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Concordance: design ideal for facilitating situated negotiations in out-of-clinic healthcare

Authors:

Naveen L. Bagalkot,

Erik Grönvall,

Tomas SokolerAuthors Info & Claims

CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing Systems

Pages 855 - 864

https://doi.org/10.1145/2559206.2578873

Published: 26 April 2014 Publication History

Abstract

Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.

References

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Digital Library

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Horne, Rob, John Weinman, Nick Barber, and Rachel Elliott (2005) "Concordance, Adherence and Compliance in Medicine Taking." London: http://www.netscc.ac.uk/hsdr/files/project/SDO_FR_08-1412-076_V01.pdf.

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Jin, J., Sklar, G. E., Oh, V. M. S., & Li, S. C. (2008). Factors affecting therapeutic compliance: A review from the patient's perspective. Therapeutics and Clinical Risk Management, 4(1), 269.

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Cited By

Staehelin DDolata MRosch SFärber ASchwabe G(2024)"Let's embark on a joint health journey" - How Boundary Negotiating Artifacts Influence Patients' Psychological Ownership in Chronic CareProceedings of the ACM on Human-Computer Interaction10.1145/36869448:CSCW2(1-39)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686944
Berry ALim CLiang CHartzler AHirsch TFerguson DBermet ZRalston J(2021)Supporting Collaborative Reflection on Personal Values and HealthProceedings of the ACM on Human-Computer Interaction10.1145/34760405:CSCW2(1-39)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3476040
Lederman RGleeson JWadley GD’alfonso SRice SSantesteban-Echarri OAlvarez-Jimenez M(2019)Support for Carers of Young People with Mental IllnessACM Transactions on Computer-Human Interaction10.1145/330142126:1(1-33)Online publication date: 21-Feb-2019
https://dl.acm.org/doi/10.1145/3301421
Show More Cited By

Index Terms

Concordance: design ideal for facilitating situated negotiations in out-of-clinic healthcare
1. Human-centered computing

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cover image ACM Conferences

CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing Systems

April 2014

2620 pages

ISBN:9781450324748

DOI:10.1145/2559206

General Chairs:
Matt Jones
Swansea University, Wales, UK
,
Philippe Palanque
Université Paul Sabatier, France
,
Program Chairs:
Albrecht Schmidt
University of Stuttgart, Germany
,
Tovi Grossman
Autodesk Research, Canada

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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New York, NY, United States

Publication History

Published: 26 April 2014

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CHI '14: CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2014

Ontario, Toronto, Canada

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CHI EA '14 Paper Acceptance Rate 1,000 of 3,200 submissions, 31%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

Staehelin DDolata MRosch SFärber ASchwabe G(2024)"Let's embark on a joint health journey" - How Boundary Negotiating Artifacts Influence Patients' Psychological Ownership in Chronic CareProceedings of the ACM on Human-Computer Interaction10.1145/36869448:CSCW2(1-39)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686944
Berry ALim CLiang CHartzler AHirsch TFerguson DBermet ZRalston J(2021)Supporting Collaborative Reflection on Personal Values and HealthProceedings of the ACM on Human-Computer Interaction10.1145/34760405:CSCW2(1-39)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3476040
Lederman RGleeson JWadley GD’alfonso SRice SSantesteban-Echarri OAlvarez-Jimenez M(2019)Support for Carers of Young People with Mental IllnessACM Transactions on Computer-Human Interaction10.1145/330142126:1(1-33)Online publication date: 21-Feb-2019
https://dl.acm.org/doi/10.1145/3301421
Buyuktur AHung PNewman MAckerman M(2018)Supporting Collaboratively Constructed IndependenceProceedings of the ACM on Human-Computer Interaction10.1145/32742952:CSCW(1-25)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.1145/3274295
Berry ALim CHartzler AHirsch TLudman EWagner ERalston JMival OSmyth MDalsgaard P(2017)Creating Conditions for Patients' Values to Emerge in Clinical ConversationsProceedings of the 2017 Conference on Designing Interactive Systems10.1145/3064663.3064669(1165-1174)Online publication date: 10-Jun-2017
https://dl.acm.org/doi/10.1145/3064663.3064669
Clear AFinnigan SOlivier PComber RLee CPoltrock SBarkhuus LBorges MKellogg W(2017)"I'd Want to Burn the Data or at Least Nobble the Numbers"Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998188(2448-2461)Online publication date: 25-Feb-2017
https://dl.acm.org/doi/10.1145/2998181.2998188
Grönvall EVerdezoto NBagalkot NSokoler TBertelsen OHalskov KBardzell SIversen O(2015)ConcordanceProceedings of The Fifth Decennial Aarhus Conference on Critical Alternatives10.7146/aahcc.v1i1.21315(21-24)Online publication date: 17-Aug-2015
https://dl.acm.org/doi/10.7146/aahcc.v1i1.21315

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