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Alternative interfaces for chat

Authors:

Steven DruckerAuthors Info & Claims

UIST '99: Proceedings of the 12th annual ACM symposium on User interface software and technology

Pages 19 - 26

https://doi.org/10.1145/320719.322579

Published: 07 November 1999 Publication History

Abstract

We describe some common problems experienced by users of computer-based text chat, and show how many of these problems relate to the loss of timing-specific information. We suggest that thinking of chat as a real-time streaming media data type, with status and channel indicators, might solve some of these problems. We then present a number of alternative chat interfaces along with results from user studies comparing and contrasting them both with each other and with the standard chat interface. These studies show some potential, but indicate that more work needs to be done.

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Cited By

Liu CChiu CChang CLo F(2024)Analysis of a chatbot as a dialogic reading facilitator: its influence on learning interest and learner interactionsEducational technology research and development10.1007/s11423-024-10370-072:4(2103-2131)Online publication date: 15-Apr-2024
https://doi.org/10.1007/s11423-024-10370-0
Ehsan OHassan SMezouar MZou Y(2020)An Empirical Study of Developer Discussions in the Gitter PlatformACM Transactions on Software Engineering and Methodology10.1145/341237830:1(1-39)Online publication date: 31-Dec-2020
https://dl.acm.org/doi/10.1145/3412378
Adriel Aseniero BConstantinides MJoglekar SZhou KQuercia D(2020)MeetCues: Supporting Online Meetings Experience2020 IEEE Visualization Conference (VIS)10.1109/VIS47514.2020.00054(236-240)Online publication date: Oct-2020
https://doi.org/10.1109/VIS47514.2020.00054
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Index Terms

Alternative interfaces for chat
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Software and its engineering
  1. Software creation and management
    1. Designing software
      1. Software implementation planning
        Software design techniques
    2. Software development process management

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Published In

cover image ACM Conferences

UIST '99: Proceedings of the 12th annual ACM symposium on User interface software and technology

November 1999

224 pages

ISBN:1581130759

DOI:10.1145/320719

Chairmen:
Brad Vander Zanden
Univ. of Tennessee
,
Joe Marks
MERL

Copyright © 1999 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 November 1999

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UIST99

Sponsor:

UIST99: Twelfth Annual Symposium on User Interface Software and Technology

November 7 - 10, 1999

North Carolina, Asheville, USA

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Overall Acceptance Rate 561 of 2,567 submissions, 22%

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UIST '25

Sponsor:
sigchi
sigchi

The 38th Annual ACM Symposium on User Interface Software and Technology

September 28 - October 1, 2025

Busan , Republic of Korea

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Citations

Cited By

Liu CChiu CChang CLo F(2024)Analysis of a chatbot as a dialogic reading facilitator: its influence on learning interest and learner interactionsEducational technology research and development10.1007/s11423-024-10370-072:4(2103-2131)Online publication date: 15-Apr-2024
https://doi.org/10.1007/s11423-024-10370-0
Ehsan OHassan SMezouar MZou Y(2020)An Empirical Study of Developer Discussions in the Gitter PlatformACM Transactions on Software Engineering and Methodology10.1145/341237830:1(1-39)Online publication date: 31-Dec-2020
https://dl.acm.org/doi/10.1145/3412378
Adriel Aseniero BConstantinides MJoglekar SZhou KQuercia D(2020)MeetCues: Supporting Online Meetings Experience2020 IEEE Visualization Conference (VIS)10.1109/VIS47514.2020.00054(236-240)Online publication date: Oct-2020
https://doi.org/10.1109/VIS47514.2020.00054
Deng SZhou YZhang PAbbasi A(2018)Using discussion logic in analyzing online group discussions: A text mining approachInformation & Management10.1016/j.im.2018.09.013Online publication date: Sep-2018
https://doi.org/10.1016/j.im.2018.09.013
Beißwenger MPappert S(2018)Internetbasierte KommunikationHandbuch Pragmatik10.1007/978-3-476-04624-6_44(448-459)Online publication date: 2018
https://doi.org/10.1007/978-3-476-04624-6_44
Kim CYi HNam JLee GMival OSmyth MDalsgaard P(2017)Applying Real-Time Text on Instant Messaging for a Rapid and Enriched Conversation ExperienceProceedings of the 2017 Conference on Designing Interactive Systems10.1145/3064663.3064679(625-629)Online publication date: 10-Jun-2017
https://dl.acm.org/doi/10.1145/3064663.3064679
Miller MTang JVenolia GWilkinson GInkpen KMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Conversational Chat CirclesProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025621(2394-2404)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025621
Sugita KNishimura K(2015)Evaluation of a Communication Support Tool for Understanding Emotion in an Unstable Narrowband NetworkProceedings of the 2015 18th International Conference on Network-Based Information Systems10.1109/NBiS.2015.77(517-520)Online publication date: 2-Sep-2015
https://dl.acm.org/doi/10.1109/NBiS.2015.77
Coetzee DFox AHearst MHartmann BSahami MFox AHearst MChi M(2014)Chatrooms in MOOCsProceedings of the first ACM conference on Learning @ scale conference10.1145/2556325.2566242(127-136)Online publication date: 4-Mar-2014
https://dl.acm.org/doi/10.1145/2556325.2566242
Sugita KUrabe KNishimura K(2014)Construction of a Communication Support Tool for Understanding Emotion in an Unstable Narrowband NetworkProceedings of the 2014 Ninth International Conference on Broadband and Wireless Computing, Communication and Applications10.1109/BWCCA.2014.100(436-439)Online publication date: 8-Nov-2014
https://dl.acm.org/doi/10.1109/BWCCA.2014.100
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