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"My Hand Doesn't Listen to Me!": Adoption and Evaluation of a Communication Technology for the 'Oldest Old'

Authors:

Barbara Barbosa Neves,

Rachel L. Franz,

Cosmin Munteanu,

Ronald Baecker,

Mags NgoAuthors Info & Claims

CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems

Pages 1593 - 1602

https://doi.org/10.1145/2702123.2702430

Published: 18 April 2015 Publication History

Abstract

Adoption and use of novel technology by the institutionalized 'oldest old' (80+) is understudied. This population is the fastest growing demographic group in developed countries, providing design opportunities and challenges for HCI. Since the recruitment of oldest old people is challenging, research tends to focus on older adults (65+) and their use of and attitudes towards existing communication technologies, or on their caregivers and social ties. Our study deployed a novel communication appliance among five frail oldest old people living in a long-term care facility, which included field observations and usability and accessibility tests. Our findings suggest factors that facilitate and hinder the adoption of communication technologies, such as social, attitudinal, digital literacy, physical, and usability. We also discuss issues that arise in studying technology adoption by the oldest old, including usability and accessibility testing, and suggest solutions that may be helpful to HCI researchers working with this population.

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Cited By

Figueira ICha YBranham S(2024)Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older AdultProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675622(1-14)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675622
Yu JChattopadhyay D(2024)Reducing the Search Space on demand helps Older Adults find Mobile UI Features quickly, on par with Younger AdultsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642796(1-22)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642796
Yang MGao QWang X(2024)A comprehensive learnability framework for mobile application design for older adultsUniversal Access in the Information Society10.1007/s10209-024-01147-6Online publication date: 14-Sep-2024
https://doi.org/10.1007/s10209-024-01147-6
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Index Terms

"My Hand Doesn't Listen to Me!": Adoption and Evaluation of a Communication Technology for the 'Oldest Old'
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Social and professional topics
  1. User characteristics
    1. People with disabilities

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Information & Contributors

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Published In

cover image ACM Conferences

CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems

April 2015

4290 pages

ISBN:9781450331456

DOI:10.1145/2702123

General Chairs:
Bo Begole
Huawei, USA
,
Jinwoo Kim
Yonsei University, Korea
,
Program Chairs:
Kori Inkpen
Microsoft Research, USA
,
Woontack Woo
KAIST, Korea

Copyright © 2015 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 18 April 2015

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NSERC Canada
Revera Inc.
GRAND NCE OCE Connect Canada

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CHI '15

Sponsor:

SIGCHI

CHI '15: CHI Conference on Human Factors in Computing Systems

April 18 - 23, 2015

Seoul, Republic of Korea

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CHI '15 Paper Acceptance Rate 486 of 2,120 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Figueira ICha YBranham S(2024)Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older AdultProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675622(1-14)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675622
Yu JChattopadhyay D(2024)Reducing the Search Space on demand helps Older Adults find Mobile UI Features quickly, on par with Younger AdultsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642796(1-22)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642796
Yang MGao QWang X(2024)A comprehensive learnability framework for mobile application design for older adultsUniversal Access in the Information Society10.1007/s10209-024-01147-6Online publication date: 14-Sep-2024
https://doi.org/10.1007/s10209-024-01147-6
Sinabell IAmmenwerth E(2024)Challenges and recommendations for eHealth usability evaluation with elderly users: systematic review and case studyUniversal Access in the Information Society10.1007/s10209-022-00949-w23:1(455-474)Online publication date: 1-Mar-2024
https://dl.acm.org/doi/10.1007/s10209-022-00949-w
Aly YMunteanu C(2024)Privacy-Conscious Design Requirements to Support Older Adults’ Health Information SeekingHCI for Cybersecurity, Privacy and Trust10.1007/978-3-031-61379-1_13(188-211)Online publication date: 1-Jun-2024
https://doi.org/10.1007/978-3-031-61379-1_13
Gomez-Hernandez MFerre XMoral CVillalba-Mora E(2023)Design Guidelines of Mobile Apps for Older Adults: Systematic Review and Thematic AnalysisJMIR mHealth and uHealth10.2196/4318611(e43186)Online publication date: 21-Sep-2023
https://doi.org/10.2196/43186
Aleti TFigueiredo BMartin DReid M(2023)Digital Inclusion in Later Life: Older Adults’ Socialisation Processes in Learning and Using TechnologyAustralasian Marketing Journal10.1177/1441358223118765232:4(295-307)Online publication date: 22-Jul-2023
https://doi.org/10.1177/14413582231187652
Zhang M(2023)Older people’s attitudes towards emerging technologies: A systematic literature reviewPublic Understanding of Science10.1177/0963662523117167732:8(948-968)Online publication date: 19-May-2023
https://doi.org/10.1177/09636625231171677
Sarcar SMunteanu CSin JWei CSayago S(2023)Designing Conversational User Interfaces for Older AdultsProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3597438(1-5)Online publication date: 19-Jul-2023
https://dl.acm.org/doi/10.1145/3571884.3597438
Thach KLederman RWaycott J(2023)Key Considerations for The Design of Technology for Enrichment in Residential Aged Care: An Ethnographic StudyProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581176(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581176
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