall quality of AR content for tourists.
- Focus on sustainability: with sustainability concerns on the rise, AR applications could play a crucial role in educating tourists about the significance of preserving natural and cultural heritage, and minimizing their environmental impact. By using superimposition-based systems, for instance, AR could also provide virtual experiences to explore historical monuments, without the need for physical presence, potentially reducing the sustainability issues related to the extensive mobility of large groups of tourists in traditional tourism [2].
- Internet of Things IoT: the findings of the bibliometric analysis suggest a growing focus on smart tourism research in the context of smart cities and AR. As IoT technologies continue to develop, future research should consider the integration of AR with IoT to provide real-time information on public transportation [97], events, and other services, making it easier for tourists to navigate and explore their surroundings and, consequently, expanding the role of AR in smart tourism.
- Wearable AR: future studies should increase the focus on wearable displays. A majority (84.84%) of the systematically reviewed studies employed AR experiences on handheld devices, whereas only a small portion (12.07%) utilized HMDs for AR technology implementation. This suggests a growing emphasis on HMDs to offer a more immersive experience for users. As a result, we might anticipate the emergence of comfortable, low-cost, and user-friendly wearable devices, such as AR glasses [98] and headsets that could improve and expand user adoption of AR technology.
- Multimodal AR: as revealed earlier, research on the use of AR technology to support haptic, olfactory, and gustatory content in tourism is currently lacking. This may be due to various factors, such as technological limitations, accessibility, and user acceptance. To address this gap, future research could explore the development, implementation, and impact of these sensory experiences in AR applications for tourism. By incorporating multiple sensory modalities, multimodal AR experiences have the potential to provide more immersive experiences for tourists.
- Virtual and remote tourism: in light of the post-COVID-19 era, there is a growing demand for the development of virtual and remote tourism experiences [99]. Future works could address this gap, by providing tourists with immersive and interactive AR experiences that allow them to explore and learn about destinations in the absence of physical travel.
- UX optimization: future AR studies in tourism will likely focus more on advancing the optimization of user experiences. This may include expanding the use of gamification techniques, improved navigation for both indoor and outdoor settings, and customizable user interfaces to accommodate the specific needs of users with disabilities. Moreover, as highlighted by this study, AR in tourism is an international trend (see Figure 3). Therefore, future AR applications should support multicultural experiences, to cater to a diverse range of tourists with different cultural backgrounds.
6. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
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Criteria | Inclusion | Exclusion |
---|---|---|
Language | English | Not English |
Access | Full text | Full text not available, missing sections, preprints |
Type of article | Journal article, conference paper, book chapter | Poster, editorial |
Research methodology | Empirical study | Theoretical study, review, extended abstract |
Evidence of AR in tourism | Reported | Not reported |
Addressing RQ3 | Yes | No |
Field of study | Pure AR | Combined AR/VR/MR |
Category | Sub-Category | Explanation |
---|---|---|
Marker-based | Marker-based image | AR technology uses predefined images (e.g., QR codes) to track and overlay virtual content. |
Marker-based object | AR technology uses predefined physical 3D objects (e.g., chair, table) to track and overlay virtual content. | |
Marker-less | Location-based | AR technology takes a physical location in the form of GPS coordinates, and delivers customized digital content based on that location. |
Projection-based | Video projection technology is used in combination with AR technology, to enhance physical environments by overlaying virtual images onto physical surfaces (e.g., a virtual keyboard displayed on a table that enables users to input data). | |
Superimposition-based | AR technology overlays digital content directly onto real-world objects in real time (e.g., tracks a person’s facial features and adds virtual glasses). | |
Hybrid | - | Hybrid systems utilize a combination of technologies from both marker-based and marker-less systems, including projects that utilize different technologies within the same system. |
Category | Explanation |
---|---|
Indoor | Refers to AR experiences in closed environments (e.g., museums, exhibitions, shopping centers). |
Outdoor | Refers to AR experiences in open environments (e.g., natural parks, cities, cultural landmarks). |
Combined | Refers to AR experiences in both open and closed environments. |
Not specified | The location of the AR experience is not specified, either because it is not relevant to the study, or because it is not mentioned. |
Category | Explanation |
---|---|
Handheld | AR technology is deployed on mobile and wireless computing devices (e.g., smartphones, tablets). |
Head-Mounted-Display (HMD) | AR technology is deployed with head-worn devices or built-in helmets that contain a small computer and monitor (e.g., AR Smart Glasses, AR headsets). |
Desktop | AR technology is deployed using stationary desktop computers and digital devices that cannot be easily relocated (e.g., AR training simulator). |
Spatial | Augmentation is achieved using video projectors and tracking devices, to project digital content directly on the physical surface. |
Not specified | AR device was not specified in the study. |
Category | Explanation |
---|---|
Visual | Images, graphics, and videos are used to enhance the visual experience, such as 2D objects or 3D models. |
Auditory | The sound is used to enhance the AR experience (e.g., background music, sound effects, voice recordings). |
Haptic | Touch sensations are used to add a sense of physical interaction to the AR experience (e.g., vibration, force feedback). |
Olfactory | Scents are used to enhance the AR experience. This type of virtual content can be used by adding familiar scents to the environment. |
Gustatory | Gustatory virtual content uses taste to enhance the AR experience. This type of content can be used to simulate the taste of food or drinks through haptic technology or other means. |
Multisensory | Multisensory virtual content combines multiple senses, including visual, haptic, auditory, olfactory, and gustatory, to create a fully immersive AR experience. |
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© 2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Zaifri, M.; Khalloufi, H.; Kaghat, F.Z.; Azough, A.; Zidani, K.A. From Earlier Exploration to Advanced Applications: Bibliometric and Systematic Review of Augmented Reality in the Tourism Industry (2002–2022). Multimodal Technol. Interact. 2023, 7, 64. https://doi.org/10.3390/mti7070064
Zaifri M, Khalloufi H, Kaghat FZ, Azough A, Zidani KA. From Earlier Exploration to Advanced Applications: Bibliometric and Systematic Review of Augmented Reality in the Tourism Industry (2002–2022). Multimodal Technologies and Interaction. 2023; 7(7):64. https://doi.org/10.3390/mti7070064
Chicago/Turabian StyleZaifri, Mohamed, Hamza Khalloufi, Fatima Zahra Kaghat, Ahmed Azough, and Khalid Alaoui Zidani. 2023. "From Earlier Exploration to Advanced Applications: Bibliometric and Systematic Review of Augmented Reality in the Tourism Industry (2002–2022)" Multimodal Technologies and Interaction 7, no. 7: 64. https://doi.org/10.3390/mti7070064
APA StyleZaifri, M., Khalloufi, H., Kaghat, F. Z., Azough, A., & Zidani, K. A. (2023). From Earlier Exploration to Advanced Applications: Bibliometric and Systematic Review of Augmented Reality in the Tourism Industry (2002–2022). Multimodal Technologies and Interaction, 7(7), 64. https://doi.org/10.3390/mti7070064