WO2019052022A1

WO2019052022A1 - Alarm processing method, alarm platform, and storage medium

Info

Publication number: WO2019052022A1
Application number: PCT/CN2017/113710
Authority: WO
Inventors: 梁晓磊; 林锋; 杨鹏
Original assignee: 新丝绸之路科技有限公司
Priority date: 2017-09-13
Filing date: 2017-11-30
Publication date: 2019-03-21
Also published as: CN107680354A

Abstract

Embodiments of the present invention provide an alarm processing method, an alarm platform, and a computer storage medium. The alarm processing method can be applied to a first alarm platform, and comprises: receiving alarm information sent by a first terminal and carrying location information, the location information being information on a location where an alarm event provided by the first terminal happens; pushing the alarm information to a second alarm platform adapted to the location information according to the location information carried in the alarm information; and sending alarm feedback information to the first terminal.

Description

Alarm processing method, alarm platform and storage medium

The present application is based on a Chinese patent application filed on Jan. 13, 2017, the entire disclosure of which is hereby incorporated by reference.

Technical field

The present invention relates to the field of information technology, and in particular, to an alarm processing method, an alarm platform, and a computer storage medium.

Background technique

People who are living or working in a place may encounter an emergency and need an emergency alert. The general alarm process is: the user dials the alarm call and alarms by voice call.

After the alarm platform receives the alarm information, how to quickly perform the alarm processing, so that the alarm is urgently dealt with in the first time, and the adverse consequences caused by the control alarm event are still problems that need to be further solved in the prior art.

Summary of the invention

In view of this, embodiments of the present invention are directed to providing an alarm processing method, an alarm platform, and a computer storage medium, at least partially solving the above problems.

In order to achieve the above object, the technical solution of the present invention is implemented as follows:

In a first aspect, an embodiment of the present invention provides an alarm processing method, where the first alarm platform is applied, including:

Receiving, by the first terminal, alarm information carrying location information, where the location information Information for the location of the alarm event provided by the first terminal;

And transmitting, according to the location information carried in the alarm information, the alarm information to a second alarm platform that is adapted to the location information;

Sending alarm feedback information to the first terminal.

In a second aspect, an embodiment of the present invention provides an alarm platform, where the alarm platform is a first alarm platform, including:

The receiving unit is configured to receive the alarm information that is sent by the first terminal and that carries the location information, where the location information is information about the location of the alarm event provided by the first terminal;

The pushing unit is configured to push the alarm information to the second alarm platform that is adapted to the location information according to the location information carried in the alarm information;

The sending unit is configured to send alarm feedback information to the first terminal.

In a third aspect, an embodiment of the present invention provides an alarm platform, where the alarm platform is a first alarm platform, including one or more alarm servers, where the alarm server includes: a transceiver, a memory, a processor, and a storage. a computer program running on a memory and executed by a processor;

The processor is coupled to the memory and the transceiver, respectively, and configured to perform an alarm processing method provided by one or more of the above-described technical solutions by executing the computer program.

In a fourth aspect, an embodiment of the present invention provides a computer storage medium, where the computer storage medium stores a computer program; after the computer program is executed, the alarm processing method provided by the one or more technical solutions can be implemented.

The alarm processing method, the alarm platform and the computer storage medium provided by the embodiments of the present invention, the alarm information is no longer directly sent to the second alarm platform that can be given to public alarm, fire or hospital, etc., but is sent to the first alarm. The first alarm platform is sent to the second alarm platform adapted to the location information based on the location information carried in the alarm information. In this case, on the one hand, when the user of the first terminal performs an alarm, it is no longer necessary to determine which second alarm platform to send the alarm information to, and reduce the alarm delay caused by the query before the alarm information is sent; On the other hand, the problem that the alarm processing delay caused by the mutual transmission after the second alarm platform having no jurisdiction receives the alarm information is reduced. Therefore, in the embodiment of the present invention, the first terminal only needs to send the alarm information carrying the location information to the nearest or the first alarm platform to which it is bound, and the first alarm platform automatically has jurisdiction based on the location information or may The second alarm platform with the fastest speed for emergency processing realizes the quick access of the alarm information on the one hand, and realizes the rapid and urgent processing of the alarm information on the other hand, and realizes the acceleration of the alarm processing from multiple levels.

DRAWINGS

1 is a schematic flowchart of a first alarm processing method according to an embodiment of the present invention;

2 is a schematic flowchart of a second alarm processing method according to an embodiment of the present invention;

3 is a schematic flowchart of a third alarm processing method according to an embodiment of the present invention;

4 is a schematic structural diagram of a first alarm platform according to an embodiment of the present invention;

FIG. 5 is a schematic diagram of an alarm system according to an embodiment of the present invention; FIG.

FIG. 6 is a schematic flowchart diagram of a third alarm processing method according to an embodiment of the present invention;

FIG. 7 is a schematic structural diagram of another server according to an embodiment of the present invention.

Detailed ways

The technical solutions of the present invention are further elaborated below in conjunction with the drawings and specific embodiments.

As shown in FIG. 1 , the embodiment provides an alarm processing method, and the application of the first alarm platform includes:

Step S110: Receive alarm information that is sent by the first terminal and that carries location information, where the location information is information about a location where an alarm event is provided by the first terminal.

Step S120: Push the alarm information to the first alarm platform according to the location information carried in the alarm information, for example, by pushing the alarm information directly to the location. The message queue of the adapted second alarm platform, wherein the message The alarm information in the queue is used by the second alarm platform to perform processing according to the location of the alarm information in the message queue; such a direction is equivalent to the message that the first alarm platform directly establishes to the second alarm platform. The alarm information is written in the queue; at this time, the first alarm platform may directly push the alarm information based on the queue address of the message queue; in other embodiments, the first alarm platform may also be based on the second alarm platform. Sending the alarm information to the second alarm platform, such as a network protocol (IP) address or a medium access control (MAC) address or a tunnel address, is not limited to directly pushing the alarm information to the message queue;

Step S130: Send alarm feedback information to the first terminal.

The alarm processing method of this embodiment is a method for processing alarm information. The first alarm platform may be a server end that directly receives the alarm information sent by the first terminal. In some embodiments, the first alarm platform is a private alarm platform such as an enterprise alarm platform, a mall alarm platform, or a community alarm platform. The second alarm platform here can be a public alarm platform, which can be a public alarm platform connected to the public security system, the fire protection system, the medical system, and various disaster relief systems.

A dedicated transmission link may be established between the first alarm platform and the second alarm platform, and the dedicated transmission link may be a fast transmission link, and the dedicated transmission link may be a transmission tunnel established based on a tunnel technology. The transmission method is faster than connecting to the second alarm platform via the Internet or based on a network protocol (IP) address or the like.

In this embodiment, the first alarm platform receives the alarm information sent by the first terminal, and the alarm information carries at least the location information of the sending location of the alarm event.

The first terminal may be: a fixed terminal and/or a mobile terminal carried by the user. The fixed terminal may be a desktop computer in a shopping mall, or a monitoring device or the like. The mobile terminal may be: a mobile electronic device such as a mobile phone, a tablet computer or a wearable device carried by the user.

In some embodiments, the location information may be: location information obtained by various positioning methods, for example, a Global Position System (GPS) module of the mobile terminal. The group performs GPS positioning to obtain GPS data. For another example, the location information may be: location information based on the assisted positioning of the base station, or location information obtained based on the positioning of the Beidou system.

In this embodiment, the first terminal does not directly send the alarm information to the second alarm platform, but sends the alarm information to the first alarm platform, where the first alarm platform may be the jurisdiction area including the current location of the first terminal. The alarm access platform may also be an alarm access platform bound by the first terminal. For example, the first terminal side holds the employee whose user is company A; the first alarm platform may be the company alarm platform of company A. In this case, the alarm information is transferred to the second alarm platform through the first alarm platform, which can prevent the individual user from quickly determining the current alarm platform that can handle the alarm event at the location where the alarm is located. The time consumed, the user of the first terminal can directly alarm based on the alarm application (Application, APP) in the terminal, or directly alarm by using the communication address of the first alarm platform to which it is bound. The first alarm platform, as a relay and pre-processing platform for dedicated alarm information, can quickly determine the second alarm platform that can handle the current alarm event and forward it to the second alarm platform to realize the access of the alarm information. And the quick positioning and searching of the second alarm platform reduces the problem that the alarm information is directly uploaded to the second alarm platform, and the alarm processing delay caused by the transfer between different second alarm platforms is large, thereby improving the timeliness of the alarm processing.

In other embodiments, the location information may also be location information pre-stored in the fixed terminal.

In some embodiments, the method further includes: storing the alarm information; in this case, after receiving the alarm information, storing the alarm information in a corresponding database for backup, so as to prevent the alarm information from being sent to When the message queue of the second alarm platform fails, it can be sent again based on the alarm information in the database.

The storing the alarm information may include:

The alarm information is stored in the alarm database according to a preset information format. In this case, when the alarm information in the alarm database is subsequently retrieved, the alarm time, the alarm event number, and the The communication identification of the alarm and the information of the alarm personnel are used to retrieve the alarm information to improve the retrieval efficiency. The communication identifier may include: a mobile phone number, a micro signal, and the like, a timely communication identifier, and the like.

In step S120, the alarm information is sent to the message queue corresponding to the second alarm platform according to at least the location information carried by the alarm information.

The message queue can be a first in first out queue (FIFO). The second alarm platform will process according to the order of receiving the alarm information in the FIFO, so as to realize the processing of the alarm information according to the alarm time sequence. In this embodiment, the message queue may also be other queues than the FIFO queue, for example, a non-FIFO queue carrying priority order or the like.

The step S120 may include at least one of the following:

Directly pushing the alarm information into the message queue;

The alarm information is converted into an alarm message of a predetermined format, and the alarm message is pushed to the message queue, so that when the second alarm platform extracts the alarm message from the message queue, the analysis can be performed more quickly and the response can be accelerated.

The alarm information sent by the first terminal may be disorderly arranged, and the message type may be video information, audio information, and graphic information. In this embodiment, the first alarm platform converts the alarm information according to a predetermined format, converts it into an alarm message, and then pushes it to the message queue. Usually the information in the message queue can be textual information.

For example, the first alarm platform receives a fire alarm. In addition to the location information remains, the alarm information includes: video information of the fire scene. After receiving the alarm information, the first alarm platform extracts the location information, and determines the alarm type as a fire according to the video information, initially estimates the fire level according to the fire video, and/or flammable items at the fire site. Converting the information into text information, filling it into a predetermined field of the alarm message, and pushing the alarm message to the message queue, so that the second alarm platform can easily follow the codec information after extracting the alarm message from the message queue. By interpreting the alarm message, various items of the alarm handling process can be quickly obtained, for example, the manpower of the police according to the current fire situation.

In summary, the step S120 may include:

Parsing the alarm information to determine an area affected by the alarm event, and encoding the alarm message according to preset codec information;

Push the encoded alarm message to the corresponding message queue.

The alarm message here can be a direct binary bit stream.

In the embodiment, the first alarm platform performs the analysis of the alarm information, on the one hand, the amount of data in the message queue sent to the second alarm platform can be reduced, and on the other hand, the processing load of the second alarm platform is shared, and all alarm information is avoided. Directly sent to the second alarm platform to resolve itself, resulting in a large delay in the distribution of alarm processing by the second alarm platform.

In this embodiment, in order to reduce panic on the one hand, and to feedback to the alarm user in time to avoid repeated repeated alarms, the feedback information is sent to the first terminal in time after receiving the alarm information. The feedback information here may be: reception status information and/or alarm processing status information.

The receiving status information may include: receiving the determining information. The alarm processing status information may include: whether to forward to the public alarm platform, or the processing manpower of the second alarm platform has been excluded for processing, or how long the processing personnel are expected to arrive at the scene for processing.

In some embodiments, the feedback information may further include emergency response guidance information to assist the alarm personnel in responding to the alarm event to control the event of the alarm event before the processing manpower or processing device arrives.

In summary, in this embodiment, the first alarm platform first receives the alarm information of the first terminal, and the first alarm platform performs a partial filtering and the like, and then sends the corresponding alarm to the corresponding second alarm platform (the public alarm platform). In this case, on the one hand, the public alarm platform can use the existing private alarm platform to perform some pre-processing of alarm information filtering, make full use of the processing power of the private alarm platform, and share the load of the public alarm platform, so that the alarm processing is more Efficiency, thereby reducing the response delay of the alarm response. On the other hand, when improving the processing efficiency of alarm events, The public alarm platform does not need to expand the subsystems of the public alarm platform in various geographical locations, but through the docking with the private alarm platform, the capability of the alarm platform can be easily expanded, and the compatibility with the existing alarm platform is strong. The characteristics of low cost of expansion.

Optionally, the step S120 may include:

Deriving, according to the location information, the alarm information to a second alarm platform in which the jurisdiction includes an occurrence location of the alarm event, for example, directly writing the alarm to the second alarm platform in the relationship area including the occurrence location In the message queue.

Different types of alarm events can be handled by the unused second alarm platform. For example, the fire needs to be handled by the fire alarm system's alarm platform; for example, the violent fighting needs to be handled by the public security alarm platform; for example, medical events, Need to be processed by the medical treatment platform of the hospital system. The jurisdiction of a fire station is limited or limited. In the embodiment, when the first alarm platform pushes the alarm information to the corresponding message queue, the location information and the jurisdiction area carried in the alarm information are combined with the corresponding The second alarm platform of the jurisdiction pushes, thus realizing the location distribution, adopting the principle of proximity processing or the proximity processing location, so that the alarm event can be urgently dealt with.

Optionally, the alarm information further carries alarm description information describing the alarm event; wherein the alarm description information includes: at least one of characterizing an alarm type and a severity level of the alarm event;

The step S120 may include at least one of the following:

And sending, according to the location information and the alarm description information, the alarm information to a first message queue, where the first message queue is: the jurisdiction includes the location of occurrence and is specifically processed by the alarm type a message queue of the second alarm platform;

And sending, according to the location information and the alarm description information, the alarm information to a second message queue, where the second message queue is: the jurisdiction includes the location of occurrence and the processing level is related to the severity level Adapted message queue.

The alarm description information in the embodiment may be: various types of information, and information such as an alarm type and/or a severity level may be obtained according to the alarm description information. In some embodiments, the alarm description information is further It may include: other attribute information describing the status of the alarm event. For example, the violent fighting event may include: the number of people involved in the fight, whether the armed person has armed, the type of armed device, the current direction of movement of the position, and the like to describe the alarm event. In some embodiments, the alarm description information may further include a surrounding environment at which the location occurs. The environment here may include: the built environment, whether it is a shantytown or a high-rise building, whether there is a school nearby, etc., so that it is convenient to use countermeasures corresponding to the surrounding environment in the police, to control the serious events of the alarm event and reduce the alarm event. Financial loss and personal safety issues.

Optionally, as shown in FIG. 2, the method further includes:

Step S101: Obtain security status information in an area where the first alarm platform is located;

Step S102: Broadcast a security alert notification to the second terminal according to the security status information.

In this embodiment, the first alarm platform may be an intelligent alarm platform, and collect various information related to the security status from the first terminal, the second alarm information, and other device intelligence, and according to the installation status information The second terminal broadcasts security warning information. In this embodiment, the second terminal may be located in an area where the first alarm platform is located, or a terminal in an area under the jurisdiction of the first alarm platform.

For example, the security status information may include: weather information, the fire prevention condition may be obtained according to the weather information, and the fire prevention warning notification may be sent to the terminal of the merchant in the shopping mall according to the fire prevention condition.

In some areas, it may be a high-risk area for theft. The first alarm platform may send an anti-theft warning notice to the area where the frequency of theft is higher than the preset frequency according to the frequency of the theft.

Optionally, as shown in FIG. 3, the method further includes:

Step S103: Parsing the alarm information to determine an area affected by the alarm event;

Step S104: Broadcasting to the second terminal located in the area affected by the alarm event The security processing notification corresponding to the alarm information.

For example, in the shopping mall or in the first alarm platform in the office building, the elevator safety accident alarm is received; after the first alarm platform analysis is the elevator safety problem, the manpower is processed and the security is broadcasted to the second terminal according to the alarm information. Handling notifications for person flow grooming and security incident handling.

Optionally, the method further includes:

Sending registration information for applying for a specific user account to the second alarm platform;

Authorization information returned based on the registration information;

Logging in to the second alarm platform based on the authorization information, and establishing a dedicated transmission link with the second alarm platform;

The step S120 may include:

The alarm information is pushed to a message queue adapted to the location information using the dedicated transmission link.

In this embodiment, the second alarm platform needs to register with the second alarm platform. After the registration, the second alarm platform performs authorization. The authorization information herein may include: a specific user account, an effective use period of the account, and the first One or more of the authority information of the alarm platform and the type of alarm event that the first alarm platform can administer.

The first alarm platform logs in to the second alarm platform based on the authorization information, and establishes a dedicated transmission link with the second alarm platform, where the dedicated transmission link can be a type of high-speed transmission link, which is based on the high-speed transmission in step S120. The link sends the alarm information to the second alarm platform.

In this embodiment, the dedicated transmission link may be a transmission link directly connected to the second alarm platform. If the first terminal directly reports to the second alarm platform through the network, the second alarm platform is in safety consideration, and it may be necessary to use a security device such as a gateway to perform security filtering and interception processing on the data packet sent by the first terminal, etc. Identification of a terminal, etc. In this embodiment, the first alarm platform transmits the alarm information through a dedicated transmission link. Then, when the security gateway receives the alarm information, it directly transmits the information, and no security filtering and/or identity confirmation is performed. The security filtering and/or identity confirmation here can be completed by the first alarm platform. In this case, the operations of security filtering and/or identity verification are no longer concentrated on the second alarm platform, but are scattered to the respective sections. An alarm platform is distributed to process, so that the processing efficiency of the first alarm platform can be improved again, and the overall alarm processing rate is reflected.

In some embodiments, the method further includes:

Obtaining emergency contact information of the first terminal;

And sending, according to the emergency contact information, prompt information corresponding to the alarm information to the third terminal.

In this implementation, the emergency contact information of the first terminal may be information pre-stored in the first alarm platform, for example, the first communication identifier and the emergency contact of the first terminal are stored in the first alarm platform. Corresponding relationship of the second communication identifier of the person, querying the corresponding relationship based on the first communication identifier of the first terminal, obtaining a second communication identifier, where the second communication identifier is the emergency contact information; After the emergency contact is sent to the emergency contact, the prompt information is sent, so that when the emergency contact of the alarm user of the first terminal is required to participate in the assistance, the emergency contact can be contacted by sending the prompt information.

In some embodiments, the prompt information may be set to alarm information sent by the first terminal, and the first alarm platform directly forwards the alarm information.

In some embodiments, the alarm information stored in the message queue of the second alarm platform may be used to trigger the second alarm platform to send the location information based on the location information to the corresponding alarm processing terminal based on the location proximity principle. On the other hand, the alarm processing resources (human resources and/or equipment resources) are deployed to perform emergency processing, thereby improving the efficiency of alarm processing.

In some embodiments, the method further includes:

Obtaining load status information of multiple second alarm platforms;

According to the load status information, the priority is lighter and the jurisdiction includes the occurrence The second alarm platform of the location sends the alarm information, thereby implementing load balancing of the plurality of second alarm platforms, thereby improving the alarm processing efficiency again in terms of load balancing.

As shown in FIG. 4, the embodiment provides an alarm platform, where the alarm platform is a first alarm platform, including:

The receiving unit 110 is configured to receive the alarm information that is sent by the first terminal and that carries the location information, where the location information is information about the location of the alarm event provided by the first terminal.

The pushing unit 120 is configured to: according to the location information carried in the alarm information, push the alarm information to a second alarm platform that is adapted to the location information;

The sending unit 130 is configured to send alarm feedback information to the first terminal.

The receiving unit 110 and the sending unit 130 may correspond to a transceiver, and may be configured to send and receive alarm information. In some embodiments, the transceiver can be various types of transmit antennas, such as a mobile antenna configured to communicate with a base station, or a WiFi antenna that communicates over WiFi, and the like. In other embodiments, the transceiver may also be a network communication interface, such as a cable interface and/or a fiber optic cable interface, etc., in general, may be configured to interact with the first terminal for information.

The push unit 120 can be a transceiver corresponding to the information exchange with the second alarm platform, and can also be configured to correspond to the transceiver antenna and/or the network interface, and can be configured to be connected to the first alarm platform and the second alarm platform.

In this embodiment, the alarm information of the first terminal is no longer directly sent to the second alarm platform, so that on the one hand, the alarm user holding the first terminal can be avoided, and the second alarm for processing the corresponding alarm event cannot be accurately found. The alarm delay caused by the platform is large, and the processing delay caused by the mutual adjustment of the alarm information between different second alarm platforms is large, and the alarm information of the first terminal user is conveniently transmitted, and the processing delay of the public alarm platform is small. Features.

Optionally, the pushing unit 120 is configured to: according to the location information, push the alarm information into a message queue of a second alarm platform that is adapted to the location information, where The alarm information in the message queue is used by the second alarm platform to perform processing according to the location of the alarm information in the message queue.

In this embodiment, the first alarm platform may directly write the alarm information into a message queue of a corresponding second alarm platform, and the second alarm platform directly processes information in the message queue, as opposed to directly from a large number of The first terminal directly receives the alarm information, and the first alarm platform also needs to consume a large amount of system resources and time, and performs security processing on the alarm information (reducing malicious attacks such as counterfeit alarms and/or virus writing through security processing) and jurisdictions. The second alarm platform is selected and the like, and the first alarm platform distributed in different positions is used to perform at least pre-position matching and the like, which simplifies the processing load of the second alarm platform and improves the alarm processing efficiency. For example, the pushing unit 120 may push the alarm information to a message queue of a second alarm platform whose jurisdiction includes an occurrence location of an alarm event according to the location information.

Further, the alarm information further carries alarm description information describing the alarm event; wherein the alarm description information includes: at least one of characterizing an alarm type and a severity level of the alarm event; the root pushing unit 120, configured to perform at least one of the following:

In some embodiments, the first alarm platform further includes:

An obtaining unit configured to obtain security status information in an area where the first alarm platform is located;

The first broadcast unit is configured to broadcast a security alert notification to the second terminal according to the security status information.

In some embodiments, the obtaining unit may include: a transceiver, from the first terminal, the second The security status information is received in the alarm platform and other devices, where the security status information may be security status information within the jurisdiction of the first alarm platform.

In other embodiments, the obtaining unit may include a processor or the like.

The processor may be a central processing unit (CPU), a microprocessor (MCU), a digital signal processor (DSP), an application processor (AP), a programmable array (PLC), an application specific integrated circuit (ASIC), etc. The electronic structure having the information processing function generates the security status information according to the received information corresponding to the installation status information. For example, according to the crowd distribution information of the shopping mall, the stepping safety warning information is generated, and, for example, the statistical information is distributed according to the event type, and the early warning notification of the high alarm event is sent in a specific area.

The first broadcast unit herein may be a communication interface that is directly transmitted to a terminal located in a corresponding jurisdiction.

Optionally, the method further includes:

An analysis unit configured to parse the alarm information to determine an area affected by the alarm event;

The second broadcast unit is configured to broadcast a security processing notification corresponding to the alarm information to a second terminal located in an area affected by the alarm event.

The parsing unit here may correspond to a central processing unit (CPU), a microprocessor (MCU), a digital signal processor (DSP), an application processor (AP), a programmable array (PLC), an application specific integrated circuit (ASIC). Various parsers with information parsing capabilities.

The second broadcast unit may also correspond to the transceiver, and may directly send a security processing notification to the second terminal.

For example, the problem information for the elevator accident is released, and the information on the slippage condition of the snowy road surface is used to facilitate the user's appearance.

Optionally, the first alarm platform further includes:

a registration unit configured to send registration information for requesting a specific user account to the second alarm platform;

a return unit configured to be authorized information returned based on the registration information;

Establishing a unit, configured to log in to the second alarm platform based on the authorization information, and establish a dedicated transmission link with the second alarm platform;

The pushing unit 120 is configured to use the dedicated transmission link to push the alarm information into a message queue that is adapted to the location information.

In this embodiment, the registration unit and the return unit may correspond to a transceiver configured to exchange information between the first alarm platform and the second alarm platform, thereby completing registration of a specific user account of the alarm center user.

Optionally, the first alarm platform further includes:

a determining unit, configured to determine, according to the alarm information, whether the alarm event is a first type of alarm event;

The pushing unit 120 is configured to, when the alarm event is a first type of alarm event, push the alarm information to a message queue adapted to the location information according to the location information.

The determining unit may be corresponding to the foregoing various types of processors, and may be configured to determine the type of the alarm information, and the first type of alarm event is an alarm of an alarm event requiring a public alarm platform to assist the alarm. In some embodiments, the type of the alarm information further includes: a second type of alarm information, wherein the first alarm platform can self-allocate alarm processing resources, for example, human resources and/or device resources for self-processing alarm information. . In some embodiments, the sending unit 130 is further configured to: when the alarm event is a second type of alarm event, send the alarm information to the first alarm platform according to the location information. The second terminal, wherein the alarm information is used to trigger a user of the second terminal to process the second type of alarm event.

In this embodiment, the first alarm platform also shares some of its own alarm events, thereby dividing the processing load of the public alarm platform, and reducing the type of alarm information that is not distinguished. Types are sent to the second alarm platform resulting in the accumulation of tasks on the second alarm platform, and the problem of large delays due to stacking.

Two examples are provided below in connection with any of the above embodiments:

Example 1:

This example is based on a positioning-based alarm information processing system and based on the alarm processing method of the system. The alarm system includes four parts of intelligent terminals, police mobile device terminals, communication networks, and alarm information processing systems. The alarm information processing system is divided into at least two levels of processing platforms.

The positioning-based multimedia alarm information processing method and the fixed-point alarm information delivery technology proposed by the present example use the mysql database to construct a data storage model, the nginx server as a proxy and load balancing, and the ffmepg as an audio and video processing tool. The php and python languages serve as background data and request processing languages, and combine HTML as a front-end presentation language, using websocket and https as communication protocols.

The operation steps of the alarm information processing and the fixed-point alarm information delivery system include the following:

First: Apply to become the central user of the first alarm platform (ie, the aforementioned specific user) to obtain a specific user account, and realize the expansion of the two-level alarm platform in the alarm information processing system. In this example, the particular user account may also be referred to as an alarm center user account.

Second: the administrator of the second alarm platform performs audit according to the registration information. If the registration information is correct, the specific operation authority and the visible alarm area authority are assigned to the specific user account, and the specific user account is notified to be opened.

Third: Open the login system and log in according to the opened alarm center account. After the login authentication succeeds, enter the network page (alarm information processing and fixed-point alarm information delivery system).

Fourth: Enter the alarm information processing system: you can see the list of alarm information that is currently processed and not completed, the total number of current processing and unprocessed, you can preset the common processing method.

Fifth: Enter the data analysis page: complete display of the alarm information of each latitude within the jurisdiction Statistical analysis, including: one or more of population analysis, event type distribution map, feedback information display, jurisdiction security warning, and historical information retrieval. The crowd analysis, the event type distribution map, the feedback information display, the jurisdiction security warning, and the historical information retrieval may all be part of the foregoing security status information.

Sixth: Enter the notification system: Select the designated personnel and areas to send them security warning information to inform the near or current dangers. The notification system can be configured as the aforementioned security alert notification and security processing notification. The security alert notification is a notification of an early warning of a security-related event that may occur; the security process notification is a notification of the status of the security event or alarm event that has occurred.

Seventh: After receiving the helper alarm, the system receives the user alarm information of the jurisdiction through the webpage (the helper sends the alarm information through the network, which contains the help and detailed information of the scene. After receiving the information, the system follows the helper. The area and its jurisdiction are pushed to the police officer and the emergency contact set).

Eighth: Click on the received alarm information to accurately display the location of the helper, multimedia information such as live photos and videos. The multimedia information may be part of the information content carried in the aforementioned alarm information.

Ninth: According to the situation on the spot, the processing center will send appropriate rescue forces to the designated location to start the rescue, and mark the message as already processed.

Tenth: According to the situation on the spot, push the message to nearby terminals in time to keep them away from danger.

The implementation steps involved in the above steps of this example are as follows:

Use the database management tool to design the background database table structure, such as Users, police_info, public_alarm, etc. for storing data data structures.

The jwt and oauth2.0 technologies are used as user authentication technologies, including: authorization and identity authentication for alarm center users, for example, identity authentication based on authorization identifiers and/or passwords.

Use VSCODE as an editor, use hypertext transfer (https) protocol and network sockets The word (websoket) technology serves as the basis for communication between the various parts, and uses the php language to implement the reception, processing, saving, and distribution of messages.

According to the application and the actual situation, combined with the Geographical Consulting System (GIS) to assign authority to the alarm center users.

The user of the alarm center receives the helper alarm, and the server of the alarm center user receives the data sent by https, and saves it to the database at the first time; sends it to the helper through the push system, and tells the message that the message is sent successfully; according to the location and the location of the user The group pushes the message to the qualified alarm center through the message queue; according to the set emergency contact, the message is pushed to the set contact by the message pushing system. The push technology implements point-to-point accurate push according to the geographical information data and user id of the user's location, and pushes according to the location range and place name and the relationship between the subordinates of the jurisdiction, for example, the information sent to the Zhongguancun area, and the registered user in the Zhongguancun can receive the information. It is not acceptable to other areas, and Zhongguancun, which is sent to Haidian, can also receive it, but Chaoyang can't receive it, and so on.

The alarm center user receives the alarm information of the ordinary user on the system side.

Example 2:

This example provides an alarm handling method that includes:

Step 1: To ensure the safety of the company's personnel, an international company decided to use an alarm handling system that includes a two-level alarm platform, apply on the website, and submit necessary information such as the list of countries and personnel.

Step 2: After receiving the application, the system will review the user information, and then open the account for the applicant and notify the user.

Step 3: The unit staff installs and logs in the APP, and binds with the company, using the APP alarm for help.

Step 4: The company security department logs in to the information processing system according to the opened account.

Step 5: Company employees use app alarms in case of emergency.

Step 6: The company security department receives the alarm message on the web system, clicks on the message to see the precise location and audio and video data on the spot, dispatches the rescue force according to the scene, and can wait for the rescue according to the temporary emergency measures given on site.

Step 7: The police and ambulance personnel rushed to the scene. The police controlled the illegal elements and the medical personnel rescued the wounded. According to the alarm processing status or the human-computer interaction interface, the alarm processing status is received, and it is determined that the alarm processing is completed, and the processing status of the alarm information stored in the database is updated.

Example 3:

This example provides an alarm handling method that includes:

Step 1: The user of the alarm center receives a dangerous person's alarm in a certain shopping mall and has confirmed the authenticity.

Step 2: In order to further prevent the spread of danger, you need to send an evacuation notice to the mall staff, open the alarm center page, click the notification, enter the exact address and notification, and click Send.

Step 3: The mall personnel receive an orderly evacuation through the APP, and the nearby personnel are temporarily away from the mall after receiving the notification.

Example 4:

This example provides an alarm handling system that includes:

A terminal for installing an alarm application (App); the terminal is connected to the network server through a transmission network, for example, a mobile network or the Internet. The terminal can exchange information with the web server through the https protocol, where the information includes: alarm information and/or feedback information. This

The transport server is connected to the queue server, and the message queue of the second alarm platform is set in the transport server, which can be used to store unprocessed alarm information.

A database (DB) configurable to store alarm information received from the terminal.

The transmission server can be connected to the terminal of the police officer, and can directly dispatch the corresponding alarm personnel to the terminal of the alarm personnel to perform emergency processing.

The network server is also connected to the WEB server, and the WEB server is connected to the alarm center user. The WEB server here can serve the second alarm platform connected to the first alarm platform. Device. The WEB server is connected to the device of the alarm center user.

Example five:

As shown in FIG. 6, the example provides an alarm processing method, including:

The alarm center account is logged into the alarm processing system of the first alarm platform;

Sending the account information to the second alarm platform, and the second alarm platform performs data verification;

Based on the verification to determine whether the account is legal, if it is legally allowed to log in; if it is not legally determined whether to apply for the alarm center account immediately, if it is applied, enter the step of applying for the alarm center account, if not, the process ends;

Determine whether the application is approved. If it is passed, assign the account to set the permission; if not, report the error in the output of this application.

If login is allowed, the first alarm platform determines whether there is alarm information. If there is alarm processing, if there is no judgment to wait, if it is waiting to return to the previous step, if it does not wait, it ends.

After allowing login, the first alarm platform may allow opening of which pages of the second alarm platform, such as one or more of a notification page, a data analysis page, and an alarm list.

The alarm processing may include one or more of the following:

Inform police officers to deal with;

According to the situation on the spot, whether to notify the nearby personnel to evacuate and send a fixed notice. The fixed point notification here can be a notification sent at preset time intervals. The fixed point notification here may be: the fixed point notification is a notification sent to the determined area, or may be a range of areas with a certain positioning accuracy. The page for transmitting the notification may set the transmission location range based on the user input, which may be a street, a county, a district, a city, and the like.

In some examples, the fixed point notification is a notification of a precise location, such as sending a notification to a user of a shopping mall. The way the notification is sent can be sent at a specified time interval, telling the person who has just entered the area that the store is not safe.

As shown in FIG. 7, the embodiment provides an alarm platform, and the alarm platform is a first alarm. The platform includes one or more alarm servers, wherein the alarm server includes: a transceiver 330, a memory 310, a processor 320, and a computer program 340 stored on the memory 310 and executed by the processor 320;

The processor 320 is coupled to the memory 310 and the transceiver 330, respectively, and configured to perform an alarm method provided by any one or more of the above technical solutions by executing the computer program.

The transceiver 330 in this embodiment may correspond to a network interface, and the network interface may be a cable interface, and may be configured as other network elements for data interaction.

The memory 310 can include various types of storage media that can be configured for data storage. In the present embodiment, the storage medium included in the memory 310 is at least partially a non-volatile storage medium, and may be configured to store the computer program 340.

The processor 320 can include a central processing unit, a microprocessor, a digital signal processor, an application processor, an application specific integrated circuit or a programmable array, etc., and can be configured to implement the formation of PNF packets by execution of the computer program 340.

In this embodiment, the processor 320 can be connected to the transceiver 330 and the memory 310 via an in-device bus such as an integrated circuit bus.

The embodiment of the present invention further provides a computer storage medium storing a computer program, which is executed by a processor, and executes an alarm processing method provided by one or more of the foregoing technical solutions.

The computer storage medium provided by the embodiment of the invention includes: a mobile storage device, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, and the like, which can store program codes. Medium. Optionally, the computer storage medium can be a non-transitory storage medium. The non-transitory storage medium herein may also be referred to as a non-volatile storage medium.

In the several embodiments provided by the present application, it should be understood that the disclosed apparatus and method, It can be implemented in other ways. The device embodiments described above are merely illustrative. For example, the division of the unit is only a logical function division. In actual implementation, there may be another division manner, such as: multiple units or components may be combined, or Can be integrated into another system, or some features can be ignored or not executed. In addition, the coupling, or direct coupling, or communication connection of the components shown or discussed may be indirect coupling or communication connection through some interfaces, devices or units, and may be electrical, mechanical or other forms. of.

The units described above as separate components may or may not be physically separated, and the components displayed as the unit may or may not be physical units, that is, may be located in one place or distributed to multiple network units; Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, each functional unit in each embodiment of the present invention may be integrated into one processing module, or each unit may be separately used as one unit, or two or more units may be integrated into one unit; The integrated unit can be implemented in the form of hardware or in the form of hardware plus software functional units.

A person skilled in the art can understand that all or part of the steps of implementing the above method embodiments may be completed by using hardware related to the program instructions. The foregoing program may be stored in a computer readable storage medium, and the program is executed when executed. The foregoing storage device includes the following steps: the foregoing storage medium includes: a mobile storage device, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk. A medium that can store program code.

The above is only a specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily think of changes or substitutions within the technical scope of the present invention. It should be covered by the scope of the present invention. Therefore, the scope of the invention should be determined by the scope of the appended claims.

Industrial applicability

The alarm processing method, the alarm platform and the computer storage medium provided by the embodiment of the present invention, in the application, the first alarm platform receives the alarm information carried by the first terminal and carries the location information, and pushes the alarm information to the The second alarm platform is adapted to the location information, so that the user of the first terminal no longer needs to determine which second alarm platform to send the alarm information when performing the alarm, and the alarm delay caused by the query before the alarm information is sent is reduced. The phenomenon of reducing the delay of alarm processing caused by mutual transmission after receiving the alarm information by the second alarm platform without jurisdiction. The first terminal only needs to send the alarm information carrying the location information to the nearest or the first alarm platform to which it is bound, and the first alarm platform automatically has the jurisdiction based on the location information or can perform the emergency processing at the fastest speed. The second alarm platform realizes the quick access of the alarm information, realizes the rapid and urgent processing of the alarm information, and realizes the acceleration of the alarm processing from multiple levels. Therefore, the technical solution provided by the embodiment of the present invention has a positive industrial effect, and the technical solution of the present invention can be realized by setting the first alarm platform and relaying the alarm information, thereby having strong achievability and industrial scalability. Strong features.

Claims

An alarm processing method, applied to the first alarm platform, includes:

Receiving, by the first terminal, alarm information that carries location information, where the location information is information about a location where an alarm event is provided by the first terminal;

And transmitting, according to the location information carried in the alarm information, the alarm information to a second alarm platform that is adapted to the location information;

Sending alarm feedback information to the first terminal.
The method of claim 1 wherein

And transmitting, according to the location information carried in the alarm information, the alarm information to a second alarm platform that is adapted to the location information, including:

And sending, according to the location information, the alarm information to a message queue of a second alarm platform that is adapted to the location information, where the alarm information in the message queue is used by the second alarm platform. The location of the alarm information in the message queue is handled.
The method of claim 1 wherein

And transmitting, according to the location information carried in the alarm information, the alarm information to a second alarm platform that is adapted to the location information, including:

Based on the location information, the alert information is pushed to a second alert platform that includes a location where the alert event occurs.
The method according to any one of claims 1 to 3, wherein

The alarm information further carries alarm description information describing the alarm event; wherein the alarm description information includes: at least one of characterizing an alarm type and a severity level of the alarm event;

And transmitting, according to the location information carried in the alarm information, the alarm information to a second alarm platform that is adapted to the location information, including at least one of the following:

And sending, according to the location information and the alarm description information, the alarm information to a first message queue, where the first message queue is: the jurisdiction includes the location of occurrence and is specifically processed by the alarm type a message queue of the second alarm platform;

And sending, according to the location information and the alarm description information, the alarm information to a second message queue, where the second message queue is: the jurisdiction includes the location of occurrence and the processing level is related to the severity level Adapted message queue.
The method according to any one of claims 1 to 3, wherein the method further comprises:

Obtaining security status information in an area where the first alarm platform is located;

And transmitting a security alert notification to the second terminal according to the security status information.
The method according to any one of claims 1 to 3, wherein the method further comprises:

Parsing the alarm information to determine an area affected by the alarm event;

A security processing notification corresponding to the alarm information is broadcast to a second terminal located in an area affected by the alarm event.
The method according to any one of claims 1 to 3, wherein the method further comprises:

Sending registration information for applying for a specific user account to the second alarm platform;

Authorization information returned based on the registration information;

Logging in to the second alarm platform based on the authorization information, and establishing a dedicated transmission link with the second alarm platform;

And sending, according to the location information carried in the alarm information, the alarm information to a message queue that is adapted to the location information, including:

The alarm information is pushed to a message queue adapted to the location information using the dedicated transmission link.
The method according to any one of claims 1 to 3, wherein

The method further includes:

Determining, according to the alarm information, whether the alarm event is a first type of alarm event;

And sending, according to the location information carried in the alarm information, the alarm information to a message queue that is adapted to the location information, including:

When the alarm event is a first type of alarm event, the alarm information is pushed to a message queue adapted to the location information according to the location information.
The method of claim 8 wherein

The method further includes:

When the alarm event is a second type of alarm event, the alarm information is sent to the second terminal connected to the first alarm platform according to the location information, where the alarm information is used to trigger the The user of the second terminal processes the second type of alarm event.
An alarm platform, wherein the alarm platform is a first alarm platform, including:

The receiving unit is configured to receive the alarm information that is sent by the first terminal and that carries the location information, where the location information is information about the location of the alarm event provided by the first terminal;

The pushing unit is configured to push the alarm information to the second alarm platform that is adapted to the location information according to the location information carried in the alarm information;

The sending unit is configured to send alarm feedback information to the first terminal.
The alarm platform according to claim 10, wherein

The pushing unit is configured to: according to the location information, push the alarm information to a message queue of a second alarm platform that is adapted to the location information, where the alarm information in the message queue is used The second alarm platform performs a response process based on the location of the alarm information in the message queue.
An alarm platform, wherein the alarm platform is a first alarm platform, including one or more alarm servers, wherein the alarm server comprises: a transceiver, a memory, a processor, and is stored in the memory and operated by the processor. Computer program;

The processor is coupled to the memory and the transceiver, respectively, configured to perform the alarm processing method provided by any of the above claims 1 to 9 by executing the computer program.
A computer storage medium storing a computer program; after the computer program is executed, the alarm processing method according to any one of claims 1 to 9 can be implemented.