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Slate Customer Service
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Knowledge base
General
Billing Questions
6
How do I cancel my Slate Plus membership?
How much does Slate Plus cost?
How do I stop my membership from auto-renewing?
How do I edit my credit card & payment information?
I got an email saying you were unable to process my payment.
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Getting Started
8
What is Slate Plus?
Where can I find my Slate Plus benefits?
How do I sign in to Slate Plus?
How do I give Slate Plus as a gift?
I can’t remember my password OR my password isn’t working.
View all 8
Account Questions
4
I’m having problems signing in.
Where do I go to manage my Slate Plus account?
I’m signed in, but I’m not being recognized as a member.
How do I manage my newsletters?
Audiobooks from Slate
2
How do I purchase an audiobook from Slate?
How do I listen to my audiobook?
Podcast benefits
13
How do I access the ad-free podcasts and bonus podcast content?
Apple Podcasts and iTunes
Spotify
Overcast
YouTube Music / Google Podcasts
View all 13
Using Slate Plus in Slate's app
6
I’m having trouble accessing Slate Plus content in the app.
Listening to members-only podcasts in the Slate app (iOS, Android)
Accessing Slate Plus content outside the iOS app
Billing if you purchased Slate Plus through the iOS app or Apple Podcasts
What about the Android app?
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More Help
2
My question isn't answered here.
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