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Integrated software usage in the professional work environment: evidence from questionnaires and interviews

Authors:

J. Nielsen,

R. L. Mack,

K. H. Bergendorff,

N. L. GrischkowskyAuthors Info & Claims

CHI '86: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 162 - 167

https://doi.org/10.1145/22627.22366

Published: 01 April 1986 Publication History

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Abstract

In a field study of use of integrated business software by business professionals, we found several characteristics of the real-world situation leading to the under-utilization of integrated software and being of importance for its human factors. Professionals work in a heterogeneous software environment filled with practical problems, they follow “satisficing” strategies of sub-optimal usage, and they have problems migrating to more advanced uses. Current levels of software integration do not always adequately or easily support the “task integration” requirements of real tasks such as handling many small things.

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Integrated software usage in the professional work environment: evidence from questionnaires and interviews

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Information

Published In

CHI '86: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 1986

362 pages

ISBN:0897911806

DOI:10.1145/22627

ACM SIGCHI Bulletin Volume 17, Issue 4
Special issue: CHI '86 Conference Proceedings
April 1986
346 pages
ISSN:0736-6906
DOI:10.1145/22339
Editors:
M. Mantei,
P. Orbeton
Issue’s Table of Contents

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 1986

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CHI86

Sponsor:

SIGCHI

CHI86: CHI'86 Human Factors in Computing Systems

April 13 - 17, 1986

Massachusetts, Boston, USA

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CHI '86 Paper Acceptance Rate 47 of 122 submissions, 39%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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CHI 2025

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Cited By

View all

Osborne AFielder SMcveigh-Schultz JLang TKreminski MButler GLi JSanchez DIsbister K(2023)Being Social in VR Meetings: A Landscape Analysis of Current ToolsProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595959(1789-1809)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3595959
Mohamed MPorterfield TChakraborty J(2021)Cross-cultural effects on graphical password memorability and designJournal of Systems and Information Technology10.1108/JSIT-06-2020-0105ahead-of-print:ahead-of-printOnline publication date: 6-Apr-2021
https://doi.org/10.1108/JSIT-06-2020-0105
Nolan P(2016)Screen Design for Boolean OperatorsProceedings of the Human Factors Society Annual Meeting10.1177/15419312900340040934:4(282-286)Online publication date: 6-Aug-2016
https://doi.org/10.1177/154193129003400409
Costabile MPiccinno AFogli DMarcante ACelentano A(2006)Supporting interaction and co-evolution of users and systemsProceedings of the working conference on Advanced visual interfaces10.1145/1133265.1133294(143-150)Online publication date: 23-May-2006
https://dl.acm.org/doi/10.1145/1133265.1133294
Lin MSears A(2005)Chinese character entry for mobile phonesInteracting with Computers10.1016/j.intcom.2004.11.00317:2(121-146)Online publication date: 1-Mar-2005
https://dl.acm.org/doi/10.1016/j.intcom.2004.11.003
Contreras GMartonosi MPeng JJu RLueh G(2004)XTREMACM SIGPLAN Notices10.1145/998300.99718039:7(115-125)Online publication date: 11-Jun-2004
https://dl.acm.org/doi/10.1145/998300.997180
Lapalme JAboulhamid ENicolescu GCharest LBoyer FDavid JBois G(2004)ESys.NetACM SIGPLAN Notices10.1145/998300.99717939:7(107-114)Online publication date: 11-Jun-2004
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Pokam GRochecouste OSeznec ABodin F(2004)Speculative software management of datapath-width for energy optimizationACM SIGPLAN Notices10.1145/998300.99717539:7(78-87)Online publication date: 11-Jun-2004
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Zhuang XPande S(2004)Power-efficient prefetching via bit-differential offset assignment on embedded processorsACM SIGPLAN Notices10.1145/998300.99717439:7(67-77)Online publication date: 11-Jun-2004
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Jejurikar RGupta R(2004)Procrastination scheduling in fixed priority real-time systemsACM SIGPLAN Notices10.1145/998300.99717339:7(57-66)Online publication date: 11-Jun-2004
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Recommendations

Integrated software usage in the professional work environment: evidence from questionnaires and interviews

Opusdei-Integrated Environment for Software Development and Maintenance

(ISEF): an integrated industrial-strength software engineering framework