More Web Proxy on the site http://driver.im/

research-article

Your time zone or mine?: a study of globally time zone-shifted collaboration

Authors:

Kori InkpenAuthors Info & Claims

CSCW '11: Proceedings of the ACM 2011 conference on Computer supported cooperative work

Pages 235 - 244

https://doi.org/10.1145/1958824.1958860

Published: 19 March 2011 Publication History

Abstract

We conducted interviews with sixteen members of teams that worked across global time zone differences. Despite time zone differences of about eight hours, collaborators still found time to synchronously meet. The interviews identified the diverse strategies teams used to find time windows to interact, which often included times outside of the normal workday and connecting from home to participate. Recent trends in increased work connectivity from home and blurred boundaries between work and home enabled more scheduling flexibility. While email use was understandably prevalent, there was also general interest in video, although obstacles remain for widespread usage. We propose several design implications for supporting this growing population of workers that need to span global time zone differences.

References

[1]

Begole, James "Bo", John Tang, Randall Smith, & Nicole Yankelovich. Work rhythms: Analyzing visualizations of awareness histories of distributed groups. Proc. CSCW 2002, ACM Press, (2002), 334--343.

Digital Library

[2]

Cao, Xiang, Abigail Sellen, A.J. Brush, David Kirk, Darren Edge, & Xianghua Ding. Understanding family communication across time zones. Proc. CSCW 2010, ACM Press, (2010), 155--158.

Digital Library

[3]

Carmel, Erran. Global Software Teams Upper Saddle River, NJ: Prentice Hall, 1999.

[4]

Connaughton, S. L., & Shuffler, M. Multinational multicultural distributed teams: A review and future agenda. Small Group Research 38, 3, (2007), 387--412.

[5]

DeSanctis, Gerardine. Attitudes toward telecommuting: Implications for work-at-home programs. Information and Management 7, 3, (1984), 133--13.

Digital Library

[6]

Espinosa, J. A. & E. Carmel. The Impact of Time Separation on Coordination in Global Software Teams: A Conceptual Foundation. Journal of Software Process: Practice and Improvement 8, 4, (2004), 249--266.

[7]

Espinosa, J. A., E. Carmel, & N. Nan. Do Gradations of Time Zone Separation Make a Difference in Performance? A First Laboratory Study. International Conference on Global Software Engineering, IEEE, August 2007.

Digital Library

[8]

Espinosa, J. A. & C. Pickering. The Effect of Time Separation on Coordination Processes and Outcomes: A Case Study. 39th Hawaii International Conference on System Sciences, IEEE, January 2006.

Digital Library

[9]

Herbsleb, J.D., A. Mockus, T.A. Finholt, & R.E. Grinter. An empirical study of global software development: Distance and speed. International Conference on Software Engineering, (2001), 81--90.

Digital Library

[10]

Nippert-Eng, Christena. Home and Work: Negotiating Boundaries through Everyday Life. Chicago: University of Chicago Press, 2006.

[11]

1O'Leary, M. & J. N. Cummings. The spatial, temporal, and configurational characteristics of geographic dispersion in teams. MIS Quarterly, 31, (2007) 433--452.

Digital Library

[12]

O'Leary, M. B. & M. Mortensen. Go (Con)figure: Subgroups, Imbalance, and Isolates in Geographically Dispersed Teams. Organization Science, 21, 1, (2010), 115--131.

Digital Library

[13]

Olson, Gary M. & Judith S. Olson. Distance Matters. Human Computer Interaction, 15, 2, (2000). 139--179.

Digital Library

[14]

Sarker, S & S. Sahay. Implications of space and time for distributed work: An interpretive study of US-Norwegian systems development teams. European Journal of Information Systems, 13, (2004), 3--20.

Digital Library

[15]

Venolia, Gina, John Tang, Ruy Cervantes, Sara Bly, George Robertson, Bongshin Lee, & Kori Inkpen, Embodied Social Proxy: Mediating Interpersonal Connection in Hub-and-Satellite Teams, Proc. CHI 2010, ACM Press, (2010), 1049--1058.

Digital Library

Cited By

Leong JTang JCutrell EJunuzovic SBaribault GInkpen K(2024)Dittos: Personalized, Embodied Agents That Participate in Meetings When You Are UnavailableProceedings of the ACM on Human-Computer Interaction10.1145/36870338:CSCW2(1-28)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687033
Sun LMok LSen SSarrafzadeh B(2024)Rhythm of Work: Mixed-methods Characterization of Information Workers Scheduling Preferences and PracticesProceedings of the ACM on Human-Computer Interaction10.1145/36868958:CSCW2(1-38)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686895
Alayande BHughes ZFitzgerald TRiviello RBekele ARice H(2023)With equity in mind: Evaluating an interactive hybrid global surgery course for cross-site interdisciplinary learnersPLOS Global Public Health10.1371/journal.pgph.00017783:5(e0001778)Online publication date: 4-May-2023
https://doi.org/10.1371/journal.pgph.0001778
Show More Cited By

Index Terms

Your time zone or mine?: a study of globally time zone-shifted collaboration
1. Information systems
  1. World Wide Web
    1. Web applications
      1. Internet communications tools
        Web conferencing

Recommendations

Understanding coordination in computer-mediated versus face-to-face groups

Groups performed intellective and judgmental tasks in face-to-face (FTF) or computer-mediated communication (CMC) settings after coordination training or no training to determine the impact of CMC, training, and task type on group performance and ...
Investigating Users Anonymity in a Collocated Mobile Groupware Environment
SBSC '10: Proceedings of the 2010 Brazilian Symposium on Collaborative Systems - Simpósio Brasileiro de Sistemas Colaborativos

Some activities in presential meetings require the anonymous participation while others demand publicity. This paper investigates the problem of keeping the anonymity of participantes in colocated environments, which use mobile groupware. The mobile ...
Effects of content and time of delivery on receptivity to mobile interruptions
MobileHCI '10: Proceedings of the 12th international conference on Human computer interaction with mobile devices and services

In this paper we investigate effects of the content of interruptions and of the time of interruption delivery on mobile phones. We review related work and report on a naturalistic quasi-experiment using experience-sampling that showed that the ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

CSCW '11: Proceedings of the ACM 2011 conference on Computer supported cooperative work

March 2011

764 pages

ISBN:9781450305563

DOI:10.1145/1958824

General Chairs:
Pamela Hinds
Stanford University, USA
,
John C. Tang
Microsoft Research, USA
,
Jian Wang
Alibaba Group, China
,
Program Chairs:
Jakob Bardram
IT University of Copenhagen, Denmark
,
Nicolas Ducheneaut
PARC, USA

Copyright © 2011 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 March 2011

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

CSCW '11

Sponsor:

SIGCHI

CSCW '11: Computer Supported Cooperative Work

March 19 - 23, 2011

Hangzhou, China

Acceptance Rates

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

Upcoming Conference

CSCW '25

Sponsor:
sigchi

Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

Bergen , Norway

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

45
Total Citations
View Citations
1,012
Total Downloads

Downloads (Last 12 months)126
Downloads (Last 6 weeks)29

Reflects downloads up to 13 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Leong JTang JCutrell EJunuzovic SBaribault GInkpen K(2024)Dittos: Personalized, Embodied Agents That Participate in Meetings When You Are UnavailableProceedings of the ACM on Human-Computer Interaction10.1145/36870338:CSCW2(1-28)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687033
Sun LMok LSen SSarrafzadeh B(2024)Rhythm of Work: Mixed-methods Characterization of Information Workers Scheduling Preferences and PracticesProceedings of the ACM on Human-Computer Interaction10.1145/36868958:CSCW2(1-38)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686895
Alayande BHughes ZFitzgerald TRiviello RBekele ARice H(2023)With equity in mind: Evaluating an interactive hybrid global surgery course for cross-site interdisciplinary learnersPLOS Global Public Health10.1371/journal.pgph.00017783:5(e0001778)Online publication date: 4-May-2023
https://doi.org/10.1371/journal.pgph.0001778
Do HKong HTetali PKarahalios KBailey B(2023)Inform, Explain, or Control: Techniques to Adjust End-User Performance Expectations for a Conversational Agent Facilitating Group Chat DiscussionsProceedings of the ACM on Human-Computer Interaction10.1145/36101927:CSCW2(1-26)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610192
Do HKong HTetali PLee JBailey B(2023)To Err is AI: Imperfect Interventions and Repair in a Conversational Agent Facilitating Group Chat DiscussionsProceedings of the ACM on Human-Computer Interaction10.1145/35795327:CSCW1(1-23)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579532
Mok LSun LSen SSarrafzadeh B(2023)Challenging but Connective: Large-Scale Characteristics of Synchronous Collaboration Across Time ZonesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581141(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581141
Wang DMuller MYang QWang ZTan MHobson S(2022)Organizational Distance Also MattersProceedings of the ACM on Human-Computer Interaction10.1145/35555546:CSCW2(1-18)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555554
Breideband TMartinez GTalkad Sukumar PCaruso MD'Mello SStriegel AMark G(2022)Sleep Patterns and Sleep Alignment in Remote Teams during COVID-19Proceedings of the ACM on Human-Computer Interaction10.1145/35552176:CSCW2(1-31)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555217
Do HKong HLee JBailey B(2022)How Should the Agent Communicate to the Group? Communication Strategies of a Conversational Agent in Group Chat DiscussionsProceedings of the ACM on Human-Computer Interaction10.1145/35551126:CSCW2(1-23)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555112
Breideband TTalkad Sukumar PMark GCaruso MD'Mello SStriegel A(2022)Home-Life and Work Rhythm Diversity in Distributed Teamwork: A Study with Information Workers during the COVID-19 PandemicProceedings of the ACM on Human-Computer Interaction10.1145/35129426:CSCW1(1-23)Online publication date: 7-Apr-2022
https://dl.acm.org/doi/10.1145/3512942
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents