Artificial Intelligence Enabled Project Management: A Systematic Literature Review
Abstract
:1. Introduction
2. Related Work
2.1. Hints on AI Basics
2.2. Emerging PM
3. Methodology
4. Results
4.1. Bibliometric Analysis
4.2. Literature Review
4.2.1. Stakeholder PD
4.2.2. Team PD
4.2.3. Development Approach and Life Cycle PD
4.2.4. Planning PD
- Fuzzy approaches: S.R. Sree and Ramesh [40] presented a model based on fuzzy logic. It was tested using the NASA93 dataset and concluded that the fuzzy model with triangular membership function outperforms the rest of the models. Furthermore, the authors in [41] provided a model by cascading fuzzy logic controllers, which improves the efficiency with clustering techniques. The NASA93 dataset was used as a case study, revealing that fuzzy models developed using subtractive clustering provide better results. Han et al. [42] presented an effective and accurate approach based on historical project data using the Gauss–Newton model to calibrate the parameters of the Constructive Cost Model and fuzzy logic to optimize it, thus Deming regression, expert judgment, and ML were also applied to enhance the model. González-Carrasco et al. [43] consider fuzzy input values in NN;
- Methods based on ML or/and NN: The work [44] suggested a k-nearest neighbour ML-algorithm, concluding that the combination of k-nearest neighbour and quadratic regression has the best response, accuracy improvement, and relative error reduction. Nassif et al. [45] presented a comparative study of different NN models (multilayer perceptron, general regression NN, radial basis function NN, and cascade correlation NN) and the International Software Benchmarking Standards Group dataset was used in the evaluation. The results showed that cascade correlation NN outperforms the other models. Different AI techniques (Artificial NN, GA, and fuzzy logic) were applied in [46] using data from past NASA projects, concluding that ANN methods give the best performance. An effective ML ensemble model composed of SVM, NN, and Generalized Linear Models is provided in [32]. In addition, Twala [47] investigated the effect of noisy domains on the learning accuracy of eight ML algorithms (SVM and ANN among them) and statistical pattern recognition algorithms. The study derived a solution from a probabilistic perspective that improves prediction for software effort corrupted by noise with better accuracy.
4.2.5. Project Work PD
4.2.6. Delivery PD
4.2.7. Measurement PD
4.2.8. Uncertainty PD
4.2.9. Generic Investigations
- Darko et al. [148] presented a scientometric study about the state-of-the-art of research on AI in the Architecture, Engineering, and Construction (AEC) industry. This work corroborated that the most often-used AI techniques in PM include GA, NNs, ML, and fuzzy logic and sets, becoming a trend convolutional NNs with DL (especially for damage detection). It was commented that cost, productivity, safety, and risk management were the mainstream issues in AI-assisted Architecture, Engineering, and Construction (AEC) research;
- By a literature search, [149] identified existing implementations that apply DL for construction PM in topics such as construction cost prediction, workforce activity assessment, construction site safety, and structural health monitoring and prediction. Future challenges in the application of DL include cash flow prediction, project risk analysis, and mitigation; DL-based voice chatbots integrated with BIM; and on-site safety and health monitoring by means of video feeds or even robots;
- Fayek [150] gave examples of applications of fuzzy hybrid techniques for construction PM: fuzzy ML combined with GA to predict labor productivity, fuzzy ML with fuzzy multicriteria decision making to identify the competencies that most significantly contribute to enhancement in project key performance indicators, fuzzy ML with fuzzy system dynamics to perform risk analysis, and fuzzy agent-based modeling to predict crew performance based on crew motivation levels;
- Makaula et al. [151] developed a framework for AI in construction management. A theoretical framework based on the research findings was developed which illustrates the application of AI technologies across the project lifecycle and the results of each application;
- Wu et al. [152] provided a state-of-the-art review appraising studies and applications of NLP in construction PM. They highlight that NLP is used to extract and exchange information and to support downstream applications.
5. Discussion
- Lack of a DL-based PM: While the literature has emphasised ML-enabled PM, DL is key for processing complex BD but it has been applied to a limited extent. Therefore, the potential of DL has not been fully considered in the digital PM.
- Lack of AI-powered PM proposals in an agile environment: Despite the fact that a couple of studies discuss AI in agile PM, it is a topic that requires deeper investigation.
- Lack of evidence of AI adoption for project managers: Although AI-enabled PM seems encouraging, its design, standardization, and implementation in project-based firms are still a challenge. Thus, AI adoption in PM is yet to be noted.
- Lack of security issues of BD within the AI–PM ecosystem: The project BD used AI algorithms to assist PM is a major concern. Companies will be affected if data security, privacy, and authentication are not protected. However, we find that data security matters for AI-based BD analytics in the PM context are missing.
- Lack of sustainability-aware AI-assisted PM: Industry 5.0, in line with the United Nations 2030 Agenda for Sustainable Development, highlights the inclusion of sustainability in emerging technology-enabled industries. Nonetheless, we have only identified two works in the AI–PM theme that take into account the sustainability criteria in project evaluation; hence, there is a hole in sustainable AI-based PM.
- Regarding AI as an enabler for project BD analytics, the future question is to what extent BD analytics requirements meet the promising features of cutting-edge AI, such as DL;
- Searching for comprehensive solutions to AI-powered agile PM remains a subsequent task;
- An AI-based PM approach will create an environment that will involve both project managers and IT people to work collaboratively to make disruptive AI technologies perform effectively. This builds a complex framework that demands the project manager’s opinion on the adoption of AI in PM;
- Coming work needs to deal with security aspects in the AI–BD ecosystem within project-based firms;
- A study about the sustainable impact of AI-assisted PM will be desirable.
6. Conclusions
- Stakeholder management would use ML, NLP, and NN to understand, classify, and analyze stakeholders;
- AI-assisted communication in projects using ML demonstrates the potential to improve team performance;
- ML, NNs, GA, expert system, ACO, SVM-GA, and DL show promising usefulness for planning, duration prediction, effort estimation, scheduling, assignment of human resources to project tasks, resource leveling, and project cost estimation;
- In project work PD, the fuzzy expert system, SVM, NLP, DL, and NN can help with effective procurement management, appropriate communication with stakeholders, continuous learning, and the management of physical resources;
- The automation of requirements meetings and project quality management using DL, NN, and fuzzy bring the prospect of efficient project delivery;
- Using AI techniques (e.g., ML, SVM, GA, fuzzy, and NN) to measure project performance indexes, assess delays and implement appropriate responses, and monitor activities, gives rise to precise project measurement;
- AI-enabled uncertainty features address risk identification, probability distribution modelling, risk assessment, stability prediction, dispute risk forecasting, and project riskiness classification. AI techniques that improve for uncertainty functions include ML, fuzzy, ANN, ACO, and NLP.
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
ACO | Ant Colony Optimization |
AEC | Architecture, Engineering, and Construction |
AHP | Analytic Hierarchy Process |
AI | Artificial Intelligence |
ANN | Artificial Neural Network |
BC | Blockchain |
BD | Big Data |
BIM | Building Information Modeling |
CEO | Chief Executive Officer |
CNN | Convolutional Neural Network |
COVID-19 | Coronavirus Disease 2019 |
CSF | Critical Success Factors |
DL | Deep Learning |
EVM | Earned Value Management |
GAs | Genetic Algorithms |
KNN | K-Nearest Neighbor |
KPIs | Key Performance Indicators |
LSTM | Long Short-Term Memory |
ML | Machine Learning |
NASA93 | NASA93 dataset is a benchmark software defect dataset |
NLP | Natural Language Processing |
NNs | Neural Networks |
NSGA-II | Non-dominated Sorting Genetic Algorithm II |
PD | Performance Domain |
PM | Project Management |
PMBOK | Project Management Body of Knowledge |
PMI | Project Management Institute |
PMPDs | Project Management Performance Domains |
PMTQ | PM Technology Quotient |
PPP | Public-Private Partnership |
R&D | Research and Development |
RF | Random Forest |
SLR | Systematic Literature Review |
SOS | Symbiotic Organisms Search-optimized |
SVM | Support Vector Machine |
TOPSIS | Technique for Order of Preference by Similarity to Ideal Solution |
WBS | Work Breakdown Structure |
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Taboada, I.; Daneshpajouh, A.; Toledo, N.; de Vass, T. Artificial Intelligence Enabled Project Management: A Systematic Literature Review. Appl. Sci. 2023, 13, 5014. https://doi.org/10.3390/app13085014
Taboada I, Daneshpajouh A, Toledo N, de Vass T. Artificial Intelligence Enabled Project Management: A Systematic Literature Review. Applied Sciences. 2023; 13(8):5014. https://doi.org/10.3390/app13085014
Chicago/Turabian StyleTaboada, Ianire, Abouzar Daneshpajouh, Nerea Toledo, and Tharaka de Vass. 2023. "Artificial Intelligence Enabled Project Management: A Systematic Literature Review" Applied Sciences 13, no. 8: 5014. https://doi.org/10.3390/app13085014
APA StyleTaboada, I., Daneshpajouh, A., Toledo, N., & de Vass, T. (2023). Artificial Intelligence Enabled Project Management: A Systematic Literature Review. Applied Sciences, 13(8), 5014. https://doi.org/10.3390/app13085014