KR20200019400A - System and method for managing unified reservations - Google Patents

Abstract

An integrated reservation management system and method are disclosed. The redundant reservation management method performed by the redundant reservation management server according to an embodiment may include crawling data related to external reservation information of a plurality of reservation management tools; And integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated.

Description

Integrated reservation management system and method {SYSTEM AND METHOD FOR MANAGING UNIFIED RESERVATIONS}

The description below relates to a technique for integrating and managing reservation information.

In order to receive a service provided in an offline store, the user may make a reservation by means of a walk-in, a phone call, a visit, or a text message. Stores use tools like calendar (offline), calendar (online), and CRM (online) to manage their reservations. At this time, when making a reservation using each system (online) or offline, work efficiency in a store environment is reduced because the number of reservation management tools must be checked.

In addition, when using existing CRM, each store is not linked with other reservation service, which is a reservation management tool, so it is cumbersome that each reservation service and CRM must be displayed on the PC screen of the store to perform each reservation management. have.

Reference: Korean Laid-open Patent No. 10-2014-0103779, Korean Laid-open Patent No. 10-2017-0055641

A plurality of different reservation management tools may provide a method and system for managing reservations that collectively manage reserved external reservation information.

The redundant reservation management method performed by the duplicate reservation management server may include crawling data related to external reservation information of the plurality of reservation management tools; And integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated.

Crawling data related to the external reservation information of the plurality of reservation management tools may be granted permission to interwork with the external reservation information performed by the plurality of reservation management tools, and each of the plurality of reservation management tools may be granted. And logging in with account information and crawling data related to external reservation information based on the logged in account information.

The crawling of the data related to the external reservation information of the plurality of reservation management tools may include crawling the text data related to the external reservation information every predetermined time.

Crawling data related to the external reservation information of the plurality of reservation management tools may include crawling the text data related to the external reservation information at a point in time when a user interface for updating reservation information is selected.

Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated, determining whether the data is duplicated based on the number of external reservation information confirmed through the crawl, and determining the external reservation. If the number of information overlaps, requesting a reservation management tool of each external reservation information to change or delete the external reservation information, and if the number of the external reservation information does not overlap, through the plurality of reservation management tools And comprehensively managing the reserved external reservation information in the integrated reservation management service.

Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated, provides a user interface for changing a reservation related to the external reservation information or canceling a reservation, As the user interface is selected by the user interface may include the step of connecting to the link of the reservation management tool for changing or canceling the reservation.

Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated may include allowing duplicate reservation up to a predetermined number of external reservation information including the same time zone information. Can be.

Integrating the linked external reservation information according to whether the data related to the crawled external reservation information is duplicated may include: procedure information, date information, service state information, or the like included in the external reservation information in the integrated reservation management service; And displaying reservation information including the forwarding information and customer information including the customer identification information.

Integrating the linked external reservation information according to whether the data related to the crawled external reservation information is duplicated may be displayed by dividing the route information of each reservation management tool related to the external reservation information in the integrated reservation management service. It may include the step.

Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated, sorting the linked external reservation information based on the option information including the condition information, Providing external reservation information.

Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated, connecting to at least one reservation management tool selected by providing a user interface related to the new reservation, and the connected reservation Receiving external reservation information related to the new reservation requested through the management tool, or receiving reservation information related to the new reservation through the integrated reservation management service.

The redundant reservation management server may include a crawler that crawls data related to external reservation information of a plurality of reservation management tools; And an integration unit for integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated.

Through the plurality of reservation management tools, duplicate reservations can be prevented by determining whether or not the reserved external reservation information is duplicated and managing it collectively.

Since multiple reservation management tools crawl and manage reserved external reservation information, it is possible to reduce the resources required to check and operate each reservation management tool.

When the external reservation information is changed, it is possible to provide convenience to the user by connecting a link for which the external reservation was made.

1 is a diagram illustrating an example of a network environment according to an embodiment.
2 is a block diagram illustrating an internal configuration of an electronic device and a server according to an exemplary embodiment.
3 is a block diagram illustrating an example of a component that may be included in a processor of a redundant reservation management server according to an exemplary embodiment.
4 is a flowchart illustrating a redundant reservation management method performed by a redundant reservation management server according to an embodiment.
5 is an example for explaining an integrated reservation management service provided by a redundant reservation management server according to an embodiment.
6 is an example for explaining interworking a reservation management tool in a redundant reservation management server according to an embodiment.
7 is an example for describing integrated management of external reservation information in a redundant reservation management server according to an exemplary embodiment.
8 illustrates an example of crawling external reservation information in a redundant reservation management server according to an exemplary embodiment.
9 illustrates an example of distinguishing and displaying route information of each reservation management tool associated with external reservation information in the redundant reservation management server according to an exemplary embodiment.

Hereinafter, exemplary embodiments will be described in detail with reference to the accompanying drawings.

1 is a diagram illustrating an example of a network environment according to an embodiment.

The network environment of FIG. 1 illustrates an example including a plurality of electronic devices 110, 120, 130, and 140, a plurality of servers 150 and 160, and a network 170. 1 is an example for describing the present invention, and the number of electronic devices or the number of servers is not limited as shown in FIG. 1.

The plurality of electronic devices 110, 120, 130, and 140 may be fixed terminals or mobile terminals implemented as computer devices. Examples of the plurality of electronic devices 110, 120, 130, and 140 include a smart phone, a mobile phone, a navigation device, a computer, a notebook computer, a digital broadcasting terminal, a personal digital assistant (PDA), and a portable multimedia player (PMP). Tablet PC). For example, the electronic device 1 110 may communicate with other electronic devices 120, 130, 140 and / or servers 150, 160 through a network 170 using a wireless or wired communication scheme. In an embodiment, the electronic device may be a client.

The communication method is not limited, and may include not only a communication method using a communication network (for example, a mobile communication network, a wired internet, a wireless internet, and a broadcasting network) that the network 170 may include, but also a short range wireless communication between devices. For example, the network 170 may include a personal area network (PAN), a local area network (LAN), a campus area network (CAN), a metropolitan area network (MAN), a wide area network (WAN), and a broadband network (BBN). And one or more of networks such as the Internet. The network 170 may also include any one or more of network topologies, including bus networks, star networks, ring networks, mesh networks, star-bus networks, trees, or hierarchical networks, but It is not limited.

Each of the servers 150 and 160 communicates with the plurality of electronic devices 110, 120, 130, and 140 through the network 170 to provide a command, code, file, content, service, or the like. It may be implemented in devices.

For example, the server 160 may provide a file for installing an application to the electronic device 1 110 connected through the network 170. In this case, the electronic device 1110 may install an application using a file provided from the server 160. In addition, a service provided by the server 150 by accessing the server 150 under the control of an operating system (OS) included in the electronic device 1 110 and at least one program (for example, a browser or the installed application). I can be provided with the content. For example, when the electronic device 1 110 transmits a service request message to the server 150 through the network 170 under the control of the application, the server 150 transmits a code corresponding to the service request message to the electronic device 1. The electronic device 1 110 may provide content to the user by configuring and displaying a screen according to a code under the control of an application.

2 is a block diagram illustrating an internal configuration of an electronic device and a server according to an exemplary embodiment.

In FIG. 2, an internal configuration of the electronic device 1 110 as an example of one electronic device and the server 150 as an example of one server will be described. The same or similar internal components may be applied to other electronic devices 120, 130, 140 or server 160 as well as other electronic devices or other servers that may be included in the network environment described with reference to FIG. 1. For example, the server 150 may refer to a server managing duplicate reservations.

The electronic device 1 110 and the server 150 may include memories 211 and 221, processors 212 and 222, communication modules 213 and 223, and input / output interfaces 214 and 224. The memories 211 and 221 may be computer-readable recording media, and may include a permanent mass storage device such as random access memory (RAM), read only memory (ROM), and a disk drive. In addition, the memory 211 and 221 may store an operating system and at least one program code (for example, a code installed for the browser or the above-described application or the like installed in the electronic device 1110). These software components may be loaded from a computer readable recording medium separate from the memories 211 and 221 using a drive mechanism. Such a separate computer-readable recording medium may include a computer-readable recording medium such as a floppy drive, a disk, a tape, a DVD / CD-ROM drive, a memory card, and the like. In other embodiments, the software components may be loaded into the memory 211, 221 through the communication module 213, 223 rather than a computer readable recording medium. For example, the at least one program is a program installed by files provided by the file distribution system (for example, the server 160 described above) through the network 170 for distributing installation files of developers or applications (for example, It can be loaded into the memory (211, 221) based on the above-described application).

Processors 212 and 222 may be configured to process instructions of a computer program by performing basic arithmetic, logic, and input / output operations. Instructions may be provided to the processors 212, 222 by the memory 211, 221 or the communication modules 213, 223. For example, processors 212 and 222 may be configured to execute instructions received in accordance with program codes stored in recording devices such as memories 211 and 221.

The communication modules 213 and 223 may provide a function for the electronic device 1 110 and the server 150 to communicate with each other through the network 170, and another electronic device (for example, the electronic device 2 120). Or it may provide a function for communicating with another server (for example, server 160). For example, a request (eg, a streaming service request for content) generated by the processor 212 of the electronic device 1 110 according to a program code stored in a recording device such as the memory 211 is controlled by the communication module 213. In accordance with the present invention, the network 170 may be transferred to the server 150. Conversely, control signals, commands, contents, files, and the like provided according to the control of the processor 222 of the server 150 are transmitted to the communication module of the electronic device 1 110 via the communication module 223 and the network 170 ( It may be received by the electronic device 1110 through 213. For example, a control signal or a command of the server 150 received through the communication module 213 may be transmitted to the processor 212 or the memory 211, and the content or the file may be transmitted to the electronic device 1110. It may be stored as a storage medium that may further include.

The input / output interfaces 214 and 224 may be means for interfacing with the input / output device 215. For example, the input device may include a device such as a keyboard or mouse, and the output device may include a device such as a display for displaying a communication session of the application. As another example, the input / output interface 214 may be a means for interfacing with a device in which functions for input and output are integrated into one, such as a touch screen. As a more specific example, the processor 212 of the electronic device 1110 is configured using data provided by the server 150 or the electronic device 2 120 in processing a command of a computer program loaded in the memory 211. The service screen or the content may be displayed on the display through the input / output interface 214.

Also, in other embodiments, the electronic device 1 110 and the server 150 may include more components than those of FIG. 2. However, there is no need to clearly show most prior art components. For example, the electronic device 1 110 may be implemented to include at least some of the above-described input / output devices 215 or other components such as a transceiver, a global positioning system (GPS) module, a camera, various sensors, a database, and the like. It may further include elements.

3 is a block diagram illustrating an example of a component that may be included in a processor of a redundant reservation management server according to an embodiment, and FIG. 4 illustrates a redundant reservation management method performed by the redundant reservation management server according to an embodiment. It is a flowchart for explanation.

The processor 222 of the redundant reservation management server may include a crawler 310 and an integration unit 320. The components of the processor 222 may be representations of different functions performed by the processor 222 according to a control command provided by program code stored in the redundant reservation management server. The processor 222 and the components of the processor 222 may control the redundant reservation management server to perform steps 410 to 420 included in the redundant reservation management method of FIG. 4. In this case, the processor 222 and the components of the processor 222 may be implemented to execute an instruction according to the code of the operating system included in the memory and the code of at least one program.

The processor 222 may load the program code stored in the file of the program for the redundant reservation management method to the memory. For example, when a program is executed in the redundant reservation management server, the processor may control the redundant reservation management server to load the program code from the file of the program into the memory under the control of the operating system. In this case, each of the crawler 310 and the integrator 320 included in the processor 222 and the processor 222 executes a command of a corresponding part of the program code loaded in the memory, thereby performing steps 410 to 420. May be different functional representations of the processor 222 to execute.

In operation 410, the crawler 310 may crawl data related to external reservation information of the plurality of reservation management tools. The crawling unit 310 is logged in with the respective account information for the plurality of reservation management tools as the authority for interlocking the external reservation information performed in the plurality of reservation management tools is logged, and based on the logged in account information, the external reservation is made. Crawl data related to the information. The crawler 310 may crawl text data related to the external reservation information at predetermined times. The crawler 310 may crawl text data related to the external reservation information at a time when a user interface for updating the reservation information is selected.

In operation 420, the integrator 320 may integrate the linked external reservation information according to whether the data related to the crawled external reservation information is duplicated. The integration unit 320 determines whether or not to overlap based on the number of the external reservation information confirmed through the crawl, and if the number of the external reservation information is duplicate, change the external reservation information to the reservation management tool of each external reservation information Or you can request to be deleted. For example, the integration unit 320 may transmit a message requesting the reservation management tool to change or delete reservation information. If the number of external reservation information does not overlap, the integration unit 320 may manage the external reservation information reserved through a plurality of reservation management tools in an integrated reservation management service.

In addition, the integration unit 320 provides a user interface for changing a reservation or canceling a reservation related to external reservation information, and a link of a reservation management tool for changing a reservation or canceling a reservation as a user interface is selected by a user. Can be connected. The integration unit 320 may allow duplicate reservation up to a preset number of external reservation information including the same time zone information. The integration unit 320 may provide customer information including reservation information (for example, procedure information, date information, time information, service status information, and delivery information) or customer identification information included in the external reservation information in the integrated reservation management service. I can display it. In addition, the integration unit 320 may separately display route information of each reservation management tool related to external reservation information in the integrated reservation management service. In addition, the integration unit 320 may sort the linked external reservation information based on the option information including the condition information (for example, by designer or by reservation), and provide the sorted external reservation information.

5 is an example for explaining an integrated reservation management service provided by a redundant reservation management server according to an embodiment.

The redundant reservation management server may provide an integrated reservation management service 500. The integrated reservation management service 500 may integrately manage external reservation information performed through a plurality of reservation management tools. For example, the integrated reservation management service 500 may be provided through a user's electronic device. In this case, the user may correspond to a company that operates a store, an employee, a consumer who requests a reservation to receive a service.

Integrated reservation management service 500 is a service for reservation (schedule), customer, and marketing management for the store customer, when the user proceeds the reservation process to receive a specific service in a specific store, you can check the status of the reservation You can provide a calendar so that you can

The redundant reservation management server may easily perform the reservation management 501 and the store management 502 as a screen for managing the reservation service through the integrated reservation management service 500. For example, the integrated reservation management service 500 may provide a reservation management function 510 for managing reservations integrally by interlocking external reservation information reserved through each reservation management tool, and used in a store. To provide a store management function (502) for managing and ordering what is needed in the store, such as products, goods and services provided in the store.

The duplicate reservation management server may provide the basic store information 510, the employee information 520, and the linking function 530 through the integrated reservation management service 500. For example, the store basic information 510 function may be provided, including information related to the store (map, address, phone number, etc.), and the employee information (eg, the employee's position, the employee's position) existing in the store may be provided. Career information, such as the field in which the employee is in charge) can be provided to the employee information (520) function, and through the reservation management tool to provide the linking function (530) for interlocking the reserved external reservation information. .

6 is an example for explaining interworking a reservation management tool in a redundant reservation management server according to an embodiment.

The integrated reservation management server may be applied to various categories of services that provide reservation related services such as beauty, restaurants, and hospitals. In the embodiment, a hair service of the beauty category will be described as an example. Through the integrated reservation management service 500 in the hair shop, the reservation information may be integrated with the external reservation information of the reservation management tool. In detail, an interface for interworking with an external reservation through the integrated reservation management service 500 may be selected. The integrated reservation management service 500 may provide an interworking user interface 610 for interworking external reservation information performed by a plurality of reservation management tools. In this case, the integrated management service 500 may provide an interworking user interface to select a reservation management tool to be linked among a plurality of reservation management tools. The integrated reservation management service 500 may log in with the respective account information for the plurality of reservation management tools based on the authority for interworking the external reservation information performed by the plurality of reservation management tools. For example, the login page 620 of the reservation management tool for logging in to each reservation management tool in the integrated reservation management service 500 may be displayed.

For example, all or part of the reservation management tool used in the hair shop may be selected to link the external reservation information. The integrated reservation management service 500 secures the authority for interworking the external reservation information stored in the reservation management tool according to the agreement of an administrator (for example, a company, an employee, etc.) managing the reservation in the hair shop. For example, as the login page of the reservation management tool provided by the integrated reservation management service 500 is displayed, it is possible to log in to each reservation management tool with account information by inputting an ID and password. Each company code may be additionally entered.

Accordingly, the redundant reservation management server may crawl text data related to external reservation information as the account information is logged into each reservation management tool. For example, you can crawl the text of the web HTML code that corresponds to the logged-in reservation management tool. In this case, the text data may include a store name, reservation information, a product list, customer information, and the like related to the external reservation information. In addition, the crawl may be crawled periodically (eg, every 30 minutes) or aperiodically, and may crawl new data at a point in time when the user interface associated with the most recent reservations is selected. You can display data crawled by the redundant reservation management server to the duplicate reservation management service.

7 is an example for describing integrated management of external reservation information in a redundant reservation management server according to an exemplary embodiment.

The redundant reservation management server may integrate the external reservation information and provide the integrated reservation management service 500 by integrating each external reservation information. For example, the redundant reservation management server may provide the reservation list and the reservation status by matching the linked external reservation information with time and date based on the calendar provided by the integrated reservation management service 500. In addition, the integrated reservation management service 500 may provide reservation information on a predetermined basis, for example, by day, date, or period. In addition, the redundant reservation management server sorts the linked external reservation information based on the option information including the condition information (for example, designer, service, reservation management tool, by reservation, etc.), and integrates the sorted external reservation information. It may be provided through the reservation management service 500. In this case, the integrated reservation management service 500 may provide a user interface for setting option information, and option information may be set by inputting or selecting option information including condition information through the provided user interface.

The duplicate reservation management server may determine whether data related to crawled external reservation information is duplicated. The redundant reservation management server may display whether or not a reservation including a reservation available time or a reservation unavailable time is possible through the integrated reservation management service 500. If the duplicate reservation management server generally does not allow duplicate external reservation information including the same date and the same time zone information, the preset number of external reservation information including the same time zone information is set based on a predetermined condition according to a specific situation. You can allow duplicate bookings. In this case, for example, a setting for allowing duplicate reservation may be performed through the integrated reservation management service 500 in advance.

The redundant reservation management server may provide processing information such as waiting for a reservation, confirming a reservation, or completing a service with respect to external reservation information linked through the integrated reservation management service 500. The reservation waiting means to temporarily reserve a reservation in the same time zone in order to replace the reservation information of the reservation waiting, if the reservation information which has already been reserved is canceled or replaced with the seat of the changed or canceled reservation information. Reservation confirmation means that the reservation is made based on the reservation information, service completion means that the service according to the reservation information is completed. For example, after the service related to the external reservation information is processed in the integrated reservation management service 500, the service may be marked as completed, and if the service is available in the requested external reservation information, the reservation may be marked as confirmed. Can be.

The duplicate reservation management server may provide reservation notification through the integrated reservation management service 500. For example, the duplicate reservation management server may provide a reservation notification when time information included in external reservation information linked to the integrated reservation management service 500 corresponds to the current time. Alternatively, the reservation notification may be provided before a preset time (for example, 30 minutes) based on the time information included in the external reservation information. Accordingly, the staff of the store may prepare in advance a product or service related to the reserved customer to provide a quality service. Alternatively, the reservation information confirming the reservation notification and the reservation information not confirming the reservation notification may be displayed according to whether the reservation notification is confirmed.

8 illustrates an example of crawling external reservation information in a redundant reservation management server according to an exemplary embodiment.

The redundant reservation management server may provide a user interface 810 for retrieving the latest reservation and a user interface 820 for creating a new reservation through the integrated reservation management service 500. The redundant reservation management server may be configured to crawl additional external reservation information for each reservation management tool additionally as the user interface 810 for retrieving the latest reservation of the integrated reservation management service 500 is selected. The information may be updated to the integrated reservation management service 500. Even if the user interface 810 for retrieving the latest reservation is not selected, the redundant reservation management server may update the integrated reservation management service 500 by crawling additional reserved external reservation information periodically or aperiodically by the reservation management tool. Can be.

In addition, the redundant reservation management server provides a user interface for changing a reservation or reservation cancellation related to external reservation information through the integrated reservation management service 500, and changes or reserves as the user interface is selected by the user. You can link to the reservation management tool for cancellation. For example, the user may change the external reservation information through the integrated reservation management service 500, or may access the reservation management tool to directly change the external reservation information. In addition, when a reservation change or reservation cancellation is made, the changed reservation information may be displayed through the integrated reservation management service 500.

The redundant reservation management server may create a new reservation through the integrated reservation management service 500. The redundant reservation management server may provide a user interface 820 for new reservation through the integrated reservation management service 500. For example, when a reservation is requested via telephone or a message from a customer, the store selects a new reservation user interface through the integrated reservation management service 500 directly, and is associated with the requested reservation based on the selected new reservation user interface. A new reservation can be registered by entering information (eg, time, date, service information, request details, etc.). Alternatively, a new reservation may be created by a customer accessing the integrated reservation management service 500, selecting a user interface 820 for new reservation, and inputting reservation information.

9 illustrates an example of distinguishing and displaying route information of each reservation management tool associated with external reservation information in the redundant reservation management server according to an exemplary embodiment.

The duplicate reservation management server may classify and display the route information of each reservation management tool associated with the linked external reservation information in the integrated reservation management service 500. Route information, reservation status information, procedures or service information, customer information, and the like may be displayed on the external reservation information linked to the calendar of the integrated reservation management service 500. The duplicate reservation management server may display the external reservation information corresponding to the current time with respect to the external reservation information provided in the calendar of the integrated reservation management service 500. For example, the external reservation information for one day may be displayed on the calendar of the integrated reservation management service 500 by moving the external reservation information corresponding to the current time. In addition, the external reservation information reserved by the A reservation management tool and the external reservation information reserved by the B reservation management tool may be displayed in different colors, or the name of the reservation management tool may be separately displayed. The redundant reservation management server may separately display the reservation cancellation, reservation change, reservation confirmation, etc. related to the reservation with respect to the external reservation information in the integrated reservation management service 500, Information such as service completion, payment cancellation, payment processing, and payment completion may be displayed.

Furthermore, when the redundant reservation management server is used in conjunction with the external reservation information through the integrated reservation management service 500, in processing payment for the service related to the reservation, the payment fee may be reduced or reduced.

The apparatus described above may be implemented as a hardware component, a software component, and / or a combination of hardware components and software components. For example, the devices and components described in the embodiments are, for example, processors, controllers, arithmetic logic units (ALUs), digital signal processors, microcomputers, field programmable gate arrays (FPGAs). May be implemented using one or more general purpose or special purpose computers, such as a programmable logic unit (PLU), a microprocessor, or any other device capable of executing and responding to instructions. The processing device may execute an operating system (OS) and one or more software applications running on the operating system. The processing device may also access, store, manipulate, process, and generate data in response to the execution of the software. For convenience of explanation, one processing device may be described as being used, but one of ordinary skill in the art will appreciate that the processing device includes a plurality of processing elements and / or a plurality of types of processing elements. It can be seen that it may include. For example, the processing device may include a plurality of processors or one processor and one controller. In addition, other processing configurations are possible, such as parallel processors.

The software may include a computer program, code, instructions, or a combination of one or more of the above, and may configure the processing device to operate as desired, or process independently or collectively. You can command the device. Software and / or data may be any type of machine, component, physical device, virtual equipment, computer storage medium or device in order to be interpreted by or to provide instructions or data to the processing device. It can be embodied in. The software may be distributed over networked computer systems so that they may be stored or executed in a distributed manner. The software and data may be stored on one or more computer readable recording media.

The method according to the embodiment may be embodied in the form of program instructions that can be executed by various computer means and recorded in a computer readable medium. The computer readable medium may include program instructions, data files, data structures, and the like, alone or in combination. The program instructions recorded on the media may be those specially designed and constructed for the purposes of the embodiments, or they may be of the kind well-known and available to those having skill in the computer software arts. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks, and magnetic tape, optical media such as CD-ROMs, DVDs, and magnetic disks, such as floppy disks. Magneto-optical media, and hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine code generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter or the like.

Although the embodiments have been described by the limited embodiments and the drawings as described above, various modifications and variations are possible to those skilled in the art from the above description. For example, the described techniques may be performed in a different order than the described method, and / or components of the described systems, structures, devices, circuits, etc. may be combined or combined in a different form than the described method, or other components. Or, even if replaced or substituted by equivalents, an appropriate result can be achieved.

Therefore, other implementations, other embodiments, and equivalents to the claims are within the scope of the claims that follow.

Claims (20)

In the redundant reservation management method performed by the redundant reservation management server,
Crawling data related to external reservation information of the plurality of reservation management tools; And
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated
Redundant reservation management method comprising a. The method of claim 1,
Crawling data related to external reservation information of the plurality of reservation management tools,
Authorization for interworking with external reservation information performed in the plurality of reservation management tools is granted, and is logged in with respective account information for the plurality of reservation management tools, and associated with external reservation information based on the logged in account information. Steps to Crawl Your Data
Redundant reservation management method comprising a. The method of claim 2,
Crawling data related to external reservation information of the plurality of reservation management tools,
Crawling text data related to the external reservation information at predetermined time intervals;
Redundant reservation management method comprising a. The method of claim 2,
Crawling data related to external reservation information of the plurality of reservation management tools,
Crawling text data associated with the external reservation information at a point in time at which a user interface for updating reservation information is selected;
Redundant reservation management method comprising a. The method of claim 1,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Based on the number of the external reservation information confirmed through the crawl to determine whether the overlap, if the number of the external reservation information is duplicated, to change or delete the external reservation information to the reservation management tool of each external reservation information Requesting, if the number of the external reservation information does not overlap, integrally managing the external reservation information reserved through the plurality of reservation management tools in an integrated reservation management service;
Redundant reservation management method comprising a. The method of claim 1,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Providing a user interface for changing a reservation or canceling a reservation related to the external reservation information, and connecting the link to a reservation management tool for changing or canceling a reservation as the user interface is selected by a user;
Redundant reservation management method comprising a. The method of claim 1,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Allowing duplicate reservations up to a preset number of external reservation information that includes the same time zone information
Redundant reservation management method comprising a. The method of claim 5,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Displaying, by the integrated reservation management service, customer information including reservation information and customer identification information including procedure information, date information, service status information, or delivery information included in the external reservation information;
Redundant reservation management method comprising a. The method of claim 5,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Classifying and displaying route information of each reservation management tool related to the external reservation information in the integrated reservation management service;
Redundant reservation management method comprising a. The method of claim 1,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Sorting the linked external reservation information based on the option information including the condition information, and providing the sorted external reservation information.
Redundant reservation management method comprising a. The method of claim 1,
Integrating the linked external reservation information according to determining whether the data related to the crawled external reservation information is duplicated,
Connect to at least one selected reservation management tool by providing a user interface related to the new reservation, receive external reservation information related to the requested new reservation through the linked reservation management tool, or associate the new reservation with the integrated reservation management service. Receiving Reservation Information
Redundant reservation management method comprising a. In the redundant reservation management server,
A crawling unit for crawling data related to external reservation information of the plurality of reservation management tools; And
An integration unit for integrating the linked external reservation information in accordance with the determination whether the data related to the crawled external reservation information is duplicated
Redundant scheduling management server that includes. The method of claim 12,
The crawling unit,
Authorization for interworking external reservation information performed in the plurality of reservation management tools is granted, and is logged in with respective account information for the plurality of reservation management tools, and associated with external reservation information based on the logged in account information. Crawling data
Redundant reservation management server, characterized in that. The method of claim 13,
The crawling unit,
When the user interface for crawling the text data related to the external reservation information or updating the reservation information is selected at predetermined time, the text data related to the external reservation information is crawled.
Redundant reservation management server, characterized in that. The method of claim 12,
The integrated unit,
Based on the number of the external reservation information confirmed through the crawl to determine whether the overlap, if the number of the external reservation information is duplicated, to change or delete the external reservation information to the reservation management tool of each external reservation information Requesting, if the number of the external reservation information is not duplicated, integrated reservation management service integrated management of the external reservation information reserved through the plurality of reservation management tools
Redundant reservation management server, characterized in that. The method of claim 12,
The integrated unit,
Providing a user interface for changing a reservation or canceling a reservation related to the external reservation information, and connecting the link to a reservation management tool for changing or canceling a reservation as the user interface is selected by a user.
Redundant reservation management server, characterized in that. The method of claim 12,
The integrated unit,
Allows duplicate reservations up to a preset number of external reservation information that includes the same time zone information.
Redundant reservation management server, characterized in that. The method of claim 15,
The integrated unit,
Displaying, in the integrated reservation management service, customer information including reservation information and customer identification information including procedure information, date information, service status information, or delivery information included in the external reservation information;
Redundant reservation management server, characterized in that. The method of claim 15,
The integrated unit,
Distinguishing and displaying route information of each reservation management tool related to the external reservation information in the integrated reservation management service;
Redundant reservation management server, characterized in that. The method of claim 12,
The integrated unit,
Sorting the linked external reservation information based on the option information including the condition information, and providing the sorted external reservation information.
Redundant reservation management server, characterized in that.

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