WO2017120739A1 - Method and system for analyzing restaurant reviews - Google Patents
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- WO2017120739A1 WO2017120739A1 PCT/CN2016/070577 CN2016070577W WO2017120739A1 WO 2017120739 A1 WO2017120739 A1 WO 2017120739A1 CN 2016070577 W CN2016070577 W CN 2016070577W WO 2017120739 A1 WO2017120739 A1 WO 2017120739A1
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- the invention relates to the field of communication and catering, in particular to a method and system for analyzing catering comments.
- catering there are two main concepts of catering: one is diet, such as operating catering, providing catering.
- the second refers to the industry or institution that provides catering, to meet the dietary needs of diners, and thus to obtain the corresponding service income. Due to the different eating habits and tastes of different people in different regions and different cultures, the catering in the world shows a variety of characteristics. The catering market will enter the era of brand consumption, and the Chinese catering industry will continue to play a positive role in expanding consumption and promoting employment at a growth rate of 16%.
- a restaurant comment analysis method is provided, which solves the shortcomings of the prior art that the comments cannot be analyzed and processed.
- a method for analyzing a restaurant comment comprising the steps of:
- the method further includes:
- the method further includes:
- the name of the dish is identified, the name of the dish is compared with the menu of the restaurant, and if the name of the item exists in the menu, the comment is topped.
- a restaurant review analysis system comprising:
- a word segmentation unit for classifying the comment information of the restaurant
- a recognition unit configured to perform dirty word recognition on the file processed by the word segmentation
- the delete unit is used to delete the comment if it is recognized as a dirty word.
- system further includes:
- the positioning unit is configured to obtain positioning information of the user of the restaurant comment, and if the positioning information does not have the coordinates of the restaurant, the restaurant comment is deleted.
- system further includes:
- the sorting unit is configured to, if the dish name is identified, compare the name of the dish with a menu of the restaurant, and if the name of the dish exists in the menu, the comment is topped.
- the technical solution provided by the specific embodiment of the present invention performs word segmentation processing on the comment of the restaurant, and then recognizes the word processed by the word segmentation. If the dirty word is recognized, the comment of the restaurant is shielded, so that the comment on the restaurant is performed. Analyze the advantages of processing.
- FIG. 1 is a flow chart of a method for analyzing a restaurant comment provided by the present invention
- FIG. 2 is a structural diagram of a restaurant comment analysis system provided by the present invention.
- FIG. 1 is a flowchart of a method for analyzing a restaurant comment according to a first preferred embodiment of the present invention.
- the method is implemented by a server.
- the method is as shown in FIG. 1 and includes the following steps:
- Step S101 performing word segmentation processing on the comment information of the restaurant
- Step S102 performing dirty word recognition on the file processed by the word segmentation
- Step S103 If a dirty word is recognized, the comment is deleted.
- the technical solution provided by the specific embodiment of the present invention performs word segmentation processing on the comment of the restaurant, and then recognizes the word processed by the word segmentation. If the dirty word is recognized, the comment of the restaurant is shielded, so that the comment on the restaurant is performed. Analyze the advantages of processing.
- the foregoing method may further include:
- the foregoing method may further include:
- the name of the dish is identified, the name of the dish is compared with the menu of the restaurant, and if the name of the item exists in the menu, the comment is topped.
- FIG. 2 is a catering comment analysis system according to a second preferred embodiment of the present invention.
- the system includes:
- a word segmentation unit 201 configured to perform word segmentation processing on the review information of the restaurant
- the identifying unit 202 is configured to perform dirty word recognition on the word segmentation processed file
- the deleting unit 203 is configured to delete the comment if the dirty word is recognized.
- the technical solution provided by the specific embodiment of the present invention performs word segmentation processing on the comment of the restaurant, and then recognizes the word processed by the word segmentation. If the dirty word is recognized, the comment of the restaurant is shielded, so that the comment on the restaurant is performed. Analyze the advantages of processing.
- the above system may further include:
- the locating unit 204 is configured to obtain positioning information of the user of the restaurant comment, and if there is no coordinate of the restaurant in the positioning information, the restaurant comment is deleted.
- the above system may further include:
- the sorting unit 205 is configured to, if the dish name is identified, compare the name of the dish with a menu of the restaurant, and if the name of the dish exists in the menu, the comment is topped.
- Computer readable media includes both computer storage media and communication media including any medium that facilitates transfer of a computer program from one location to another.
- a storage medium may be any available media that can be accessed by a computer.
- the computer readable medium may include random access memory (Random) Access Memory, RAM), Read-Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (Electrically Erasable Programmable Read-Only Memory, EEPROM), Compact Disc Read-Only Memory, CD-ROM, or other optical disc storage, magnetic storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer. Also. Any connection may suitably be a computer readable medium.
- a disk and a disc include a compact disc (CD), a laser disc, a compact disc, a digital versatile disc (DVD), a floppy disk, and a Blu-ray disc, wherein the disc is usually magnetically copied, and the disc is The laser is used to optically replicate the data. Combinations of the above should also be included within the scope of the computer readable media.
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Abstract
A method for analyzing restaurant reviews, comprising the following steps: carrying out word segmentation on restaurant review information (102); identifying obscene language in a file resulted from word segmentation processing (102); and if obscene language is identified, deleting the review (103). This method offers advantages with respect to analyzing and processing reviews.
Description
本发明涉及通信及餐饮领域,尤其涉及一种餐饮评论分析方法及系统。The invention relates to the field of communication and catering, in particular to a method and system for analyzing catering comments.
餐饮的概念主要有两种:一是饮食,比如经营餐饮,提供餐饮。二是指提供餐饮的行业或者机构,满足食客的饮食需求,从而获取相应的服务收入。由于在不同的地区、不同的文化下,不同的人群饮食习惯、口味的不同,因此,世界各地的餐饮表现出多样化的特点。餐饮市场将进入品牌消费时代,中国餐饮业将以百分之十六的增速继续对扩大消费、促进就业发挥积极作用。There are two main concepts of catering: one is diet, such as operating catering, providing catering. The second refers to the industry or institution that provides catering, to meet the dietary needs of diners, and thus to obtain the corresponding service income. Due to the different eating habits and tastes of different people in different regions and different cultures, the catering in the world shows a variety of characteristics. The catering market will enter the era of brand consumption, and the Chinese catering industry will continue to play a positive role in expanding consumption and promoting employment at a growth rate of 16%.
现有的餐饮评论并没有相应的分析和处理,所以一些不太好的评论也发表在餐厅的平台上,例如一些脏字等字眼,影响餐厅的形象。The existing catering reviews are not analyzed and processed accordingly, so some of the less-than-good reviews are also published on the restaurant's platform, such as some dirty words, which affect the image of the restaurant.
提供一种餐饮评论分析方法,其解决了现有技术的无法对评论进行分析处理的缺点。A restaurant comment analysis method is provided, which solves the shortcomings of the prior art that the comments cannot be analyzed and processed.
一方面,提供一种餐饮评论分析方法,所述方法包括如下步骤:In one aspect, a method for analyzing a restaurant comment is provided, the method comprising the steps of:
对餐厅的评论信息进行分词处理;Perform word segmentation on the review information of the restaurant;
对分词处理后的文件进行脏字识别;Perform dirty word recognition on the processed word segmentation;
如识别出脏字,则删除该评论。If a dirty word is recognized, the comment is deleted.
可选的,所述方法还包括:Optionally, the method further includes:
获取餐厅评论的用户的定位信息,如该定位信息中没有该餐厅的坐标,则将该餐厅评论删除。The location information of the user who obtains the restaurant comment, and if there is no coordinate of the restaurant in the location information, the restaurant comment is deleted.
可选的,所述方法还包括:Optionally, the method further includes:
如识别出菜品名称,将该菜品名称与餐厅的菜单进行比对,如该菜品名称存在于菜单中,则对该评论置顶。If the name of the dish is identified, the name of the dish is compared with the menu of the restaurant, and if the name of the item exists in the menu, the comment is topped.
第二方面,提供一种餐饮评论分析系统,所述系统包括:In a second aspect, a restaurant review analysis system is provided, the system comprising:
分词单元,用于对餐厅的评论信息进行分词处理;a word segmentation unit for classifying the comment information of the restaurant;
识别单元,用于对分词处理后的文件进行脏字识别;a recognition unit, configured to perform dirty word recognition on the file processed by the word segmentation;
删除单元,用于如识别出脏字,则删除该评论。The delete unit is used to delete the comment if it is recognized as a dirty word.
可选的,所述系统还包括:Optionally, the system further includes:
定位单元,用于获取餐厅评论的用户的定位信息,如该定位信息中没有该餐厅的坐标,则将该餐厅评论删除。The positioning unit is configured to obtain positioning information of the user of the restaurant comment, and if the positioning information does not have the coordinates of the restaurant, the restaurant comment is deleted.
可选的,所述系统还包括:Optionally, the system further includes:
排序单元,用于如识别出菜品名称,将该菜品名称与餐厅的菜单进行比对,如该菜品名称存在于菜单中,则对该评论置顶。The sorting unit is configured to, if the dish name is identified, compare the name of the dish with a menu of the restaurant, and if the name of the dish exists in the menu, the comment is topped.
本发明具体实施方式提供的技术方案对餐厅的评论进行分词处理,然后将分词处理后的文字进行识别,如识别出是脏字,则将该餐厅的评论进行屏蔽,所以其具有对餐厅的评论进行分析处理的优点。The technical solution provided by the specific embodiment of the present invention performs word segmentation processing on the comment of the restaurant, and then recognizes the word processed by the word segmentation. If the dirty word is recognized, the comment of the restaurant is shielded, so that the comment on the restaurant is performed. Analyze the advantages of processing.
为了更清楚地说明本发明实施例或现有技术中的技术方案,下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本发明的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the embodiments or the description of the prior art will be briefly described below. Obviously, the drawings in the following description are only It is a certain embodiment of the present invention, and other drawings can be obtained from those skilled in the art without any creative work.
图1为本发明提供的一种餐饮评论分析方法的流程图;1 is a flow chart of a method for analyzing a restaurant comment provided by the present invention;
图2为本发明提供的一种餐饮评论分析系统的结构图。2 is a structural diagram of a restaurant comment analysis system provided by the present invention.
下面将结合本发明实施例中的附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。The technical solutions in the embodiments of the present invention are clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the present invention. It is obvious that the described embodiments are only a part of the embodiments of the present invention, but not all embodiments. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative efforts are within the scope of the present invention.
参阅图1,图1为本发明第一较佳实施方式提供的一种餐饮评论分析方法的流程图,该方法由服务器来完成,该方法如图1所示,包括如下步骤:Referring to FIG. 1 , FIG. 1 is a flowchart of a method for analyzing a restaurant comment according to a first preferred embodiment of the present invention. The method is implemented by a server. The method is as shown in FIG. 1 and includes the following steps:
步骤S101、对餐厅的评论信息进行分词处理;Step S101, performing word segmentation processing on the comment information of the restaurant;
步骤S102、对分词处理后的文件进行脏字识别;Step S102: performing dirty word recognition on the file processed by the word segmentation;
步骤S103、如识别出脏字,则删除该评论。Step S103: If a dirty word is recognized, the comment is deleted.
本发明具体实施方式提供的技术方案对餐厅的评论进行分词处理,然后将分词处理后的文字进行识别,如识别出是脏字,则将该餐厅的评论进行屏蔽,所以其具有对餐厅的评论进行分析处理的优点。The technical solution provided by the specific embodiment of the present invention performs word segmentation processing on the comment of the restaurant, and then recognizes the word processed by the word segmentation. If the dirty word is recognized, the comment of the restaurant is shielded, so that the comment on the restaurant is performed. Analyze the advantages of processing.
可选的,上述方法在步骤S103之后还可以包括:Optionally, after the step S103, the foregoing method may further include:
获取餐厅评论的用户的定位信息,如该定位信息中没有该餐厅的坐标,则将该餐厅评论删除。The location information of the user who obtains the restaurant comment, and if there is no coordinate of the restaurant in the location information, the restaurant comment is deleted.
可选的,上述方法在步骤S103之后还可以包括:Optionally, after the step S103, the foregoing method may further include:
如识别出菜品名称,将该菜品名称与餐厅的菜单进行比对,如该菜品名称存在于菜单中,则对该评论置顶。If the name of the dish is identified, the name of the dish is compared with the menu of the restaurant, and if the name of the item exists in the menu, the comment is topped.
参阅图2,图2为本发明第二较佳实施方式提供的一种餐饮评论分析系统,该系统包括:Referring to FIG. 2, FIG. 2 is a catering comment analysis system according to a second preferred embodiment of the present invention. The system includes:
分词单元201,用于对餐厅的评论信息进行分词处理;a word segmentation unit 201, configured to perform word segmentation processing on the review information of the restaurant;
识别单元202,用于对分词处理后的文件进行脏字识别;The identifying unit 202 is configured to perform dirty word recognition on the word segmentation processed file;
删除单元203,用于如识别出脏字,则删除该评论。The deleting unit 203 is configured to delete the comment if the dirty word is recognized.
本发明具体实施方式提供的技术方案对餐厅的评论进行分词处理,然后将分词处理后的文字进行识别,如识别出是脏字,则将该餐厅的评论进行屏蔽,所以其具有对餐厅的评论进行分析处理的优点。The technical solution provided by the specific embodiment of the present invention performs word segmentation processing on the comment of the restaurant, and then recognizes the word processed by the word segmentation. If the dirty word is recognized, the comment of the restaurant is shielded, so that the comment on the restaurant is performed. Analyze the advantages of processing.
可选的,上述系统还可以包括:Optionally, the above system may further include:
定位单元204,用于获取餐厅评论的用户的定位信息,如该定位信息中没有该餐厅的坐标,则将该餐厅评论删除。The locating unit 204 is configured to obtain positioning information of the user of the restaurant comment, and if there is no coordinate of the restaurant in the positioning information, the restaurant comment is deleted.
可选的,上述系统还可以包括:Optionally, the above system may further include:
排序单元205,用于如识别出菜品名称,将该菜品名称与餐厅的菜单进行比对,如该菜品名称存在于菜单中,则对该评论置顶。The sorting unit 205 is configured to, if the dish name is identified, compare the name of the dish with a menu of the restaurant, and if the name of the dish exists in the menu, the comment is topped.
需要说明的是,对于前述的各方法实施方式或实施例,为了简单描述,故将其都表述为一系列的动作组合,但是本领域技术人员应该知悉,本发明并不受所描述的动作顺序的限制,因为根据本发明,某些步骤可以采用其他顺序或者同时进行。其次,本领域技术人员也应该知悉,说明书中所描述实施方式或实施例均属于优选实施例,所涉及的动作和单元并不一定是本发明所必须的。It should be noted that, for the foregoing method embodiments or embodiments, for the sake of simple description, they are all expressed as a series of action combinations, but those skilled in the art should know that the present invention is not subject to the described action sequence. Limitations, as certain steps may be performed in other sequences or concurrently in accordance with the present invention. In the following, those skilled in the art should also understand that the embodiments or examples described in the specification are preferred embodiments, and the actions and units involved are not necessarily required by the present invention.
在上述实施例中,对各个实施例的描述都各有侧重,某个实施例中没有详述的部分,可以参见其他实施例的相关描述。In the above embodiments, the descriptions of the various embodiments are different, and the details that are not detailed in a certain embodiment can be referred to the related descriptions of other embodiments.
本发明实施例方法中的步骤可以根据实际需要进行顺序调整、合并和删减。The steps in the method of the embodiment of the present invention may be sequentially adjusted, merged, and deleted according to actual needs.
本发明实施例装置中的单元可以根据实际需要进行合并、划分和删减。本领域的技术人员可以将本说明书中描述的不同实施例以及不同实施例的特征进行结合或组合。The units in the apparatus of the embodiment of the present invention may be combined, divided, and deleted according to actual needs. Those skilled in the art can combine or combine the different embodiments described in the specification and the features of the different embodiments.
通过以上的实施方式的描述,所属领域的技术人员可以清楚地了解到本发明可以用硬件实现,或固件实现,或它们的组合方式来实现。当使用软件实现时,可以将上述功能存储在计算机可读介质中或作为计算机可读介质上的一个或多个指令或代码进行传输。计算机可读介质包括计算机存储介质和通信介质,其中通信介质包括便于从一个地方向另一个地方传送计算机程序的任何介质。存储介质可以是计算机能够存取的任何可用介质。以此为例但不限于:计算机可读介质可以包括随机存取存储器(Random
Access Memory,RAM)、只读存储器(Read-Only Memory,ROM)、电可擦可编程只读存储器(Electrically
Erasable Programmable Read-Only Memory,EEPROM)、只读光盘(Compact Disc Read-Only
Memory,CD-ROM)或其他光盘存储、磁盘存储介质或者其他磁存储设备、或者能够用于携带或存储具有指令或数据结构形式的期望的程序代码并能够由计算机存取的任何其他介质。此外。任何连接可以适当的成为计算机可读介质。例如,如果软件是使用同轴电缆、光纤光缆、双绞线、数字用户线(Digital
Subscriber
Line,DSL)或者诸如红外线、无线电和微波之类的无线技术从网站、服务器或者其他远程源传输的,那么同轴电缆、光纤光缆、双绞线、DSL或者诸如红外线、无线和微波之类的无线技术包括在所属介质的定影中。如本发明所使用的,盘(Disk)和碟(disc)包括压缩光碟(CD)、激光碟、光碟、数字通用光碟(DVD)、软盘和蓝光光碟,其中盘通常磁性的复制数据,而碟则用激光来光学的复制数据。上面的组合也应当包括在计算机可读介质的保护范围之内。Through the description of the above embodiments, those skilled in the art can clearly understand that the present invention can be implemented in hardware, firmware implementation, or a combination thereof. When implemented in software, the functions described above may be stored in or transmitted as one or more instructions or code on a computer readable medium. Computer readable media includes both computer storage media and communication media including any medium that facilitates transfer of a computer program from one location to another. A storage medium may be any available media that can be accessed by a computer. Taking this as an example, but not limited to: the computer readable medium may include random access memory (Random)
Access Memory, RAM), Read-Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (Electrically
Erasable Programmable Read-Only Memory, EEPROM), Compact Disc Read-Only
Memory, CD-ROM, or other optical disc storage, magnetic storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer. Also. Any connection may suitably be a computer readable medium. For example, if the software is using coaxial cable, fiber optic cable, twisted pair, digital subscriber line (Digital
Subscriber
Line, DSL) or wireless technology such as infrared, radio and microwave transmission from a website, server or other remote source, then coaxial cable, fiber optic cable, twisted pair, DSL or such as infrared, wireless and microwave Wireless technology is included in the fixing of the associated medium. As used in the present invention, a disk and a disc include a compact disc (CD), a laser disc, a compact disc, a digital versatile disc (DVD), a floppy disk, and a Blu-ray disc, wherein the disc is usually magnetically copied, and the disc is The laser is used to optically replicate the data. Combinations of the above should also be included within the scope of the computer readable media.
总之,以上所述仅为本发明技术方案的较佳实施例而已,并非用于限定本发明的保护范围。凡在本发明的精神和原则之内,所作的任何修改、等同替换、改进等,均应包含在本发明的保护范围之内。
In summary, the above description is only a preferred embodiment of the technical solution of the present invention, and is not intended to limit the scope of the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.
Claims (6)
- 一种餐饮评论分析方法,其特征在于,所述方法包括如下步骤: A restaurant comment analysis method, characterized in that the method comprises the following steps:对餐厅的评论信息进行分词处理;Perform word segmentation on the review information of the restaurant;对分词处理后的文件进行脏字识别;Perform dirty word recognition on the processed word segmentation;如识别出脏字,则删除该评论。If a dirty word is recognized, the comment is deleted.
- 根据权利要求1所述的方法,其特征在于,所述方法还包括:The method of claim 1 further comprising:获取餐厅评论的用户的定位信息,如该定位信息中没有该餐厅的坐标,则将该餐厅评论删除。The location information of the user who obtains the restaurant comment, and if there is no coordinate of the restaurant in the location information, the restaurant comment is deleted.
- 根据权利要求1所述的方法,其特征在于,所述方法还包括:The method of claim 1 further comprising:如识别出菜品名称,将该菜品名称与餐厅的菜单进行比对,如该菜品名称存在于菜单中,则对该评论置顶。If the name of the dish is identified, the name of the dish is compared with the menu of the restaurant, and if the name of the item exists in the menu, the comment is topped.
- 一种餐饮评论分析系统,其特征在于,所述系统包括:A restaurant comment analysis system, characterized in that the system comprises:分词单元,用于对餐厅的评论信息进行分词处理;a word segmentation unit for classifying the comment information of the restaurant;识别单元,用于对分词处理后的文件进行脏字识别;a recognition unit, configured to perform dirty word recognition on the file processed by the word segmentation;删除单元,用于如识别出脏字,则删除该评论。The delete unit is used to delete the comment if it is recognized as a dirty word.
- 根据权利要求4所述的系统,其特征在于,所述系统还包括:The system of claim 4, wherein the system further comprises:定位单元,用于获取餐厅评论的用户的定位信息,如该定位信息中没有该餐厅的坐标,则将该餐厅评论删除。The positioning unit is configured to obtain positioning information of the user of the restaurant comment, and if the positioning information does not have the coordinates of the restaurant, the restaurant comment is deleted.
- 根据权利要求4所述的系统,其特征在于,所述系统还包括:The system of claim 4, wherein the system further comprises:排序单元,用于如识别出菜品名称,将该菜品名称与餐厅的菜单进行比对,如该菜品名称存在于菜单中,则对该评论置顶。The sorting unit is configured to, if the dish name is identified, compare the name of the dish with a menu of the restaurant, and if the name of the dish exists in the menu, the comment is topped.
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