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Strategic alignment of software process improvement programs using QFD

Published: 13 May 2008 Publication History

Abstract

Software process improvement programs increase the competitiveness of software development organizations. But a critical success factor in this context is the proper alignment between the strategy of such programs and the organization's business strategy. In this paper, we discuss how Quality Function Deployment can be used as a technique to align strategic goals and software process within an organization, presenting results of its application in a small company in Brazil.

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cover image ACM Conferences
BiPi '08: Proceedings of the 1st international workshop on Business impact of process improvements
May 2008
45 pages
ISBN:9781605580326
DOI:10.1145/1370837
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 13 May 2008

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Author Tags

  1. cmmi
  2. software process improvement
  3. strategic alignment
  4. strategic planning

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  • (2018)Business-oriented software process improvement based on CMMI using QFDInformation and Software Technology10.1016/j.infsof.2009.08.00352:1(79-91)Online publication date: 29-Dec-2018
  • (2013)Goal-driven Approach for Business/IT Alignment EvaluationProcedia Technology10.1016/j.protcy.2013.12.0439(388-398)Online publication date: 2013
  • (2012)Strategic E-Business/ IT Alignment for SME CompetitivenessComputer Engineering10.4018/978-1-61350-456-7.ch604(1427-1445)Online publication date: 2012
  • (2012)Software process improvement as an organizational self-production process2012 XXXVIII Conferencia Latinoamericana En Informatica (CLEI)10.1109/CLEI.2012.6427183(1-10)Online publication date: Oct-2012
  • (2012)A Literature Review of Business/IT Alignment StrategiesProcedia Technology10.1016/j.protcy.2012.09.0515(462-474)Online publication date: 2012
  • (2011)Strategic E-Business/ IT Alignment for SME CompetitivenessComputer Engineering10.4018/978-1-61350-456-7.ch6.4(1427-1445)Online publication date: 31-Dec-2011
  • (2011)Strategic E-Business/ IT Alignment for SME CompetitivenessE-Business Managerial Aspects, Solutions and Case Studies10.4018/978-1-60960-463-9.ch002(23-41)Online publication date: 2011
  • (2010)Determining Organization-Specific Process SuitabilityNew Modeling Concepts for Today’s Software Processes10.1007/978-3-642-14347-2_4(26-38)Online publication date: 2010
  • (2010)Defining and monitoring strategically aligned software improvement goalsProceedings of the 11th international conference on Product-Focused Software Process Improvement10.1007/978-3-642-13792-1_29(380-394)Online publication date: 21-Jun-2010

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