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Death of a Robot: Social Media Reactions and Language Usage when a Robot Stops Operating

Published: 09 March 2020 Publication History

Abstract

People take to social media to share their thoughts, joys, and sorrows. A recent popular trend has been to support and mourn people and pets that have died as well as other objects that have suffered catastrophic damage. As several popular robots have been discontinued, including the Opportunity Rover, Jibo, and Kuri, we are interested in how language used to mourn these robots compares to that to mourn people, animals, and other objects. We performed a study in which we asked participants to categorize deidentified Twitter reactions as referencing the death of a person, an animal, a robot, or another object. Most reactions were labeled as being about humans, which suggests that people use similar language to describe feelings for animate and inanimate entities. We used a natural language toolkit to analyze language from a larger set of tweets. A majority of tweets about Opportunity included second-person ("you") and gendered third-person pronouns (she/he versus it), but terms like "R.I.P" were reserved almost exclusively for humans and animals. Our findings suggest that people verbally mourn robots similarly to living things, but reserve some language for people.

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Cited By

View all
  • (2024)Deletion, departure, death: Experiences of AI companion lossJournal of Social and Personal Relationships10.1177/0265407524126968841:12(3547-3572)Online publication date: 1-Aug-2024
  • (2022)Using Online Customer Reviews to Classify, Predict, and Learn About Domestic Robot FailuresInternational Journal of Social Robotics10.1007/s12369-022-00929-316:6(1105-1130)Online publication date: 29-Nov-2022
  • (2021)Emotional talk about robotic technologies on Reddit: Sentiment analysis of life domains, motives, and temporal themesNew Media & Society10.1177/1461444821106725926:2(757-781)Online publication date: 30-Dec-2021
  • Show More Cited By

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    cover image ACM Conferences
    HRI '20: Proceedings of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
    March 2020
    690 pages
    ISBN:9781450367462
    DOI:10.1145/3319502
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 09 March 2020

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    Author Tags

    1. anthropomorphism
    2. death
    3. robots
    4. social media
    5. social robots

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    View all
    • (2024)Deletion, departure, death: Experiences of AI companion lossJournal of Social and Personal Relationships10.1177/0265407524126968841:12(3547-3572)Online publication date: 1-Aug-2024
    • (2022)Using Online Customer Reviews to Classify, Predict, and Learn About Domestic Robot FailuresInternational Journal of Social Robotics10.1007/s12369-022-00929-316:6(1105-1130)Online publication date: 29-Nov-2022
    • (2021)Emotional talk about robotic technologies on Reddit: Sentiment analysis of life domains, motives, and temporal themesNew Media & Society10.1177/1461444821106725926:2(757-781)Online publication date: 30-Dec-2021
    • (2021)Robot Death and Human Grief in Films: Qualitative StudyOMEGA - Journal of Death and Dying10.1177/0030222821103813988:1(66-94)Online publication date: 27-Aug-2021

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