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"Requirements engineering for multi-channel services: the SEB method and ..."
Lia Patrício, João Falcão e Cunha, Raymond P. Fisk (2009)
- Lia Patrício, João Falcão e Cunha, Raymond P. Fisk:
Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank. Requir. Eng. 14(3): 209-227 (2009)
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