Measuring User Experience of Blended Learning Application: A Case Study of Higher Education
Pages 274 - 279
Abstract
Blended Learning (BL) has been widely adopted in higher education. This innovative delivery method is crucial to improve students’ engagement including at postgraduate level. This research examines User Experience (UX) of postgraduate blended learning module at a Malaysian private university. The six dimensions of User Experience Questionnaire (UEQ) which are attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty were used as the framework to evaluate UX of this application. An interdisciplinary Research Methodology course was selected to examine UX of BL module at postgraduate level. A total of 110 students participated in this study. The data was analysed based on mean, variance, and confidence interval. This study found that the pragmatic quality (efficiency, perspicuity, dependability) scores higher than hedonic quality (stimulation, novelty). This study however is limited to only one selected blended learning module. Future studies may examine other postgraduate courses using different UX framework and adding qualitative approach to understand further of UX of postgraduate blended learning module.
References
[1]
Dwiyogo, W. D. and Radjah, C. L (2019). "Effectiveness, Efficiency, and Instruction Appeal of Blended Learning Model," International Journal of Recent Technology and Engineering vol. 8, no. 3, September, 2019.
[2]
Westerlaken, M., Christiaans-Dingelhoff, I., Filius, R. M. Vries, B., Bruijne, M. and Dam, M. (2019), "Blended learning for postgraduates; an interactive experience". BMC Medical Education vol. 19, no. 289.
[3]
Taylor, M., Atas, S. and Ghani, S (2019). "Alternate Dimensions of Cognitive Presence for Blended Learning in Higher Education," International Journal of Mobile and Blended Learning, vol. 11, no. 2.
[4]
Basol, G., & Balgalmis, E. (2016). A multivariate investigation of gender differences in the number of online tests received-checking for perceived self-regulation. Computers in Human Behavior, 58, 388–397. https://doi.org/10.1016/j.chb.2016.01.010
[5]
Ketola, P., & Roto, V. (2009). On User Experience Measurement Needs. International Journal of Technology and Human Interaction, 5(3), 78–89. https://doi.org/10.4018/jthi.2009070104
[6]
Vermeeren, A. P. O. S., 2010. User Experience Evaluation Methods: Current State and Development Needs Proceedings of the 6th Nordic Conference on Human-Computer Interaction 2010. Reykjavik, Iceland, pp. 521-530
[7]
Rogers, Y., Sharp, H., & Preece, J. (2011). Interaction design: Beyond human-computer interaction (3rd ed.). New York, NY: John Wiley & Sons, Ltd.
[8]
Nigel Bevan, 2014“What is the difference between the purpose of Usability and User experience evaluation methods?”
[9]
Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. In: Marcus, A. (Ed.): Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience. Lecture Notes in Computer Science, Volume 8517, 383-392, Springer International Publishing.
[10]
Rauschenberger, M., Hinderks, A., & Thomaschewski, T. (2011). Benutzererlebnis bei Unternehmenssoftware: Ein Praxisbericht über die Umsetzung attraktiver Unternehmenssoftware [User experience in business software: A practice report about the implementation of attractive business software]. In Brau, H., Lehmann, A., Petrovic, K., & Schroeder, M. C. (Eds.), Usability Professionals 2011 (pp. 158-163). Stuttgart, Germany: German UPA e.V
[11]
Wieschnowsky, T., & Paulheim, H. (2011). A visual tool for supporting developers in ontologybased application integration. Paper presented at the 7th International Workshop on Semantic Web Enabled Software Engineering (ISWC) 2011, Bonn, Germany
[12]
Hartmann, J. (2011). User experience monitoring: Über die Notwendigkeit geschäftskritische Online-Prozesse permanent zu überwachen. iCom, 10(3), 59–62.
[13]
Laugwitz B., Held T., Schrepp M. (2008). Construction and evaluation of a user experience questionnaire. In A. Holzinger (Ed.), HCI and Usability for Education and Work (USAB 2008), LNCS,5298. Berlin, Heidelberg: Springer, 63-76.
[14]
J. Kirakowski and M. Corbett (1993), "SUMI: the Software Usability Measurement Inventory, "British Journal of Educational Technology, vol. 24, no. 3, pp. 210-212.
[15]
Rauschenberger M., Schrepp M., Cota M.P. and Thomachewski J. (2013), "Measurement of the User Experience of Interactive Products," International Journal of Artificial Intelligence and Interactive Multimedia, vol. 2, no. 1.
[16]
Schrepp, M., Hinderks, A., & Thomaschewski, J. (2017). Construction of a Benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, 4(4), 40. https://doi.org/10.9781/ijimai.2017.445
[17]
Schrepp, M. (2015). User experience questionnaire handbook, All you need to know to apply the UEQ successfully in your projects. Retrieved from www.ueq-online.org
[18]
Lukita AK, Galinium M, Purnama. (2018). User Experience Analysis of an E-Commerce Website Using User Experience Questionnaire (UEQ) FrameworkProsiding Seminar Nasional Pakar pp. 347-355
[19]
Abubakari, M S; Nurkhamid; Hungilo. G. (2021). Journal of Physics: Conference Series; Bristol Vol. 1737, Iss. 1.
[20]
Abdillah, Leon A., Trian Handayani, Ellen R. Rosalyn, and Yogi I. Mukti. (2021). "Collaborating Digital Social Media for Teaching Science and Arabic in Higher Education during COVID-19 Pandemic." IJAZ ARABI: Journal of Arabic Learning no. 4 (2):12-25.
[21]
Pandu, Fajar A.N (2019) E-Learning Implementation Using User Experience Questionnaire. In: Journal of Physics: Conference Series.
[22]
Paramitha, A.I.I.; Dantes, G.R.; Indrawan, G (2018). The Evaluation of Web Based Academic Progress Information System Using Heuristic Evaluation and User Experience Questionnaire (UEQ). In Proceedings of the 2018 Third International Conference on Informatics and Computing (ICIC), Palembang, Indonesia, 17–18 October 2018; pp. 1–6
Recommendations
The experience of using Moodle and Elluminate Live! as learning tools in the Hashemite University case study: computer skills course
In Jordan, e-learning tools are used to enhance the traditional learning process in traditional class rooms. Course management systems CMS are being utilised by many Jordanian universities to improve the learning process. The Hashemite University ...
What is Considered 'Blended Learning' in Higher Education?
This paper attempts to explore and critically compare the various definitions given to blended learning, primarily within the area of Higher Education. It starts with a general description of blended learning and its main characteristics, along with the ...
Applying the Polysynchronous Learning to Foster the Student-centered Learning in the Higher Education Context: A Blended Course Design
Teaching and learning computer programming has posed great challenges for both instructors and students. An emerging blended learning mode-polysynchronous learning has potentials to motivate and engage students in the programming learning process, to ...
Comments
Please enable JavaScript to view thecomments powered by Disqus.Information & Contributors
Information
Published In
January 2022
626 pages
ISBN:9781450387187
DOI:10.1145/3514262
Copyright © 2022 ACM.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 19 April 2022
Check for updates
Author Tags
Qualifiers
- Research-article
- Research
- Refereed limited
Conference
IC4E 2022
IC4E 2022: 2022 13th International Conference on E-Education, E-Business, E-Management, and E-Learning
January 14 - 17, 2022
Tokyo, Japan
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 81Total Downloads
- Downloads (Last 12 months)21
- Downloads (Last 6 weeks)2
Reflects downloads up to 16 Dec 2024
Other Metrics
Citations
Cited By
View allView Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign inFull Access
View options
View or Download as a PDF file.
PDFeReader
View online with eReader.
eReaderHTML Format
View this article in HTML Format.
HTML Format