WO2014170741A2 - Système de remboursement et procédé permettant de faciliter celui-ci - Google Patents
Système de remboursement et procédé permettant de faciliter celui-ci Download PDFInfo
- Publication number
- WO2014170741A2 WO2014170741A2 PCT/IB2014/000556 IB2014000556W WO2014170741A2 WO 2014170741 A2 WO2014170741 A2 WO 2014170741A2 IB 2014000556 W IB2014000556 W IB 2014000556W WO 2014170741 A2 WO2014170741 A2 WO 2014170741A2
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- customer
- account
- changer
- shopkeeper
- payback
- Prior art date
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/327—Short range or proximity payments by means of M-devices
- G06Q20/3278—RFID or NFC payments by means of M-devices
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0837—Return transactions
Definitions
- Payback payment is part of a payment settlement process by which shopkeepers can pay back the remaining balance amounts to the in a scenario when customer pays bigger denomination of the currency than the billed amount.
- the invention also describes a system/method by which, a specially designed point of sale (POS) terminal communicates with a customer's communication device using a ' customer-specific recognition element/tag to perform a payment settlement process.
- POS point of sale
- the 'Change ' in financial terms, is defined as, 'the balance of money received when the amount you tender is greater than the amount due', and has become a very big problem in India. The problem of change is quite evident in India and around the world. Every time when a person visits a shop or super market, in case if he/she pays with hard cash then evidently he witnesses the 'change problem'. Most of the time the shopkeepers persuade the customers to tender exact change. In case if the customer does not show up with the exact money then the shopkeeper asks him to buy something else for the outstanding balance of the transaction or he may ask the customer to wait till either of them obtain sufficient change or simply the customer is offered another retail product of the same price as the outstanding balance. These retail products, such as toffees or similar, are not primarily required by the customer, which if put together for certain number of such transactions can amount to be of significant value and hence, can mean a great loss to the customer.
- an electronic payment system/credit card settlement system employs a credit card in a form of a magnetic card
- an electronic small amount settlement service system employs a smart card and IC chip or specifically called as NFC chip by installing into a mobile telephone (which comes along with changer kit Fig 2A).
- the credit card settlement system information about a member/shopkeeper is stored by a credit settlement terminal installed at a shop or a cash dispenser, the information in debit/credit card is read by a card reader of the credit settlement terminal or the cash dispenser.
- the credit settlement terminal or the cash dispenser transmits the read information to a bank system via a PSTN (public switched telephone network), thereby providing credit card services to the member.
- PSTN public switched telephone network
- Payback payment (PP) system allows shopkeepers to pay back the customers the remaining balance amounts out of the total billed amounts if the customers show up with larger denominations of currency notes.
- Shopkeepers will be provided with 'Changer terminals' and also a smart card which can be recharged with digital money.
- This recharged digital currency can be used by Shopkeepers to send change money in the form of digital money from their changer terminals to customer's virtual account linked to his/her mobile phone number.
- Digital money loaded in customer mobile can be used for payment at shops that have changer terminals or normal POS terminals.
- Fig. 1 shows embodiments that comprise the payback payment system
- Fig. 2 describes the components of 'changer kit' given to a customer during his/her registration
- Fig. 3 is a flow chart explaining the step-by-step process of registration of new customer to the changer payment system.
- Fig. 4 is a schematic representation of the transaction steps between shopkeeper and customer to perform payback payment
- Fig.l shows embodiments which are part of the payback payment system (as defined in [012]):
- Block 1 NFC reader useful to read the customers NFC chip information.
- Block 2 Smart card reader preferably used to read the information in the smart card provided to the shopkeeper.
- Block 3 Memory preferably used for storing the terminal program.
- Block 4 Microprocessors preferably used for processing the information.
- Block 5 GPRS modem preferably used for connecting the terminal to the internet.
- [OlS]Shopkeeper 's smart card (Fig. IB) will be provided to the shopkeeper for storing the information regarding shopkeeper's identity, such as, SKID (Shopkeeper ID) and S-
- 1C which is a card similar to conventional debit card/credit card, will be provided to the customer facilitating the customer to pay using credit/debit card reading POS terminals.
- NFC Tag/sticker (Fig. ID), which is based on near-field communication technology, will be provided to the customer.
- This NFC tag/ sticker holds NFC ID, which is useful for identifying the customer and the mobile phone associated with the tag.
- Customer information preferably includes his mobile phone number and account details.
- the NFC tag/sticker possesses a serial number printed on it.
- Scratch card (Fig. IE), is the essential component that is used to register a customer (using the method/process described in [028-032]) to the changer payment system.
- Each SKID will be associated with two further accounts for receiving and sending the digital currency, which are termed as Receiving account and Sending account.
- Sending account is used to perform payback payment (as defined in [001] ) of a transaction viz. to send change to customer's Changer account, whereas the Receiving account is useful for receiving the digital currency from the customer's Changer account accessible via his/her mobile phone.
- Fig. 2 describes the components of 'changer kit' given to a customer during his/her registration
- Fig 2A the mobile phone holders, when a person wants to register his mobile to our services he/she has to buy the 'Changer kit' (Fig 2A), which contains a scratch card (Fig. 2C), a NFC Tag (Fig. 2D) and a smart card (Fig. 2B).
- Fig. 2C a scratch card
- Fig. 2D a NFC Tag
- Fig. 2B a smart card
- Each NFC tag bears a unique serial number which should match with the serial number that is printed on the scratch card.
- the Scratch card contains a long PIN number printed on it which can be read by scratching on the scratch-able area indicated on the card.
- Fig. 3 explains the step-by-step process of registration of new customer to changer payment system.
- the IVR After choosing the language, the IVR requests the customer to input the PIN number printed on the scratch card. After the PIN number has been entered, the IVR negotiates with the changer server to check the validity of the PIN number. Once the PIN is verified, the customer will be greeted with the thank you message through IVR and the call will be disconnected.
- the customer receives the registration details and also his/her account details along with the C-PIN (customer's unique PIN number), CID (Customer unique ID), RID (Recognition ID) and other relevant information via SMS.
- C-PIN customer's unique PIN number
- CID Customer unique ID
- RID Recognition ID
- Fig. 4 is a schematic representation of the transaction steps between shopkeeper and customer to perform payback payment:
- the shopkeeper may request to the customer to accept the payback payment (as defined in [012]) in the form of digital currency into customers Changer account.
- the process can be initiated by simply tapping the NFC tag stuck on the phone onto the Changer terminal (Fig 4J).
- the Tag is read by the Changer terminal, the shopkeeper has to enter the exact amount that is needed to be sent to the customer, and has to press 'enter' in the terminal. Now the terminal communicates with the changer payment system (Fig. 4D) sending SKID, NFC tag ID, change amount to be sent as parameters via GPRS (General packet radio service). Now, the SKID is verified (Fig. 4E) for the sufficient balance in his/her sending account. On successful verification his/her sending account is debited with the change amount and credited to the customers changer account. The respective accounts i.e. shopkeeper's sending account and customer's changer account are updated simultaneously (Fig 4E and 4F). Now, the transaction is complete.
- the shopkeeper receives the confirmation message, which is displayed on his terminal, and also the customer receives a SMS with the corresponding transaction details.
- the customer can also verify the updated balance amount by calling to our toll free number.
- Stepl Customer gives missed call to provided hot number through his mobile.
- Step2 SMS will be sent confirming registration along with CID, CPIN, RID.
- Step 4 to 5. Shop keeper inputs amount to be paid back and presses Enter button
- Step6 Money is credited in customer mobile account and same will be notified via SMS.
- Step 7 to 8 Money is debited from Changer account of shop keeper and confirmation is displayed on the terminal
- the customer can redeem his/her digital currency present in Changer account by paying at shopping centres that are having the Changer terminals.
- the customer also can transfer the money in his her Changer account to his/her personal banking account via online banking. Or the customer can also use this money to purchase things online.
- Step 1 the shopkeeper will input the amount the customer needs to pay to the shopkeeper
- Step 2 the customer inputs his CID in to the terminal and also he will input his PIN and hits enter
- Step 3 The customer waits for an one time password, which he receives to his mobile phone
- Step 4 the customer will input the one time password.
- Step 5 the server verifies the one time password and completes the transaction.
- Step 6 A confirmation message is sent to the customer and the confirmation is displayed in the terminal.
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- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Accounting & Taxation (AREA)
- Economics (AREA)
- Theoretical Computer Science (AREA)
- General Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- Strategic Management (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Marketing (AREA)
- Tourism & Hospitality (AREA)
- Human Resources & Organizations (AREA)
- Entrepreneurship & Innovation (AREA)
- Development Economics (AREA)
- Finance (AREA)
- Computer Networks & Wireless Communication (AREA)
- Cash Registers Or Receiving Machines (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
La présente invention concerne un procédé et/ou un système permettant de traiter un remboursement à l'aide d'une version numérique d'une monnaie particulière, dans le présent cas - la roupie. Le remboursement (PP) fait partie d'un processus de paiement au moyen duquel les commerçants peuvent rembourser le solde aux clients de façon numérique dans le cas où le client paie une somme supérieure à la quantité facturée. L'invention concerne également un système/procédé au moyen duquel, un terminal de point de vente (POS) spécialement conçu communique avec un dispositif de communication du client à l'aide d'un élément/étiquette de reconnaissance spécifique au client pour effectuer un processus de paiement. Tous les clients et les commerçants doivent suivre un certain processus d'enregistrement pour obtenir un compte utilisateur qui peut être crédité avec de la monnaie numérique. Les commerçants peuvent utiliser cette monnaie numérique pour effectuer les remboursements afin de régler toute transaction et/ou afin de rembourser le compte utilisateur du client avec de la monnaie numérique. D'autre part, les clients peuvent utiliser la monnaie numérique pour effectuer des transactions allant de 1 roupie à 10 000 roupies.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
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IN1669/CHE/2013 | 2013-04-15 | ||
IN1669CH2013 | 2013-04-15 |
Publications (2)
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WO2014170741A2 true WO2014170741A2 (fr) | 2014-10-23 |
WO2014170741A3 WO2014170741A3 (fr) | 2015-02-19 |
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PCT/IB2014/000556 WO2014170741A2 (fr) | 2013-04-15 | 2014-04-15 | Système de remboursement et procédé permettant de faciliter celui-ci |
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