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A smart city initiative: a case study of Porto Alegre 156

Published: 18 June 2014 Publication History

Abstract

Many cities around the world are investing in "smart" ways to manage the problems associated with urbanization and agglomeration of people. The challenge is how to implement initiatives to attend citizen's necessities aiming a better quality of life. The purpose of this paper is to describe the "156 Speaks Porto Alegre", channel driven to citizen municipal demands, and investigate its integration and relationship with the eight dimensions of the Smart City Initiatives Framework: technology, management and organization, policy context, governance, people and communities, economy, built infrastructure, and natural environment. The main findings show that coordination between agencies and departments are needed to achieve citizen better quality of life. They also demonstrate that the use of the right technology is really important and a smart city initiative must have mobility and easy interaction with citizen. Finally, interdepartmental collaboration and cooperation are considered central issues to achieve initiatives' objectives.

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    dg.o '14: Proceedings of the 15th Annual International Conference on Digital Government Research
    June 2014
    365 pages
    ISBN:9781450329019
    DOI:10.1145/2612733
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 18 June 2014

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    Author Tags

    1. e-government
    2. service integration
    3. smart city

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    dg.o '14 Paper Acceptance Rate 36 of 62 submissions, 58%;
    Overall Acceptance Rate 150 of 271 submissions, 55%

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    • (2024)A Framework for Implanting Citizen-Sourcing Platforms in Municipal Ombudsman OfficesProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657118(542-554)Online publication date: 11-Jun-2024
    • (2024)Mapping the Communication Channels in the General Ombudsman Offices of State Capitals in BrazilInformation Technology and Systems10.1007/978-3-031-54235-0_39(435-445)Online publication date: 27-Feb-2024
    • (2023)Smart Cultural and Inclusive Cities: How Smart City Can Help Urban Culture and InclusionRevising Smart Cities with Regenerative Design10.1007/978-3-031-28028-3_5(77-99)Online publication date: 13-Apr-2023
    • (2019)Systematic literature review of the smart city maturity model2019 International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies (3ICT)10.1109/3ICT.2019.8910321(1-9)Online publication date: Sep-2019
    • (2017)Assessment Methodology in Smart Cities Based on Public ValueProceedings of the 18th Annual International Conference on Digital Government Research10.1145/3085228.3085276(461-470)Online publication date: 7-Jun-2017
    • (2016)Contact Center in a Smart Cities ViewProceedings of the 9th International Conference on Theory and Practice of Electronic Governance10.1145/2910019.2910063(215-222)Online publication date: 1-Mar-2016
    • (2016)A smart city initiative: The case of Natal2016 IEEE International Smart Cities Conference (ISC2)10.1109/ISC2.2016.7580774(1-7)Online publication date: Sep-2016

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