Chumba Casino Review 2024

Chumba Casino review & ratings

Below are my rating scores for Chumba Casino based on different categories.

You can follow the link to learn about how we review sweepstakes casinos here.

Pros & cons of Chumba Casino

Pros:

• Chumba Casino offers daily bonuses, including Gold Coins and Sweeps Coins

• You can win real cash prizes without depositing any money

• Chumba is available in 46 states. It’s not available in Washington, Michigan, Idaho, and Montana

• The casino partners with top providers like Relax Gaming and NetEnt

Cons:

• Chumba Casino has fewer than 150 games, less than most competitors

• Customer support is slow. Players report waiting over three hours for responses from their support team​

• Chumba Casino doesn’t have a mobile app

• There are only five table games

Chumba Casino overview

What is Chumba Casino & how does it work?

Chumba Casino uses a sweepstakes model, which differs from traditional online casinos. Instead of betting real money, you buy Gold Coins.

These coins are for playing games but have no real-world value. When you buy Gold Coins, Chumba gives you Sweeps Coins as a bonus.

These Sweeps Coins are used to enter sweepstakes contests. If you win, Sweeps Coins can be redeemed for real cash prizes.

This setup lets you enjoy games and win money without risking your cash.

Where is Chumba Casino legal?

Chumba Casino is legal in 46 U.S. states.

Michigan, Montana, Washington, and Idaho are the exceptions.

Bonus offers: 4/5

Pros:

• Free Sweeps Coins when buying Gold Coins

• Daily login rewards

• Various ongoing promotions

Cons:

• The Welcome bonus isn’t very competitive

• No referral program

• No VIP scheme

Welcome offer

I signed up at Chumba Casino and received 2,000,000 Gold Coins plus 2 Sweeps Coins right after verifying my phone.

Chumba Casino's no deposit bonus starts your experience without requiring any deposit. You can use Gold Coins for fun, while Sweeps Coins are redeemed for real cash.

First purchase bonus

When I bought my first $10 Gold Coins package, I received 30 Sweeps Coins as a bonus. This offer makes it easy for new players to get started with low spending.

Sweeps Coins collected through this can be redeemed later for real prizes.

Other promotions

Daily login bonus

Chumba Casino gives up to 9.25 Sweeps Coins for logging in daily over seven days. You receive 0.25 SC on the first day and 5 SC on the seventh day.

This promotion is great for players who prefer not to spend money but still want a chance at winning.

Weekly social competitions

Chumba Casino hosts weekly social competitions. Chumba Casino Challenges happen every Tuesday and Thursday. In these competitions, players compete for SC40. There are 150 winners each week.

This makes it a fun and engaging way to earn extra Sweeps Coins. Visit their Facebook page for details on current competitions.

Monthly social competitions

Chumba Casino organizes monthly competitions known as Celebration Challenges. These competitions are tied to holidays like Father’s Day or July 4th.

Players can win Sweeps Coins or exclusive items. The prizes depend on the specific challenge. Stay updated by following Chumba Casino's social media pages.

Streamer spotlight

Chumba Casino collaborates with influencers such as Brian Christopher and Lady Luck HQ. You can catch exclusive promotions and new game features during their streams.

Mail-in bonus

Chumba Casino offers a unique Mail-in Bonus. Players can send a handwritten letter to receive 5 free Sweeps Coins.

Take advantage of this bonus, but don’t send several letters. Sending too many can be flagged as spam.

Games: 3.4/5

Pros:

• Various game types, including slots, table games, Slingo, bingo, and scratch cards

• Lots of jackpot slots

• Titles from top providers like NetEnt and Relax Gaming

Cons:

• Slots aside, other game types are limited to below 10 titles

Exploring the games at Chumba Casino

Chumba Casino offers around 150 games. The list includes slots, table games, instant wins, bingo, Slingo, and scratch cards.

Their exclusive games are developed by VGW Holdings.

You will also find popular titles from providers like NetEnt, Playtech, Relax Gaming, and Pragmatic Play.

Slots: High quality, limited selection

Chumba Casino features around 100 slots. You’ll find jackpot slots, classic slots, and modern video slots.

The games are powered by developers like ReelPlay and Pragmatic Play. Chumba also has 20 exclusive slots developed by VGW Holdings.

Popular slot titles include:

• Stampede Fury: This VGW original has an RTP of 96.1%. It offers up to 200 free spins and big wins.

• Hypernova: Made by ReelPlay, it offers a 96.5% RTP, scatter symbols, free spins, and payouts up to 2,000x.

• The Big GoREELS: This slot offers bonus rounds, stacked wilds, and free spins, making it a fan favorite.

Chumba also provides over 200 free social slot games. These games are available for fun without any real money involved.

Table games

Chumba Casino offers five table games, including blackjack and roulette.

• Blackjack: With an RTP of 99.5%, blackjack provides strategic gameplay for experienced players.

• American Roulette: A straightforward roulette experience, with the wheel and table setup. It’s like roulette in standard American casinos.

There are no options for baccarat or extra roulette variations.

Bingo and Slingo

Chumba provides 10 bingo and Slingo games. These games mix bingo and slot-style gameplay.

• Bingo Blast: This fast-paced bingo game delivers quick, exciting rounds.

• Slingo Starburst: A hybrid of bingo and slots. It features 20 paylines and frequent bonuses.

Instant-win games

Chumba offers six instant-win games. These are ideal for players seeking quick payouts.

• Diamond Panther Instant: Provides instant wins with payouts up to 500x your stake.

• Hypernova Instant: A fast version of the classic Hypernova slot, offering a 96.5% RTP.

Scratch cards

Chumba features five scratch card games. These games offer simple gameplay and fast results.

• Lucky Card: This game is perfect for players seeking frequent, smaller wins.

• Gold Rush Scratch: A gold rush-themed scratch card with prizes of up to 50 Sweeps Coins.

Game software and developers

Chumba Casino partners with well-known developers for its games.

These include:

• NetEnt

• Playtech

• Relax Gaming

• Pragmatic Play

• ReelPlay

• VGW Holdings

Each game is RNG-tested, ensuring fairness and transparent gameplay for all users.

User experience: 3.6/5

Pros:

• Smooth interface across desktop and mobile browsers

• Easy navigation with clear game and promotion categories

Cons:

• The dedicated app is limited

• Some lag when loading games on mobile devices

The Chumba Casino website offers a seamless experience on desktop and mobile platforms.

The design adjusts well to smaller screens, making navigation simple. Finding games or promotions is straightforward.

During my time playing, the interface proved intuitive. Clear categories for games, promotions, and the help center made exploring easy.

Yet, this experience lacks the speed of a mobile app, especially when loading larger games.

The site works well on mobile, but there’s occasional lag on larger games. This is more noticeable on slower connections. Once loaded, the games run without interruption.

While there's no mobile app for sweepstakes, I found the mobile version easy to use.

There is however an app for a 'lite' version of Chumba Casino called the Chumba Lite app.

It provides a simplified gaming experience with three slot games and non-redeemable Gold Chips, focusing on casual play with daily bonuses and achievements.

Although it lacks sweepstakes play and a wide game selection, it suits players who enjoy light hearted, no-pressure slot gaming.

Here’s a breakdown of key user experience features:

Chumba Casino provides a solid experience, despite lacking an app.

If you don't mind browser play on mobile, it works well.

Rewards, prizes & loyalty program: 3/5

Pros:

• Weekly challenges

• Monthly competitions

Cons:

• There is no loyalty program

• Rewards are connected to social media

Chumba Casino does not have a standard loyalty program. This is a drawback for regular players who enjoy ongoing benefits.

Instead, Chumba offers various social competitions for rewards.

Weekly challenges allow players to win SC40 by participating in social media contests. Monthly competitions provide bigger SC prizes, sometimes including merchandise.

While these rewards are fun, they depend on social media participation.

Payments: 3.5/5

Pros:

• Various payment methods like Visa, Mastercard, and Skrill

• Once verified, withdrawals are fast

Cons:

• The first withdrawal can take over 5 days

• High minimum redemption of 100 SC for cash withdrawals

I found that payments at Chumba Casino are pretty straightforward. You can make deposits starting from $5, and the maximum is $2,000 per transaction.

If you want to start small, you can buy Gold Coins for as little as $0.50. That gives you 200,000 Gold Coins, a great deal for casual play.

When withdrawing winnings, there is a minimum of 100 SC for cash redemptions. If you’re opting for gift cards, the minimum is 10 SC.

The first withdrawal might take a bit longer—up to 5 days. After verifying, I noticed that withdrawals didn’t take longer than 48 hours.

Payment methods

Purchasing gold coins

Chumba Casino offers Gold Coin packages that start at $0.50. For this, you get 200,000 Gold Coins.

The bigger packages give you more Gold Coins, and some even come with Sweeps Coins as bonuses.

Redeeming sweeps coins

Redeeming Sweeps Coins for cash or gift cards is simple once you verify your account.

For gift cards, you can redeem as little as 10 SC. For other methods, the minimum is 100 SC.

Steps for Redeeming Sweeps Coins

1. Log in to your Chumba account

2. Select "Redeem" from the menu

3. Submit your ID and proof of address for verification

4. Choose between cash or gift card redemption

5. Enter an amount and confirm the transaction

Safety & security: 4/5

Pros:

• Licensed by the Malta Gaming Authority (MGA)

• Uses SSL encryption for secure data protection

• RNG-tested games from trusted providers

Cons:

• Reports of account bans without clear reasons

• Involvement in a class-action lawsuit for misleading practices

Chumba Casino holds a license from the Malta Gaming Authority (MGA). This shows they follow strict regulations for safety.

The site uses SSL encryption to protect your data during all transactions. In my experience, this ensures that your information is secure.

Chumba Casino's games are tested with a Random Number Generator (RNG). This guarantees every game outcome is fair and random. Players must verify their identity before making any withdrawals.

They were involved in a class-action lawsuit that led to an $11.75 million settlement. The lawsuit claimed Chumba misled players about purchasing Gold Coins.

Despite these issues, Chumba Casino has been operating since 2017. It remains a trusted name among sweepstakes casinos.

Relevant security details

Customer support: 2.5/5

Pros:

• Email support is available for inquiries

• Comprehensive FAQ section for common issues

Cons:

• No live chat or phone support

• Slow response times, sometimes taking weeks

Chumba Casino’s customer support is disappointing. Especially, when compared to other online casinos. The only way to contact them is via email or their ticketing system.

Unfortunately, the response times are slow. In my case, it took over a week to get a reply from the verification team, which wasn't an ideal experience.

Other users have reported waiting even longer, with some responses taking several weeks. There’s no live chat or phone support, making it difficult to get immediate help.

The FAQ section does cover a range of topics, but it’s not enough to compensate for the lack of real-time support.

Customer support table

How does Chumba Casino compare to others?

Chumba Casino stands out in certain areas but falls behind in others. It doesn't have massive game libraries or live dealer options like Pulsz or Stake.us.

Yet, Chumba offers a solid selection of slots, table games, and other game types.

Operating since 2017, Chumba has built trust with players over time. Still, newer sweepstakes casinos offer more variety and features.

Competitors like WOW Vegas and Pulsz provide larger game libraries. They also have faster customer support.

WOW Vegas responds to queries within 24 hours, while Chumba can take several days. For a larger library and quick responses, look beyond Chumba Casino.

Competitors comparison

Chumba’s game library can't compare to casinos like Pulsz and WOW Vegas. Chumba also lacks a mobile app.

Both Pulsz and WOW Vegas are good choices for those who want game variety. WOW Vegas also has faster customer support than Chumba.

We also have a complete guide to casino sites like Chumba Casino.

Sister sites

Chumba Casino is part of the VGW Group, which owns Global Poker and LuckyLand Slots as well. All these sites use the same sweepstakes model. Yet, they offer fewer games compared to some bigger competitors.

Global Poker focuses on poker, offering Texas Hold'em, Omaha, a few slots, and blackjack. With a 40 Sweeps Coin bonus when you buy $20 in Gold Coins, it's great for poker fans. Sadly, there is no mobile app.

LuckyLand Slots keeps things simple with just over 100 slot games. Most are arcade-themed games, with only one blackjack option.

Players get a welcome bonus of 10,000 Gold Coins and 10 Sweeps Coins. Unlike Chumba, LuckyLand offers an Android app. It’s best suited for those who prefer a lighter, arcade-style gaming experience.

Chumba Casino reviews

This is what people on Trustpilot had to say about Chumba Casino:

KathyL (5/5 stars): “I’ve been playing on this platform for a while now, I’ve won and lost but have had no problems getting paid out in either cash or gift cards. Cash takes a little longer but gift cards are quick. Heck, I paid for most of our Christmas shopping off the gift cards I received. Customer support has always been amazing for me.” Date of experience: August 24, 2024

Crystal Dawn (4/5 stars): “Chumba was one of the first online casinos I won and cashed out on... It did take a little long for me to get verified on and I was really upset and aggravated... However, I do have to say that the amazing customer support straight up rocks and is very helpful and explanatory. They eased my mind by explaining in detail why it was taking so long to get verified. It finally happened, and I was able to redeem. Thanks, Chumba team for being so awesome and for all your reliable help.” Date of experience: August 22, 2024

Theresa (5/5 stars): “I have never played games online before and I must say it’s easier than I expected. Chumba was easy and fast to be verified. I am having so much fun. The games are colorful and have fun themes. It’s fun to play with the Gold Coins that I have collected easily.” Date of experience: August 22, 2024

Lucinda Miller aka Cindy Lu (5/5 stars): “I trust Chumba, they are legit and I would rather visit Chumba online than go to an offline casino. I have been a member for 2 years or so and have won enough money to keep it real. I only spend what I can afford to lose. However, I will say I love winning and that is why I play on Chumba. Needless to say, I do love Chumba. And by the way, that TV commercial where that lady pronounces it CHOOMBA just cracks me up.” Date of experience: August 23, 2024

How to play responsibly at sweepstakes casinos

To gamble responsibly at social casinos, it's important to set limits on your time and spending.

Decide in advance how much time and money you are willing to spend on playing and stick to those limits, ensuring you don’t chase losses or spend more than you can afford.

Use the available tools on the platform, like deposit limits or self-exclusion options, to help manage your play.

Always view sweepstakes casinos as a form of entertainment rather than a way to make money.

If you ever feel your gambling is becoming a problem, seek help from resources like the National Council on Problem Gambling.

Responsible gambling organizations and charities in the US

FAQs

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This process maintains the integrity, relevance, and value of our content for our readers.

References

• Legislation on Prize Award Schemes

• S.335 - Deceptive Mail Prevention and Enforcement Act for Sweepstakes

• A Consumer's Guide to Sweepstakes and Lotteries

• Legalized Gambling