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Optimal strategies of IT consulting firms: the impact of license fee and open source

Published: 19 August 2008 Publication History

Abstract

In this paper, we develop an economic model to study the impact of commercial software and open source codes on the solutions offered by IT consulting firms. Robust support and trust are the most important assets of the IT solution built on commercial software, whereas cost savings is the major reason for adopting the IT solution developed by open source codes. The study aims to characterize the difference between the IT solutions by the demand for the number of licenses and the distribution of IT knowledge level. We find that the distribution of IT knowledge level on the pricing strategy of the IT consulting firm offering the solution built on open source codes is not monotonic. Moreover, from the viewpoint of efficiency and profit maximization, we find that IT consulting firm should help enterprise customers enhance their IT knowledge as it can offer the solutions built on different software packages.

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      cover image ACM Other conferences
      ICEC '08: Proceedings of the 10th international conference on Electronic commerce
      August 2008
      355 pages
      ISBN:9781605580753
      DOI:10.1145/1409540
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 19 August 2008

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      Author Tags

      1. IT consulting firms
      2. competition
      3. license fees
      4. open source code
      5. pricing strategy

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      ICEC08
      ICEC08: 10th International Conference on E-Commerce
      August 19 - 22, 2008
      Innsbruck, Austria

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