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Contextual Requirements Elicitation through the Combination of Interviews, Scenarios and Visual Artifacts

Published: 06 March 2021 Publication History

Abstract

Population aging has demanded innovative software solutions to meet the elderly’s needs, especially related to health. One of the challenges in this domain is developing solutions to favor the elderly’s engagement. In general, they have a low educational level and lack basic health knowledge. The purpose of this article is to present an experience report on the use of contextual techniques and visual artifacts to improve the quality of the requirements elicited with caregivers for the elderly. This combination facilitated the collection of information with low literacy people and resulted in the refinement of previously identified requirements. The lessons learned here are expected to be useful for applications in this and other domains.

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cover image ACM Other conferences
SBQS '20: Proceedings of the XIX Brazilian Symposium on Software Quality
December 2020
430 pages
ISBN:9781450389235
DOI:10.1145/3439961
© 2020 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 March 2021

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Author Tags

  1. Interviews
  2. Quality of Requirements
  3. User Experience

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SBQS'20
SBQS'20: 19th Brazilian Symposium on Software Quality
December 1 - 4, 2020
São Luís, Brazil

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