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Facilitating redesign with design cards: experiences with novice designers

Published: 29 November 2016 Publication History

Abstract

While effort has been put into developing and evaluating usability evaluation methods less attention has been paid to shifting usability feedback into improved designs. We report from a study with 44 novice designers creating redesign suggestions. Some were provided with domain specific design cards to facilitate the redesign process. Design cards are physical cards used to structure a collaborative process, and providing design cues such as keywords and questions. Afterward, three developers assessed the quality of the suggestions. We found that the cards diversified the range of system aspects that novices considered, supported ideation, and kept the discussion going. However, the cards did not compensate the limited design experience, and the participants had challenges understanding the value of the cards, and implement them in the process. Having developers assessing the subjective quality of the suggestions turned out to be challenging due to low inter-rater reliability.

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Cited By

View all
  • (2023)What is in the Cards: Exploring Uses, Patterns, and Trends in Design CardsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580712(1-18)Online publication date: 19-Apr-2023
  • (2022)The TAC Toolkit: Supporting Design for User Acceptance of Health Technologies from a Macro-Temporal PerspectiveProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3502039(1-18)Online publication date: 29-Apr-2022
  • (2022)Supporting novice designers design of digital touchInternational Journal of Technology and Design Education10.1007/s10798-021-09722-133:1(191-216)Online publication date: 19-Apr-2022
  • Show More Cited By

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cover image ACM Other conferences
OzCHI '16: Proceedings of the 28th Australian Conference on Computer-Human Interaction
November 2016
706 pages
ISBN:9781450346184
DOI:10.1145/3010915
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • IEEE-SMCS: Systems, Man & Cybernetics Society
  • Australian Comp Soc: Australian Computer Society
  • Data61: Data61, CSIRO
  • ICACHI: International Chinese Association of Computer Human Interaction
  • Infoxchange: Infoxchange
  • HITLab AU: Human Interface Technology Laboratory Australia
  • James Boag: James Boag
  • Tourism Tasmania: Tourism Tasmania
  • HFESA: Human Factors and Ergonomics Society of Australia Inc.
  • IEEEVIC: IEEE Victorian Section
  • UTAS: University of Tasmania, Australia

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 November 2016

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Author Tags

  1. design cards
  2. evaluation
  3. redesign
  4. usability

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  • Research-article

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OzCHI '16
Sponsor:
  • IEEE-SMCS
  • Australian Comp Soc
  • Data61
  • ICACHI
  • Infoxchange
  • HITLab AU
  • James Boag
  • Tourism Tasmania
  • HFESA
  • IEEEVIC
  • UTAS
OzCHI '16: The 28th Australian Conference on Human-Computer Interaction
November 29 - December 2, 2016
Tasmania, Launceston, Australia

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Cited By

View all
  • (2023)What is in the Cards: Exploring Uses, Patterns, and Trends in Design CardsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580712(1-18)Online publication date: 19-Apr-2023
  • (2022)The TAC Toolkit: Supporting Design for User Acceptance of Health Technologies from a Macro-Temporal PerspectiveProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3502039(1-18)Online publication date: 29-Apr-2022
  • (2022)Supporting novice designers design of digital touchInternational Journal of Technology and Design Education10.1007/s10798-021-09722-133:1(191-216)Online publication date: 19-Apr-2022
  • (2021)Sniff Before You Act: Exploration of Scent-Feature Associations for Designing Future InteractionsHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85616-8_17(281-301)Online publication date: 26-Aug-2021
  • (2020)Design Card SetsProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395516(419-428)Online publication date: 3-Jul-2020
  • (2019)Card MapperProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300801(1-15)Online publication date: 2-May-2019
  • (2018)A Method for Optimizing Complex Graphical Interfaces for Fast and Correct Perception of System StatesHuman-Centered Software Engineering10.1007/978-3-030-05909-5_5(65-87)Online publication date: 31-Dec-2018

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