WO2020211455A1

WO2020211455A1 - Data processing system and method

Info

Publication number: WO2020211455A1
Application number: PCT/CN2019/129462
Authority: WO
Inventors: 司尚春; 王一方; 刘章勋
Original assignee: 北京嘀嘀无限科技发展有限公司
Priority date: 2019-04-15
Filing date: 2019-12-27
Publication date: 2020-10-22
Also published as: CN111832764A

Abstract

A data processing system and method. The data processing system comprises: at least one storage medium for storing a set of instructions; and at least one processor configured to be in communication with the at least one storage medium. When the instructions are executed, the at least one processor is used for: obtaining a target order (410), wherein the target order is a cancelled order; determining behavior recording information of the target order, and vehicle information of a target vehicle corresponding to the target order (420); and determining, according to the behavior recording information, whether the target vehicle has an undue behavior or not after receiving the target order (430).

Description

Data processing system and method

cross reference

This application claims the priority of the Chinese application numbered 201910300800.8 filed on April 15, 2019, the content of which is included here by reference.

Technical field

This application relates to the field of computer technology, in particular to a data processing system and method.

Background technique

With the improvement of people's living standards and the continuous development of science and technology, online to offline services are used by more and more users, such as online car-hailing platforms. For online-to-offline service providers, such as online car-hailing drivers of online car-hailing platforms, there may be many improper behaviors. Such improper behavior can include, for example, malicious parking (after receiving an order, the driver of an online ride-hailing car parks near the place where the order is received, and refuses to actively contact the passenger or refuse to establish effective contact with the passenger, so as to force the passenger The purpose of canceling the order) behavior.

The malicious residency behavior can mainly be identified through manual processing, but the manual identification method may cause a large manual workload, low identification efficiency, and poor accuracy. If the online car-hailing platform cannot identify such improper behaviors in a timely manner, it may result in the ineffective scheduling of vehicle resources on the online car-hailing platform. Therefore, it is necessary to provide a data processing system and method so as to easily and quickly identify whether there is improper behavior. This method is especially suitable for processing large amounts of data.

Summary of the invention

According to one aspect of the present application, a data processing system is provided. The system includes at least one storage medium storing a set of instructions; and at least one processor configured to communicate with the at least one storage medium. When executing the set of instructions, the at least one processor may be used to obtain a target order, where the target order is an order that has been cancelled. The at least one processor may be used to determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. The at least one processor may be further configured to determine whether the target vehicle has any improper behavior after receiving the target order according to the behavior record information.

In some embodiments, the behavior record information includes at least two of communication record information of the service provider of the target order, travel record information of the target vehicle, and operation record information of the target order.

In some embodiments, the at least one processor may be configured to determine whether the service provider of the target order has contacted the service requester of the target order according to the communication record information. The at least one processor may be configured to determine the distance information between the target vehicle and the service requester of the target order according to the travel record information, and the target vehicle after receiving the target order The travel distance information corresponds to a first threshold, and the travel distance information corresponds to a second threshold. The at least one processor may be further configured to determine the canceler information of the target order and the time interval information between when the target order is placed and when the target order is cancelled according to the operation record information, and the time The interval information corresponds to a first preset duration.

In some embodiments, the at least one processor is configured to respond to that the service provider of the target order has not contacted the service requester of the target order, and the value corresponding to the distance information is greater than the first threshold , And the value corresponding to the driving distance information is less than the second threshold, it is determined that the target vehicle has improper behavior after receiving the target order.

In some embodiments, the at least one processor is configured to respond to that the service provider of the target order has not contacted the service requester of the target order, and the canceler information is the service requester and the service requester. When the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle has improper behavior after receiving the target order.

In some embodiments, the at least one processor is configured to respond to the value corresponding to the distance information being greater than the first threshold, the value corresponding to the driving distance information being less than the second threshold, and the canceling party information It is the service requester, and when the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle has improper behavior after receiving the target order.

In some embodiments, the at least one processor is configured to respond to that the service provider of the target order has not contacted the service requester of the target order, and the value corresponding to the distance information is greater than the first threshold , When the value corresponding to the driving distance information is less than the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the The target vehicle has improper behavior after receiving the target order.

In some embodiments, the at least one processor may be configured to determine, according to the communication record information, whether the service provider of the target order is satisfied: the service provider dialed the The contact number of the service requester; the service provider establishes a call connection with the service requester within a third preset time period; and the service provider sends to the service requester within a fourth preset time period Instant messaging information. In response to the service provider not satisfying all the conditions, the at least one processor may also be used to determine that the service provider has not contacted the service requester.

In some embodiments, the at least one processor may be further configured to prohibit sending orders to be sent to the target vehicle with improper behavior within the current preset time period.

According to another aspect of the present application, a data processing method is provided. The method is implemented on a computing device having at least one processor and at least one computer-readable storage medium. The method may include obtaining a target order, wherein the target order is an order that has been cancelled. The method may include determining the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. The method may further include determining whether the target vehicle has improper behavior after receiving the target order according to the behavior record information.

According to another aspect of the present application, there is provided a non-transitory computer-readable storage medium including at least one set of instructions for processing data. Wherein, when executed by at least one processor of a computer device, at least one set of the instructions may instruct the at least one processor to obtain a target order, where the target order is an order that has been cancelled. At least one set of the instructions may instruct the at least one processor to determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. The at least one set of instructions may also instruct the at least one processor to determine whether the target vehicle has improper behavior after receiving the target order based on the behavior record information.

Figure description

This application will be further described in the form of exemplary embodiments, and these exemplary embodiments will be described in detail with the accompanying drawings. These embodiments are not restrictive. In these embodiments, the same number represents the same structure, in which:

Fig. 1 is a schematic diagram of an application scenario of an exemplary data processing system according to some embodiments of the present application;

Fig. 2 is a schematic diagram of exemplary components of a computing device according to some embodiments of the present application;

Fig. 3 is a schematic diagram of exemplary hardware and/or software components of an exemplary mobile device according to some embodiments of the present application;

Fig. 4 is an exemplary flowchart of a data processing method according to some embodiments of the present application;

Fig. 5 is a block diagram of an exemplary data processing system according to some embodiments of the present application;

Fig. 6 is an exemplary flowchart of a data processing method according to some embodiments of the present application;

Fig. 7 is an exemplary flowchart of a data processing method according to some embodiments of the present application;

Fig. 8 is an exemplary flowchart of a data processing method according to some embodiments of the present application;

Fig. 9 is an exemplary flowchart of a data processing method according to some embodiments of the present application; and

Fig. 10 is an exemplary flowchart for judging whether a service provider has contacted a service requester according to some embodiments of the present application.

detailed description

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the following will briefly introduce the drawings that need to be used in the description of the embodiments. Obviously, the drawings in the following description are only some examples or embodiments of the application. For those of ordinary skill in the art, without creative work, the application can be applied to the application according to these drawings. Other similar scenarios. Unless it is obvious from the language environment or otherwise stated, the same reference numerals in the figures represent the same structure or operation.

It should be understood that the “system”, “device”, “unit” and/or “module” used herein is a method for distinguishing different components, elements, parts, parts or assemblies of different levels. However, if other words can achieve the same purpose, the words can be replaced by other expressions.

As shown in the present application and claims, unless the context clearly indicates exceptions, the words "a", "an", "an" and/or "the" do not specifically refer to the singular, but may also include the plural. Generally speaking, the terms "including" and "including" only suggest that the clearly identified steps and elements are included, and these steps and elements do not constitute an exclusive list, and the method or device may also include other steps or elements.

Although this application makes various references to certain modules, units and/or components in the system according to the embodiments of this application, any number of different modules, units and/or components can be used and run on customers On the end and/or server. The modules, units, and/or components are only illustrative, and different modules, units, and/or components may be used for different aspects of the system and method.

A flowchart is used in this application to illustrate the operations performed by the system according to the embodiments of the application. It should be understood that the preceding or following operations are not necessarily performed exactly in order. Instead, the various steps can be processed in reverse order and/or simultaneously. At the same time, you can also add other operations to these processes, or remove a step or several operations from these processes.

In addition, although the system and method in this application are mainly described in terms of judging whether an order has improper behavior based on the order status, it should be understood that this application is not intended to limit this application. The system or method of this application can be applied to any other type of online-to-offline service transportation system. For example, the system and method of the present application can also be applied to users in different transportation systems, including land, sea, aerospace, etc., or any combination thereof. The means of transportation of the transportation system may include taxis, private cars, downwinds, buses, trains, high-speed rails, subways, ships, airplanes, spacecraft, hot air balloons, unmanned vehicles, etc., or any combination thereof. The transportation system may also include any transportation system for application management and/or distribution, for example, a system for receiving and/or express delivery. The application scenarios of the system or method of this application may include web pages, browser plug-ins, clients, customized systems, internal analysis systems, artificial intelligence robots, etc., or any combination thereof.

The terms "passenger", "order requester", "customer", "demand", "service requester", "consumer", "consumer" and "user demander" described in this application are interchangeable , Refers to the party that needs or subscribes to the service, which can be an individual, entity, or tool. Similarly, the “driver”, “order recipient”, “provider”, “provider”, “service provider”, “service provider”, “service provider”, etc. described in this application are also interchangeable. Refers to individuals, tools, or other entities that provide services or assist in providing services. In addition, the "user", "terminal" and/or "user terminal" described in this application may be a party that needs or subscribes to a service, or a party that provides or assists in providing services.

Fig. 1 is a schematic diagram of an application scenario of an exemplary data processing system according to some embodiments of the present application. The data processing system 100 can identify whether there is improper behavior in the target vehicle in the online to offline service platform. The data processing system 100 can include a server 110, a network 120, a service requester terminal 130, a service provider terminal 140, and a storage device 150.

For online-to-offline service platforms, the service providers in various orders may have inappropriate behaviors. For example, the service providers corresponding to the target vehicle in the online car-hailing platform may have malicious resident behaviors. The data processing system 100 can identify these improper orders without manual or automatic real-time, which is beneficial to reduce a large amount of manual work, and can judge multiple target orders at the same time, that is, Supporting large-scale order judgments can also improve the accuracy and efficiency of identifying inappropriate behaviors in online-to-offline services, and better perform vehicle resource scheduling. The present invention is especially suitable for situations where there are a large number of orders, or there are large-scale order judgments, which are difficult to complete manually or situations where real-time judgment cannot be provided.

The server 110 may process data and/or information from at least one component of the data processing system 100. For example, the service requester terminal 130 or the service provider terminal 140 can send the cancelled order to the server 110. At the same time, the server can also store the cancelled order in a storage device, and the server 110 processes these cancelled target orders in real time. According to the behavior record information of the target order, it is determined whether the target vehicle has improper behavior after receiving the target order. For another example, the server 110 may obtain appropriate permissions to obtain the cancelled target order from the storage device 150, and determine whether the target vehicle has any improper behavior after receiving the target order based on the behavior record information of the target order.

In some embodiments, the server 110 may be a single processing device or a group of processing devices. The processing device group may be a centralized processing device group connected to the network 120 via an access point, or a distributed processing device group respectively connected to the network 120 via at least one access point. In some embodiments, the server 110 may be locally connected to the network 120 or remotely connected to the network 120. For example, the server 110 may access information and/or data stored in the service requester terminal 130, the service provider terminal 140, and/or the storage device 150 via the network 120. For another example, the storage device 150 may be used as a back-end data storage of the server 110. In some embodiments, the server 110 may be implemented on a cloud platform. For example only, the cloud platform may include private cloud, public cloud, hybrid cloud, community cloud, distributed cloud, internal cloud, multi-layer cloud, etc., or any combination thereof.

In some embodiments, the server 110 may include a processing device 112. The processing device 112 may process information and/or data related to at least one function described in this application. In some embodiments, the processing device 112 may perform the main functions of the data processing system 100. In some embodiments, the processing device 112 may process the cancelled target order, and determine whether the target vehicle has improper behavior after receiving the target order based on the behavior record information of the target order. In some embodiments, the processing device 112 may perform other functions related to the methods and systems described in this application. In some embodiments, the processing device 112 may include at least one processing unit (for example, a single-core processing device or a multi-core processing device). For example only, the processing device 112 includes a central processing unit (CPU), an application specific integrated circuit (ASIC), an application specific instruction set processor (ASIP), a graphics processing unit (GPU), a physical processing unit (PPU), and a digital signal processor. (DSP), field programmable gate array (FPGA), programmable logic device (PLD), controller, microcontroller unit, reduced instruction set computer (RISC), microprocessor, etc., or any combination thereof.

The network 120 may facilitate the exchange of information and/or data. In some embodiments, at least one component of the data processing system 100 (for example, the server 110, the service requester terminal 130, the service provider terminal 140, the storage device 150) may send information and/or data to the data via the network 120 Process other components in the system 100. For example, the processing device 112 may obtain the cancelled target order from the storage device 150 via the network 120. For another example, after the processing device 112 determines whether the target vehicle has improper behavior after receiving the target order, it may send the determination result to the service provider terminal 140 of the service provider via the network 120.

In some embodiments, the network 120 may be any form of wired or wireless network, or any combination thereof. For example only, the network 120 may include a cable network, a wired network, an optical fiber network, a telecommunication network, an internal network, the Internet, a local area network (LAN), a wide area network (WAN), a wireless local area network (WLAN), a metropolitan area network ( MAN), Public Switched Telephone Network (PSTN), Bluetooth network, ZigBee network, Near Field Communication (NFC) network, etc. or any combination thereof. In some embodiments, the network 120 may include at least one network access point. For example, the network 120 may include wired or wireless network access points, such as base stations and/or Internet exchange points 120-1, 120-2, ..., at least one component of the data processing system 100 may be connected to the network 120 to exchange data And/or information.

The service requester terminal 130 can access the online-to-offline service platform through the network to enjoy online-to-offline services. For example, the service requester may place an order or cancel an order through the service requester terminal 130. The service requester terminal 130 may also send the cancelled target order to the server 110 for processing, and judge whether the target order has improper behavior. The service requester terminal 130 may include a mobile device 130-1, a tablet computer 130-2, a laptop computer 130-3, etc., or any combination thereof. In some embodiments, the mobile device 130-1 may include a smart home device, a wearable device, a smart mobile device, a virtual reality device, an augmented reality device, etc., or any combination thereof. In some embodiments, smart home devices may include smart lighting devices, smart electrical appliance control devices, smart monitoring devices, smart TVs, smart cameras, walkie-talkies, etc., or any combination thereof. In some embodiments, the wearable device may include a smart bracelet, smart footwear, smart glasses, smart helmets, smart watches, smart clothes, smart backpacks, smart accessories, etc., or any combination thereof. In some embodiments, the smart mobile device may include a smart phone, a personal digital assistant (PDA), a gaming device, a navigation device, a point of sale (POS), etc., or any combination thereof. In some embodiments, the virtual reality device and/or augmented virtual reality device may include virtual reality helmets, virtual reality glasses, virtual reality patches, augmented reality helmets, augmented reality glasses, augmented reality patches, etc., or any combination thereof. For example, virtual reality devices and / or augmented reality device may comprise GoogleGlass ^{^{^TM,}} OculusRift ^TM, Hololens ^TM GearVR ^TM or the like. In some embodiments, the service requester terminal 130 may be a device with positioning technology to determine the location of the service requester and/or the service requester terminal 130 and send it to one or more devices in the data processing system 100 , For example, server 110.

The service provider terminal 140 can access an online-to-offline service platform through a network to provide online-to-offline services. For example, the service requester may perform operations such as receiving an order or canceling an order through the service provider terminal 140. The service provider terminal 140 may also send the cancelled target order to the server 110 for processing, and determine whether the target order has improper behavior. The service provider terminal 140 may include a mobile device 140-1, a tablet computer 140-2, a laptop computer 140-3, etc., or any combination thereof. In some embodiments, the mobile device 140-1 may include a smart home device, a wearable device, a smart mobile device, a virtual reality device, an augmented reality device, etc., or any combination thereof. In some embodiments, smart home devices may include smart lighting devices, smart electrical appliance control devices, smart monitoring devices, smart TVs, smart cameras, walkie-talkies, etc., or any combination thereof. In some embodiments, the wearable device may include a smart bracelet, smart footwear, smart glasses, smart helmets, smart watches, smart clothes, smart backpacks, smart accessories, etc., or any combination thereof. In some embodiments, the smart mobile device may include a smart phone, a personal digital assistant (PDA), a gaming device, a navigation device, a point of sale (POS), etc., or any combination thereof. In some embodiments, the virtual reality device and/or augmented virtual reality device may include virtual reality helmets, virtual reality glasses, virtual reality patches, augmented reality helmets, augmented reality glasses, augmented reality patches, etc., or any combination thereof. For example, virtual reality devices and / or augmented reality device may comprise GoogleGlass ^{_^TM,} OculusRift ^TM, Hololens ^TM GearVR _TM or the like. In some embodiments, the vehicle user terminal 140 may be a device with positioning technology to determine the location of the service provider and/or the service provider terminal 140 and send it to one or more of the data processing systems 100 Device, such as server 110.

The storage device 150 may store data and/or instructions. For example, information reflecting the cleanliness of the vehicle, basic information, positioning information, etc. can be stored. In some embodiments, the storage device 150 may store data and/or instructions that can be executed by the processing device 112, and the server 110 may execute or use the data and/or instructions to implement the exemplary methods described in this application. In some embodiments, the storage device 150 may include mass memory, removable memory, volatile read-write memory, read-only memory (ROM), etc., or any combination thereof. Exemplary mass storage devices may include magnetic disks, optical disks, solid state disks, and the like. Exemplary removable storage may include flash drives, floppy disks, optical disks, memory cards, compact disks, magnetic tapes, and the like. An exemplary volatile read-write memory may include random access memory (RAM). Exemplary RAM may include dynamic random access memory (DRAM), double data rate synchronous dynamic random access memory (DDRSDRAM), static random access memory (SRAM), thyristor random access memory (T-RAM), and zero capacitance Random access memory (Z-RAM), etc. Exemplary read-only memory may include mask-type read-only memory (MROM), programmable read-only memory (PROM), erasable programmable read-only memory (PEROM), electrically erasable programmable read-only memory (EEPROM), CD-ROM and digital versatile disk read-only memory, etc. In some embodiments, the storage device 150 may be implemented on a cloud platform. For example only, the cloud platform may include private cloud, public cloud, hybrid cloud, community cloud, distributed cloud, internal cloud, multi-layer cloud, etc., or any combination thereof.

It should be noted that the foregoing description of the data processing system 100 is only for example and description, and does not limit the scope of application of this application. For those skilled in the art, various modifications and changes can be made to the data processing system 100 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

Fig. 2 is a schematic diagram of exemplary components of a computing device according to some embodiments of the present application. According to some embodiments of the present application, the server 110, the service requester terminal 130, the service provider terminal 140, and/or the storage device 150 may be implemented on the computing device 200. A specific system can use a functional block diagram to explain a hardware platform that includes one or more user interfaces. This computer can be a general purpose computer or a special purpose computer. Both types of computers can be used to implement the specific system in this embodiment. The computing device 200 can be used to implement any component in this application that performs one or more functions. For example, the computing device 200 can implement any component of the system 100 described in this application. In Figures 1 and 2, for convenience, only one computer device is drawn. Those of ordinary skill in the art will understand when writing the application program that computer functions related to requesting services can be implemented in a distributed manner on multiple similar platforms to distribute the processing load.

For example, the computing device 200 may include a communication port 250 from which the network is connected to the network and facilitates data communication. The computing device 200 may also include a processor (for example, the processor 220) that executes program instructions, and the processor exists in the form of one or more processors (for example, logic circuits). For example, the processor 220 may include an interface circuit and a processing circuit therein. The interface circuit may be used to receive electrical signals from the bus 210, where the electrical signals encode structural data and/or instructions for processing circuit processing. The processing circuit can perform logical calculations, and then determine the conclusions, results and/or codes as instructions for electronic signals. Then, the interface circuit may send electrical signals from the processing circuit via the bus 210.

Exemplary computing devices may include an internal communication bus 210, different forms of program memory and data storage, such as a magnetic disk 270, and read-only memory (ROM) 230 or random access memory (RAM) 240 for storing data Various data files processed and/or transmitted by the equipment. The exemplary computing device may also include program instructions that can be executed by the processor 220 stored in the ROM 230, the RAM 240, and/or other forms of non-transitory storage media. The methods and/or processes disclosed in this application can be implemented as program instructions. The computing device may also include an input/output component 260 to support the computer and other components for input/output. The computing device 200 can also receive programming and data through network communication.

For illustration only, only one CPU and/or processor is depicted in FIG. 2. It may also include multiple CPUs and/or processors; therefore, the operations and/or method steps performed by one CPU and/or processor as described in this application may also be shared or separately by multiple CPUs and/or processors. carried out. For example, in this application, if the computing device 200 executes steps A and B, it should be understood that steps A and B can be executed jointly or separately by two different CPUs and/or processors of the computing device 200 (for example, The first processor performs step A, the second processor performs step B, or the first processor and the second processor jointly perform steps A and B).

Fig. 3 is a schematic diagram of exemplary hardware and/or software components of an exemplary mobile device according to some embodiments of the present application. According to some embodiments of the present invention, the service requester terminal 130 and the service provider terminal 140 may be implemented on the mobile device 300. As shown in FIG. 3, the mobile device 300 may include a communication module 310, a display 320, a graphics processing unit (GPU) 330, a central processing unit (CPU) 340, an input/output 350, a memory 360, and a storage 390. The CPU 340 may include an interface circuit and a processing circuit similar to the processor 220. In some embodiments, any other suitable components, including but not limited to a system bus or a controller (not shown), may also be included in the mobile device 300. In some embodiments, the mobile operating system 370 (for example, iOS ^™ , Android ^™ , Windows Phone ^™ ) and one or more application programs 380 may be loaded from the memory 390 into the memory 360 for execution by the CPU 340. The application 380 may include a browser or any other suitable mobile application for sending trajectory data to the server 110. The user interaction information stream can be acquired via the input/output device 350 and provided to the processing engine 112 and/or other components of the system 100 via the network 140.

In order to implement the various modules, units and their functions described above, a computer hardware platform may be used as a hardware platform for one or more elements (for example, the components of the server 110 described in FIG. 1). The hardware elements, operating systems, and programming languages of such computers are common. It can be assumed that those of ordinary skill in the art are familiar with these technologies and can use the technology described in this application to provide information required for traffic light control. A computer with a user interface can be used as a personal computer (PC) or other types of workstations or terminal devices. After proper programming, a computer with a user interface can be used as a server. It can be considered that those of ordinary skill in the art are familiar with such structures, programs, and general operations of such computer equipment, and therefore, no additional explanation is required for all the drawings.

Fig. 4 is an exemplary flowchart of a data processing method according to some embodiments of the present application. The process 400 may be executed by the data processing system 100. For example, the process 400 may be stored in the storage device 150 and/or memory (for example, ROM 230, RAM 240, etc.) in the form of instructions, and is executed by the server 110 (for example, the processing device 112 in the server 110, or the processing device 112 in the server 110). The processor 220 of the processing device 112) calls and/or executes.

Step 410: Obtain a target order, where the target order is an order that has been cancelled. Step 410 may be performed by the processing device 112 (for example, the acquisition module 510).

After the service requester places an order in the online car-hailing platform through the service requester terminal 130, the order will be dispatched to the service provider (for example, driver) corresponding to the vehicle that can provide the service required by the service requester (for example, passengers). ), after the service provider receives the order through the service provider terminal 140, the order may be cancelled. In some embodiments, the target order may be the cancelled order after the order is cancelled. Wherein, after the order is cancelled, the cancelled order cannot be used as an order issued by the service requester to match a new vehicle.

Specifically, the target order is a cancelled order, and the cancellation of the order may be caused by improper behavior of the service provider (for example, malicious staying behavior). Therefore, after the target order is cancelled, in order to determine whether the cancellation of the target order is caused by the malicious resident behavior of the service provider, the order needs to be obtained to make a judgment by analyzing the order.

In some embodiments, the processing device 112 may obtain the target order received by the server 110 through the network 120 from the server 110. In some embodiments, the processing device 112 may obtain the target order stored in advance from the storage device 150. Wherein, when the service provider or the service provider cancels the order, the order will be determined by the server 110 as a target order, and will be directly processed by the processing device 112 or sent to the storage device 150 for storage for subsequent processing. In some embodiments, the target order may include all the information from the time the service requester places the order to the time the order is cancelled (the effective period of the order) for subsequent processing and judgment.

In some embodiments, the processing device 112 may acquire the order as a target order when the order is cancelled. In some embodiments, the processing device 112 may uniformly obtain the canceled orders within the specified time interval (for example, 30 minutes, 1 hour, 5 hours, 1 day, one week, etc.). Among them, the specific time interval needs to be set by relevant staff of the online-to-offline service platform according to the specific situation, and can also be changed according to changes in the situation.

The foregoing acquisition method is only an exemplary description, and does not form a specific limitation on the acquisition method. The specific acquisition method can be set according to actual needs, and no specific limitation is made here.

Step 420: Determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. Step 420 may be performed by the processing device 112 (for example, the processing module 520).

In some embodiments, the behavior record information of the target order is the recorded information about the service requester in the target order and the target vehicle, service provider, and service requester after placing the order, and may include the service of the target order. The communication record information of the provider, the travel record information of the target vehicle, and the operation record information of the target order. Wherein, the target vehicle is a vehicle used by the corresponding service provider in the target order to provide services. The behavior record information may include, for example, the driving information of the service provider, the location information when the order is accepted, and the communication records between the service provider and the service requester, etc. In some embodiments, the behavior record information of the target order may be included in the information in the target order obtained in step 410, or may be included in the information corresponding to the target order obtained from the online-to-offline service platform .

In some embodiments, the vehicle information of the target vehicle is the information of the target vehicle required to determine whether the target vehicle has improper behavior, and may include basic information of the vehicle, such as the license plate information of the vehicle, model information, and vehicle owner information. The relevant information being considered. In some embodiments, the vehicle information of the target vehicle corresponding to the target order may be included in the information of the target order obtained in step 410, and may also be included in obtaining the information corresponding to the target order from the online to offline service platform. in.

In some embodiments, after the target order is cancelled, the processing device 112 may directly obtain the behavior record information of the target order (such as the behavior record of the service provider and the behavior record of the service requester) through the cancelled target order. And the vehicle information receiving the target order is obtained. That is to say, after the service requester places an order through the service requester terminal 130, the online-to-offline service platform will send the order to a certain service provider terminal 140. If the service provider accepts the order, then The vehicle provided by the service provider is the vehicle corresponding to the service provider, and the vehicle information of the vehicle will be recorded in the order. After the order is cancelled, the cancelled order may be used as the target order, and the vehicle information of the vehicle as the target vehicle may be used as the vehicle information of the target order.

Since there is a lot of information in the target order and a lot of information has nothing to do with the data processing system described in the embodiment of the present application, it is necessary to determine the information needed to determine whether the target vehicle has improper behavior in the information of the target order.

In some embodiments, the processing device 112 may determine the communication record information of the service provider of the target order based on the types of various information in the target order, wherein the communication record information can determine whether the service provider and the service requester are The relevant information about whether to communicate in various ways may include the telephone call records and instant messaging records of the service provider. In some embodiments, the processing device 112 may also determine the communication record information of the service provider of the target order based on the setting of the relevant staff, which is not limited here. In some embodiments, the communication record information of the service provider can be used to determine whether the service provider has actively contacted the service requester, whether the service provider has contacted the service requester, and whether the service provider has contacted the service requester. Sent instant messaging information, etc. For example, the communication record information of the driver in the online car-hailing platform order may include relevant information such as whether the driver has actively contacted the passenger, whether the driver has made contact with the passenger, etc. In some embodiments, the call records and instant messaging records of the service provider may be included in the target order information. Specifically, the online-to-offline service platform, for example, the acquisition module 510, has the function to capture the call records and instant messaging records from the service provider terminal 140 after the target order is placed to the time the target order is cancelled and include In the information of the target order.

In some embodiments, the processing device 112 may determine the travel record information of the target vehicle based on the types of various information in the target order or the settings of related staff. Wherein, the travel record information may include location information and driving information of the target vehicle. Specifically, it may include the location information of the service provider from the time the order is accepted to the location information when the target order is cancelled to determine the location information and driving information of the target vehicle. For example, the itinerary record information of the target vehicle in the online car-hailing platform can include the driver's order position, whether the driver has moved, and other related information. In some embodiments, all location information of the target vehicle within the effective time period of the order may be included in the information of the target order. Specifically, the online-to-offline service platform obtains travel record information such as location information and driving information of the target vehicle from the service provider terminal 140.

In some embodiments, the processing device 112 may determine the operation record information of the target order based on the types of various information in the target order or the settings of related staff. Wherein, the operation record information may include the cancellation operation information of the target order, and the time information from when the service provider places the order to the time the order is cancelled, when the service provider and the service requester perform the order placement and order cancellation operations At the time, the above two time points will be recorded, transmitted to the online to offline service platform and stored. In some embodiments, the operation record information of the target order may be included in the information of the target order. Specifically, the online-to-offline service platform will obtain operation record information such as cancellation operation information from the service provider terminal 140 and the service requester terminal 130.

In some embodiments, the processing device 112 may determine the vehicle information of the target vehicle corresponding to the target order based on the types of various information in the target order or the settings of related staff. Among them, the vehicle information that needs to be determined may be one or multiple types of basic vehicle information such as license plate information, model information, and vehicle owner information. In some embodiments, the vehicle information of the target vehicle corresponding to the target order may be included in the information of the target order obtained in step 410, or may be obtained directly from an online-to-offline platform.

In some embodiments, in order to obtain the behavior record information of these target orders, the online-to-offline service platform, such as the obtaining module 510, has the following function: after the service provider accepts the order sent by the online-to-offline service platform , Obtain the consent of the service provider, and actively record the behavior record information of the order in real time through the service requester terminal 130 and the service provider terminal 140, which includes the communication record information of the service provider, the travel record information of the service vehicle and the operation of the order The information is recorded, and the acquired behavior record information of these orders is stored, for example, stored in a designated part of the storage device 150, and kept for a predetermined time. When an order is cancelled and processed as a target order, the data processing system 100 can apply for and obtain permission to call the information from the online to offline service platform to perform subsequent processing based on the information. In this way, the authenticity of relevant information can be guaranteed and tampering can be prevented.

Step 430: Determine, according to the behavior record information, whether the target vehicle has improper behavior after receiving the target order. Step 430 may be performed by the processing device 112 (for example, the judgment module 530).

In some embodiments, the improper behavior is a violation of service regulations that occurs in online to offline services, or behaviors that make service requesters or other service-related personnel unsatisfactory although they do not violate service regulations, and may include, for example, Various behaviors such as extra charges for services, conflicts, and malicious staying. The data processing and sending described in this application is mainly aimed at the malicious residency behavior of service providers. Specifically, malicious staying behavior refers to the behavior of the service provider by staying near the place where the order is accepted, and refusing to establish effective contact with the service requester, so as to achieve the purpose of forcing the service requester to cancel the order.

Since the malicious staying behavior includes the service provider’s failure to establish effective contact with the service requester, the location of the target vehicle has not moved or the moving distance is short, and the target order is cancelled by the service requester, etc., the above information is obtained after obtaining the above information After the behavior record information is determined, the behavior record information can be analyzed and judged. If the target vehicle and the service provider corresponding to the target vehicle have the above behavior, it can be determined that the target vehicle has malicious parking improper behavior.

The behavior record information determined by the processing device 112 in step 420 can reflect the various behavior records of the service provider and service requester before the target order is cancelled (for example, whether the service provider has actively contacted the service requester, whether the service provider Get in touch with the service requester and whether the service provider has moved, etc.), the operator who canceled the order, and the time information when the cancel operation occurred. Therefore, it can be determined according to the behavior record information whether the target vehicle has malicious parking behavior after receiving the target order. Through the data processing method described in the embodiments of the present application, since there is no need to manually identify these improper behavior orders, it is beneficial to reduce a large amount of manual work, and through this method, multiple target orders can be processed at the same time. Judgment, namely: can support large-scale order judgment. Therefore, the data processing method described in the embodiment of the present application is beneficial to improve the efficiency of identifying improper behavior in online-to-offline services, and thereby better perform vehicle resource scheduling.

In some embodiments, the processing device 112 may determine whether the foregoing behavior exists according to the behavior record information, and finally determine whether the target vehicle has improper behavior.

In some embodiments, the processing device 112 may determine whether the service provider of the target order has contacted the service requester of the target order based on the communication record information. In some embodiments, the processing device 112 may determine the distance information between the target vehicle and the service requester of the target order based on the travel record information, and the target vehicle after receiving the target order And the distance information corresponds to a first threshold, and the distance information corresponds to a second threshold. In some embodiments, the processing device 112 may determine the canceler information of the target order and the time interval information between when the target order is placed and when the target order is cancelled according to the operation record information, and the time The interval information corresponds to a first preset duration.

In some embodiments, the service provider in response to the target order has not contacted the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the travel distance information corresponds to When the value of is less than the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset duration, it can be determined that the target vehicle receives all There is improper behavior after the stated target order.

The value corresponding to the distance information is the distance between the position of the target vehicle when the order is received or the position of the estimated departure time and the starting position in the order of the service requester of the target order. The processing device 112 can generate a driving route according to the position of the target vehicle when the order is received or the estimated departure time and the starting position in the service requester's order, a third-party map or a map stored on the service platform, and obtain the driving route according to the driving route. The value corresponding to the distance information is the distance between the position of the target vehicle when the order is received or the estimated departure time and the starting position in the order of the service requester of the target order. If there are multiple driving routes, the value corresponding to the distance information is the distance between the position of the target vehicle when the order is received or the estimated departure time and the starting position in the order of the service requester of the target order. Is the distance of any of the driving routes, the shortest distance, the maximum distance or the average distance. The starting position in the service requester's order may be the position when the service requester places the order, and the position may be detected by the service requester terminal 140, transmitted to the online-to-offline service platform and stored in the memory. The location of the target vehicle when the order is received or the location of the estimated departure time can be detected by the service requester terminal 140, transmitted to the online-to-offline service platform and stored in the memory. In this way, data can be prevented from tampering and the authenticity of the data can be guaranteed.

The value corresponding to the driving distance information is the driving distance between the position of the target vehicle when the order is received or the position of the estimated departure time and the position of the target vehicle when the target order is cancelled. The processing device 112 can obtain the travel distance information recorded in real time by the service provider terminal 140 from the online-to-offline service platform (from the position of the target vehicle when the order is received to the position of the target vehicle when the target order is cancelled). The driving route recorded by the service provider terminal 140 in real time can be transmitted to the online-to-offline service platform and stored in the memory.

The value corresponding to the time interval information is the length of the time interval between the time when the service requester places the order and the time when the order is cancelled. The processing device 112 can obtain the time of placing the target order and the time of canceling the order from the online-to-offline service platform, and perform a simple calculation to obtain the time interval between the two.

In some embodiments, the behavior record information may only include communication record information of the service provider of the target order and travel record information of the target vehicle. In some embodiments, the behavior record information may only include communication record information of the service provider of the target order and operation record information of the target order. For specific determination of whether the target vehicle has improper behavior after receiving the target order, please refer to the detailed description in Figs. 6-9.

In some embodiments, after it is determined based on step 430 that the target vehicle corresponding to the vehicle information has malicious parking improper behavior after receiving the target order, the target order may be sent to online to online The device of the download service platform (for example, the device of the online car-hailing platform) or the device corresponding to the target vehicle. Wherein, the online-to-offline service platform may be equipment of operating staff for the operating staff to view the target order, and the equipment corresponding to the target vehicle may be a service provider terminal 140, such as a mobile phone, a tablet computer, and the like.

In some embodiments, after it is determined based on step 430 that the target vehicle corresponding to the vehicle information has malicious parking improper behavior after receiving the target order, the target vehicle may also be prohibited from supplying the target vehicle during the current time period. Send the pending order. For example, after it is determined that the target vehicle has malicious parking behavior, it is prohibited to send pending orders to the target vehicle within the current preset time period (such as one month or within 7 days). Among them, the order to be sent is an order that currently needs to be allocated to the service provider.

It is worth noting that in related technologies, the misbehavior of malicious residency is usually judged manually. The recognition efficiency of manual recognition is low, and if such behaviors cannot be recognized in time, the vehicle resource scheduling cannot be effectively performed. Through the data processing method described in the embodiments of the present application, since manual participation is not required, it is beneficial to reduce a large amount of manual work. Moreover, through this method, multiple target orders can be judged at the same time, that is, Support large-scale order judgment. Therefore, it is beneficial to improve the efficiency of identifying misbehavior of malicious residency in online-to-offline services, and thereby better perform vehicle resource scheduling.

It should be noted that the foregoing description of the process 400 is only for example and description, and does not limit the scope of application of this application. For those skilled in the art, various modifications and changes can be made to the process 400 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

Fig. 5 is a block diagram of an exemplary data processing system according to some embodiments of the present application. In some embodiments, the processing module 420 may include an acquisition module 510, a processing module 520, and a judgment module 530.

The obtaining module 510 may be used to obtain a target order, where the target order is an order that has been cancelled.

In some embodiments, the target order is a cancelled order, and the cancellation of the order may be caused by improper behavior of the service provider. In some embodiments, the obtaining module 510 may obtain the target order received by the server 110 through the network 120 from the server 110. In some embodiments, the obtaining module 510 may obtain the target order stored in advance from the storage device 150. In some embodiments, the obtaining module 510 may obtain the order as a target order when the order is cancelled. In some embodiments, the obtaining module 510 may uniformly obtain the cancelled orders within the specified time interval (for example, 30 minutes, 1 hour, 5 hours, 1 day, one week, etc.).

The processing module 520 may be used to determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order.

In some embodiments, the behavior record information of the target order is the recorded information about the service requester in the target order and the target vehicle, service provider, and service requester after placing the order, and may include the service of the target order. The communication record information of the provider, the travel record information of the target vehicle, and the operation record information of the target order. In some embodiments, the processing module 520 may determine the communication record information of the service provider of the target order, where the communication record information may include the call record and instant communication record of the service provider, which may be from online to online. Real-time record under the service platform. In some embodiments, the processing module 520 may determine the travel record information of the target vehicle. In some embodiments, the processing module 520 may determine the operation record information of the target order. In some embodiments, the processing module 520 may determine the vehicle information of the target vehicle corresponding to the target order.

The judging module 530 may be configured to judge whether the target vehicle has improper behavior after receiving the target order according to the behavior record information.

In some embodiments, the determining module 530 may determine whether the service provider of the target order has contacted the service requester of the target order based on the communication record information. In some embodiments, the determining module 530 may determine the distance information between the target vehicle and the service requester of the target order based on the travel record information, and the target vehicle after receiving the target order And the distance information corresponds to a first threshold, and the distance information corresponds to a second threshold. In some embodiments, the judging module 530 may determine the canceler information of the target order and the time interval information between when the order is placed and when the target order is cancelled according to the operation record information, and the time The interval information corresponds to a first preset duration. The first threshold may be determined according to the distance between the position of the target vehicle when the order is received or the estimated departure time obtained from the driving route and the starting position of the service requester of the target order. For example, it may be a determined empirical value based on historical data of the driving route, or the maximum distance of the selected driving route in the case of multiple driving routes as the first threshold, or a distance calculated according to the driving route map, or Multiply the distance calculated from the driving route map by a factor. The historical data is data for the past 1-2 years. The second threshold may be determined according to the driving distance between the location of the target vehicle when the order is received or the location of the estimated departure time and the location of the target vehicle when the target order is cancelled. For example, it can be directly set to 0, which means that the target vehicle has not moved. A suitable distance can be set as the second threshold according to the situation of different time periods and (for example, when the road is congested and when the road is unblocked). The historical movement data can be used as a reference. The first preset duration may determine an appropriate value according to historical data of the service platform. For example, it can be based on the time interval information between when the order is placed and when it is cancelled in an order that has been determined to have improper behavior. In some embodiments, the service provider in response to the target order has not contacted the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the travel distance information corresponds to When the value of is less than the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset duration, the judgment module 530 may determine that the target vehicle is There was improper behavior after receiving the target order.

In some embodiments, the service provider in response to the target order has not contacted the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the travel distance information corresponds to When the value of is less than the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset duration, the judgment module 530 may determine that the target vehicle is There was improper behavior after receiving the target order.

It should be understood that the system and its modules shown in FIG. 5 can be implemented in various ways. For example, in some embodiments, the system and its modules may be implemented by hardware, software, or a combination of software and hardware. Among them, the hardware part can be implemented using dedicated logic; the software part can be stored in a memory and executed by an appropriate instruction execution system, such as a microprocessor or dedicated design hardware. Those skilled in the art can understand that the above-mentioned methods and systems can be implemented using computer-executable instructions and/or included in processor control codes, for example on a carrier medium such as a disk, CD or DVD-ROM, such as a read-only memory (firmware Such codes are provided on a programmable memory or a data carrier such as an optical or electronic signal carrier. The system and its modules of this application can not only be implemented by hardware circuits such as very large-scale integrated circuits or gate arrays, semiconductors such as logic chips, transistors, etc., or programmable hardware devices such as field programmable gate arrays, programmable logic devices, etc. It can also be implemented by software executed by various types of processors, or can be implemented by a combination of the aforementioned hardware circuit and software (for example, firmware).

It should be noted that the above description of the data processing system 500 and its modules is only for convenience of description, and does not limit the present application within the scope of the cited embodiments. It can be understood that for those skilled in the art, after understanding the principle of the system, it is possible to arbitrarily combine various modules, or form a subsystem to connect with other modules without departing from this principle. For example, in some embodiments, the acquisition module 510, the processing module 520, and the judgment module 530 disclosed in FIG. 5 may be different modules in a system, or a module may implement the functions of two or more modules mentioned above. . For another example, the data processing system 500 may also have a communication module to communicate with other components, for example, to obtain a cancelled target order from the storage device 150. Each module in the data processing system 500 may share a storage module, and each module may also have its own storage module. Such deformations are all within the protection scope of this application.

Fig. 6 is an exemplary flowchart of a data processing method according to some embodiments of the present application. The process 600 may be executed by the data processing system 100. For example, the process 600 may be stored in the storage device 150 and/or memory (for example, ROM 230, RAM 240, etc.) in the form of instructions, and is executed by the server 110 (for example, the processing device 112 in the server 110, or the processing device 112 in the server 110). The processor 220 of the processing device 112) calls and/or executes.

Step 610: Obtain a target order, where the target order is an order that has been cancelled. Step 620: Determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. Step 610 and step 620 have been described in detail in FIG. 4, and will not be repeated here.

In some embodiments, it may be determined whether the target vehicle has improper behavior after receiving the target order based on the behavior record information. Wherein, the behavior record information includes communication record information of the service provider of the target order, travel record information of the target vehicle, and operation record information of the target order.

Specifically, the communication record information can reflect whether the service provider has contacted the service requester and whether the service provider has contacted the service requester. The itinerary record information can reflect the target vehicle’s behavior record from the time the order is received to the time the order is cancelled. For example, the location information of the service provider during the effective period of the order determines that the service provider has received the order Whether there is a movement, and the distance between the service provider and the service requester when the order is received. The operation record information can reflect the party who cancelled the order and the time when the order was cancelled. When the target vehicle has malicious parking misbehavior, the service provider's performance is: will not get in touch with the service requester (including: the service provider will not actively contact the service requester, and the service provider will not respond Any contact of the service requester, etc.). After the service provider receives the order, the service provider will not drive the target vehicle to move, and will force the target service requester to wait for a period of time before the target service requester executes the order cancellation Therefore, the above three types of information can be used to determine whether the target vehicle has malicious parking improper behavior, and because the target vehicle has malicious parking improper behavior, the above three kinds of information can distinguish the target vehicle from the malicious parking at the time. All the circumstances related to the behavior are reflected. Therefore, when judging malicious residency behavior based on the above three kinds of information, the accuracy of the judgment result is higher.

Step 630: Determine whether the service provider of the target order has contacted the service requester of the target order according to the communication record information. Step 630 may be performed by the processing device 112 (for example, the judgment module 530).

In some embodiments, the communication record information can reflect whether the service provider has contacted the service requester and whether the service provider has contacted the service requester. In some embodiments, the processing device 112 may determine whether the service provider has dialed the contact number of the service requester within the second preset time period, and whether the service provider established the service within the third preset time period. The call connection with the service requester and whether the service provider sends instant messaging information to the service requester within the fourth preset time period is used to determine whether the service provider has contacted the service requester. Refer to Figure 10 for the specific method of judging whether the provider has contacted the service requester.

Step 640: Determine the distance information between the target vehicle and the service requester of the target order according to the travel record information, and the travel distance information of the target vehicle after receiving the target order, and The distance information corresponds to a first threshold, and the travel distance information corresponds to a second threshold. Step 650 may be performed by the processing device 112 (for example, the judgment module 530).

In some embodiments, the itinerary record information may include the location information of the order placed by the service requester, the location information of the service provider taking the order, and the location information of the service requester when the order is cancelled. In some embodiments, the processing device 112 may determine the distance information between the target vehicle and the service requester according to the location information of the service requester and the location information of the service provider. In some embodiments, the processing device 112 may determine the driving distance information of the target vehicle after receiving the target order based on the location information of the service provider receiving the order and the location information of the service requester when the order is cancelled.

Wherein, the distance information corresponds to a first threshold, and the travel distance information corresponds to a second threshold. In some embodiments, the first threshold and the second threshold may be set by relevant staff of the online-to-offline service platform according to specific circumstances, and may be changed under different circumstances. For example, the first threshold can be 100 meters, 200 meters, 500 meters, 1 kilometer, 2 kilometers, 5 kilometers, etc., and the second threshold can also be 0 meters, 100 meters, 200 meters, 500 meters, 1 kilometers. , 2 kilometers, 5 kilometers, etc.

Step 650: Determine the canceler information of the target order and the time interval information between when the target order is placed and when the target order is cancelled according to the operation record information, and the time interval information corresponds to a first schedule. Set the duration. Step 640 may be performed by the processing device 112 (for example, the judgment module 530).

In some embodiments, because the target order is an order that has been canceled, there is cancellation operation information, where the canceler information is whether the target order was cancelled by the service provider or the service requester. In some embodiments, the processing device 112 may determine the information of the party canceling the target order according to the cancel operation record in the operation record information. In some embodiments, the canceling party information may be a service provider or a service requester.

In some embodiments, the operation record information further includes the order time of the target order determined in step 620 and the time of canceling the target order. In some embodiments, the processing device 112 may determine the time interval information between the two time points according to the time of placing the target order and the time of canceling the order. Wherein, the time interval information is a time period, and the length of the time period corresponds to the first preset time period. In some embodiments, the first preset duration may determine an appropriate value based on historical data of the service platform. For example, it can be based on the time interval information between when the order is placed and when it is cancelled in an order that has been determined to have improper behavior. In some embodiments, the first preset time length is a time length set by relevant staff of the online-to-offline service platform according to specific conditions, and may be 5 minutes, 10 minutes, 20 minutes, 30 minutes, etc. In some embodiments, the first preset duration can be set differently according to different situations, or can be changed.

Step 660, in response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the value corresponding to the driving distance information is less than When the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset time period, it is determined that the target vehicle is after receiving the target order There is wrongdoing. Step 660 may be performed by the processing device 112 (for example, the judgment module 530).

Specifically, when the target vehicle has malicious parking misbehavior, the service provider will not get effective contact with the service requester, including that the service provider will not actively contact the service requester, and the service provider will not Respond to any contact of the service requester, etc. When the target vehicle has malicious parking misbehavior, the value corresponding to the distance information should be greater than the first threshold. For example, the target vehicle needs to move before the service requester can be received, and the value corresponding to the travel distance information should also be less than the first threshold. The second threshold, for example, the target vehicle has not moved, or the range of movement is too small to receive the target service requester. When the target vehicle exhibits malicious parking misbehavior, it is usually the service requester canceling the order, and the time interval between the cancellation of the order and the time of placing the order is greater than the first preset time, for example, the target order is longer after the order is placed It is up to the service requester to cancel the order before time.

It should be noted that when the target vehicle meets all the above conditions, it may be accurately determined that the target vehicle has malicious parking improper behavior. And when any one of the above conditions is not met, it cannot indicate that the target vehicle has malicious parking improper behavior. The foregoing is only an exemplary description. How to determine whether the driver has maliciously parked based on the communication record information, the itinerary record information and the cancellation operation information can be set according to actual needs, and there is no specific limitation here.

In some embodiments, after it is determined based on step 660 that the target vehicle corresponding to the vehicle information has malicious parking improper behavior after receiving the target order, the target order may be sent to online to online The device of the offline service platform (for example, the device of the online car-hailing platform) or the device corresponding to the target vehicle may also prohibit sending orders to be sent to the target vehicle in the current time period.

It should be noted that the foregoing description of the process 600 is only for example and description, and does not limit the scope of application of the present application. For those skilled in the art, various modifications and changes can be made to the process 600 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

Fig. 7 is an exemplary flowchart of a data processing method according to some embodiments of the present application. The process 700 may be executed by the data processing system 100. For example, the process 700 may be stored in the storage device 150 and/or memory (for example, ROM 230, RAM 240, etc.) in the form of instructions, and is executed by the server 110 (for example, the processing device 112 in the server 110, or the processing device 112 in the server 110). The processor 220 of the processing device 112) calls and/or executes.

Step 710: Obtain a target order, where the target order is an order that has been cancelled. Step 720: Determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. Step 710 and step 720 have been described in detail in FIG. 4, and will not be repeated here.

In some embodiments, it may be determined whether the target vehicle has improper behavior after receiving the target order based on the behavior record information. Wherein, the behavior record information includes communication record information of the service provider of the target order and travel record information of the target vehicle.

Specifically, the communication record can reflect whether the service provider has actively contacted the service requester, and whether the service provider has contacted the service requester, and the travel record information can reflect the time the target vehicle receives the order to the time the order is cancelled. All information about its actions, such as: determining whether the service provider is always in place from the location information of the service provider during the effective period of the order (the location of the service provider when receiving the order is the same as the location when canceling the order), the service The distance between the provider and the service requester, etc. Through the above two kinds of record information, it can be judged whether the service provider is maliciously staying. For example, if the service provider does not drive the target vehicle to move after receiving the order, and the service provider does not actively interact with the service provider. The requester contacts, and at the same time there is no effective contact between the service provider and the service requester. Through the above aspects, it can be reflected that the service provider does not actively pick up the service requester’s willingness, so that it can be determined that the service provider is maliciously staying Misconduct.

Step 730: Determine whether the service provider of the target order has contacted the service requester of the target order according to the communication record information. Step 830 may be performed by the processing device 112 (for example, the judgment module 530).

Step 740: Determine the distance information between the target vehicle and the service requester of the target order according to the travel record information, and the travel distance information of the target vehicle after receiving the target order, and The distance information corresponds to a first threshold, and the travel distance information corresponds to a second threshold. Step 740 may be performed by the processing device 112 (for example, the judgment module 530).

In step 750, in response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the value corresponding to the driving distance information is less than When the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset time period, it is determined that the target vehicle is after receiving the target order There is wrongdoing. Step 750 may be performed by the processing device 112 (for example, the judgment module 530).

Specifically, when the target vehicle has malicious parking misbehavior, the value corresponding to the distance information should be greater than the first threshold, which means that the target vehicle must move before receiving the target service requester. When the target vehicle has malicious parking misbehavior, the value corresponding to the driving distance information should be less than the second threshold, which means that the target vehicle has not moved basically, or the moving distance is short enough to receive the user. In some embodiments, the distance information and the travel distance information can reflect whether the target vehicle has the willingness to pick up the target service requester. If the above two conditions are met, if the target service requester is waiting The order is cancelled after a certain period of time (greater than the first preset time period), which indicates that the target service requester is forced to cancel the order. Therefore, the above-mentioned four kinds of information can determine the misconduct of malicious staying.

It should be noted that when at least one of the above four conditions is not met, it cannot be determined that the target vehicle has malicious parking improper behavior. The foregoing is only an exemplary description, and how to determine whether the driver has maliciously parked based on the communication record information and the itinerary record information can be set according to actual needs, and there is no specific limitation here.

In some embodiments, after it is determined based on step 750 that the target vehicle corresponding to the vehicle information has malicious parking improper behavior after receiving the target order, the target order may be sent to online to online The device of the offline service platform (for example, the device of the online car-hailing platform) or the device corresponding to the target vehicle may also prohibit sending orders to be sent to the target vehicle in the current time period.

It should be noted that the foregoing description of the process 700 is only for example and description, and does not limit the scope of application of this application. For those skilled in the art, various modifications and changes can be made to the process 700 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

Fig. 8 is an exemplary flowchart of a data processing method according to some embodiments of the present application. The process 800 may be executed by the data processing system 100. For example, the process 800 may be stored in the storage device 150 and/or memory (for example, ROM 230, RAM 240, etc.) in the form of instructions, and is executed by the server 110 (for example, the processing device 112 in the server 110, or the processing device 112 in the server 110). The processor 220 of the processing device 112) calls and/or executes.

Step 810: Obtain a target order, where the target order is an order that has been cancelled. Step 820: Determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. Step 810 and step 820 have been described in detail in FIG. 4, and will not be repeated here.

In some embodiments, it may be determined whether the target vehicle has improper behavior after receiving the target order based on the behavior record information. Wherein, the behavior record information includes communication record information of the service provider of the target order and operation record information of the target order.

Specifically, when the target vehicle has malicious parking misbehavior, the service provider will not actively contact the target service requester, or the service provider and service requester will not establish contact, and will force the target service request After waiting for a period of time, the target service requester performs the order cancellation operation. Since the communication record can reflect whether the service provider actively contacted the service requester and whether the service provider has established contact with the service requester, the cancellation operation record information of the target order can reflect the time of order cancellation and the execution of the cancellation operation Therefore, when judging whether the target vehicle has malicious parking improper behavior, the judgment can be made through the communication record information of the service provider of the target vehicle and the cancellation operation record information of the target order.

Step 830: Determine whether the service provider of the target order has contacted the service requester of the target order according to the communication record information. Step 830 may be performed by the processing device 112 (for example, the judgment module 530).

Step 840: Determine the canceler information of the target order and the time interval information between when the order is placed and when the target order is cancelled according to the operation record information, and the time interval information corresponds to a first schedule. Set the duration. Step 840 may be performed by the processing device 112 (for example, the judgment module 530).

In some embodiments, the operation record information further includes the time when the target order was placed and the time when the target order was cancelled. In some embodiments, the processing device 112 may determine the time interval information between the two time points according to the time of placing the target order and the time of canceling the order. Wherein, the time interval information is a time period, and the length of the time period corresponds to the first preset time period. In some embodiments, the first preset duration may determine an appropriate value based on historical data of the service platform. For example, it can be based on the time interval information between when the order is placed and when it is cancelled in an order that has been determined to have improper behavior. In some embodiments, the first preset time length is a time length set by relevant staff of the online-to-offline service platform according to specific conditions, and may be 5 minutes, 10 minutes, 20 minutes, 30 minutes, etc. In some embodiments, the first preset duration can be set differently according to different situations, or can be changed.

Step 850, in response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the value corresponding to the driving distance information is less than When the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset time period, it is determined that the target vehicle is after receiving the target order There is wrongdoing. Step 850 may be performed by the processing device 112 (for example, the judgment module 530).

Specifically, when the service provider has malicious residency behavior, it means that the service provider does not have the willingness to pick up the service requester. Therefore, after receiving the order, the service provider will not contact the target service requester (including service The provider actively contacts the service requester, the service provider actively establishes an effective contact with the service requester, and the service provider passively establishes an effective contact with the service requester), and will force the target service requester to wait After a period of time (for example, the time interval between when the order is placed and when the order is cancelled is greater than the first preset time period), the target service requester cancels the order. Therefore, after it is determined through the communication record that the service provider has not contacted the target service requester, and it is determined through the cancellation operation information that the cancellation timing of the order is greater than the first preset time period and cancelled by the target service requester, it can be determined The service provider does not have the will to pick up the service requester, thus determining that the target vehicle has malicious parking improper behavior.

It should be noted that when at least one of the above three conditions is not met, it is determined that the target vehicle does not have any inappropriate behavior of malicious parking. The specific method for using the communication record information of the service provider of the target vehicle and the cancellation operation record information of the target order to determine whether the target vehicle has malicious parking improper behavior can be set according to actual needs, and is not specifically limited here.

In some embodiments, after it is determined based on step 850 that the target vehicle corresponding to the vehicle information has malicious parking improper behavior after receiving the target order, the target order may be sent to the online to online The device of the offline service platform (for example, the device of the online car-hailing platform) or the device corresponding to the target vehicle may also prohibit sending orders to be sent to the target vehicle in the current time period.

It should be noted that the foregoing description of the process 800 is only for example and description, and does not limit the scope of application of this application. For those skilled in the art, various modifications and changes can be made to the process 800 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

Fig. 9 is an exemplary flowchart of a data processing method according to some embodiments of the present application. The process 900 may be executed by the data processing system 100. For example, the process 900 may be stored in the storage device 150 and/or memory (for example, ROM 230, RAM 240, etc.) in the form of instructions, and is executed by the server 110 (for example, the processing device 112 in the server 110, or the processing device 112 in the server 110). The processor 220 of the processing device 112) calls and/or executes.

Step 910: Obtain a target order, where the target order is an order that has been cancelled. Step 920: Determine the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order. Step 910 and step 920 have been described in detail in FIG. 4, and will not be repeated here.

In some embodiments, it may be determined whether the target vehicle has improper behavior after receiving the target order based on the behavior record information. Wherein, the behavior record information includes travel record information of the target vehicle and operation record information of the target order.

Specifically, the itinerary record information can reflect the behavior record of the target vehicle from when the order is received to when the order is canceled, for example, whether it moves after the order is received, and the service provider interacts with the service provider when the order is received. The distance between service requesters and other content, cancellation operation record information can reflect the canceling order party and the time of order cancellation. When the target vehicle has malicious parking misbehavior, the target vehicle will basically not move its position, and the target service requester will be forced to cancel the order after a single period of time. Since the above two kinds of information can reflect that the service provider can reflect the above content, the above two kinds of information can be used to determine whether the target vehicle has malicious parking improper behavior.

Step 930: Determine the distance information between the target vehicle and the service requester of the target order according to the travel record information, and the travel distance information of the target vehicle after receiving the target order, and The distance information corresponds to a first threshold, and the travel distance information corresponds to a second threshold. Step 930 may be performed by the processing device 112 (for example, the judgment module 530).

Step 940: Determine the canceler information of the target order and the time interval information between when the order is placed and when the target order is cancelled according to the operation record information, and the time interval information corresponds to a first schedule. Set the duration. Step 940 may be performed by the processing device 112 (for example, the judgment module 530).

Step 950, in response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the value corresponding to the driving distance information is less than When the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset time period, it is determined that the target vehicle is after receiving the target order There is wrongdoing. Step 950 may be performed by the processing device 112 (for example, the judgment module 530).

Specifically, when the service provider has malicious residency behavior, it means that the service provider does not have the will to pick up the service requester. Therefore, the service provider will not contact the target service requester after receiving the order (including the active contact between the service provider and the service requester, or the establishment of effective contact between the service provider and the service requester). In order to exclude the case that the service provider did not contact the target service requester while driving, it is also necessary to determine whether the distance information corresponding to the distance between the target vehicle and the target service requester is greater than the first threshold, and if it is greater than the The first threshold indicates that the target vehicle can receive the target service requester only after it moves; if it is less than or equal to the first threshold, it indicates that the target vehicle can receive the target service requester without moving. In addition, it is also necessary to determine whether the value corresponding to the travel distance information of the target vehicle after receiving the ride order is less than the first threshold. If it is less than the second threshold, it means that the distance traveled by the target vehicle is very short or has not moved; greater than or Equal to the second threshold, which means that the target vehicle has undergone a large displacement. Therefore, when the distance corresponding to the distance information is greater than the first threshold, the value corresponding to the travel distance information is less than the second threshold, indicating that the target vehicle can only receive the target service requester after a large displacement occurs. However, the target vehicle did not move or the moving distance was short, and at the same time, the service provider of the target vehicle did not contact the target service requester. Therefore, when the above three situations occur, it means that the service provider has no willingness to pick up the service requester. Therefore, when the above three situations occur, it can be determined that the target vehicle has malicious parking improper behavior.

It should be noted that when at least one of the above three conditions is not met, it is determined that the target vehicle does not have malicious parking improper behavior. The foregoing is only an exemplary description. How to determine whether the service provider has malicious residency behavior based on the communication record information and the itinerary record information can be set according to actual needs, and there is no specific limitation here.

In some embodiments, after it is determined based on step 950 that the target vehicle corresponding to the vehicle information has malicious parking improper behavior after receiving the target order, the target order may be sent to the online to online The device of the offline service platform (for example, the device of the online car-hailing platform) or the device corresponding to the target vehicle may also prohibit sending orders to be sent to the target vehicle in the current time period.

It should be noted that the foregoing description of the process 900 is only for example and explanation, and does not limit the scope of application of the present application. For those skilled in the art, various modifications and changes can be made to the process 900 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

Fig. 10 is an exemplary flowchart for determining whether a service provider has contacted a service requester according to some embodiments of the present application. For example, the process 400 may be stored in the storage device 150 and/or memory (for example, ROM 230, RAM 240, etc.) in the form of instructions, and is executed by the server 110 (for example, the processing device 112 in the server 110, or the processing device 112 in the server 110). The processor 220 of the processing device 112) calls and/or executes.

As shown in FIG. 10, when the service provider of the target vehicle is in contact with the target service requester according to the communication record information, the following steps can be implemented:

Step 1010: Determine whether the service provider of the target order meets the following three conditions according to the communication record information. Step 1010 may be performed by the processing device 112 (for example, the determining unit 620).

In some embodiments, it is necessary to determine whether the service provider of the target order is satisfied: the service provider dialed the contact number of the service requester within the second preset period of time; the service provider is in the third A call connection with the service requester is established within a preset time period; and the service provider sends instant messaging information to the service requester within a fourth preset time period.

In some embodiments, the communication record information may include call records and instant communication records of the service provider. According to the call records of the service provider, it can be determined whether the service provider actively dialed the service requester's phone within a period of time since receiving the target order (corresponding to the second preset duration), and whether the service provider received the target order from the service provider. Within a period of time (corresponding to the third preset duration), whether there is a valid call connection with the service requester. According to the even communication record of the service provider, it can be determined whether the service provider has sent instant communication information to the service requester within a period of time (corresponding to the fourth preset time period) after receiving the target order. Among them, the instant messaging information can be an instant messaging method in an online-to-offline service platform, or any other form of instant messaging.

In these situations, if the service provider satisfies any of the conditions, even if there is no effective contact (for example, the phone is not connected), it means that the service provider is willing to contact the service requester. If the service provider is not satisfied with these three conditions, it means that the service provider has no intention to contact the service requester. Therefore, it is possible that the service provider has maliciously resided in improper behavior, that is, refuses to contact the service request. The act of establishing effective contact with the service requester to force the service requester to cancel the order.

In some embodiments, the second preset duration, the third preset duration, and the fourth preset duration are all set by relevant staff of the online-to-offline service platform according to specific situations, and can also be set according to different situations. Different settings can also be changed, which is not limited here. The second preset duration, the third preset duration, and the fourth preset duration may all determine an appropriate value according to historical data of the service platform. For example, it can be set according to the call record information in the order that has been determined to have improper behavior. Among them, the second preset duration can be 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes, etc., the third preset duration can be 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes, etc., and the fourth The preset duration can be 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes, etc.

Step 1020: In response to the service provider not satisfying all the conditions, it is determined that the service provider has not contacted the service requester.

Specifically, the way for the service provider to contact the service requester may include voice calls and instant messaging. Among them, if the voice call connection is successfully established within the third preset time, or if the service provider dials the service requester's phone within the second preset time (regardless of whether the phone is connected or not), or in the fourth The service provider sends instant messaging information within the preset time (regardless of whether the service requester replies or not), it indicates that the service provider has contacted the service requester.

When at least one of the above three conditions is met, it all means that the service provider has the willingness to pick up the service requester. When the above three conditions are not met, it means that the service provider has not contacted the service requester, and to a certain extent, it can also indicate that the service provider has no willingness to pick up the service requester. Therefore, it is possible to determine whether the service provider of the target vehicle has contacted the target service requester based on the above three situations, and to a certain extent reflect whether the service provider has malicious staying improper behavior.

It should be noted that the foregoing description of the process 1000 is only for example and description, and does not limit the scope of application of this application. For those skilled in the art, various modifications and changes can be made to the process 1000 under the guidance of this application. However, these amendments and changes are still within the scope of this application.

The possible beneficial effects of the embodiments of this application include, but are not limited to: (1) reducing manual workload; (2) judging multiple target orders at the same time; (3) supporting large-scale order judgment; (4) ) Improve the efficiency of identifying misbehavior in online-to-offline services, thereby better scheduling vehicle resources. It should be noted that different embodiments may produce different beneficial effects. In different embodiments, the possible beneficial effects may be any one or a combination of the above, or any other beneficial effects that may be obtained.

The basic concepts have been described above. Obviously, for those skilled in the art, the above detailed disclosure is only an example, and does not constitute a limitation to the application. Although it is not explicitly stated here, those skilled in the art may make various modifications, improvements and amendments to this application. Such modifications, improvements, and corrections are suggested in this application, so such modifications, improvements, and corrections still belong to the spirit and scope of the exemplary embodiments of this application.

At the same time, this application uses specific words to describe the embodiments of the application. For example, "one embodiment", "an embodiment", and/or "some embodiments" mean a certain feature, structure, or characteristic related to at least one embodiment of the present application. Therefore, it should be emphasized and noted that “one embodiment” or “one embodiment” or “an alternative embodiment” mentioned twice or more in different positions in this specification does not necessarily refer to the same embodiment. . In addition, some features, structures, or characteristics in one or more embodiments of the present application can be appropriately combined.

In addition, unless explicitly stated in the claims, the order of processing elements and sequences, the use of numbers and letters, or the use of other names in this application are not used to limit the order of the procedures and methods of this application. Although the foregoing disclosure uses various examples to discuss some invention embodiments that are currently considered useful, it should be understood that such details are for illustrative purposes only, and the appended claims are not limited to the disclosed embodiments. On the contrary, the rights The requirements are intended to cover all modifications and equivalent combinations that conform to the essence and scope of the embodiments of the present application. For example, although the system components described above can be implemented by hardware devices, they can also be implemented only by software solutions, such as installing the described system on existing servers or mobile devices.

For the same reason, it should be noted that, in order to simplify the expressions disclosed in this application and to help the understanding of one or more embodiments of the invention, in the foregoing description of the embodiments of this application, multiple features are sometimes combined into one embodiment. In the drawings or its description. However, this disclosure method does not mean that the subject of the application requires more features than those mentioned in the claims. In fact, the features of the embodiment are less than all the features of the single embodiment disclosed above.

Some examples use numbers describing the number of ingredients and attributes. It should be understood that such numbers used in the description of the examples use the modifier "about", "approximately" or "substantially" in some examples. Retouch. Unless otherwise stated, "approximately", "approximately" or "substantially" indicate that the number is allowed to vary by ±20%. Correspondingly, in some embodiments, the numerical parameters used in the description and claims are approximate values, and the approximate values can be changed according to the required characteristics of individual embodiments. In some embodiments, the numerical parameter should consider the prescribed effective digits and adopt the general digit retention method. Although the numerical ranges and parameters used to confirm the breadth of the range in some embodiments of this application are approximate values, in specific embodiments, the setting of such numerical values is as accurate as possible within the feasible range.

For each patent, patent application, patent application publication and other materials cited in this application, such as articles, books, specifications, publications, documents, etc., the entire contents of which are hereby incorporated into this application by reference. The application history documents that are inconsistent or conflicting with the content of this application are excluded, and documents that restrict the broadest scope of the claims of this application (currently or later attached to this application) are also excluded. It should be noted that if there is any inconsistency or conflict between the description, definition, and/or term usage in the attached materials of this application and the content described in this application, the description, definition and/or term usage of this application shall prevail .

Finally, it should be understood that the embodiments described in this application are only used to illustrate the principles of the embodiments of this application. Other variations may also fall within the scope of this application. Therefore, as an example and not a limitation, the alternative configuration of the embodiment of the present application can be regarded as consistent with the teaching of the present application. Accordingly, the embodiments of the present application are not limited to the embodiments explicitly introduced and described in the present application.

Claims

A data processing system includes:

At least one storage medium storing a set of instructions; and

At least one processor configured to communicate with the at least one storage medium, characterized in that, when executing the set of instructions, the at least one processor is configured to:

Acquiring a target order, where the target order is an order that has been cancelled;

Determining the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order;

According to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order.
The system of claim 1, wherein the behavior record information includes communication record information of the service provider of the target order, travel record information of the target vehicle, and operation record information of the target order. At least two of them.
The system according to claim 2, wherein, according to the behavior record information, it is determined whether the target vehicle has any improper behavior after receiving the target order, and the at least one processor is configured to:

Determine whether the service provider of the target order has contacted the service requester of the target order according to the communication record information;

According to the travel record information, determine the distance information between the target vehicle and the service requester of the target order, and the travel distance information of the target vehicle after receiving the target order, and the distance The distance information corresponds to a first threshold, and the driving distance information corresponds to a second threshold;

According to the operation record information, the canceler information of the target order is determined, and the time interval information between when the order is placed and when the target order is cancelled, and the time interval information corresponds to a first preset duration.
The system according to claim 3, wherein, according to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order, and the at least one processor is configured to:

In response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the value corresponding to the driving distance information is less than the The second threshold determines that the target vehicle has improper behavior after receiving the target order.
The system according to claim 3, wherein, according to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order, and the at least one processor is configured to:

In response to the service provider of the target order not contacting the service requester of the target order, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first predetermined When the duration is set, it is determined that the target vehicle has improper behavior after receiving the target order.
The system according to claim 3, wherein, according to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order, and the at least one processor is configured to:

In response to the value corresponding to the distance information being greater than the first threshold, the value corresponding to the driving distance information is less than the second threshold, the canceling party information is the service requester, and the time interval information When the corresponding value is greater than the first preset time period, it is determined that the target vehicle has improper behavior after receiving the target order.
The system according to claim 3, wherein, according to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order, and the at least one processor is configured to:

In response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, and the value corresponding to the driving distance information is less than the first threshold. Second threshold, when the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle has improper behavior after receiving the target order .
The system according to claim 3, wherein, according to the communication record information, it is determined whether the service provider of the target order has contacted the service requester of the target order, and the at least one processor is configured to :

According to the communication record information, determine whether the service provider of the target order meets:

The service provider dialed the contact number of the service requester within the second preset time period;

The service provider establishes a call connection with the service requester within a third preset time period; and

The service provider sends instant messaging information to the service requester within the fourth preset time period;

In response to the service provider not satisfying all the conditions, it is determined that the service provider has not contacted the service requester.
The system according to claims 1-8, wherein the at least one processor is further configured to:

It is forbidden to send pending orders to the target vehicle with improper behavior within the current preset time period.
A data processing method, which is implemented on a computing device having at least one processor and at least one computer-readable storage medium, characterized in that the method includes:

Acquiring a target order, where the target order is an order that has been cancelled;

Determining the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order;

According to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order.
The method of claim 10, wherein the behavior record information includes communication record information of the service provider of the target order, travel record information of the target vehicle, and operation record information of the target order. At least two of them.
The method according to claim 11, wherein determining whether the target vehicle has improper behavior after receiving the target order according to the behavior record information comprises:

Determine whether the service provider of the target order has contacted the service requester of the target order according to the communication record information;

According to the travel record information, determine the distance information between the target vehicle and the service requester of the target order, and the travel distance information of the target vehicle after receiving the target order, and the distance The distance information corresponds to a first threshold, and the driving distance information corresponds to a second threshold;

According to the operation record information, the canceler information of the target order is determined, and the time interval information between when the order is placed and when the target order is cancelled, and the time interval information corresponds to a first preset duration.
The method according to claim 11, wherein, according to the behavior record information, judging whether the target vehicle has any improper behavior after receiving the target order, further comprising:

In response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than a first threshold, and the value corresponding to the driving distance information is less than a second threshold, It is determined that the target vehicle has improper behavior after receiving the target order.
The method according to claim 11, wherein, according to the behavior record information, judging whether the target vehicle has any improper behavior after receiving the target order, further comprising:

In response to the service provider of the target order not contacting the service requester of the target order, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than the first preset duration When it is determined that the target vehicle has improper behavior after receiving the target order.
The method according to claim 11, wherein, according to the behavior record information, judging whether the target vehicle has any improper behavior after receiving the target order, further comprising:

In response to the value corresponding to the distance information being greater than the first threshold, the value corresponding to the travel distance information is less than the second threshold, the canceling party information is the service requester, and the value corresponding to the time interval information is greater than When the first preset duration is used, it is determined that the target vehicle has improper behavior after receiving the target order.
The method according to claim 11, wherein, according to the behavior record information, judging whether the target vehicle has any improper behavior after receiving the target order, further comprising:

In response to the service provider of the target order not contacting the service requester of the target order, the value corresponding to the distance information is greater than the first threshold, the value corresponding to the driving distance information is less than the second threshold, and When the canceling party information is the service requester and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle has improper behavior after receiving the target order.
The method of claim 12, wherein determining whether the service provider of the target order has contacted the service requester of the target order according to the communication record information, further comprising:

According to the communication record information, determine whether the service provider of the target order meets:

The service provider dialed the contact number of the service requester within the second preset time period;

The service provider establishes a call connection with the service requester within a third preset time period; and

The service provider sends instant messaging information to the service requester within the fourth preset time period;

In response to the service provider not satisfying all the conditions, it is determined that the service provider has not contacted the service requester.
The method according to claims 10-17, wherein the method further comprises:

It is forbidden to send pending orders to the target vehicle with improper behavior within the current preset time period.
A non-transitory computer-readable storage medium including at least one set of instructions for processing data, wherein when executed by at least one processor of a computer device, the at least one set of instructions instructs the at least one processor:

Acquiring a target order, where the target order is an order that has been cancelled;

Determining the behavior record information of the target order and the vehicle information of the target vehicle corresponding to the target order;

According to the behavior record information, it is determined whether the target vehicle has improper behavior after receiving the target order.