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SG10201909213PA - Service call information processing method and device - Google Patents

Service call information processing method and device

Info

Publication number
SG10201909213PA
SG10201909213PA SG10201909213PA SG10201909213PA SG 10201909213P A SG10201909213P A SG 10201909213PA SG 10201909213P A SG10201909213P A SG 10201909213PA SG 10201909213P A SG10201909213P A SG 10201909213PA
Authority
SG
Singapore
Prior art keywords
service
call
nodes
service call
model
Prior art date
Application number
Inventor
Yucai Xia
Erpeng Chang
Jie Wang
Original Assignee
Alibaba Group Holding Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Alibaba Group Holding Ltd filed Critical Alibaba Group Holding Ltd
Publication of SG10201909213PA publication Critical patent/SG10201909213PA/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5041Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the time relationship between creation and deployment of a service
    • H04L41/5054Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0677Localisation of faults
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0793Remedial or corrective actions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0709Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/3003Monitoring arrangements specially adapted to the computing system or computing system component being monitored
    • G06F11/3006Monitoring arrangements specially adapted to the computing system or computing system component being monitored where the computing system is distributed, e.g. networked systems, clusters, multiprocessor systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/12Discovery or management of network topologies
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/14Network analysis or design
    • H04L41/145Network analysis or design involving simulating, designing, planning or modelling of a network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0654Management of faults, events, alarms or notifications using network fault recovery
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003Managing SLA; Interaction between SLA and QoS
    • H04L41/5009Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • H04L41/5012Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF] determining service availability, e.g. which services are available at a certain point in time
    • H04L41/5016Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF] determining service availability, e.g. which services are available at a certain point in time based on statistics of service availability, e.g. in percentage or over a given time

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • General Physics & Mathematics (AREA)
  • Computing Systems (AREA)
  • Computer Hardware Design (AREA)
  • Mathematical Physics (AREA)
  • Probability & Statistics with Applications (AREA)
  • Debugging And Monitoring (AREA)
  • Telephonic Communication Services (AREA)
  • Multi Processors (AREA)
  • Exchange Systems With Centralized Control (AREA)

Abstract

SERVICE CALL INFORMATION PROCESSING METHOD AND DEVICE An of present is provide service information processing and Specifically, method : more service call chains in a distributed service system, where each service call chain includes one or more service nodes that are sequentially called; constructing a corresponding service call model according to a service call chain; and processing the service call chain according to the service call model. Compared with the existing technology, in the present application, a call that call information nodes the distributed system acquired. service model is based service call chains that have a same call sequence of service nodes so as to analyze the call information the nodes on service model, monitor service call and quickly locate a running error based on the analysis, and perform analysis and monitoring by using big data information of the service nodes, thereby improving error locating in distributed system increasing of distributed service system. (Fig. 1)
SG10201909213P 2015-11-03 2016-10-25 Service call information processing method and device SG10201909213PA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510734236.2A CN106656536B (en) 2015-11-03 2015-11-03 Method and equipment for processing service calling information

Publications (1)

Publication Number Publication Date
SG10201909213PA true SG10201909213PA (en) 2019-11-28

Family

ID=58661593

Family Applications (2)

Application Number Title Priority Date Filing Date
SG10201909213P SG10201909213PA (en) 2015-11-03 2016-10-25 Service call information processing method and device
SG11201803696QA SG11201803696QA (en) 2015-11-03 2016-10-25 Service call information processing method and device

Family Applications After (1)

Application Number Title Priority Date Filing Date
SG11201803696QA SG11201803696QA (en) 2015-11-03 2016-10-25 Service call information processing method and device

Country Status (12)

Country Link
US (1) US10671474B2 (en)
EP (1) EP3373516B1 (en)
JP (1) JP6706321B2 (en)
KR (1) KR102146173B1 (en)
CN (1) CN106656536B (en)
AU (1) AU2016351091B2 (en)
ES (1) ES2808966T3 (en)
MY (1) MY197612A (en)
PH (1) PH12018500934A1 (en)
PL (1) PL3373516T3 (en)
SG (2) SG10201909213PA (en)
WO (1) WO2017076188A1 (en)

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CN112366828A (en) * 2020-11-30 2021-02-12 深圳供电局有限公司 Power supply reliability monitoring method and system for important users of power distribution network
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Also Published As

Publication number Publication date
KR102146173B1 (en) 2020-08-20
PH12018500934A1 (en) 2018-11-12
KR20180078296A (en) 2018-07-09
WO2017076188A1 (en) 2017-05-11
EP3373516A4 (en) 2018-10-17
ES2808966T3 (en) 2021-03-02
AU2016351091B2 (en) 2019-10-10
PL3373516T3 (en) 2020-11-30
CN106656536A (en) 2017-05-10
MY197612A (en) 2023-06-28
US10671474B2 (en) 2020-06-02
US20180253350A1 (en) 2018-09-06
EP3373516B1 (en) 2020-05-20
SG11201803696QA (en) 2018-06-28
JP6706321B2 (en) 2020-06-03
CN106656536B (en) 2020-02-18
JP2019502191A (en) 2019-01-24
AU2016351091A1 (en) 2018-05-24
EP3373516A1 (en) 2018-09-12

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