Global technical support means we’re here – and there – when you need us.
Whether you need resources or repairs, our Global Technical Support team is ready to provide remote and on-site help.
Looking For Software Downloads & Activation?
Software Downloads
Browse and download software packages.
Software Activation
Validate your license to activate the software.
Manuals & Help Files
Access manuals and help files for our products.
Remote & Field Service
Our support team is standing by to provide the help you need, when you need it. Connect with us over the phone, desktop-to-desktop or in person.
Request SupportPrefer In-Person Training Sessions?
We want you to get the most out of our motion controllers – and we value your time. That’s why our training sessions are tailored to your needs. From basic to advanced and in-person to remote, we’ll craft a controller training session that fits your team.
Repair & Return
We offer complete repair services for all of our products and respond to repair and return requests within 24 hours.
Submit Return/repair requestAerotech products are warranted to be free from harmful defects caused by faulty materials or workmanship for a minimum of one year from date of shipment. Please review warranty details before submitting a repair or return claim.
