[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
article
Free access

Skilled financial planning: the cost of translating ideas into action

Published: 01 March 1989 Publication History

Abstract

We use GOMS models to predict error rates and mental times for translating financial concepts into equations in two widely used interface representations. The first of these, common to spreadsheet packages, is characterized by non-mnemonic naming and absolute referencing of variables. The second, common to non-procedural command-driven software, is characterized by mnemonic naming conventions and relative referencing of variables. These predictions were tested in an experiment using experienced financial analysts. Although the interface that allows mnemonic and relative names (called keyword) takes longer overall, it produces seventy-five percent fewer simple errors and requires less mental effort. Given the overall serious cost of errors in financial models, we conclude that interfaces having the keyword representation are far superior.

References

[1]
Card, S.K., Moran T.P. and Newell, A. The Psychology of Human-Computer Interaction, Lawrence Erlbaum, Hillsdale, N.J., 1983.
[2]
Davidson, S., Stickney, C.P. and Wei1, R.L. Financial Accounting. The Dryden Press, Hinsdale, Ill., 1979.
[3]
Ditlea, S. Spreadsheets Can Be Hazardous to Your Health. Personal Computing, January 1987, pp. 62-67.
[4]
Lerch, F. J. Computerized Financial Planning: Discovering Cognitive Difficulties in Model Building, Ph.D. Dissertation, The Univ~sity of Michigan, 1988.
[5]
Moskowitz, R. Unspoken Nightmare: "Stupid" Spreadsheets. Software News, May 1987, p. 51.
[6]
Moskowitz, R. Spreadsheets' Quiet Horror. Computerworld, May 5, 1987, p. 35 ft.
[7]
Olson, J.R. and Nflsen, E. Analysis of the Cognition Involved in Spreadsheet Sofiwarc Interaction, Human-Computer Interaction, 1988.
[8]
Seymour, J. Left Unchecked, Spreadsheet Can Be a What-If Disaster, PC Week, August 21, 1984, pp. 37-38.
[9]
Shneiderman, B. Designing the User Interface: Strategies for Effective Human-Computer Interaction. Addison-Wesiey, Reading, Mass., 1987.
[10]
The Wall Street Journal, Executives' Computers, February 23, 1987, p. 21.
[11]
Van Horn, J.C. Fundamentals of Financial Management. Prentice-HaU, Englewood Cliffs, N.J., 1983.
[12]
Waugh, N.C. and Norman, D.A. Primary Memory. Psychological Review, Vol. 72, 1965, pp. 89-104.

Cited By

View all
  • (2022)Applications of Human-Computer Interaction in Health PsychologyJournal of Digital Art & Humanities10.33847/2712-8148.3.1_53:1(36-57)Online publication date: 29-Jun-2022
  • (2017)An Approach of Test Case Generation for Spreadsheet CellsAdvances in Computer Science and Ubiquitous Computing10.1007/978-981-10-7605-3_3(15-20)Online publication date: 20-Dec-2017
  • (2007)Empirischer Teil. Anwendung des Analysekonzeptes an zwei Fallbeispielen: Spanien und SlowakeiDemokratisierung durch die EU10.1007/978-3-531-90388-0_3(87-361)Online publication date: 2007
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM SIGCHI Bulletin
ACM SIGCHI Bulletin  Volume 20, Issue SI
March 1989
374 pages
ISSN:0736-6906
DOI:10.1145/67450
Issue’s Table of Contents
  • cover image ACM Conferences
    CHI '89: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    March 1989
    397 pages
    ISBN:0897913019
    DOI:10.1145/67449
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 March 1989
Published in SIGCHI Volume 20, Issue SI

Check for updates

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)96
  • Downloads (Last 6 weeks)18
Reflects downloads up to 12 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2022)Applications of Human-Computer Interaction in Health PsychologyJournal of Digital Art & Humanities10.33847/2712-8148.3.1_53:1(36-57)Online publication date: 29-Jun-2022
  • (2017)An Approach of Test Case Generation for Spreadsheet CellsAdvances in Computer Science and Ubiquitous Computing10.1007/978-981-10-7605-3_3(15-20)Online publication date: 20-Dec-2017
  • (2007)Empirischer Teil. Anwendung des Analysekonzeptes an zwei Fallbeispielen: Spanien und SlowakeiDemokratisierung durch die EU10.1007/978-3-531-90388-0_3(87-361)Online publication date: 2007
  • (2003)Human-Computer Interaction: Psychological Aspects of the Human Use of ComputingAnnual Review of Psychology10.1146/annurev.psych.54.101601.14504454:1(491-516)Online publication date: Feb-2003
  • (1994)Towards real-time GOMS: a model of expert behaviour in a highly interactive taskBehaviour & Information Technology10.1080/0144929940891460513:4(255-267)Online publication date: Jul-1994
  • (2017)An Approach of Test Case Generation for Spreadsheet CellsAdvances in Computer Science and Ubiquitous Computing10.1007/978-981-10-7605-3_3(15-20)Online publication date: 20-Dec-2017
  • (2008)Using cognitive models to evaluate safety-critical interfaces in healthcareCHI '08 Extended Abstracts on Human Factors in Computing Systems10.1145/1358628.1358892(3567-3572)Online publication date: 5-Apr-2008
  • (2008)End-User Service ComputingIEEE Transactions on Services Computing10.1109/TSC.2008.161:4(229-242)Online publication date: 1-Oct-2008
  • (2006)Type inference for spreadsheetsProceedings of the 8th ACM SIGPLAN international conference on Principles and practice of declarative programming10.1145/1140335.1140346(73-84)Online publication date: 10-Jul-2006
  • (2006)Inferring templates from spreadsheetsProceedings of the 28th international conference on Software engineering10.1145/1134285.1134312(182-191)Online publication date: 28-May-2006
  • Show More Cited By

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Login options

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media