Considering human factors in the evaluation and redesign of an application for harm reduction to drug users
Article No.: 28, Pages 1 - 10
Abstract
The development of mobile applications focused on well-being has increased in recent years. This type of application requires, at least, good accessibility and usability to achieve efficacy and effectiveness in results related to users’ physical or psychological health. In addition, the motivation to engage with the proposed technologies is related to the constructs of the user experience. However, multidisciplinary teams that develop this type of application usually involve specialists in software, hardware, and professionals in medicine and psychology, but not always HCI specialists. In this article, we discuss practical and methodological challenges related to the performance of IHC professionals in this type of project, reporting the experience of evaluating and redesigning BIA - an application to guide and assist users in more conscious and less harmful drug use, from harm reduction practices and an analytical-behavioral perspective. Finally, we present the strategies, limitations, and lessons learned considering the specificities and contexts of the project.
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Published In
December 2020
430 pages
ISBN:9781450389235
DOI:10.1145/3439961
- Editors:
- Ivan Machado,
- Heitor Costa,
- Adriano Albuquerque,
- Suzana Sampaio,
- Rodrigo Santos,
- Sheila Reinehr,
- Gleison Santos,
- Sandro Bezerra,
- Davi Viana,
- Adriano Bessa Albuquerque,
- Ana Regina Cavalcanti da Rocha,
- Gleison Santos,
- Ivan Machado,
- Marcello Thiry,
- Monalessa Perini Barcellos,
- Sheila Reinehr,
- Tayana Conte,
- Davi Viana,
- Marcelo Schots
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© 2020 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.
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Published: 06 March 2021
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