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Social Media and College-Related Social Support Exchange for First-Generation, Low-Income Students: The Role of Identity Disclosures

Authors:

Nicole B. Ellison,

Nazanin AndalibiAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 7, Issue CSCW2

Article No.: 296, Pages 1 - 36

https://doi.org/10.1145/3610087

Published: 04 October 2023 Publication History

Abstract

First-generation, low-income (FGLI) students face barriers to college access and retention that reproduce socioeconomic inequities. These students turn to social media for college-related social support. However, while students can reap benefits from social media, it is crucial to investigate under what conditions social media interactions facilitate or hinder students' access to college-related social support. We conducted in-depth, semi-structured interviews with 20 FGLI students in the United States who applied for college in the 2020-2021 application cycle. Our findings illustrate how FGLI identity disclosures on social media can facilitate access to college-related social support when met with supportive or neutral responses, while stigmatizing reactions can disrupt access to these benefits. We draw from the lenses of the "doubly disadvantaged'' and "privileged poor'' used to describe FGLI students in post-secondary education to argue that engaging in FGLI identity disclosures on social media can help students become academically and psychosocially prepared for collegiate environments. Finally, we discuss the implications of this work for theoretical frameworks centering social media and social support, consider when stigma might lead to support space abandonment, and describe the potential implications for social media design.

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Cited By

Dubar RGreene DWatkins N(2024) “If you had the chance to like, not show people like a bad part of you… you would do it” : Perceptions of Offline Versus Online Social Media Identity Among Emerging Adults From Socio-Demographic Minority Groups in the U.S. Emerging Adulthood10.1177/21676968241291275Online publication date: 16-Oct-2024
https://doi.org/10.1177/21676968241291275
Pinch ABirnholtz JChaudary JTripathi PRawat SDange AKornfield R(2024)Queerness and Mental Health in India: An Intersectional Approach to Sensitive Social Media DisclosuresSocial Media + Society10.1177/2056305124130214510:4Online publication date: 19-Nov-2024
https://doi.org/10.1177/20563051241302145
Corvite SHui J(2024)Social Media as a Lens into Careers During a Changing World of WorkProceedings of the ACM on Human-Computer Interaction10.1145/36870538:CSCW2(1-27)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687053
Show More Cited By

Index Terms

Social Media and College-Related Social Support Exchange for First-Generation, Low-Income Students: The Role of Identity Disclosures
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 7, Issue CSCW2

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October 2023

4055 pages

EISSN:2573-0142

DOI:10.1145/3626953

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Jeff Nichols
Apple Inc., United States

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Cited By

Dubar RGreene DWatkins N(2024) “If you had the chance to like, not show people like a bad part of you… you would do it” : Perceptions of Offline Versus Online Social Media Identity Among Emerging Adults From Socio-Demographic Minority Groups in the U.S. Emerging Adulthood10.1177/21676968241291275Online publication date: 16-Oct-2024
https://doi.org/10.1177/21676968241291275
Pinch ABirnholtz JChaudary JTripathi PRawat SDange AKornfield R(2024)Queerness and Mental Health in India: An Intersectional Approach to Sensitive Social Media DisclosuresSocial Media + Society10.1177/2056305124130214510:4Online publication date: 19-Nov-2024
https://doi.org/10.1177/20563051241302145
Corvite SHui J(2024)Social Media as a Lens into Careers During a Changing World of WorkProceedings of the ACM on Human-Computer Interaction10.1145/36870538:CSCW2(1-27)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687053
Su ZKamath STirakitsoontorn PChen Y(2024)The Hidden Burden: Encountering and Managing (Unintended) Stigma in Children with Serious IllnessesProceedings of the ACM on Human-Computer Interaction10.1145/36410218:CSCW1(1-35)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641021
Wu SLi JLeshed G(2024)Finding My Voice over Zoom: An Autoethnography of Videoconferencing Experience for a Person Who StuttersProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642746(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642746

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