KR20190134095A - Method for providing chatting service - Google Patents

Abstract

The present invention relates to a method for providing a chatting service. The method for providing a chatting service relays a chatting message between a first terminal and a second terminal which are using a chatting service therebetween in a chatting service providing server, allows the chatting service providing server to transmit a chatting message received from the second terminal to the first terminal, and when a response message is not received from the first terminal until a predetermined time has elapsed, receives information for estimating a non-answerable situation of a user of the first terminal from the first terminal so as to estimate the non-answerable situation of the user of the first terminal, and then transmits an emoticon corresponding to the non-answerable situation of the user of the first terminal to the second terminal.

Description

How to provide chat service {METHOD FOR PROVIDING CHATTING SERVICE}

The present invention relates to a chat service providing method.

With the rapid development of information and communication technology, the use of smart phones has become common, and various mobile communication services using smart phones have been developed.

Among these, chat services such as KakaoTalk, LINE, and iMessage have established themselves as communication means that replace voice calls, which have been the typical representative means of communication using smartphones.

In other words, the majority of smartphone users frequently use the chat service as a means for communicating with other smartphone users using the smartphone.

As described above, as the use of the chat service of a smartphone user becomes more frequent in recent years, a situation in which a smartphone user does not respond to a chat message transmitted by another smartphone user to the smartphone user frequently occurs.

For example, when a smartphone user receives a chat message from another smartphone user while driving, the smartphone is in the smartphone user's bag or pocket or the smartphone user is sleeping at night and When the received chat message cannot be confirmed, the smartphone user cannot send a response message from another smartphone user.

In this case, another smart phone user has a problem that the smart phone user feels frustrated not to know the situation that can not send a response message.

In view of the above, an object of the present invention is to relay a chat message between a first terminal and a second terminal using a chat service at a chat service providing server, while receiving a chat message received from a second terminal by a chat service providing server. After transmitting to the first terminal, if a response message is not received from the first terminal until a predetermined time elapses, the first terminal receives information for estimating an unresponsive situation of the first terminal user from the first terminal. It is an object of the present invention to provide a chat service providing method for transmitting an emoticon corresponding to an unresponsive situation of a first terminal user to a second terminal after estimating a user's unresponsive situation.

In order to achieve the above object, in one aspect, the present invention provides a chat service in a chat service providing server, the chat message relay to receive and send a chat message transmitted from the second terminal to the first terminal step; An elapsed time measuring step of measuring an elapsed time from when the chat message is transmitted to the first terminal; If the response message for the chat message is not received from the first terminal until the elapsed time reaches a predetermined time, the provision of the non-response situation identification information for identifying the unresponsive situation of the first terminal user is provided. Requesting information from the first terminal; An information collation step of receiving the non-response situation determination information transmitted from the first terminal and matching the non-response situation determination information with a plurality of pre-stored non-response situation determination condition information; If the non-response situation determination information corresponds to any one of the plurality of unresponsive situation determination condition information, the first non-responsive situation corresponding to the one of the unresponsive situation condition information is determined. An unresponsive situation determination step of determining that the terminal user is in an unresponsive situation; An emoticon extracting step of extracting a specific unresponsive situation guide emoticon corresponding to the specific unresponsive situation among a plurality of stored unresponsive situation guide emoticons; And an emoticon transmitting step of transmitting the specific unresponsive situation guide emoticon to the second terminal.

As described above, according to the present invention, when the first terminal user fails to send a response message to the second terminal user when the second terminal user sends a chat message to the first terminal user, the chat service providing server The first terminal user fails to send a response message because the first terminal user detects the non-responsive situation identification information from the first terminal to identify a specific unresponsive situation of the first terminal user and automatically sends an emoticon for the second terminal user. The second terminal user can easily grasp the reason

1 is a view briefly showing the configuration of a chat service providing system according to an embodiment of the present invention;
2 is a view briefly showing the configuration of a chat service providing server according to an embodiment of the present invention;
3 is a diagram illustrating a plurality of unresponsive situation determination condition information and a plurality of unresponsive situation guide emoticons stored in a chat service providing server according to an embodiment of the present invention;
4 is a diagram illustrating a screen displaying a chat message in a second terminal according to an embodiment of the present invention;
5 is a diagram illustrating a screen displaying a specific unresponsive situation guide emoticon and a screen displaying a unresponsive situation basic guide emoticon in a second terminal according to an embodiment of the present invention;
6 is a flowchart illustrating a process of providing a chat service in a chat service providing server according to an exemplary embodiment of the present invention.

Hereinafter, some embodiments of the present invention will be described in detail through exemplary drawings. In describing the components of the present invention, terms such as first, second, A, B, (a), and (b) can be used. These terms are only for distinguishing the components from other components, and the nature, order or order of the components are not limited by the terms. While some components may be directly connected or connected to other components, it should be understood that another component may be "connected", "coupled" or "connected" between each component.

1 is a diagram briefly illustrating a configuration of a chat service providing system according to an exemplary embodiment of the present invention.

The chat service providing system 100 according to an exemplary embodiment of the present invention includes a first terminal 110, a second terminal 120, an internet communication network 130, and a chat service providing server 140.

The first terminal 110 is a terminal for providing a chat service to a first terminal user according to an embodiment of the present invention, and may be a smart phone, a tablet computer (PC), or the like, capable of internet communication.

Such a first terminal 110 can provide a chat service according to an embodiment of the present invention to a first terminal user through a pre-installed chat service program.

Specifically, the first terminal 110 according to an embodiment of the present invention may receive a chat message transmitted by the second terminal 120 to be described later through the chat service providing server 140 and display it on the chat window.

When the first terminal 110 receives a response message from the first terminal user before a predetermined time elapses when the chat message of the second terminal 120 is received from the chat service providing server 140, the first terminal The response message of the first terminal user of 110 may be transmitted to the chat service providing server 140 and the response message may be displayed on the chat window.

On the other hand, the first terminal 110 does not receive a response message from the first terminal user until a predetermined time elapses from the time when the chat service providing server 140 receives the chat message of the second terminal 120, the chat is received When the response message is not transmitted to the service providing server 140, the first terminal 110 provides the provision of the non-response situation identification information for identifying the non-response situation of the first terminal user in the chat service providing server 140. The chat service providing server 140 may be requested.

In this case, the first terminal 110 may collect unresponsive situation identification information and transmit it to the chat service providing server 140. Here, the information on the non-response situation identification information may include moving speed information, illuminance information, and first information of the first terminal user measured after the first terminal 110 receives a request for providing the information on the non-response situation identification from the chat service providing server 140. Foreground, which is application execution information running in the foreground in the first terminal 110 when the terminal user's location information and the first terminal 110 are requested to provide unresponsive situation identification information from the chat service providing server 140. It may include application information.

In an embodiment of the present invention, the first terminal 110 may include a Global Positioning System (GPS) module for measuring movement speed information of the first terminal user and location information of the first terminal user, and an illumination sensor for measuring illuminance information. It can be provided.

On the other hand, after transmitting the response information identifying the unresponsive situation to the chat service providing server 140, the first terminal 110 displays a specific unresponsive situation guide emoticon in the chat window, or the basic guide emoticon of the unresponsive situation in the chat window I can display it.

Here, the specific unresponsive situation guide emoticon is an emoticon corresponding to the specific unresponsive situation of the first terminal user determined by the chat service providing server 140 using the unresponsive situation grasping information, and is provided by the chat service providing server 140. It can be posted in the chat window.

In addition, the basic guide emoticon of the unresponsive situation is an emoticon for providing basic guidance on the unresponsive situation when the chat service providing server 140 does not identify a specific unresponsive situation of the first terminal user by using the unresponsive situation grasping information. , Can be posted in the chat window by the chat service providing server 140.

Like the first terminal 110, the second terminal 120 is a terminal provided with a chat service program according to an embodiment of the present invention, and may be a smart phone, a tablet PC, or the like capable of internet communication.

The second terminal 120 connects to the chat service providing server 140 through execution of a chat service program and transmits a chat message to the first terminal 110 through a relay of the chat service providing server 140. . Here, the second terminal 120 can display a chat message on the screen as shown in FIG.

After transmitting the chat message, the second terminal 120 receives the response message transmitted from the first terminal 110 through the relay of the chat service providing server 140, or a specific response unavailable situation guide emoticon or unresponsive situation The basic guide emoticon may be received from the chat service providing server 140. Here, the second terminal 120 may receive a response message before a predetermined time elapses from the time when the first terminal 110 receives the chat message, that is, within a predetermined time, and after the predetermined time elapses, An unresponsive situation guide emoticon or an unresponsive situation basic guide emoticon may be received. Here, the second terminal 120 displays a response message on the screen as shown in 5A of FIG. 5, or displays a specific response impossible situation guide emoticon as shown in 5B of FIG. 5, or responds as shown in 5C of FIG. 5. The impossible guide basic emoticon can be displayed on the screen.

When the second terminal 120 receives the specific unresponsive situation guide emoticon, the second terminal user using the second terminal 120 responds to the chat message sent to the first terminal user by the first terminal user. The situation can not be easily identified through a specific unresponsive situation guide emoticon.

The internet communication network 130 is a means for mediating data transmission and reception between the first terminal 110 and the chat service providing server 140 and data transmission and reception between the chat service providing server 140 and the second terminal 120. The wireless LAN network, a wideband code division multiple access (WCDMA) network, a high speed downlink packet access (HSDPA) network, a long term evolution (LTE) network, and an LTE-A (LTE Advanced) network may be included.

The chat service providing server 140 provides a chat service program according to an embodiment of the present invention to the first terminal 110 and the second terminal 120 and provides a chat service according to an embodiment of the present invention. It can consist of a single server or more than one server.

The chat service providing server 140 transmits a response message from the first terminal 110 until a predetermined time elapses from the time when the chat message received from the second terminal 120 is transmitted to the first terminal 110. If it does not receive, as shown in FIG. 3, the first terminal user responds to a plurality of unresponsive situation determination condition information and various unresponsive situations for determining various unresponsive situations in which the user does not input a response message to the first terminal 110. A plurality of unresponsive situation guide emoticons can be stored.

The chat service providing server 140 that stores a plurality of unresponsive situation determination condition information and a plurality of unresponsive situation guide emoticons corresponding to various unresponsive situations as described above may include a first chat message transmitted from the second terminal 120. The elapsed time may be measured from the time point at which the chat message is transmitted to the first terminal 110.

If the response message is not received from the first terminal 110 until the elapsed time reaches a predetermined time, the chat service providing server 140 may determine the unresponsive situation determination information for identifying the unresponsive situation of the first terminal user. The request may be made to the first terminal 110.

Through this, the chat service providing server 140 may receive the response information identifying the non-response situation from the first terminal 110.

Thereafter, the chat service providing server 140 checks each of the plurality of non-response situation determination condition information previously stored.

As a result, if the unresponsive situation determination information matches any of the unresponsive situation determination condition information among the plurality of unresponsive situation determination condition information, the chat service providing server 140 corresponds to any one unresponsive situation condition information. The specific non-response situation is determined as a non-response situation in which the first terminal user is in a situation.

For example, the movement speed information of the first terminal user included in the unresponsive situation identification information corresponds to the unresponsive situation condition information for determining the “operational” situation among the unresponsive situation determination condition information as shown in FIG. When the moving speed information of the first terminal user is 50 km or more, the chat service providing server 140 may determine that the specific response state of the first terminal user is “driving”.

In addition, the illuminance information included in the unresponsive situation identification information and the location information of the first terminal user correspond to the unresponsive situation condition information for determining the “during movie watching” situation among the unresponsive situation determination condition information shown in FIG. 3, That is, when the illuminance information is 50 lx or less, and the location information is fixed at the theater building location, the chat service providing server 140 may determine that the specific unresponsive situation of the first terminal user is “movie watching”.

In addition, the illumination information included in the unresponsive situation identifying information and the time information requesting the provision of the location information of the first terminal user and the unresponsive situation identifying information correspond to “sleeping” among the unresponsive situation determining condition information shown in FIG. 3. That is, when illuminance information is 3 lx or less, visual information is 23:00 or more, and the location information is fixed at a certain position, the chat service providing server 140 is unable to respond to a specific unresponsive situation of the first terminal user. You can judge that.

In addition, the foreground application information of the first terminal 110 included in the non-response situation identification information corresponds to “in a phone call” of the non-response situation determination condition information shown in FIG. 3, that is, the fore of the first terminal 110. When the foreground application corresponding to the ground application information is a phone application, the chat service providing server 140 may determine that a specific unresponsive situation of the first terminal user is “in a phone call”.

As described above, the chat service providing server 140 that determines the specific non-response situation of the first terminal user through the information on the non-response situation identification received from the first terminal 110 may determine a specific non-response situation among the plurality of non-response situation guide emoticons. The corresponding specific unresponsive situation guide emoticon is extracted.

In addition, the chat service providing server 130 may transmit a specific unresponsive situation guide emoticon to the second terminal 140. In other words, a specific unresponsive situation guide emoticon may be posted on a chat window in which the first terminal 110 and the second terminal 140 participate.

On the other hand, as a result of comparing the unresponsive situation determination information with each of the plurality of unresponsive situation determination condition information, if the unresponsive situation determination information does not match all of the plurality of unresponsive situation determination condition information, the chat service providing server 140 The non-response basic guide emoticon such as the dotted line display part of FIG. 3 may be transmitted to the second terminal 140. In other words, the basic guide emoticon for the non-response situation may be posted on the chat window in which the first terminal 110 and the second terminal 140 participate.

As described above, in the present invention, when the first terminal user fails to send a response message to the second terminal user when the second terminal user sends a chat message to the first terminal user, the chat service providing server ( The first terminal user receives the information on the non-response situation identification from the first terminal 110 to identify a specific unresponsive situation of the first terminal user, and automatically transmits an emoticon to the second terminal user. The reason why the second terminal user cannot send the response message can be easily understood.

Hereinafter will be described the configuration of the chat service providing server 140 according to an embodiment of the present invention.

2 is a diagram briefly illustrating a configuration of a chat service providing server according to an exemplary embodiment of the present invention.

The chat service providing server 140 according to an embodiment of the present invention may include a communication interface 210, a data storage 220, and a controller 230.

The communication interface 210 performs data transmission and reception with the first terminal 110 and the second terminal 120 connected through the Internet communication network 130.

In other words, the communication interface 210 performs data transmission and reception with the first terminal 110 and data transmission and reception with the second terminal 120 in order to proceed with the chat between the first terminal 110 and the second terminal 120. It is.

The communication interface 210 may be implemented as a network interface card.

The data storage unit 220 temporarily stores data processed by the controller 230, which will be described later, or stores a program for performing a function of the chat service providing server 140, and operates the chat service providing server 130. Save the data needed for.

In an exemplary embodiment of the present invention, the data storage unit 220 may transmit the chat message received from the second terminal 120 to the first terminal 110 until the predetermined time elapses from the first terminal 110. In the case of not receiving the response message, as shown in FIG. 3, a plurality of non-response situation determination condition information and various kinds of non-response for determining a variety of non-response situations in which the first terminal user cannot input a response message to the first terminal 110 are not available. A plurality of unresponsive situation guide emoticons corresponding to the situation may be stored.

The data storage unit 220 is an internal storage device of the chat service providing server 140.

And a storage server separate from the chat service providing server 140.

The controller 230 is a module for controlling the overall functions of the chat service providing server 140 and may be implemented as a main board including a central processing unit (CPU).

In an embodiment of the present invention, the controller 230 performs a chat between the first terminal 110 and the second terminal 120, that is, relays a chat message transmission between the first terminal 110 and the second terminal 120. Can be.

When the chat proceeds between the first terminal 110 and the second terminal 120 as described above, the controller 230 may provide a chat service according to an embodiment of the present invention as follows.

First, the controller 230 receives a chat message transmitted by the second terminal 120 through the communication interface 210 and transmits it to the first terminal 110.

In addition, the controller 230 may measure the elapsed time from the time when the chat message is transmitted to the first terminal 110, and the response message from the first terminal 110 until the elapsed time reaches a predetermined time. If it is not received, the first terminal 110 requests the provision of the non-response situation identification information for identifying the non-response situation of the first terminal user. Here, the information on the non-response situation identification information may include moving speed information, illuminance information, and first information of the first terminal user measured after the first terminal 110 receives a request for providing the information on the non-response situation identification from the chat service providing server 140. Foreground, which is application execution information running in the foreground in the first terminal 110 when the terminal user's location information and the first terminal 110 are requested to provide unresponsive situation identification information from the chat service providing server 140. It may include application information.

In this way, the control unit 230 may receive the response response situation grasping information transmitted from the first terminal 110 through the communication interface 210.

Thereafter, the controller 230 checks the non-response situation determination information with the plurality of unresponsive situation determination condition information stored in the data storage 220, respectively.

As a result, if the unresponsive situation determination information matches any of the unresponsive situation determination condition information among the plurality of unresponsive situation determination condition information, the control unit 230 cannot perform a specific response corresponding to any one unresponsive situation condition information. The situation is determined to be a non-response situation in which the first terminal user is in a situation.

For example, the movement speed information of the first terminal user included in the unresponsive situation identification information corresponds to the unresponsive situation condition information for determining the “operational” situation among the unresponsive situation determination condition information as shown in FIG. When the moving speed information of the first terminal user is 50 km or more, the controller 230 may determine that the specific response impossible situation of the first terminal user is “driving”.

In addition, the illuminance information included in the unresponsive situation identification information and the location information of the first terminal user correspond to the unresponsive situation condition information for determining the “during movie watching” situation among the unresponsive situation determination condition information shown in FIG. 3, That is, when the illumination information is 50 lx or less and the location information is fixed at the location of the theater building, the controller 230 may determine that the specific unresponsive situation of the terminal user is “movie watching”.

In addition, the illumination information included in the unresponsive situation identifying information and the time information requesting the provision of the location information of the terminal user and the unresponsive situation identifying information correspond to “sleeping” among the unresponsive situation determining condition information shown in FIG. 3. When the illuminance information is less than or equal to 3lx, the visual information is more than 23 o'clock, and the location information is fixed at any one location, the mobile communication terminal 110 may determine that a specific unresponsive situation of the terminal user is "sleeping." .

In addition, the foreground application information of the first terminal 110 included in the non-response situation identification information corresponds to “in a phone call” of the non-response situation determination condition information shown in FIG. 3, that is, the fore corresponding to foreground application information. When the ground application is a telephone application, the controller 230 may determine that the specific response state of the first terminal user is "in a telephone call".

As described above, the controller 230 that determines the specific unresponsive situation of the first terminal user extracts a specific unresponsive situation guide emoticon corresponding to the specific unresponsive situation among the plurality of unresponsive situation guide emoticons stored in the data storage unit 220. .

In addition, the controller 230 may transmit the specific response impossible situation guide emoticon to the second terminal 120 through the communication interface 210. In other words, the controller 230 may post a specific response impossible situation guide emoticon in a chat window in which the first terminal 110 and the second terminal 140 participate.

On the other hand, as a result of comparing the non-response situation determination information with each of the plurality of unresponsive situation determination condition information, and as a result, when the unresponsive situation determination information does not match all of the plurality of unresponsive situation determination condition information, the controller 230 of FIG. Basic response emoticons such as the dotted line display portion may be transmitted to the second terminal 120 through the communication interface 210. In other words, the controller 230 may post a basic guide emoticon when the response is impossible in the chat window in which the first terminal 110 and the second terminal 140 participate.

Hereinafter, a process of providing a chat service in the chat service providing server 140 according to an exemplary embodiment of the present invention will be described.

6 is a flowchart illustrating a process of providing a chat service in a chat service providing server according to an exemplary embodiment of the present invention.

First, the chat service providing server 140 receives a chat message transmitted from the second terminal 120 and transmits it to the first terminal 110 (S610).

In addition, the chat service providing server 140 measures the elapsed time from the time when the chat message is transmitted to the first terminal 110 (S620).

If the response message is not received from the first terminal 110 until the elapsed time reaches a predetermined time, the chat service providing server 140 identifies the unresponsive situation for identifying the unresponsive situation of the first terminal user. The first terminal 110 is requested to provide the information (S630 and S640).

Through this, the chat service providing server 140 receives the response response situation determination information from the first terminal 110, and contrasts each of the plurality of response information determination condition information previously stored in response to the response response determination information (S650). ).

As a result, if the unresponsive situation determination information matches any of the unresponsive situation determination condition information among the plurality of unresponsive situation determination condition information, the chat service providing server 140 corresponds to any one unresponsive situation condition information. The specific non-response situation is determined as a non-response situation in which the first terminal user is in operation S660 and S670.

The chat service providing server 140 determining the specific unresponsive situation of the first terminal user extracts a specific unresponsive situation guide emoticon corresponding to the specific unresponsive situation from among a plurality of stored unresponsive situation guide emoticons (S680).

In addition, the chat service providing server 140 may transmit a specific unresponsive situation guide emoticon to the second terminal 120 (S690).

On the other hand, in the step S660, if the unresponsive situation determination information does not meet all of the plurality of unresponsive situation determination condition information, the chat service providing server 140 uses the unresponsive situation basic guide emoticon as shown by the dotted line in FIG. It may be transmitted to the second terminal 120 (S695).

In the embodiment of the present invention, if the chat service providing server 140 receives the response message from the first terminal 110 before the elapsed time reaches the predetermined time, the chat service providing server 140 removes the response message. Of course, it can be transmitted to the second terminal 120.

As described above, a process of providing a chat service in the chat service providing server 140 according to an exemplary embodiment of the present invention may be implemented through a predetermined computer program (eg, a chat service program), and a chat service providing server. 140 may be combined with a predetermined computer program to perform the above process. In other words, the predetermined computer program is executed in the chat service providing server 140 to execute the process in the chat service providing server 140.

In the above description, all elements constituting the embodiments of the present invention are described as being combined or operating in combination, but the present invention is not necessarily limited to the embodiments. In other words, within the scope of the present invention, all of the components may be selectively operated in combination with one or more. The above description is merely illustrative of the technical idea of the present invention, and those skilled in the art to which the present invention pertains may make various modifications and changes without departing from the essential characteristics of the present invention. The protection scope of the present invention should be interpreted by the following claims, and all technical ideas within the equivalent scope should be interpreted as being included in the scope of the present invention.

Claims (3)

In the chat service providing server to provide a chat service,
Receiving a chat message transmitted from the second terminal and transmitting the chat message to the first terminal;
An elapsed time measuring step of measuring an elapsed time from when the chat message is transmitted to the first terminal;
If the response message for the chat message is not received from the first terminal until the elapsed time reaches a predetermined time, the provision of the non-response situation identification information for identifying the unresponsive situation of the first terminal user is provided. Requesting information from the first terminal;
An information collation step of receiving the non-response situation determination information transmitted from the first terminal and matching the non-response situation determination information with a plurality of pre-stored non-response situation determination condition information;
If the non-response situation determination information corresponds to any one of the plurality of unresponsive situation determination condition information, the first non-responsive situation corresponding to the one of the unresponsive situation condition information is determined. An unresponsive situation determination step of determining that the terminal user is in an unresponsive situation;
An emoticon extracting step of extracting a specific unresponsive situation guide emoticon corresponding to the specific unresponsive situation among a plurality of stored unresponsive situation guide emoticons; And
Emoticon transmitting step of transmitting the specific response unavailable situation guide emoticon to the second terminal
Chat service providing method comprising a. The method of claim 1,
The non-response situation identification information may be measured after the first terminal is requested to provide the non-response situation identification information. The moving speed information, illuminance information, location information of the first terminal user, and the first terminal user may be measured. And a foreground application information which is application execution information running in the foreground in the first terminal when the terminal is requested to provide the unresponsive situation identification information. The method of claim 1, wherein after the information collation step
If the non-response situation determination information does not meet all of the plurality of non-response situation determination condition information, transmitting a non-response situation basic guide emoticon to the second terminal;
Chat service providing method characterized in that it further comprises.

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