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User support: illustrating computer use in collaborative work contexts

Author:

Rittta HellmanAuthors Info & Claims

CSCW '90: Proceedings of the 1990 ACM conference on Computer-supported cooperative work

Pages 255 - 267

https://doi.org/10.1145/99332.99359

Published: 01 September 1990 Publication History

Abstract

It is relevant for the users of a computerized information system to perceive the organizational context of collaborative work and corresponding information processes. It is possible to reflect these in a context support system. In order to demonstrate this, a theoretical framework for the realization of such support systems is presented. A context support system can be built around four types of module: 1) images of information media, 2) descriptions of jobs composed of task lattices, 3) illustrations of physical work units, and 4) visualizations of databases. The general module structures as well as some examples are presented. Both the framework and the examples are built around the idea of hypermedia as a potential environment of implementation.

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Cited By

Aberg JShahmehri N(2001)Collection and exploitation of expert knowledge in Web assistant systemProceedings of the 34th Annual Hawaii International Conference on System Sciences10.1109/HICSS.2001.927089(10)Online publication date: 2001
https://doi.org/10.1109/HICSS.2001.927089
Goncalves NAntunes P(2000)An information systems approach to support decision makers selecting group decision processesProceedings Sixth International Workshop on Groupware. CRIWG 200010.1109/CRIWG.2000.885149(4-10)Online publication date: 2000
https://doi.org/10.1109/CRIWG.2000.885149
Greenberg S(1991)An annotated bibliography of computer supported cooperative workACM SIGCHI Bulletin10.1145/126505.12650823:3(29-62)Online publication date: 1-Jul-1991
https://dl.acm.org/doi/10.1145/126505.126508

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User support: illustrating computer use in collaborative work contexts

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Published In

cover image ACM Conferences

CSCW '90: Proceedings of the 1990 ACM conference on Computer-supported cooperative work

September 1990

396 pages

ISBN:0897914023

DOI:10.1145/99332

Chairman:
Frank Halasz
Xerox PARC, Palo Alto, CA

Copyright © 1990 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 September 1990

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CSCW90: Computer Supported Cooperative Work 90

October 7 - 10, 1990

California, Los Angeles, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Aberg JShahmehri N(2001)Collection and exploitation of expert knowledge in Web assistant systemProceedings of the 34th Annual Hawaii International Conference on System Sciences10.1109/HICSS.2001.927089(10)Online publication date: 2001
https://doi.org/10.1109/HICSS.2001.927089
Goncalves NAntunes P(2000)An information systems approach to support decision makers selecting group decision processesProceedings Sixth International Workshop on Groupware. CRIWG 200010.1109/CRIWG.2000.885149(4-10)Online publication date: 2000
https://doi.org/10.1109/CRIWG.2000.885149
Greenberg S(1991)An annotated bibliography of computer supported cooperative workACM SIGCHI Bulletin10.1145/126505.12650823:3(29-62)Online publication date: 1-Jul-1991
https://dl.acm.org/doi/10.1145/126505.126508

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