KR20220027721A - Method, Apparatus and System for Automatic Registering Product Reviews Being Selective - Google Patents

Abstract

An automatic selective product review registering method, a device thereof and a system thereof are disclosed. The automatic product review registering method comprises: displaying a user interface capable of displaying a plurality of review process types for inputting a product review in response to a review request signal of a product and selecting at least one review process type; inputting a review of the product according to the review process type selected based on the user interface; and uploading the review of the product, inputted based on a universal resource locator (URL) of a review board, on the review board.

Description

Method, Apparatus and System for Automatic Registering Product Reviews Being Selective

The present invention relates to a method, apparatus and system for automatically registering optional product reviews, and more particularly, to a selective product review that allows a buyer to receive a product purchased at a shopping mall to input a product review in various formats according to the purchaser's selection It relates to an automatic registration method, apparatus and system.

In recent years, the popularization of online communication such as the Internet has drastically changed the commerce environment more than ever. Now, to the extent that the word online or internet shopping itself is unfamiliar and the word internet or online feels like an unnecessary modifier, e-commerce through online is revitalized. And, the expansion trend of the online e-commerce market is expected to further expand.

As online e-commerce companies, ie, shopping malls that sell products online, increase exponentially, shopping malls are working hard to link data with various platforms to strengthen their image and expand their business. For example, a shopping mall implemented based on a specific platform intends to link services of a heterogeneous shopping mall implemented based on a heterogeneous platform to its own shopping mall through interworking with the heterogeneous platform.

As the success factor of such online shopping malls, the provision of high-quality products is fundamental, and there are several other factors that can be mentioned. For example, the success factors of an online shopping mall include a low price compared to other shopping malls, fast delivery, friendly customer service, a smooth connection environment, a user-friendly user interface, and so on. However, in recent years, the infrastructure of online shopping malls has been technically upgraded, and it is difficult to find the difference between online shopping malls in the traditional success factors.

Meanwhile, the technological development of IT has provided a relatively easy infrastructure to open an online shopping mall compared to the past, and the barriers to entry into the online market are continuously lowering. As a result, a large number of non-specialists in the shopping mall field entered the market, and now, the credibility of the seller of the product has become one of the most important factors for the success of the online shopping mall.

Since trust in such sellers is formed by customer feedback, collecting "customer opinions about products", such as "reviews", has become an essential task for building sellers' credibility.

However, collecting customer feedback is not as easy as you might think. Customers' opinions can usually be collected through product reviews or seller evaluations, i.e., review boards, but buyers think the process of taking product photos, visiting the site, and typing in order to write a review is quite cumbersome. This can be clearly seen by the insignificant results despite the fact that most sellers carry out various promotions to encourage the registration of reviews.

In addition, reviews written by customers can help sales of products in shopping malls in another aspect, because reviews are an important indicator for third-party purchasing decisions. Nevertheless, it is true that it is difficult in reality to trust the review itself, that is, to confirm whether the review is written by the person who actually bought the product, that is, the actual buyer.

KR20150052929

The present invention is to solve this problem, and provides a method, apparatus and system for automatic product review registration, which allows a buyer who receives a product purchased at a shopping mall to input a product review in various formats according to the purchaser's selection. There is a purpose.

In order to achieve this object, the present invention provides a product review automatic registration method in one aspect (Aspect). The automatic product review registration method includes: in response to a product review request signal, displaying a plurality of review process methods for inputting a product review and displaying a user interface through which at least one review process method can be selected; inputting a review of the product according to a review process selected based on the user interface; and uploading the input review of the product to the review bulletin board based on a URL (Universal Resource Locator) of the review bulletin board.

The post-processing method may include: a short-answer type answering a predetermined question; a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review; a finger gesture method of inputting a review based on the buyer's finger gesture; and a face recognition method of recognizing the purchaser's facial expression and inputting a review.

When the voice recognition method is selected, the step of inputting the product review may include: acquiring the buyer's voice; and converting the acquired voice into text information.

When the finger gesture method is selected, the step of inputting the product review may include executing a selfie shooting mode of the purchaser terminal; guiding the buyer to spread his or her fingers as many as the number corresponding to the purchase satisfaction with the product in a state in which a fist is clenched; acquiring the number of fingers spread by the purchaser based on the captured image; and inputting satisfaction with the purchase of the product corresponding to the acquired number of single fingers.

When the face recognition method is selected, the step of inputting the product review may include executing a selfie shooting mode of the purchaser terminal; guiding to make an expression according to the feeling of the product; acquiring the facial expression of the purchaser based on the captured image; estimating purchase satisfaction corresponding to the product based on the acquired facial expression of the purchaser; and inputting the estimated purchase satisfaction.

On the other hand, in order to achieve the object of the present invention described above, the present invention provides a method for automatically registering product reviews from another aspect. In the method for automatically registering product reviews, in response to a product review request signal, a user interface display unit for displaying a plurality of review processing methods for inputting product reviews and displaying a user interface through which at least one review processing method can be selected ; a review input unit for inputting a review of the product according to a review process selected based on the user interface; and an uploading unit for uploading the input review of the product to the review bulletin board based on a URL (Universal Resource Locator) of the review bulletin board.

The post-processing method may include: a short-answer type answering a predetermined question; a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review; a finger gesture method of inputting a review based on the buyer's finger gesture; and a face recognition method of inputting a review by recognizing the purchaser's facial expression. When the voice recognition method is selected, the review input unit may acquire the buyer's voice and convert the acquired voice into text information.

When the finger gesture method is selected, the review input unit executes a selfie shooting mode of the purchaser terminal, guides the purchaser to open a finger as many as the number of fingers corresponding to the purchase satisfaction with the product while clenching a fist, and is photographed Based on the image, the purchaser may acquire the number of straightened fingers, and input the purchase satisfaction of the product in response to the acquired number of straightened fingers.

When the face recognition method is selected, the review input unit executes a selfie shooting mode of the purchaser terminal, guides the user to make an expression according to the feeling about the product, and acquires the purchaser's facial expression based on the captured image and estimating a purchase satisfaction corresponding to the product on the basis of analyzing the acquired facial expression of the purchaser, and inputting the estimated purchase satisfaction.

On the other hand, in order to achieve the object of the present invention described above, the present invention provides a product review automatic registration system in another aspect. The automatic product review registration system includes: a server operating a review bulletin board to upload product reviews; and in response to the request signal for a review of the product, displaying a plurality of review processes for inputting a review of the product and displaying a user interface for selecting at least one review process, and a review selected based on the user interface and a review input device for inputting a review of the product according to a process method, and uploading the input review of the product to the review board based on a URL (Universal Resource Locator) of the review board.

The post-processing method may include: a short-answer type answering a predetermined question; a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review; a finger gesture method of inputting a review based on the buyer's finger gesture; and a face recognition method of recognizing the purchaser's facial expression and inputting a review. When the voice recognition method is selected, the review input device may acquire the buyer's voice and convert the acquired voice into text information.

When the finger gesture method is selected, the review input device executes a selfie shooting mode of the purchaser terminal, and guides the purchaser to open a finger as many as the number corresponding to the purchase satisfaction with the product while clenching a fist, and photographing The purchaser may acquire the number of straightened fingers on the basis of the obtained image, and input satisfaction with purchase of the product corresponding to the acquired number of straightened fingers.

When the face recognition method is selected, the review input device executes a selfie shooting mode of the purchaser terminal, guides to make an expression according to the feeling about the product, and displays the purchaser's facial expression based on the captured image acquired, and based on analyzing the acquired facial expression of the purchaser, a purchase satisfaction corresponding to the product may be estimated, and the estimated purchase satisfaction may be input.

On the other hand, in order to achieve the object of the present invention described above, in another aspect, the present invention displays a plurality of review process methods for inputting product reviews in response to a product review request signal on a computer, and at least one displaying a user interface for selecting a later progress method; inputting a review of the product according to a review process selected based on the user interface; And based on the URL (Universal Resource Locator) of the review bulletin board, it provides a computer program stored in the medium to execute the step of uploading the input review of the product to the review bulletin board.

As described above, according to the present invention, it is possible to improve the convenience of registering a review by allowing a buyer who receives a product purchased at a shopping mall to input a product review in various formats according to the purchaser's selection.

1 is a block diagram showing a system configuration for realizing a product review registration method according to a first embodiment of the present invention.
FIG. 2 is a block diagram for explaining the configuration of the seller server shown in FIG. 1 .
3 is a flowchart illustrating a process of authenticating a purchaser terminal and installing an application.
4 is a flow chart for explaining the flow until the product package is delivered according to the first preferred embodiment of the present invention.
FIG. 5 is an exemplary view illustrating packaging by attaching an encrypted code to a product package according to a first preferred embodiment of the present invention.
6 is a flowchart illustrating a process of automatically registering a product review after a purchaser receives a product package according to a first preferred embodiment of the present invention.
7 is an exemplary view illustrating acquiring an encrypted code attached to a product package to a purchaser terminal.
8 is a block diagram showing a system configuration for realizing a product review registration method according to a second embodiment of the present invention.
9 is a block diagram for explaining the configuration of the seller server shown in FIG.
10 is a flow chart for explaining a flow until a product package is delivered according to a second preferred embodiment of the present invention.
11 is an exemplary view illustrating that a light reaction module is attached to and packaged in a product package according to a second preferred embodiment of the present invention.
12 is a flowchart illustrating a process of automatically registering a product review after a purchaser receives a product package according to a second preferred embodiment of the present invention.
13 is an exemplary view illustrating acquisition of a sound wave output from a light response module attached to a product package to a purchaser terminal.
14 is a block diagram showing a system configuration for realizing a product review registration method according to a third embodiment of the present invention.
FIG. 15 is a block diagram for explaining the configuration of the seller server shown in FIG. 14 .
16 is a flow chart for explaining a flow until a product package is delivered according to a third preferred embodiment of the present invention.
17 is an exemplary view illustrating packaging by attaching a short-range wireless communication tag to a product package according to a third preferred embodiment of the present invention.
18 is a flowchart illustrating a process of automatically registering a product review after a purchaser receives a product package according to an eighth preferred embodiment of the present invention.
19 is an exemplary diagram illustrating communication between a short-range wireless communication tag attached to a product package and a purchaser terminal.
20 is a flowchart showing the flow of a product review registration process based on selection of a review process method according to a preferred embodiment of the present invention.
21 is a flowchart illustrating a product review input process based on a finger gesture method.
22 is a flowchart for explaining a product review input process based on a face recognition method.

Since the present invention can have various changes and can have various embodiments, specific embodiments are illustrated in the drawings and described in detail. However, this is not intended to limit the present invention to specific embodiments, and should be construed to include all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

Terms such as first, second, etc. may be used to describe various elements, but the elements should not be limited by the terms. The above terms are used only for the purpose of distinguishing one component from another. For example, without departing from the scope of the present invention, a first component may be referred to as a second component, and similarly, a second component may also be referred to as a first component. and/or includes a combination of a plurality of related listed items or any of a plurality of related listed items.

When a component is referred to as being 'connected' or 'connected' to another component, it may be directly connected or connected to the other component, but it is understood that other components may exist in between. it should be On the other hand, when it is mentioned that a certain element is 'directly connected' or 'directly connected' to another element, it should be understood that the other element does not exist in the middle.

The terms used in the present application are only used to describe specific embodiments, and are not intended to limit the present invention. The singular expression includes the plural expression unless the context clearly dictates the singular. In the present application, terms such as 'comprise' or 'have' are intended to designate that a feature, number, step, operation, component, part, or combination thereof described in the specification exists, but one or more other features It is to be understood that this does not preclude the possibility of the presence or addition of numbers, steps, operations, components, parts, or combinations thereof.

Unless defined otherwise, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Terms such as those defined in a commonly used dictionary should be interpreted as having a meaning consistent with the meaning in the context of the related art, and should not be interpreted in an ideal or excessively formal meaning unless explicitly defined in the present application. does not

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the accompanying drawings. In describing the present invention, in order to facilitate the overall understanding, the same reference numerals are used for the same components in the drawings, and duplicate descriptions of the same components are omitted.

1 is a block diagram showing a system configuration for realizing a product review registration method according to a first embodiment of the present invention.

As shown in FIG. 1 , the purchaser terminal 10 may interwork with the seller server 40 . The seller server 40 may be a server provided on the side of the shopping mall that operates the online shopping mall. The online shopping mall may be a web-based internet shopping mall, a home shopping mall, a social networking service (SNS) shopping mall, or the like. The vendor server 40 may be implemented based on at least one server-class computer device.

The purchaser 20 may purchase the product by accessing the online shopping mall using the purchaser terminal 10 or a computer device (PC, etc.) authenticated with his/her purchaser account and ordering the desired product. The seller server 40 of the seller 50 may perform order processing in an online shopping mall, and the like. The purchaser terminal 10 may be a mobile device such as a mobile phone, a laptop computer, or a tablet PC of the purchaser 20 . The purchaser terminal 10 may be a network device that includes a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, and the like, and can be connected to a wide area network such as the Internet.

The purchaser terminal 10 may interwork with the control server 30 . The control server 30 may perform overall control, server-side operation, data storage, etc. necessary for the automatic product review registration method according to preferred embodiments of the present invention. The control server 30 may interwork with the purchaser terminal 10 , the seller server 40 , the courier service server 60 , the communication company 80 , and the like. This control server 30 may be implemented based on at least one server-class computer device.

FIG. 2 is a block diagram for explaining the configuration of the seller server 40 shown in FIG. 1 .

As shown in FIG. 2 , the seller server 40 according to the first embodiment of the present invention may include an order processing unit 42 , a code generation unit 44 , and a review bulletin board operation unit 46 . Each part (42-46) can be interlocked with each other.

The order processing unit 42 may receive an order request for ordering a product from the purchaser terminal 10 in the online shopping mall, and may perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 10 and order identification information for identifying the order.

In response to the order request, the code generator 44 includes a URL (Universal Resource Locator) of a review bulletin board for uploading the identification information of the purchaser terminal 10, the order identification information, and the purchase review of the product. Encrypted code can be generated. The review bulletin board operation unit 46 may operate the review bulletin board. The review board can be accessed based on the URL.

The encrypted code is attached to a product package corresponding to the product and delivered to the courier company 70, and when the product package is delivered to the purchaser 20 through the courier company 70, the purchaser terminal 10 is After recognizing the code of the purchaser terminal 10 and verifying whether the buyer is a real buyer based on the identification information and the order identification information of the purchaser terminal 10, the purchaser terminal 10 is automatically transferred to the review bulletin board using the URL of the review board. can connect

3 is a flowchart illustrating a process of authenticating the purchaser terminal 10 and installing an application.

As shown in Fig. 3, the purchaser terminal 10 starts installing the application (step: S1). Here, the application may be a computer program stored in the medium for executing the automatic product review registration method according to preferred embodiments of the present invention on the purchaser terminal 10 side. In order to install such an application, terminal authentication must be performed to verify whether the purchaser terminal 10 is a terminal normally registered with the purchaser 20 .

To this end, the purchaser terminal 10 may transmit an installation approval request to the control server 30 (step: S2). The installation approval request may include an identification number of the purchaser terminal 10 . The identification number of the purchaser terminal 10 may be, for example, a phone number of the purchaser terminal 10 . The control server 30 receiving the installation approval request may authenticate the identification number of the purchaser terminal 10 in association with the communication company (step: S3).

If there is no abnormality as a result of the authentication, an installation authentication reply indicating that the purchaser terminal 10 has been normally authenticated may be transmitted to the purchaser terminal 10 (step: S4).

Subsequently, the purchaser terminal 10 may transmit the identification number of the purchaser terminal 10 to the control server 30 (step: S5). Then, the control server 30 may store the identification number of the purchaser terminal 10 in the database (step: S6), and transmit an installation approval to the purchaser terminal 10 (step: S7). Then, the purchaser terminal 10 may install the application in the purchaser terminal 10 in response to the installation approval (step: S8). The installation file of the application may be transmitted to the purchaser terminal 10 by the control server 30 or may be transmitted to the purchaser terminal 10 through an application store such as Google Store.

4 is a flow chart for explaining a flow until a product package is delivered according to the first preferred embodiment of the present invention.

The purchaser 20 may purchase a product by accessing an online shopping mall using the purchaser terminal 10 or a computer device authenticated with his/her purchaser account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 40 .

4 , the purchaser terminal 10 may transmit a product order request to the seller server 40 (step: S11). The order request may include identification information of the purchaser terminal 10 and order identification information for identifying the order. The identification information of the purchaser terminal 10 may be, for example, a phone number corresponding to the purchaser terminal 10 .

In response to the order request, the seller server 40 encrypts the identification information of the purchaser terminal 10, the order identification information, and a URL (Universal Resource Locator) of a review bulletin board for uploading a purchase review of the product. code can be generated (step: S12). The review board may be operated by the review board operation unit 46 .

On the other hand, the seller server 40 may transmit the identification information of the purchaser terminal 10 and the order identification information to the control server 30 , and the control server 30 may transmit the identification information of the purchaser terminal 10 . information and the order identification information may be stored in a database.

The encrypted code may be a QR (Quick Response) code, a barcode, a three-dimensional code, or the like. In this first embodiment, it will be mainly assumed that the encryption code is a QR code.

The encrypted code may be attached to a product package corresponding to the product. For example, the encrypted code may be attached to the product, to a wrapping paper or a packaging box for packaging the product, or to the inside or outside of a shipping box of the product.

In addition, a photo-reactive module, such as a photo-reactive chip, may be attached to the product package. The light response module may transmit a control signal when light greater than a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 10 .

Such a light response module may be attached to a position that satisfies a condition for transmitting a control signal by receiving light less than the threshold value in a finished product package, and receiving light above the threshold value when the product package is opened. . For example, the light reaction module may be attached to a packaging paper or a packaging box for packaging the product, or may be attached to the inside of a delivery box of the product.

FIG. 5 is an exemplary view illustrating packaging by attaching an encrypted code to a product package according to a first preferred embodiment of the present invention.

As shown in FIG. 5 , the encrypted code 1200 may be attached to one side of the packaging box 1100 of the product. In addition, the light reaction module 1300, for example, a light reaction chip may be attached to the other side of the packaging box 1100 . The light response module 1300 may transmit a control signal when light greater than a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 10 .

As such, in the example shown in FIG. 5 , the packaging box 1100 of the product to which the encrypted code 1200 and the light reaction module 1300 are attached is packaged by the delivery box 1000 to complete the product package. .

The seller server 40 may transmit a delivery request to the delivery company server 60 (S13). Then, the courier company 70 may collect the product package and deliver it to the purchaser 20 . The purchaser 20 may receive the product package delivered by the courier company 70 .

6 is a flowchart for explaining the process of automatically registering product reviews after the purchaser 20 receives the product package according to the first preferred embodiment of the present invention.

As shown in FIG. 6 , the purchaser 20 receiving the product package may open the product package to take out the product. When the product package is opened, the light response module attached therein may detect light above a threshold and transmit a control signal. Then, the purchaser terminal 10 receives the control signal (step: S21). The purchaser terminal 10 receiving the control signal may execute the code recognition module (step: S22). Meanwhile, according to another embodiment of the present invention, when the light response module is not attached, the user may directly execute the code recognition module.

Next, the purchaser terminal 10 may recognize the encrypted code attached to the product package based on the code recognition module (step: S23). 7 is an exemplary view exemplarily showing that the purchaser terminal 10 acquires the encrypted code attached to the product package. As shown in FIG. 7 , the purchaser terminals 10 and 10 take out the packaging box 1100 in which the product is packaged from the delivery box 1000 , and the code activated according to the control signal of the light response module 1300 . The encrypted code 1200 attached to the packaging box 1100 may be recognized using the recognition module.

The purchaser terminal 10 may acquire the identification information of the purchaser terminal 10, the order identification information, and the URL of the review board by decrypting the recognized encrypted code (step: S24). The purchaser terminal 10 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 10 (step: S25).

For example, the purchaser terminal 10 may transmit a real purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 10 to the control server 30 . The control server 30 may verify whether a real buyer is a real buyer based on linking with the communication company 80 in response to the real buyer authentication request. For example, the control server 30 compares the identification information and order identification information of the purchaser terminal 10 transmitted from the purchaser terminal 10 with the identification information and order identification information of the purchaser terminal 10 stored in the database. You can verify whether you are a real buyer.

When the verification is completed, the control server 30 may transmit the confirmation result of whether the actual purchaser is present to the purchaser terminal 10 . For example, when it is confirmed that the purchaser terminal 10 corresponding to the purchaser 20 is the actual purchaser, the control server 30 transmits a confirmation result indicating that the purchaser is the actual purchaser to the purchaser terminal 10 , and the purchaser terminal 10 ) may automatically connect to the review board based on the URL of the review board in response (step: S26). Meanwhile, the purchaser terminal 10 may generate an error message and display a message indicating retry when it is confirmed that the purchaser is not an actual purchaser.

As described above, according to the first preferred embodiment of the present invention, the real buyer is verified using the encrypted barcode attached to the product package and automatically connected to the review bulletin board, thereby enabling easy upload of product reviews on the buyer side and reliable on the seller side. Make it easy to collect product reviews.

8 is a block diagram showing a system configuration for realizing the product review registration method according to the second embodiment of the present invention.

As shown in FIG. 8 , the purchaser terminal 110 may interwork with the seller server 140 . The seller server 140 of the seller 150 may be a server provided on the side of a shopping mall that operates an online shopping mall. The online shopping mall may be a web-based internet shopping mall, a home shopping mall, a social networking service (SNS) shopping mall, or the like. The merchant server 140 may be implemented based on at least one server-class computer device.

The purchaser 120 may purchase the product by accessing the online shopping mall using the purchaser terminal 110 or a computer device (PC, etc.) authenticated with the purchaser's account and ordering the desired product. The seller server 140 may perform order processing in an online shopping mall. The purchaser terminal 110 may be a mobile device such as a purchaser's mobile phone, laptop, or tablet PC. The purchaser terminal 110 may be a network device that includes a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, and the like, and can be connected to a wide area network such as the Internet.

The purchaser terminal 110 may interwork with the control server 130 . The control server 130 may perform overall control, server-side operation, data storage, etc. necessary for the automatic product review registration method according to preferred embodiments of the present invention. The control server 130 may interwork with the purchaser terminal 110 , the seller server 140 , the courier company server 160 , the communication company 180 , and the like. The control server 130 may be implemented based on at least one server-class computer device.

9 is a block diagram for explaining the configuration of the seller server 140 shown in FIG.

As shown in FIG. 9 , the seller server 140 according to the second embodiment of the present invention may include an order processing unit 142 , an information processing unit 144 , and a review board operating unit 146 . Each unit (142 to 146) is interoperable with each other.

The order processing unit 142 may receive an order request for ordering a product from the purchaser terminal 110 in the online shopping mall, and may perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 110 and order identification information for identifying the order. The review board operation unit 146 may operate the review board. The review board can be accessed based on the URL.

The information processing unit 144, in response to the order request, a hash including the identification information of the purchaser terminal 110, the order identification information, and a URL (Universal Resource Locator) of a review bulletin board for uploading a purchase review of the product may be generated, the generated hash may be converted into a sound source file for reproducing sound waves, and the converted sound source file may be stored in the light response module. In the second preferred embodiment of the present invention, the light response module may be a chip that reproduces the sound wave when light above a threshold is detected.

The photoreactive module is included in a product package corresponding to the product and delivered to the purchaser 120, and when the purchaser 120 opens the product package, the photoreactive chip reproduces the sound wave, and the purchaser terminal ( 110) acquires the sound wave and verifies whether the buyer is a real buyer based on the identification information and the order identification information of the purchaser terminal 110 can be connected automatically.

First, in the second preferred embodiment of the present invention, the installation process of the application described above with reference to FIG. 3 is performed in the same way, and in the process, the purchaser terminal 110 is authenticated and the identification number of the purchaser terminal 110 is It is stored in the database of the control server 130 . The installation file of the application may be transmitted to the purchaser terminal 110 by the control server 130 or may be transmitted to the purchaser terminal 110 through an application store such as Google Store.

10 is a flow chart for explaining a flow until a product package is delivered according to a second preferred embodiment of the present invention.

The purchaser 120 may purchase a product by accessing the online shopping mall using the purchaser terminal 110 or a computer device authenticated with the purchaser's account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 140 .

As shown in FIG. 10 , the purchaser terminal 110 may transmit a product order request to the seller server 140 (step: S31 ). The order request may include identification information of the purchaser terminal 110 and order identification information for identifying the order. The identification information of the purchaser terminal 110 may be, for example, a phone number corresponding to the purchaser terminal 110 .

The seller server 140 responds to the order request, a hash including the identification information of the purchaser terminal 110, the order identification information, and a URL (Universal Resource Locator) of a review bulletin board for uploading a purchase review of the product can be created (step: S32). The review board may be operated by the review board operating unit 146 .

On the other hand, the seller server 140 may transmit the identification information of the purchaser terminal 110 and the order identification information to the control server 130 , and the control server 130 may transmit the identification information of the purchaser terminal 110 . information and the order identification information may be stored in a database.

The seller server 140 may convert the generated hash into a sound source file for reproducing sound waves (step: S33), and store the converted sound source file in the light response module (step: S34). As mentioned above, the light response module may reproduce the stored sound wave when light greater than a threshold is detected. The sound source file may be a sound source file that outputs an audible sound wave or a sound source file that outputs an inaudible sound wave. For example, the sound source file may be MIDI, MP3, or the like.

The light reaction module may be included in a product package corresponding to the product. For example, the photoresponse module receives light less than the threshold value when the product package is completed, and is attached to a position that satisfies the condition to transmit the control signal by receiving and operating the light above the threshold value when the product package is opened can be For example, the light reaction module may be attached to the product, to a wrapping paper or a packaging box for packaging the product, or to the inside of a delivery box of the product.

11 is an exemplary view illustrating that a light reaction module is attached to and packaged in a product package according to a second preferred embodiment of the present invention.

11 , the light reaction module 1310 may be attached to one side of the packaging box 1110 of the product. The light response module 1310 may reproduce sound waves when light greater than a threshold is detected.

Also, the light response module 1310 may transmit a control signal before the sound wave is reproduced. The control signal may cause the purchaser terminal 110 to automatically execute a sound wave acquisition module for acquiring sound waves. The control signal may be a short-range wireless communication signal or a sound file. When the control signal is a sound wave, the sound wave reproduced by the light response module 1310 may include a control signal for activating the sound wave acquisition module.

As such, in the example shown in FIG. 11 , the packaging box 1110 of the product to which the light reaction module 1310 is attached is packaged by the delivery box 1010 , thereby completing the product package.

The seller server 140 may transmit a delivery request to the delivery company server 160 (S35). Then, the courier company 170 may collect the product package and deliver it to the purchaser 120 . The purchaser 120 may receive a product package delivered by the courier company 170 .

12 is a flowchart illustrating a process of automatically registering product reviews after the purchaser 120 receives a product package according to a second preferred embodiment of the present invention.

First, the purchaser 120 receiving the product package may open the product package to take out the product. When the product package is opened, the light response module attached therein may detect light above a threshold and transmit a control signal. The control signal may be a short-range wireless communication signal or a sound wave. The sound wave acquisition module may be activated in response to the control signal.

As shown in FIG. 12 , when the photoresponse module reproduces the sound wave by the buyer 120 opening the product package, the buyer terminal 110 may acquire the sound wave (step: S41 ). 13 is an exemplary view illustrating acquisition of a sound wave output from a light response module attached to a product package to the purchaser terminal 110 . As shown in FIG. 13 , the purchaser terminal 110 may take out the packaging box in which the product is packaged from the delivery box 1010 , and acquire sound waves reproduced from the light reaction module 1310 . The sound wave may be, for example, an acoustically beautiful sound such as a song or music, or a sound in an inaudible region that humans cannot hear.

After the purchaser terminal 110 obtains the hash from the acquired sound wave (step: S42), by decrypting the obtained hash, the identification information of the purchaser terminal 110, order identification information, and the review board URL can be obtained ( Step: S43). The purchaser terminal 110 may perform real purchaser verification using the acquired identification information and order identification information of the purchaser terminal 110 (step: S44).

For example, the purchaser terminal 110 may transmit a real purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 110 to the control server 130 . The control server 130 may verify whether a real buyer is a real buyer in response to the real buyer authentication request. For example, the control server 130 compares the identification information and the order identification information of the purchaser terminal 110 transmitted from the purchaser terminal 110 with the identification information and the order identification information of the purchaser terminal 110 stored in the database. You can verify whether you are a real buyer.

When the verification is completed, the control server 130 may transmit the confirmation result of whether the actual purchaser is present to the purchaser terminal 110 . For example, when it is confirmed that the purchaser terminal 110 corresponding to the purchaser is the real purchaser, the control server 130 transmits a confirmation result indicating that the purchaser is the actual purchaser to the purchaser terminal 110 , and the purchaser terminal 110 responds to this. In response, it is possible to automatically connect to the review board based on the URL of the review board (step: S45). Meanwhile, the purchaser terminal 110 may generate an error message and display a message indicating retry when it is confirmed that the purchaser is not an actual purchaser.

As described above, according to the second preferred embodiment of the present invention, a sound wave is output using a light response module attached to a product package to verify the actual buyer and automatically connect to the review board, thereby providing easy upload of product reviews to the buyer 120 side. This enables the seller 150 to easily collect reliable product reviews.

14 is a block diagram showing a system configuration for realizing a product review registration method according to a third embodiment of the present invention.

As shown in FIG. 14 , the purchaser terminal 210 may interwork with the seller server 240 . The seller server 240 of the seller 250 may be a server provided on the side of the shopping mall that operates the online shopping mall. The online shopping mall may be a web-based internet shopping mall, a home shopping mall, a social networking service (SNS) shopping mall, or the like. The merchant server 240 may be implemented based on at least one server-class computer device.

The purchaser 220 may purchase a product by accessing the online shopping mall using the purchaser terminal 210 or a computer device (PC, etc.) authenticated with the purchaser's account and ordering the desired product. The seller server 240 may perform order processing in an online shopping mall. The purchaser terminal 210 may be a mobile device such as a purchaser's mobile phone, laptop, or tablet PC. The purchaser terminal 210 may be a network device that includes a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, and the like, and can be connected to a wide area network such as the Internet.

The purchaser terminal 210 may interwork with the control server 230 . The control server 230 may perform overall control, server-side operation and data storage required for the automatic product review registration method according to preferred embodiments of the present invention. The control server 230 may interwork with the purchaser terminal 210 , the seller server 240 , the courier service server 260 , the communication company 280 , and the like. The control server 230 may be implemented based on at least one server-class computer device.

FIG. 15 is a block diagram for explaining the configuration of the seller server 240 shown in FIG. 14 .

As shown in FIG. 14 , the seller server 240 according to the third embodiment of the present invention may include an order processing unit 242 , a tag generation unit 244 , and a review board operating unit 246 . Each unit (242 ~ 246) is interoperable with each other.

The order processing unit 242 may receive an order request for ordering a product from the purchaser terminal 210 in the online shopping mall, and may perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 210 and order identification information for identifying the order.

The tag generator 244 may store the identification information of the purchaser terminal 210, the order identification information, and the URL of the review bulletin board for uploading the purchase review of the product in the short-range wireless communication tag. The review board operation unit 246 may operate the review board. The review board can be accessed based on the URL.

The short-range wireless communication tag is attached to a product package corresponding to the product and delivered to the courier company 270, and when the product package is delivered to the purchaser 220 through the courier company 270, the purchaser terminal 210 is the After recognizing a short-range wireless communication tag and verifying whether the buyer is a real buyer based on the identification information of the purchaser terminal 210 and the order identification information, the purchaser terminal 210 is placed on the review board using the URL of the review board. can be connected automatically.

First, in the third preferred embodiment of the present invention, the installation process of the application described above with reference to FIG. 3 is performed in the same way, and in the process, the purchaser terminal 210 is authenticated and the identification number of the purchaser terminal 210 is It is stored in the database of the control server 230 . The installation file of the application may be transmitted to the purchaser terminal 210 by the control server 230 or may be transmitted to the purchaser terminal 210 through an application store such as Google Store.

16 is a flow chart for explaining a flow until a product package is delivered according to a third preferred embodiment of the present invention.

The purchaser 220 may purchase a product by accessing the online shopping mall using the purchaser terminal 210 or a computer device authenticated with the purchaser's account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 240 .

As shown in FIG. 16 , the purchaser terminal 210 may transmit a product order request to the seller server 240 (step: S51 ). The order request may include identification information of the purchaser terminal 210 and order identification information for identifying the order. The identification information of the purchaser terminal 210 may be, for example, a phone number corresponding to the purchaser terminal 210 .

The seller server 240 may store, in the short-range wireless communication tag, the identification information of the purchaser terminal 210, the order identification information, and the URL of the review board for uploading the purchase review of the product in response to the order request. (Step: S52). The short-range wireless communication tag may be a Near Field Communication (NFC) tag, a Radio Frequency Identification (RFID) tag, or the like. The review board may be operated by the review board operation unit 246 .

On the other hand, the seller server 240 may transmit the identification information of the purchaser terminal 210 and the order identification information to the control server 230 , and the control server 230 may transmit the identification information of the purchaser terminal 210 . information and the order identification information may be stored in a database.

The short-range wireless communication tag may be attached to a product package corresponding to the product. For example, the short-range wireless communication tag code may be attached to the product, to a wrapping paper or a packaging box for packaging the product, or to the inside or outside of a delivery box of the product.

In addition, a photo-reactive module, such as a photo-reactive chip, may be attached to the product package. The light response module in the third preferred embodiment of the present invention may be the same as the light response module in the first embodiment, for example, which transmits a control signal when light above a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 210 .

Such a light response module may be attached to a position that satisfies a condition for transmitting a control signal by receiving light less than the threshold value in a finished product package, and receiving light above the threshold value when the product package is opened. . For example, the light reaction module may be attached to a packaging paper or a packaging box for packaging the product, or may be attached to the inside of a delivery box of the product.

Meanwhile, according to another embodiment of the present invention, the short-range wireless communication tag and the optical response module may be configured with the same chip. For example, the light response module may include information of a short-range wireless communication tag.

17 is an exemplary view illustrating that an encrypted code is attached to a product package and packaged according to a third preferred embodiment of the present invention.

As shown in FIG. 17 , the short-range wireless communication tag 1220 may be attached to one side of the packaging box 1120 of the product. In addition, a light reaction module 1320, for example, a light reaction chip may be attached to the other side of the packaging box 1120 . The light response module 1320 may transmit a control signal when light greater than a threshold is detected. The control signal may execute the tag recognition module of the purchaser terminal 210 .

As such, in the example shown in FIG. 17 , the packaging box 1120 of the product to which the short-range wireless communication tag 1220 and the light reaction module 1320 are attached is packaged by the delivery box 1020 , thereby completing the product package. do.

The seller server 240 may transmit a delivery request to the delivery company server 260 (S53). Then, the courier company 270 may collect the product package and deliver it to the purchaser 220 . The purchaser 220 may receive a product package delivered by the courier company 270 .

18 is a flowchart illustrating a process in which the purchaser 220 automatically registers a product review after receiving a product package according to a third preferred embodiment of the present invention.

As shown in FIG. 18 , the purchaser 220 receiving the product package may open the product package to take out the product. When the product package is opened, the light response module attached therein may detect light above a threshold and transmit a control signal. Then, the purchaser terminal 210 receives the control signal (step: S61). Upon receiving the control signal, the purchaser terminal 210 may execute the tag recognition module (step: S62). Meanwhile, according to another embodiment of the present invention, when the photoresponse module is not attached, the purchaser may directly execute the tag recognition module, or the purchaser terminal 210 may set the tag recognition module to an always activated state.

Next, the purchaser terminal 210 may communicate the short-range wireless communication tag attached to the product package based on the tag recognition module (step: S63). 19 is an exemplary view illustrating acquiring information from a short-range wireless communication tag attached to a product package. As shown in FIG. 19 , the purchaser terminal 210 takes out the packaging box 1120 in which the product is packaged from the delivery box 1020 , and activates the tag recognition module according to the control signal of the light response module 1320 . It can be used to communicate with the short-range wireless communication tag 1220 attached to the packaging box 1120 .

The purchaser terminal 210 may acquire the identification information of the purchaser terminal 210, the order identification information, and the URL of the review board from the short-range wireless communication tag (step: S64). The purchaser terminal 210 may perform real purchaser verification using the acquired identification information and order identification information of the purchaser terminal 210 (step: S65).

For example, the purchaser terminal 210 may transmit a real purchaser authentication request including the acquired identification information of the purchaser terminal 210 and order identification information to the control server 230 . The control server 230 may verify whether a real buyer is a real buyer in response to the real buyer authentication request. For example, the control server 230 compares the identification information and the order identification information of the purchaser terminal 210 transmitted from the purchaser terminal 210 with the identification information and the order identification information of the purchaser terminal 210 stored in the database. You can verify whether you are a real buyer.

When the verification is completed, the control server 230 may transmit a result of determining whether the actual purchaser is the purchaser to the purchaser terminal 210 . For example, when it is confirmed that the purchaser terminal 210 corresponding to the purchaser is the real purchaser, the control server 230 transmits a confirmation result indicating that the purchaser is the actual purchaser to the purchaser terminal 210 , and the purchaser terminal 210 responds to this. In response, it is possible to automatically connect to the review board based on the URL of the review board (step: S66). Meanwhile, the purchaser terminal 210 may generate an error message and display a message indicating retry when it is confirmed that the purchaser is not an actual purchaser.

As described above, according to the third preferred embodiment of the present invention, by using a short-range wireless communication tag such as RFID or NFC attached to the product package to verify the actual purchaser and automatically connect to the bulletin board, the purchaser 220 can easily review product reviews. It enables the upload and the seller 250 side makes it easy to collect reliable product reviews.

On the other hand, based on the first to third preferred embodiments of the present invention, the automatic connection of the buyer terminal 210 to the review bulletin board, the method for automatically registering product reviews according to the preferred embodiment of the present invention allows the buyer to use various Select the method of review process so that you can enter a review.

20 is a flowchart showing the flow of a product review registration process based on selection of a review process method according to a preferred embodiment of the present invention. In the following description, the purchaser terminal uses the same reference numerals as in the third embodiment described above. However, this is not a limitation, and the following purchaser terminals are applicable to any of the purchaser terminals mentioned in the first to third embodiments.

As shown in FIG. 20 , the purchaser terminal 210 displays a plurality of review processing methods for inputting product reviews in response to a product review request signal, and a user interface capable of selecting at least one review processing method can be displayed (step: S71). This step may be performed by the user interface display unit of the purchaser terminal 210 .

Next, the purchaser terminal 210 may input a review of the product according to a review process selected based on the user interface (step: S72). This step may be performed by the review input unit of the purchaser terminal 210 . The purchaser terminal 210 may upload the input review of the product to the review bulletin board based on the URL of the review board (step: S73). This step may be performed by the upload unit of the purchaser terminal 210 .

The latter progress method includes a short answer type method, a voice recognition method, a finger gesture method, a face recognition method, and the like. The short-answer type may be a short-answer type response to a predetermined question. For example, a review process in which a question asking for a satisfaction level for a plurality of items, such as quality, quantity, delivery, thickness, size, service, etc., is displayed on the screen and the buyer enters an answer to the question can

The voice recognition method is a method of inputting product reviews based on recognizing the buyer's voice. Such a speech recognition method may include a narrative type and a short answer type method. The narrative method may be a method in which the buyer gives a review after receiving the product, and the buyer terminal 210 recognizes the buyer's voice, converts it into text, and uploads it to the bulletin board. The short-answer type may be a method in which a question asking for a satisfaction level for a given item is displayed on the screen or a voice guide is used, the buyer speaks the satisfaction level in a short-answer type, and then, the customer's voice is recognized and the satisfaction level is input.

The finger gesture method is a method of inputting a review based on the buyer's finger gesture. 21 is a flowchart for explaining a product review input process based on a finger gesture method

As shown in FIG. 21 , the purchaser terminal 210 may execute a selfie shooting mode of the purchaser terminal 210 (step: S81 ). Subsequently, the purchaser terminal 210 may guide the purchaser to spread a finger as many as the number corresponding to the satisfaction level of the purchase satisfaction item for the product in a state in which the purchaser clenched a fist so as to be reflected in the camera (step: S82).

Then, the buyer can spread his or her fingers as many as the number corresponding to the satisfaction level for each item for the product while clenching his fist so that his or her hand is reflected in the camera, and the buyer terminal 210 is the buyer based on the captured image. It is possible to obtain the number of fingers straightened (step: S83).

The purchaser terminal 210 may input the satisfaction level for each satisfaction item by matching the purchase satisfaction level for the corresponding item of the product to the number of single fingers acquired for each satisfaction item (step: S84) . For example, if the buyer is instructed to "display the satisfaction level of the purchased clothing with your finger" and then spreads four fingers while the buyer clenched his fist, the buyer terminal 210 is based on gesture recognition. It is possible to detect that the four fingers are stretched and convert it into "4 points" or a corresponding score as the satisfaction registration for the quality of the clothing, and register the satisfaction level on the review board.

The face recognition method may refer to a method of inputting a review by recognizing the facial expression of the purchaser. 22 is a flowchart for explaining a product review input process based on a face recognition method.

22 , the purchaser terminal 210 may execute a selfie shooting mode of the purchaser terminal 210 (step S91). Subsequently, the buyer terminal 210 may guide the buyer to make an expression according to the buyer's feeling for the product to be reflected in the camera (step: S92). Then, the buyer looks at the camera and makes an expression according to the feeling of the product.

The purchaser terminal 210 acquires the purchaser's facial expression based on the captured image (step: S94), and estimates the purchase satisfaction corresponding to the product based on analyzing the acquired facial expression of the purchaser. It can be (step: S94). In addition, the estimated purchase satisfaction may be input to the review board (step: S95).

For example, the buyer can make various expressions as if he saw the product, and the buyer terminal 210 obtains the buyer's facial expression and analyzes the buyer's expression to estimate emotions such as satisfaction, joy, anger, sadness, laughter, etc. Then, the estimated emotion can be displayed by uploading it to the review board using the corresponding facial expression icon and text.

Although the present invention has been described by exemplifying preferred embodiments thereof, those skilled in the art can variously modify and change the present invention within the scope without departing from the technical matters and scope of the present invention described in the claims below. It will be understood that it can be implemented. Accordingly, modifications of future embodiments of the present invention will not depart from the teachings of the present invention.

10, 110, 210: Buyer terminal
30, 130, 230: control server
40, 140, 240 : Merchant Server
42, 142, 242: order processing unit
44: code generator
144: information processing unit
244: tag generator
46, 146, 246 : Review board operation department
60, 160, 260: Courier service server
80, 180, 280: Telecommunication company

Claims (17)

Displaying a plurality of review processing methods for inputting product reviews in response to a product review request signal and displaying a user interface for selecting at least one review process method;
inputting a review of the product according to a review process selected based on the user interface; and
The automatic product review registration method comprising the step of uploading the input review of the product to the review bulletin board based on a URL (Universal Resource Locator) of the review bulletin board.
The method according to claim 1, wherein the late progress method is
Short-answer format to answer fixed questions;
a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review;
a finger gesture method of inputting a review based on the buyer's finger gesture; and
Automatic product review registration method, characterized in that any one of the face recognition methods for recognizing the facial expression of the purchaser and inputting a review.
The method of claim 2, wherein when the voice recognition method is selected,
The step of entering the product review is,
acquiring the buyer's voice; and
Automatic product review registration method comprising the step of converting the acquired voice into text information.
The method of claim 2, wherein when the finger gesture method is selected,
The step of entering the product review is,
executing a selfie shooting mode of the purchaser terminal;
guiding the buyer to spread his or her fingers as many as the number corresponding to the purchase satisfaction for the product in a state in which a fist is clenched;
acquiring the number of fingers spread by the purchaser based on the captured image; and
and inputting purchase satisfaction of the product in response to the acquired number of single fingers.
The method of claim 2, wherein when the face recognition method is selected,
The step of entering the product review is,
executing a selfie shooting mode of the purchaser terminal;
guiding to make an expression according to the feeling of the product;
acquiring the facial expression of the purchaser based on the captured image;
estimating purchase satisfaction corresponding to the product based on the acquired facial expression of the purchaser; and
Automatic product review registration method comprising the step of inputting the estimated purchase satisfaction.
a user interface display unit for displaying a plurality of review processing methods for inputting product reviews in response to a product review request signal and displaying a user interface through which at least one review process method can be selected;
a review input unit for inputting a review of the product according to a review process selected based on the user interface; and
and an uploading unit for uploading the input review of the product to the review bulletin board based on a URL (Universal Resource Locator) of the review bulletin board.
The method according to claim 6, wherein the late progress method is
Short-answer format to answer fixed questions;
a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review;
a finger gesture method of inputting a review based on the buyer's finger gesture; and
Product review automatic registration device, characterized in that any one of the face recognition method for inputting a review by recognizing the facial expression of the purchaser.
The method of claim 7, wherein when the voice recognition method is selected,
wherein the review input unit acquires the buyer's voice and converts the acquired voice into text information.
The method of claim 7, wherein when the finger gesture method is selected,
The review input unit,
Execute the selfie shooting mode of the buyer terminal, guide the buyer to spread his/her fingers as many as the number corresponding to the purchase satisfaction with the product in a state in which the buyer clenched his fist, and based on the captured image, the number of fingers the buyer has spread out and inputting satisfaction with purchase of the product in response to the acquired number of single fingers.
The method of claim 7, wherein when the face recognition method is selected,
The review input unit,
Executing the selfie shooting mode of the purchaser terminal, guiding to make an expression according to the feeling about the product, acquiring the purchaser's facial expression based on the captured image, and analyzing the acquired facial expression of the purchaser Product review automatic registration apparatus for estimating a purchase satisfaction corresponding to the product based on the product, and inputting the estimated purchase satisfaction.
A server operating a review bulletin board to upload product reviews; and
In response to the product review request signal, a plurality of review process methods for inputting a product review are displayed, a user interface for selecting at least one review process method is displayed, and a review process selected based on the user interface is displayed. and a review input device for inputting a review of the product according to a method, and uploading the input review of the product to the review board based on a URL (Universal Resource Locator) of the review board. registration system.
12. The method of claim 11, wherein the late progress method is
Short-answer format to answer fixed questions;
a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review;
a finger gesture method of inputting a review based on the buyer's finger gesture; and
Product review automatic registration system, characterized in that any one of the face recognition method for inputting a review by recognizing the facial expression of the purchaser.
The method of claim 12, wherein when the voice recognition method is selected,
and the review input device acquires the buyer's voice and converts the acquired voice into text information.
The method of claim 12, wherein when the finger gesture method is selected,
The late input device,
Execute the selfie shooting mode of the buyer terminal, guide the buyer to spread his/her fingers as many as the number corresponding to the purchase satisfaction with the product in a state in which the buyer clenched his fist, and based on the captured image, the number of fingers the buyer has spread out The automatic product review registration system, characterized in that the purchase satisfaction of the product is input in response to the acquired number of single fingers.
The method of claim 12, wherein when the face recognition method is selected,
The late input device,
Executing the selfie shooting mode of the purchaser terminal, guiding to make an expression according to the feeling about the product, acquiring the purchaser's facial expression based on the captured image, and analyzing the acquired facial expression of the purchaser based on estimating the purchase satisfaction corresponding to the product, and inputting the estimated purchase satisfaction.
on the computer,
Displaying a plurality of review processing methods for inputting product reviews in response to a product review request signal and displaying a user interface for selecting at least one review process method;
inputting a review of the product according to a review process selected based on the user interface; and
Based on the URL (Universal Resource Locator) of the review board, a computer program stored in the medium to execute the step of uploading the input review of the product to the review board.
17. The method of claim 16, wherein the late progress method,
Short-answer format to answer fixed questions;
a voice recognition method of recognizing the voice of a buyer who has purchased a product and inputting a review;
a finger gesture method of inputting a review based on the buyer's finger gesture; and
A computer program stored in a medium, characterized in that it is any one of the face recognition methods for recognizing the facial expression of the purchaser and inputting a review.

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