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Evolution of retail formats: Past, present, and future. (2021). Jindal, Rupinder P ; Gauri, Dinesh K ; Howerton, Eric ; Carr, Stephen ; Fogarty, John ; Navallo, Jonathan R ; Pandey, Aashish ; Bhatnagar, Amit ; Fox, Edward ; Ratchford, Brian.
In: Journal of Retailing.
RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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  1. Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers. (2024). Mantin, Benny ; Li, Guang ; Dresner, Martin ; Pan, Xiaodan.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000596.

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  2. Shopping mall detachment: Why do some consumers avoid malls?. (2024). Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000365.

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  3. O2O switching determinants and successful drivers in omnichannel retailing services. (2023). Wu, Pei-Ju.
    In: Service Business.
    RePEc:spr:svcbiz:v:17:y:2023:i:3:d:10.1007_s11628-023-00540-0.

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  4. The Economy of Retail Chains in the FMCG Sector: The Case of Czechia. (2023). Lososov, Jana ; Zdenak, Radek ; Froulk, Radek.
    In: Review of Applied Socio-Economic Research.
    RePEc:rse:wpaper:v:25:y:2023:i:1:p:20-33.

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  5. Retail technologies that enhance the customer experience: a practitioner-centred approach. (2023). Gomez-Suarez, Monica ; Diaz-Martin, Ana M ; Quinones, Myriam.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02023-z.

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  6. Proximity-store introductions: A new route to big-box retailer success?. (2023). Gielens, Katrijn ; Gijsbrechts, Els ; Dekimpe, Marnik G.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:4:p:621-633.

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  7. The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction. (2023). Lim, Mikyoung ; Kim, Yeseul ; Szocs, Courtney ; Biswas, Dipayan ; Mera, Christian Arroyo.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:4:p:605-620.

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  8. Retailing Groundedness: How to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness. (2023). Schreier, Martin ; Fuchs, Christoph ; Bruckberger, Gianna.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:4:p:594-604.

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  9. Innovations in retail delivery: Current trends and future directions. (2023). Jindal, Rupinder P ; Gauri, Dinesh K ; Ratchford, Brian ; Namin, Aidin.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:4:p:547-562.

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  10. The Future of Physical Stores: Creating Reasons for Customers to Visit. (2023). Lehmkuhle, Felix ; Altenburg, Lina ; Breugelmans, Els ; Roggeveen, Anne L ; Lamey, Lien ; Krafft, Manfred.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:4:p:532-546.

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  11. Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Grewal, Dhruv ; Nordfalt, Jens ; Ahlbom, Carl-Philip ; Guha, Abhijit.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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  12. Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance. (2023). Li, Chengguang ; Theoharakis, Vasilis ; Batsakis, Georgios ; Konara, Palitha.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:99:y:2023:i:3:p:400-419.

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  13. Optimal retail sales strategies for old and new products in monopoly and horizontal competition scenarios. (2023). Ruan, Junhu ; Sun, Zilai ; Ma, Ruize ; Liu, Xinxin ; Ye, Chao ; Wang, Zhanpeng.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003113.

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  14. Impact of streamers’ characteristics on sales performance of search and experience products: Evidence from Douyin. (2023). Li, Sirui ; Dong, Jichang ; Liu, Ying ; Yang, Xiao.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:70:y:2023:i:c:s096969892200248x.

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  15. Positive or negative spillover? The influence of online channel satisfaction on offline channel adoption. (2023). Zhao, Jing ; Shou, Jiayi ; Xia, Qinying ; Teng, Hongxin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007974.

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  16. .

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  17. The impact of digital technology on changing consumer behaviours with special reference to the home furnishing sector in Singapore. (2022). Changzhuang, Zhou ; Nawaz, Nishad ; Rangaswamy, Easwaramoorthy.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:9:y:2022:i:1:d:10.1057_s41599-022-01102-x.

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  18. Omnichannel retail operations with mixed fulfillment strategies. (2022). Zhong, Ning ; Li, Xiangyong ; Yang, LU.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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  19. Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact. (2022). Grewal, Dhruv ; Wetzels, Martin ; Gudergan, Siegfried P ; Carlson, Jamie ; Rahman, Syed Mahmudur.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:98:y:2022:i:4:p:611-632.

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  20. Retail store formats, competition and shopper behavior: A Systematic review. (2022). Chintagunta, Pradeep ; Dhar, Sanjay ; Bonfrer, Andre.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:98:y:2022:i:1:p:71-91.

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  21. The impact of COVID-19 on the evolution of online retail: The pandemic as a window of opportunity. (2022). Harris, Lloyd C ; Csala, Dnes ; Rcz, Bla-Gergely ; Nagy, Blint Zsolt ; Cski, Ott ; Blint, Csaba ; Szsz, Levente.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001825.

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  22. Alleviating demand uncertainty for seasonal goods: An analysis of attribute-based markdown policy for fashion retailers. (2022). Ratchford, Brian T ; Soysal, Gonca P ; Namin, Aidin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:145:y:2022:i:c:p:671-681.

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  23. Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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  24. Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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  25. Navigating the Retailing Frontier through Academic and Practitioner Collaboration. (2021). Grewal, Dhruv ; Gauri, Dinesh K.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:1:p:2-5.

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  26. Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Bodapati, Anand V ; Villanova, Daniel ; Hatfield, Cheryl ; Brandon, Renee ; Ho, Henry ; Suri, Rajneesh ; Kushwaha, Tarun ; Goodstein, Ronald C ; Tsiros, Michael ; Puccinelli, Nancy M.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132.

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  27. .

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Cocites

Documents in RePEc which have cited the same bibliography

  1. Influence of pull marketing actions on marketing action effectiveness of multichannel firms: A meta-analysis. (2023). Chakravarty, Anindita ; Kim, Seoyoung ; Zhang, Peng Vincent.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:51:y:2023:i:2:d:10.1007_s11747-022-00877-4.

    Full description at Econpapers || Download paper

  2. Factors influencing buying behavior of Lebanese consumers towards fashion brands during economic crisis: A qualitative study. (2023). Elhajjar, Samer.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003174.

    Full description at Econpapers || Download paper

  3. A citation and co-citation bibliometric analysis of omnichannel marketing research. (2022). Oliveira, Jose ; Calada, Eva ; Sousa, Ana ; Lopes, Joo M.
    In: Management Review Quarterly.
    RePEc:spr:manrev:v:72:y:2022:i:4:d:10.1007_s11301-021-00219-8.

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  4. Benefit from a high store visiting cost in an omnichannel with BOPS. (2022). Feng, Yue ; Zhang, Jianxiong ; Zhu, Guowei.
    In: Transportation Research Part E: Logistics and Transportation Review.
    RePEc:eee:transe:v:166:y:2022:i:c:s1366554522002812.

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  5. Pricing, financing and channel structure for capital-constrained dual-channel supply chains with product heterogeneity. (2022). Cao, Bin ; Zhou, Yong-Wu ; Zhang, Xiong ; Sun, Cuiying.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:253:y:2022:i:c:s0925527322001761.

    Full description at Econpapers || Download paper

  6. An empirical investigation of forward-looking retailer performance using parking lot traffic data derived from satellite imagery. (2022). Fay, Scott ; Feng, Cong.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:98:y:2022:i:4:p:633-646.

    Full description at Econpapers || Download paper

  7. Online and offline retailing: What we know and directions for future research. (2022). Gauri, Dinesh K ; Zentner, Alejandro ; Soysal, Gonca ; Ratchford, Brian.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:98:y:2022:i:1:p:152-177.

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  8. How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior. (2022). Kuo, Chia-Yu ; Hsieh, Yi-Ching ; Chiu, Hung-Chang ; Yin, Chin-Ching.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001631.

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  9. Identifying multi-channel value co-creator groups in the banking industry. (2022). Akbarabadi, Mina ; Shajari, Sepideh ; Hosseini, Monireh.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698920313205.

    Full description at Econpapers || Download paper

  10. Moving from multi-channel to Omni-channel retailing: Special issue introduction. (2022). Weaven, Scott ; Phau, Ian ; Thaichon, Park.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698920313199.

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  11. Seamless experience in the context of omnichannel shopping： scale development and empirical validation. (2022). Li, Jingwen ; Chang, Ya Ping.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003660.

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  12. The impact of supermarket credibility on purchase intention of novel food. (2022). Mattila, Anna S ; Sharma, Amit ; Jung, Inhaeng Noah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003209.

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  13. Transforming the automotive retail: Drivers for customers omnichannel BOPS (Buy Online & Pick up in Store) behavior. (2022). Park, Cheongyeul ; Connerton, Timothy Paul ; Kim, Sehoon.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:139:y:2022:i:c:p:411-425.

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  14. The effect of optimizing warehouse locations on omnichannel designs. (2022). Campbell, James F ; Bilir, Canser ; Millstein, Mitchell A.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:301:y:2022:i:2:p:576-590.

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  15. Consignment supply chain cooperation for complementary products under online to offline business mode. (2021). Su, Shong-Iee Ivan ; Chen, Zhisong.
    In: Flexible Services and Manufacturing Journal.
    RePEc:spr:flsman:v:33:y:2021:i:1:d:10.1007_s10696-020-09376-6.

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  16. Investigating the Relative Performance of Bricks-and-Mortar, Clicks-and-Mortar, and Pure-Click Firms in Taiwan. (2021). Wang, Yi-Shun ; Ne, Ire ; Li, Bo-Ruei.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:6:p:3516-:d:521854.

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  17. Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail. (2021). de Oliveira, Leise Kelli ; Barbosa, Marcelo Werneck ; de Sousa, Paulo Renato ; Matoso, Daniel ; Moura, Myrian Teixeira ; Rodrigues, Ricardo Ruiz ; Vilela, Paulo Tarso.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:2:p:666-:d:478945.

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  18. Omni-Channel Intensity and Shopping Value as Key Drivers of Customer Satisfaction and Loyalty. (2021). Calderon, Haydee ; Fayos, Teresa ; Cotarelo, Mitxel ; Molla, Alejandro.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:11:p:5961-:d:561821.

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  19. Evolution of retail formats: Past, present, and future. (2021). Jindal, Rupinder P ; Gauri, Dinesh K ; Howerton, Eric ; Carr, Stephen ; Fogarty, John ; Navallo, Jonathan R ; Pandey, Aashish ; Bhatnagar, Amit ; Fox, Edward ; Ratchford, Brian.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

    Full description at Econpapers || Download paper

  20. Mobile-assisted showroomers: Understanding their purchase journey and personalities. (2021). Tuzovic, Sven ; Fiestas, Jorge Carlos.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312881.

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  21. Keep your enemy close? Competitive online brands’ expansion with individual and shared showrooms. (2021). Konur, Diner.
    In: Omega.
    RePEc:eee:jomega:v:99:y:2021:i:c:s0305048318314166.

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  22. Reciprocity within major retail purchase channels and their effects on overall, offline and online loyalty. (2021). Swoboda, Bernhard ; Winters, Amelie.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:125:y:2021:i:c:p:279-294.

    Full description at Econpapers || Download paper

  23. Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy?. (2021). Gauri, Dinesh K ; Jindal, Rupinder P ; Ma, YU ; Li, Wanyu.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:270-280.

    Full description at Econpapers || Download paper

  24. Does the CMO’s personality matter for web traffic? Evidence from technology-based new ventures. (2020). Engelen, Andreas ; Rieger, Verena ; Winkler, Hans-Jorg.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:48:y:2020:i:2:d:10.1007_s11747-019-00671-9.

    Full description at Econpapers || Download paper

  25. Performance evaluation of Omni channel distribution network configurations using multi criteria decision making techniques. (2020). Johnson, Robert R ; Tan, Youchao ; Rajmohan, M ; Prabhuram, T.
    In: Annals of Operations Research.
    RePEc:spr:annopr:v:288:y:2020:i:1:d:10.1007_s10479-020-03533-8.

    Full description at Econpapers || Download paper

  26. Why do consumers think it is fair to pay more when buying from producers versus retailers?. (2020). Meloy, Margaret G ; Bolton, Lisa E ; Gonzales, Gabriel E.
    In: Marketing Letters.
    RePEc:kap:mktlet:v:31:y:2020:i:1:d:10.1007_s11002-019-09507-6.

    Full description at Econpapers || Download paper

  27. Smart Retailing in COVID-19 World: Insights from Egypt. (2020). Adel, Riham ; Kotb, Ismail.
    In: European Journal of Marketing and Economics.
    RePEc:eur:ejmejr:98.

    Full description at Econpapers || Download paper

  28. Omni-channel management in the new retailing era: A systematic review and future research agenda. (2020). , Chris ; Cai, Ya-Jun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320301195.

    Full description at Econpapers || Download paper

  29. Store Closings and Retailer Profitability: A Contingency Perspective. (2020). Fay, Scott ; Feng, Cong.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:3:p:411-433.

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  30. Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices. (2020). Price, Linda L ; Epp, Amber M ; Thomas, Tandy Chalmers.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:1:p:9-24.

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  31. Mobile payment and online to offline retail business models. (2020). Yang, Ling-Ling ; Liao, Shu-Hsien.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920307220.

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  32. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Rotzmeier-Keuper, Julia ; Mousavi, Sahar ; Fleischer, Hannes ; Chowdhury, Ilma Nur ; Hogreve, Jens ; Wunderlich, Nancy V.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:116:y:2020:i:c:p:377-386.

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  33. The amplifying effect of branded queries on advertising in multi-channel retailing. (2020). Monfort, Abel ; Mendez-Suarez, Mariano.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:112:y:2020:i:c:p:254-260.

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  34. The role of the store in managing postpurchase complaints for omnichannel shoppers. (2020). Molla-Descals, Alejandro ; Frasquet, Marta ; Miquel-Romero, Maria-Jose.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:109:y:2020:i:c:p:288-296.

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  35. Omni-channel retailing: Do offline retailers benefit from online reviews?. (2019). Cheng, T. C. E., ; Tayi, Giri Kumar ; Li, Gang.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:218:y:2019:i:c:p:43-61.

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  36. Investigating the influential factors of return channel loyalty in omni-channel retailing. (2019). Jackson, Jonathan E ; Xu, Xun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:216:y:2019:i:c:p:118-132.

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  37. Multi-period price optimization problem for omnichannel retailers accounting for customer heterogeneity. (2019). Ting, Q U ; Gupta, Vishal Kumar ; Tiwari, Manoj Kumar.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:212:y:2019:i:c:p:155-167.

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  38. Examining customer channel selection intention in the omni-channel retail environment. (2019). Jackson, Jonathan E ; Xu, Xun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:208:y:2019:i:c:p:434-445.

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  39. Multi-sided marketplaces and the transformation of retail: A service systems perspective. (2019). Mitronen, Lasse ; Hnninen, Mikko ; Kwan, Stephen K.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:49:y:2019:i:c:p:380-388.

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  40. Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels. (2019). Baier, Daniel ; Rese, Alexandra ; Schreiner, Timo.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:87-99.

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  41. A quantitative performance management framework for assessing omnichannel retail supply chains. (2019). Christopher, Martin ; Yumurtaca, Iak Zge ; Adivar, Burcu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:257-269.

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  42. Understanding complaint channel usage in multichannel retailing. (2019). Ziliani, Cristina ; Ieva, Marco ; Frasquet, Marta.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:47:y:2019:i:c:p:94-103.

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  43. An Optimal Strategic Business Model for Small Businesses Using Online Platforms. (2018). Ho, Min ; Lee, Daeho ; Kim, Hana.
    In: Sustainability.
    RePEc:gam:jsusta:v:10:y:2018:i:3:p:579-:d:133311.

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  44. Customer-driven investment decisions in existing multiple sales channels: A downstream supply chain analysis. (2018). Salmani, Yasamin ; Banerjee, Avijit ; Partovi, Fariborz Y.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:204:y:2018:i:c:p:44-58.

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  45. Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion. (2018). Popkowski Leszczyc, Peter ; Zhuang, Hejun ; Lin, Yuanfang ; PEter, .
    In: Journal of Retailing.
    RePEc:eee:jouret:v:94:y:2018:i:2:p:136-153.

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  46. Buy online and pick up in-store: Design of the service area. (2018). Jin, Ming ; Cheng, T. C. E., ; Li, Gang.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:268:y:2018:i:2:p:613-623.

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  47. Enhancing Customer Engagement Through Consciousness. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Sisodia, Rajendra ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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  48. The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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  49. Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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  50. What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144.

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