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Towards Emotion Acquisition in IT Usability Evaluation Context

Published: 29 June 2015 Publication History

Abstract

The paper concerns extension of IT usability studies with automatic analysis of the emotional state of a user. Affect recognition methods and emotion representation models are reviewed and evaluated for applicability in usability testing procedures. Accuracy of emotion recognition, susceptibility to disturbances, independence on human will and interference with usability testing procedures are the criteria, that were identified and addressed in this paper. A study of a usability evaluation case was also performed to spot realistic challenges. As a result, a number of concerns were identified, providing a list of pros and cons for affect acquisition applied in usability testing context.

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Cited By

View all
  • (2023)Measurement of User's Satisfaction of Digital Products through Emotion RecognitionProceedings of the XXII Brazilian Symposium on Software Quality10.1145/3629479.3629488(62-71)Online publication date: 7-Nov-2023
  • (2022)Mining Inconsistent Emotion Recognition Results With the Multidimensional ModelIEEE Access10.1109/ACCESS.2021.313907810(6737-6759)Online publication date: 2022
  • (2021)Facial Emotion Recognition in UX Evaluation: A Systematic ReviewHuman-Computer Interaction. Theory, Methods and Tools10.1007/978-3-030-78462-1_40(521-534)Online publication date: 3-Jul-2021
  • Show More Cited By

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Published In

cover image ACM Other conferences
MIDI '15: Proceedings of the Mulitimedia, Interaction, Design and Innnovation
June 2015
165 pages
ISBN:9781450336017
DOI:10.1145/2814464
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 June 2015

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Author Tags

  1. Affective computing
  2. emotion recognition
  3. usability evaluation
  4. user experience

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MIDI '15

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MIDI '15 Paper Acceptance Rate 18 of 29 submissions, 62%;
Overall Acceptance Rate 35 of 62 submissions, 56%

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Cited By

View all
  • (2023)Measurement of User's Satisfaction of Digital Products through Emotion RecognitionProceedings of the XXII Brazilian Symposium on Software Quality10.1145/3629479.3629488(62-71)Online publication date: 7-Nov-2023
  • (2022)Mining Inconsistent Emotion Recognition Results With the Multidimensional ModelIEEE Access10.1109/ACCESS.2021.313907810(6737-6759)Online publication date: 2022
  • (2021)Facial Emotion Recognition in UX Evaluation: A Systematic ReviewHuman-Computer Interaction. Theory, Methods and Tools10.1007/978-3-030-78462-1_40(521-534)Online publication date: 3-Jul-2021
  • (2018)Towards Detection of Usability Issues by Measuring EmotionsNew Trends in Databases and Information Systems10.1007/978-3-030-00063-9_8(63-70)Online publication date: 31-Aug-2018
  • (2017)Towards developing a tool for UX evaluation using facial expression2017 3rd International Conference on Electrical Information and Communication Technology (EICT)10.1109/EICT.2017.8275227(1-6)Online publication date: Dec-2017

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