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Supporting Everyday Philanthropy: Care Work In Situ and at Scale

Authors:

Amy VoidaAuthors Info & Claims

CSCW '17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

Pages 1631 - 1645

https://doi.org/10.1145/2998181.2998330

Published: 25 February 2017 Publication History

Abstract

Prior research has drawn attention to numerous problems with ICTs designed for philanthropic contexts. Yet, little is known about how to support philanthropic work in its own right, especially as it transcends formal engagements with nonprofit organizations and suffuses everyday life. In this research, we draw on data from a 33-day mobile diary study augmented by follow-up interviews to examine the work of everyday philanthropy. By taking individuals' philanthropic work-rather than a specific technology or its users-as our unit of analysis, we establish an empirical foundation for a new design space for philanthropic informatics. Our research shows that philanthropic work is not just about transactions of money, goods, or services. Instead, we argue that a lens of care work is a more useful framing of everyday philanthropy. We also draw renewed attention to the myriad roles of institutions beyond that of a resource intermediary.

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Choi APfohl GD'Ignazio CFoucault Welles BParker A(2024)Entangled Amid Misaligned Seams: Limitations to Technology-Mediated Care for Repairing Infrastructural Breakdowns in a Youth Empowerment ProgramProceedings of the ACM on Human-Computer Interaction10.1145/36868968:CSCW2(1-33)Online publication date: 8-Nov-2024
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Index Terms

Supporting Everyday Philanthropy: Care Work In Situ and at Scale
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CSCW '17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

February 2017

2556 pages

ISBN:9781450343350

DOI:10.1145/2998181

General Chairs:
Charlotte P. Lee
University of Washington
,
Steve Poltrock
Retired
,
Program Chairs:
Louise Barkhuus
Stockholm University and Cornell Tech
,
Marcos Borges
Universidade Federal do Rio de Janeiro
,
Wendy Kellogg
IBM T.J. Watson Research Center

Copyright © 2017 ACM.

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Published: 25 February 2017

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National Science Foundation

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CSCW '17

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CSCW '17: Computer Supported Cooperative Work and Social Computing

February 25 - March 1, 2017

Oregon, Portland, USA

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CSCW '17 Paper Acceptance Rate 183 of 530 submissions, 35%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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CSCW '25

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sigchi

Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

Bergen , Norway

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Cited By

Sharma VMehta SKumar NSeth A(2024)Whose Participation Counts? Towards Technology-Mediated Equitable Futures of Development WorkProceedings of the ACM on Human-Computer Interaction10.1145/36869798:CSCW2(1-30)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686979
Choi APfohl GD'Ignazio CFoucault Welles BParker A(2024)Entangled Amid Misaligned Seams: Limitations to Technology-Mediated Care for Repairing Infrastructural Breakdowns in a Youth Empowerment ProgramProceedings of the ACM on Human-Computer Interaction10.1145/36868968:CSCW2(1-33)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686896
Ming JGong DNgai CSterling MVashistha ADell N(2024)Wage Theft and Technology in the Home Care ContextProceedings of the ACM on Human-Computer Interaction10.1145/36374288:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637428
Alvarado Garcia AWong-Villacres MHernández BLe Dantec C(2024)Bitacora: A Toolkit for Supporting NonProfits to Critically Reflect on Social Media Data UseProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642673(1-29)Online publication date: 11-May-2024
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Cheon E(2023)Powerful Futures: How a Big Tech Company Envisions Humans and Technologies in the Workplace of the FutureProceedings of the ACM on Human-Computer Interaction10.1145/36101037:CSCW2(1-35)Online publication date: 4-Oct-2023
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Soubutts ECzech EAyobi AEardley RCater KO'Kane A(2023)The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health SystemProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581546(1-16)Online publication date: 19-Apr-2023
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Bhat KKumar NShamanna KKwatra NJain M(2023)Towards Intermediated Workflows for Hybrid TelemedicineProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580653(1-17)Online publication date: 19-Apr-2023
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Eliza IUrmi MAnan MMunim TGalib FIslam A(2023)eDakterBari: A Human-Centered Solution Enabling Online Medical Consultation and Information Dissemination for Resource-Constrained Communities in BangladeshHeliyon10.1016/j.heliyon.2023.e23100(e23100)Online publication date: Nov-2023
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Tran ABoone ALe Dantec CDiSalvo C(2022)Careful Data TinkeringProceedings of the ACM on Human-Computer Interaction10.1145/35555326:CSCW2(1-29)Online publication date: 11-Nov-2022
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