KR20010025340A - Business method for creating and intermediating service using network and computer readable medium having stored thereon computer executable instruction for performing the method - Google Patents

Abstract

PURPOSE: A service offer intermediation method and a media recording a program for implementing the method is provided to enable a user to request a service to a service providing company, and the service providing company to offer the service satisfying the requested conditions to the user over a communication network. CONSTITUTION: The method comprises steps of a service providing company storing information on customers, workers, local centers and cooperated companies in a database, the service providing company receiving service request information from the customers, the service providing company extracting local center information matched with the service request information, the service providing company transmitting the service request information to the extracted local center, the local center searching for worker's information matched with the service request information, the local center notifying the workers of the service request information, the local center dispatching the workers to the location at a time designated by the customers, and notifying the customers of the dispatch.

Description

BUSINESS METHOD FOR CREATING AND INTERMEDIATING SERVICE USING NETWORK AND COMPUTER READABLE MEDIUM HAVING STORED THEREON COMPUTER EXECUTABLE INSTRUCTION FOR PERFORMING THE METHOD}

The present invention relates to a service generation / mediation service business method using a communication network and a computer-readable recording medium containing a program that can implement the same. More specifically, a customer connects to a server of an operator to request a service from an operator. Then, the operator transmits the request information to the local affiliated store that matches the request information requested by the customer, and the local merchant stores the necessities of living labor by the serviceable laborer or affiliated company that matched the requested information at the time and place requested by the customer. The present invention relates to a service generation / mediation service business method using a communication network that enables transport or delivery, and a computer-readable recording medium containing a program capable of implementing the same.

Recently, as the standard of living of the general public improves and the educational level increases, the general public wants to enjoy leisure, and the number of the general public who remits various kinds of duties such as housework or facility construction management to professional service companies is increasing.

However, the conventional off-line service service is not only difficult to find the service personnel required by the customer, but also has been inconvenient to use the service because the service type is limited, while the service is in progress due to the distrust of the service personnel There has been the inconvenience of monitoring service personnel.

In addition, like the offline service service, the work brokerage service of the online living information total site uploads job search information by unvalidated service personnel, and the job seeker extracts the uploaded information to utilize the communication means to the service personnel. There has been the hassle of contacting places and amounts.

In addition, conventional daily, time and contract workers have not received social security despite the industrial accident insurance, which extends to all workplaces at all times. Despite that, there was a drawback of not finding work.

On the other hand, when purchasing goods in a conventional shopping mall, in order to deliver the ordered goods to the buyer to hire a shipping agent in the shopping mall, or to ask the courier company to deliver the goods to the buyer, the personnel required for shipping is required There has been a problem in that additional courier costs are increased by increasing or providing services to the courier company.

This enables the transport and delivery of the best laborers and daily necessities whose identity is matched to the services commissioned by customers on the telecommunications network, regardless of time and place, and ensures the professional and continuous service of daily, time and contract service personnel. Efforts have been made to create work, and the present invention has been devised based on this.

The technical problem to be solved by the present invention is to solve the problems of the service provided by the service brokerage site and the shopping mall site described above, in order to solve this problem, if a remote customer requests a service provider through a communication network, To provide customers with a computer-readable recording medium containing a service creation / mediation service business method using a communication network that enables the delivery of labor service or daily necessities in accordance with the request conditions and the programs that can implement the service. There is this.

1 is a network diagram for explaining the configuration of the business method according to the present invention.

2 is a diagram illustrating a network for explaining data transmission / reception between a service provider and a customer in a business method according to the present invention.

3 is a diagram illustrating a database built on a server by a service provider in the business method according to the present invention.

4 is a flowchart illustrating an embodiment of a process in which a customer accesses a server of an operator and selects necessary service information in a business method according to the present invention.

5 is a flowchart illustrating an embodiment of a process in which a business operator builds customer order information into a database in a business method according to the present invention.

6 is a flowchart illustrating an embodiment of a process of providing a service according to a customer's order in a business method according to the present invention.

7 is a flowchart illustrating an embodiment of a laborer transport and daily necessities delivery process in a business method according to the present invention.

8 is a flowchart illustrating an embodiment of a process in which an operator constructs evaluation information of a service result in a database in a business method according to the present invention.

<< explanation of the code | symbol about the main part of drawing >>

100 ... Service Provider 200 ... Customer

300 Laborers 400 Partners

500 ... Local Merchant 600 ... Internet

In order to achieve the above object, the present invention provides a service creation / mediation business method using a communication network, wherein (a) an operator sends information of a customer, laborer, local merchant, and affiliated company that has signed a contract with an operator to a web server. Building a database to be linked; (b) the service provider accessing the server of the operator and receiving service request information from a customer who inputs member authentication information, and analyzing and storing the request information; (c) the service provider searching and extracting local affiliated store information of a region matching the analyzed request information, and transmitting service request information to the extracted local affiliated store; (d) searching and extracting affiliated laboratories having serviceable laborer information or daily necessities matching the service request information and transmitting service schedule information or delivery schedule information to the laborer or affiliated company; And (e) the local merchant transfers or delivers the necessities of the laborable laborer or affiliated company owned by the customer at the time and place requested by the customer after the transfer or delivery, the transfer or delivery result to the business operator It is characterized by proceeding, including.

At this time, after the step (e), (f) the operator is connected to the server of the operator to receive the evaluation information on the service result to the customer who entered the member authentication information; And (g) analyzing the evaluation information, evaluating the creditworthiness of laborers, local merchants and / or affiliates, and storing the evaluation information in a database linked to a web server. It features.

Here, in the step (a) of the operator to enter into a contract with the laborer or affiliated company, (a1) the operator provides a membership application sheet to the laborer or affiliated company connected to the operator's server using a communication network Receiving laborer information or affiliated company information; And (a2) the operator evaluates the service capability of the applicant laborer or the partner company, registers the laborer or partner company who passed the evaluation criteria with a regional merchant in a serviceable area, and then registers the registration information in a database. It is preferable to proceed; including the step of building.

In this case, it is preferable that the local affiliated store selects a laborer and an affiliated company and registers it with the local affiliated store.

In addition, the laborer is a manpower that can perform any one or more of the services of daily, time- or contract-based home management, facility construction management, restaurant management and other similar services, the affiliated companies are shops and customers that sell daily necessities It is desirable to be a company that can handle / provide services commissioned by the company.

In this case, the service request information in step (b) may include at least one of a customer name, a customer contact number, a service type, a service time, a service location, a service personnel, a gender of a worker, an age of a worker, a service amount, and other similar items. It is preferable to include.

In addition, in the step (c) of the operator to transmit the service request information to the local affiliated store, (c1) the operator searches the local affiliated store information matching the service request information of the customer in the database to the nearest position of the request place Extracting the sorted local affiliated store list; And (c2) the operator collecting service availability information of the local affiliated store included in the local affiliated store list, and transmitting the service request information of the customer to the local affiliated store of the latest distance among the available local affiliated stores using the communication network. It is preferable to advance including;

In addition, the step of searching and extracting the laborer information in the local affiliated store of step (d), (d1) the local merchant is connected to the server of the operator using a communication network, the laborer matching the service request information of the customer Retrieving a list of laborers sorted by the nearest rank of the requesting place by searching the database; And (d2) collecting the service availability information of the laborers included in the list, and transmitting the service schedule information to the laborer of the latest distance among the laborers available to the service using a communication network. It is preferable.

Here, the service schedule information may include any one or more items of laborer waiting place, laborer waiting time, customer name, customer contact, service location, service time and other similar items.

On the other hand, the step of searching and extracting the affiliated company information of the local merchant in step (d), (d1) the local affiliated store is connected to the server of the operator using a communication network, matching the service request information of the customer Searching for a company in a database and extracting a list of affiliated companies sorted by the local ranking of the requesting place; And (d2) the local affiliated store collects the necessary information of the living necessities required by the customer among the affiliated companies included in the list, and transmits the delivery schedule information to the affiliated partner of the nearest distance among the affiliated companies having the necessary living necessities. It is preferable to proceed with; including the step of transmitting using.

Here, it is preferable that the delivery schedule information includes any one or more items of the type of the required living necessities, the quantity of the requested living necessities, the delivery time and other similar items.

In addition, the service provider may allocate a predetermined area in the service provider server so that local merchants can directly manage any one or more information among merchant information, laborer information, customer information, order information, affiliate information and other similar information. desirable.

Here, the information communication network between the local merchant and the vehicle in step (e) is preferably at least one selected from among a public telephone communication network, a frequency common communication network, a wireless data communication network, and a personal portable communication network.

In addition, the database that the service provider establishes on the web includes a customer information database, laborer information database, local merchant information database, order management information database, service information database, affiliate company information database, affiliate company item information database, performance information database, and related information. It is desirable to include one or more databases of the information database and the evaluation analysis information database.

On the other hand, the object of the present invention can be achieved by a computer-readable recording medium containing a program that can perform the service creation / mediation business method using the communication network.

The service creation / mediation business method using the communication network of the present invention as described above may be stored in a recording medium readable by a server computer. Such recording media includes all types of recording media on which programs and data are stored so that they can be read by a computer system. Examples include ROM (Read Only Memory), Random Access Memory (RAM), Compact Disk (CD) -Rom, Digital Video Disk (DVD) -Rom, magnetic tape, floppy disk, optical data storage, etc. Included are those implemented in the form of carrier waves (eg, transmission over the Internet). In addition, these recording media can be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.

Hereinafter, the present invention will be described in detail with reference to examples, and detailed description will be made with reference to the accompanying drawings to help understand the present invention. However, embodiments according to the present invention can be modified in many different forms, and the scope of the present invention should not be construed as being limited to the embodiments described below. Embodiments of the present invention are provided to more completely explain the present invention to those skilled in the art.

1 is a network diagram for explaining the configuration of the business method according to the present invention.

As shown in FIG. 1, the service provider 100 includes a database storing service service information or service related information to be provided to the network constituents 200 to 500, and a plurality of servers linked to the database. And the connection between the customer 200, laborers 300, affiliated companies 400 and local merchants 500 is made through the Internet (600).

Here, the operator 100 recruits regional affiliated stores 500, laborers 300, and affiliated companies 400 to provide service services to customers 200, and the recruited regional affiliated stores 500 and laborers ( 300 and the registered information of the affiliated company 400 is built in a database linked to the web server.

In addition, the operator 100 analyzes the information of the recruited regional laborers 300 and affiliated companies 400, the local merchant 500 that the laborer 300 and the affiliated companies 400 can provide service services. ), And allocates a predetermined area in the operator 100 server that can manage the registered laborer 300 information and the affiliated company 400 information on the web.

In addition, the operator 100 processes the information transmitted by the customer 200, the laborer 300, the affiliated company 400, and the local affiliated store 500 to build a database linked to the web server, thereby providing the customer 200. Information corresponding to the service-related information retrieval request or the laborer 300 information of the affiliated company 400 and the retrieval company 400 information search request can be extracted from the database.

In this case, the operator 100 provides a plurality of transportation means to the local affiliated store 500 to deliver the equipment necessary for transporting laborers 300, living necessities, and providing services to the customer 200 using the service.

In addition, the transportation means has a communication system capable of transmitting / receiving information with the local affiliated store 500 and receives the transport and delivery information of the local affiliated store 500, the laborer 300 from the waiting place to the service request site The laborer 300 transfers or delivers the service personnel, equipment supplies, and daily necessities from the partner company 400 to the service request site.

Here, the laborer 300 is a manpower capable of performing physical or mental services on a daily, time or contract basis to receive a salary, and the affiliated company 400 is a store and a customer who sells daily necessities to the general public. The company can handle / provide the requested service.

In addition, the customer 200, laborer 300, affiliated companies 400 and the local merchant 500 is a communication network, preferably the Internet using a wired / wireless terminal for transmitting and receiving information with the operator 100 Access the web server of the operator 100 through the 600.

In addition, the communication network for transmitting / receiving information includes a dedicated line network, an internet network, a public telephone network, and a public data network. The communication network includes wired internet, wireless internet, electronic mail, wired telephone, wireless telephone, and fax. Available.

2 is a diagram illustrating a network for explaining data transmission / reception between a service provider and a customer in a business method according to the present invention.

As shown in FIG. 2, the operator 100 may include a web server 110, a unified messaging service server 120 interoperating with the web server 110, a database server 130, and the database server 130. And a database 140, a wireless service server 150, an e-commerce authentication server 160, a mail server 170, and a communication interface 180 interworking with the wired terminal 220 or the Internet 600. Connection with the customer 200 using the wireless terminal 230 is made.

Here, in the embodiment of FIG. 2, only data transmission / reception between the operator and the customer has been described. However, it is obvious that laborers, affiliated companies, and local affiliate stores, which are the constituents of the network, may transmit / receive data with the operator as well as customers. .

Here, the web server 110 includes a network interface for transmitting and receiving data packets according to the TCP / IP protocol, and a communication interface 180 for allowing access to the Internet 50 through the network interface. Interlocked.

In this case, the communication interface 180 is a means for enabling data exchange between the operator system and the customer system. Examples of the means include a router that connects a plurality of networks to communicate from one communication network to another, and a hub used to connect a plurality of devices in the communication network.

In this case, the unified messaging service server 120 is a means for integrating and operating voice, fax and e-mail information of the network constituents on the web using a general telephone network (PSTN). Therefore, the customer 200 may transmit the service request information and the service related information to the operator as information such as voice, fax, and e-mail, and the operator 100 may transmit the service related information to the customer regardless of the terminal. have.

The database server 130 stores the information provided by the network constituents and the information constructed by the entrepreneur 100 itself in the database 140, and the network constituents access the operator 100 web server 110 for services. If you request relevant information, provide answers to the required information.

The wireless service server 150 converts HTML (HyperText Markup Language) into a WML (Wireless Markup Language) for mobile terminals such as pagers, portable personal digital assistants (PDAs), and cellular phones.

The electronic commerce authentication server 160 may process information related to the exchange of information and payment of service use between the operator 100 and the network constituents, and may share financial information in association with a financial settlement server.

At this time, the customer 200 is connected to the network using the wired / wireless terminals 220, 230, in particular, it is preferably connected through the Internet (600).

Here, the operator 100 provides an electronic document on the web in order to receive information from the network constituent, and the application in which the network constituent completes the information written in the electronic document in the memory of the operator 100 server system. The program is driven and processed into information that can be provided by the service, and stored in the database 140.

In addition, when the network constituent entity requests service-related information, the service provider 100 executes an application program loaded in the memory of the server system to extract information matching the required information from the database 140 to communicate with the network constituent entity. Transmit over the network.

Here, the operator 100 and the customer 200 transmit / receive service-related information through the Internet 600, and the customer 200 communicates with the mobile server in order to access the web server 110 of the operator 100. Communication means such as a terminal, a portable WAP, a wired / wireless PC, etc. may be used, and service request information and service related information may be transmitted / received to the operator 100 from a remote location by using the communication means.

3 is a diagram illustrating a database built on a server by a service provider in the business method according to the present invention.

As shown in FIG. 3, the database 130 linked to the web server built by the operator includes a customer information database 140a, a laborer information database 140b, a local merchant information database 140c, and an order management information database ( 140d), service information database 140e, affiliate information database 140f, affiliate product information database 140g, performance information database 140h, related information database 140i and evaluation analysis information database 140j, and the like. It is built to include.

At this time, the database (140a to 140j) can be new, updated, added, and deleted, it is apparent that the information can be shared with the business partners of the network constituents.

Here, the customer information database 140a stores information requested by a business operator for a customer who accesses a web server of the business operator. In a preferred embodiment, security authentication information (such as a login ID and password in this embodiment) for using the service of the operator, personal information of the customer (in this embodiment, name, social security number, address, contact and e-mail address, etc.), Customer's payment information (in this embodiment, the number of uses, card number, card password, account number, outstanding amount, mileage and deposit balance, etc.).

The laborer information database 140b stores information requested by the operator for the laborer who accesses the operator's web server. In a preferred embodiment, security authentication information (such as a login ID and password in this embodiment) for accessing the operator's server, laborer's information (name, address, contact number, e-mail address, social security number, etc.) in this embodiment, laborer It consists of registration information (in this embodiment, job type, salary, labor hours available, number of labor and rating, etc.) and laborer payment information (in this embodiment, transaction amount and account number, etc.).

The local affiliated store information database 140c stores information requested by the operator for the local affiliated store connected to the operator's web server. In a preferred embodiment, security authentication information (such as a login ID and password in this embodiment) for accessing the operator's server, local merchant information (in this embodiment, the business owner's name, business owner's social security number, business address, business name, scale, location, Contacts, desired service area, ownership, property retention, employer experience and certification documents).

The order management information database 140d stores information related to order history management that a customer orders to a local affiliate store. In a preferred embodiment, order transaction information, order recruitment information, order reservation information, order progress information, order completion information, order unopened information, order details (in this embodiment, order order number, order start date, Order end date, order time, service location, service contents, service amount and unusual details) and order transaction amount information.

The service information database 140e stores information on the type of service that an operator can provide to a customer. In a preferred embodiment, home management service information (in this embodiment, child care, market view, laundry, cleaning, house care, housekeepers, householders, home interiors, gardeners and home-related services, etc.), facility construction management service information (this implementation In the example, home repair, design, carpentry, mason, painting, paperwork, demolition, plastering, waterproofing, tile, electricity, lighting, signboard, air-conditioning, water and sewage, sanitation, plumbing, window, sash, glass, curtain, shingle, masonry, cy Ding, furniture installation and other facilities construction management, etc., restaurant management service information (in this embodiment, Korean chef, Korean assistant, Korean hall serving, Japanese chef, Japanese assistant, Japanese hall serving, Chinese chef, Chinese assistant, Chinese hall serving, Western chef) , Form assistance, form hall serving, catering chefs, and other restaurant management), professional service information (in this example, computer repair, caregiver, car driving, leisure progress, tour guidance, car maintenance, Market buffet, piano tuning, etc.), and delivery service information (rice, briquettes, flowers, rice cakes, sundries, food, furniture, clothes, appliances, and other household necessities).

The affiliated company information database 140f stores information requested by the service provider for the affiliated company connected to the web server of the service provider. In a preferred embodiment, security authentication information (such as a login ID and password in this embodiment) for accessing a server of an operator, partner information (in this embodiment, a business owner's name, business owner's social security number, business address, business name, business type, region, Personnel, equipment, supplies and certification documents).

The affiliated company product information database 140g stores information about the items held by the affiliated company. In a preferred embodiment, the item is composed of item details, item information, item price information, unique information, and the like.

The performance information database 140h stores information on performance of local merchants, laborers, and affiliated companies. In a preferred embodiment, it consists of performance amount information, completion information, progress information, receipt information, undecided information, transaction amount information, and detailed information per case.

The related information database 140i stores information related to a service. In a preferred embodiment, it consists of job listings, job information, news information, bulletin board information, advertising information, e-commerce information, and use inconvenience report information.

The evaluation analysis information database 140j stores information in which the customer evaluates the service result. In a preferred embodiment, it consists of laboratories evaluation information, affiliated company evaluation information and local merchant evaluation information.

4 is a flowchart illustrating an embodiment of a process in which a customer accesses a server of an operator and selects necessary service information in a business method according to the present invention.

As shown in FIG. 4, the customer accesses the web page of the operator through the Internet (S11) in order to receive the necessary service from the operator.

Subsequently, when the customer inputs member authentication information to use the service provided by the operator, the operator determines whether the member authentication information is correct (S12).

In this case, the operator may provide a differentiated service regardless of whether a separate member login or security authentication is performed, and in the future, the service provider may provide all services only to customers who have performed the member login or security authentication procedure according to the needs of the operator. It can be obvious.

Subsequently, after determining whether the member authentication information is correct (S12), if the customer has not input member login information, the operator requests login information, personal information, service use information, and the like for member registration. Member registration (S13), the registered member information is stored in a customer information database linked to the operator's web server, the operator displays a main page for selecting a service use item to the customer (S14).

Subsequently, after displaying the main page (S14), when the customer selects any one of the customer use items of the main page (S15), the operator displays the use item selected by the customer (S16).

At this time, the item available to the customer is composed of a service request item for requesting a service, an information management item for managing the customer registration information, and a service evaluation item for evaluating the service request result.

Here, the customer may search for and extract service services required by the customer by filtering and sorting information classified into hierarchical categories of selection items.

Subsequently, after displaying the item selected by the customer (S16), if the customer decides to select another use item (S17) and selects another use item, the step (S15) is selected. Returns and terminates the service if no other usage items are used.

On the other hand, the process in which the laborer or affiliated company, which is the network constituent of the present invention, connects to the operator's server and registers a member, provides a membership application sheet to the laborer or affiliated company in which the operator has connected to the operator's server using a communication network To receive laborer information or partner information.

Subsequently, the operator evaluates the service capability of the applicant laborer or the partner company on-line / offline, and registers the laborer or affiliated company who has passed the evaluation criteria with the regional merchant in the serviceable area.

At this time, the operator to ensure the damage to accidents and general accidents at work by subscribing to the insurance insurance to the registered laborers or registered affiliates, and gives a business membership card and membership number to the registered laborers or registered affiliates.

Subsequently, the operator constructs registered laborer information and affiliated company information into a database.

Here, the laborer and the affiliated company provides application documents online or offline to the local affiliated store for membership registration, so that the local merchant can register the laborer and the affiliated company by self-assessment criteria. Do.

5 is a flowchart illustrating an embodiment of a process in which a business operator builds customer order information into a database in a business method according to the present invention.

As shown in FIG. 5, when the customer selects a service request item (S21) in the use item selection step S15 of FIG. 4, the operator displays a service request electronic sheet to the customer (S22).

In this case, the service application electronic sheet is classified and organized into detailed items for the customer to request the service, and the detailed items include the service request time entry item, the service request place entry item, the service request personnel entry item, and the laborer gender entry item. It includes the laborer's age entry item, service type entry item, delivery item entry item, service request amount entry item and unusual item entry item.

Subsequently, after the operator displays the service request electronic sheet (S22), the customer completes input of information requested by the operator on the application electronic sheet (S23), and transmits the completed application electronic sheet to the service provider. .

In this case, the operator stores the transmitted application electronic sheet using an application program and stores the order electronic information database linked to the operator's web server.

Subsequently, after the customer completes inputting information on the application electronic sheet (S23), if the customer decides to select another use item (S24) and selects another use item, the use item selection step of FIG. Return to step S15 (S25), and terminate the service if no other use items are used.

6 is a flowchart illustrating an embodiment of a process of providing a service according to a customer's order in a business method according to the present invention.

As shown in FIG. 6, when the customer completes inputting information into the application electronic sheet of FIG. 5 and transmits the completed application electronic sheet to the operator (S31), the operator analyzes and processes the input information to obtain a web. It stores the order management information database linked with the server (S32).

Subsequently, the service provider searches for and searches local affiliate store information database that matches the service location of the information ordered by the customer in the local affiliate store information database linked to the web server (S33).

At this time, the extracted area affiliated store information is a list of local affiliated stores arranged in order of distance close to the service place ordered by the customer.

Subsequently, the service provider collects service availability information of the local affiliated stores included in the local affiliated store list online / offline, and transmits the service request information of the customer to the local affiliated store of the latest distance among the available local affiliated stores (S34). )do.

Subsequently, the local affiliated store analyzes the information transmitted by the operator (S35) and extracts laborer information or affiliated company information matched with the type of service, the service time, the service location, the gender of the laborer, and the age of the laborer (S36). )do.

Subsequently, the extracted labor personnel or daily necessities are transferred or delivered at a time and place requested by the customer (S37), and the transfer or delivery information is transmitted to the operator (S38).

The operator then stores the transferred transfer or delivery information into an order management information database and a performance information database.

7 is a flowchart illustrating an embodiment of a laborer transport and daily necessities delivery process in a business method according to the present invention.

As illustrated in FIG. 7, the local affiliate store, which is the network constituent of the project, analyzes the service request information of the customer transmitted by the operator and determines the type of service (S41).

At this time, if the type of service requested by the customer is a service that requires laborers, the local affiliated store connects to the server of the operator using a communication network and searches for and requests laborers matching the service request information from the laborer information database. The laborer list sorted by the nearest ranking of the place is extracted (S42).

Here, the list of laborers provided by the operator can be filtered and sorted by region, industry type, task, gender, age, and time zone, and the local merchant stores the information of laborers requested by the customer based on the information included in the laborer list. Can be extracted.

In addition, if the type of service requested by the customer is a service requiring delivery of daily necessities, the local affiliated store connects to the server of the operator using a communication network and selects an affiliated company that has the necessary daily necessities information. Searching in the affiliate company information database to extract a list of affiliated companies sorted by the closest ranking of the request place (S46).

Here, the list of affiliated companies provided by the operator can be filtered and sorted by region, goods, and inventory, and the local affiliated stores have living necessities required by customers based on information included in the list of affiliated companies. You can extract information from

Subsequently, after the local affiliate extracts the laborer list (S42), when the local affiliated agent transmits the service schedule information to the laborer included in the list (S43), the laborer receives the transmitted service schedule information ( S44) and determines whether the service is available, and transmits the service availability information to the local merchant (S45).

Here, the service schedule information includes a laborer's waiting place, a laborer's waiting time, a customer's name, a customer's contact information, a service place, and a service time.

In addition, the laborer waiting place and the laborer waiting time is an intermediate point for the transport means for transporting the laborer to the service request place, the intermediate point in consideration of the worker's residential or work location and the time when the vehicle arrives at the intermediate point. .

Subsequently, the local affiliated store stores the transmitted service availability information as a database linked to a web server (S50).

Subsequently, after the local merchant extracts a list of affiliated companies (S46), when the local affiliated store transmits delivery schedule information to the affiliated companies included in the list (S47), the affiliated supplier transmits the delivery schedule information. Receive (S48) to determine whether or not the customer has the required living necessities, and transmits the availability information to the local merchant (S49).

Here, the delivery schedule information includes the kind of life necessities requested by the customer, the quantity and life time of the life necessities, and the like.

In addition, the delivery time is the time when the vehicle visits an affiliated company for the delivery of daily necessities.

In addition, it is obvious that the affiliated company should secure the quantity of the daily necessities requested by the customer and package the daily necessities in a deliverable package before the visit time of the transportation means.

Subsequently, the local affiliated store stores the transmitted retention availability information in a database linked to a web server (S50).

Then, the local affiliated store determines whether the extracted laborer or affiliated company is available for service (S52), and if there is no laborer or partner available for service, extracting laborer and affiliated company information matching the customer's requirements ( Return to S42 or S46), and if there is a laborer or partner who can serve, select the laborer with the latest distance among the laborers who are available for service and send the selection result to the laborer, or cooperate with the latest distance among the partner who has the necessities of life. The company selects and transmits the selection result to the affiliated company (S53).

Subsequently, the local affiliated shop activates a vehicle to a waiting place for transporting the selected laborer, or activates a vehicle to an affiliated company (S54) to deliver the necessities of life requested by the customer.

Subsequently, the local merchant transfers or delivers the serviceable laborer or the daily necessities requested by the customer at the time and place requested by the customer, and then transfers the result of the transfer or delivery to the operator (S55). .

Here, the information communication network between the local merchant and the transportation means includes a public telephone communication network, a frequency common communication network, a wireless data communication network, and a personal portable communication network.

The local affiliated store may transmit / receive the vehicle and information in real time, and manage and operate the vehicle by transmitting / receiving the information.

In the business method according to the present invention in implementing a process of transmitting and receiving information between the local affiliated store and the transportation means, Patent Publication No. 1999-0082835 "Self-location system of a commercial vehicle using a mobile communication network and "Operating system" refers to the technical idea that can realize the location tracking and call command of the mobile vehicle in real time by using the satellite communication network, the mobile communication network, the common frequency communication network, the wireless data communication network or the wireless communication network. It may be included as one component of the present invention.

8 is a flowchart illustrating an embodiment of a process in which an operator constructs evaluation information of a service result in a database in a business method according to the present invention.

As shown in FIG. 8, when the customer selects the service evaluation item in the use item selection step S15 of FIG. 4 (S61), the operator may include laborer evaluation information, partner company evaluation information, and local merchant evaluation information. The included service evaluation electronic sheet is displayed (S62).

Here, the evaluation electronic sheet is classified and organized into detailed items for evaluating the results of the service, and the detailed items are score input items or evaluation opinion items for quantifying the service results of laborers, affiliated companies and local affiliate stores. It includes.

Subsequently, after displaying the evaluation electronic sheet (S62), the customer completes input of information required by the operator in the evaluation electronic sheet (S63), and transmits the completed evaluation electronic sheet to the business operator.

At this time, the operator stores the transmitted evaluation electronic sheet as an evaluation analysis information database linked to the web server.

Subsequently, after the customer completes inputting information into the evaluation electronic sheet, if the customer decides to select another use item (S64) and selects another use item, the use item selection step (S15) of FIG. In step S65, the service is terminated if no other use items are used.

On the other hand, the operator can directly manage the merchant information on the local merchants, the laborer information registered in the local merchants, customer information using the local merchants, the order information of the customer and the affiliated company information registered in the local merchants, etc. directly on the web. A predetermined area in the operator server is allocated to be able to do so.

For example, the local merchant accesses the web server of the operator using a communication network, selects a database management item from the use items provided by the operator, and inputs login information such as an affiliate store ID and a password.

Then, the operator displays a management item including an affiliated store management information item, a laborer management information item, a customer management information item, an order management information item, an affiliated company management information item, and the like to a local affiliated store.

Subsequently, the operator inputs customer order related information using a local affiliated store, management and performance information of laborers and affiliated companies registered at the local affiliated store.

In the present invention described above, while operating on a membership system, a certain membership fee is collected or a differential fee is charged according to the information provided, and profits generated while providing a professional service can also be expected as a revenue source of a business according to the present invention. .

Optimal embodiments of the present invention described above have been disclosed. Although specific terms have been used herein, they are used only for the purpose of describing the present invention and are not intended to limit the scope of the invention as defined in the claims or the claims.

According to the present invention, the operator can transfer and deliver the best laborer and daily necessities that match the service requested by the customer regardless of time and place, and feedback the service results to the operator to provide quality service. There is an effect that can be provided.

In addition, the operator can provide continuous work to the daily, time and contract workers, there is an effect that can increase the income of the laborer and guarantee the professional status through insurance and professional management.

In addition, the operator establishes information on laborers, partners and local merchants for service creation / broking on a national scale, and organizes and privately qualifies laborers and affiliates to secure labor resources and daily necessities on a national scale. It works.

Claims (16)

In the service creation / mediation business method using a communication network, (a) the operator is to build a database linked to the web server information of the customer, laborer, local merchants and affiliates contracted with the operator; (b) the service provider accessing the server of the operator and receiving service request information from a customer who inputs member authentication information, and analyzing and storing the request information; (c) the service provider searching and extracting local affiliated store information of a region matching the analyzed request information, and transmitting service request information to the extracted local affiliated store; (d) searching and extracting affiliated laboratories having serviceable laborer information or daily necessities matching the service request information and transmitting service schedule information or delivery schedule information to the laborer or affiliated company; And (e) the local merchant transfers or delivers the necessities of the laborable laborer or the partner company to the operator after the transfer or delivery using a transportation means at a time and place requested by the customer; Service creation / brokerage business method using a communication network, characterized in that proceeding including. The method of claim 1, After the step (e), (f) the operator is connected to the server of the operator to receive the evaluation information on the service result to the customer who entered the member authentication information; And (g) the operator analyzing the evaluation information to evaluate the creditworthiness of laborers, local merchants and / or affiliated companies, and storing the evaluation information in a database linked to a web server; Service creation / broking business method using communication network. The method of claim 1, In the step (a) of the operator entering into a contract with the laborer or affiliated company, (a1) the operator provides a membership application sheet to the laborer or affiliated company connected to the operator's server using a communication network, Or receiving affiliate company information; And (a2) The operator evaluates the service ability of the applicant laborer or the partner company, registers the laborer or partner company who passed the evaluation criteria with a regional merchant in a serviceable area, and then establishes the registration information as a database. A service creation / mediation business method using a communication network, characterized in that to proceed. The method of claim 1, The local affiliated store is a service creation / brokerage business method using a communication network, characterized in that the self-selected labor and affiliated companies to register with the local affiliated store. The method of claim 1, The laborer is a workforce creation / brokerage business method using a communication network, characterized in that the personnel capable of performing any one or more services, such as home management, facility construction management, restaurant management and other similar services based on daily use, time or contract. The method of claim 1, The affiliated company is a service that creates / intermediates a service using a communication network, characterized in that the company that can handle / provide services commissioned by customers and shops that sell daily necessities. The method of claim 1, The service request information of step (b) includes one or more items of a customer name, a customer contact number, a service type, a service time, a service location, a service staff, a laborer's gender, a worker's age, a service amount, and other similar items. Service creation / mediation business method using a communication network, characterized in that. The method of claim 1, In the step (c), the service provider transmits the service request information to the local merchant, (c1) The service provider searches the local merchant information matching the service request information of the customer in the database and is arranged in the nearest rank of the requesting place. Extracting a local merchant list; And (c2) the service provider collecting service availability information of the local affiliated stores included in the local affiliated store list, and transmitting the service request information of the customer to the local affiliated store at the most recent distance among the available local affiliated stores using a communication network; Service creation / brokerage business method using a communication network, characterized in that proceeding including. The method of claim 1, In the step (d), the local merchant searching and extracting the laborer information may include (d1) the local merchant accessing the server of the operator using a communication network, and matching the laborer information with the customer request information in the database. Searching and extracting a list of laborers sorted by the local ranking of the requesting place; And (d2) the local affiliated store collecting service availability information of laborers included in the list, and transmitting service schedule information to a laborer of a recent distance among laborable laborers using a communication network; Service creation / mediation business method using a communication network characterized in that. The method of claim 1, The service schedule information is a service creation / brokerage business method using a communication network, characterized in that any one or more of the items of labor waiting place, laborer waiting time, customer name, customer contact, service location, service time and other similar items . The method of claim 1, In step (d), the local merchant searching and extracting the affiliated company information may include (d1) the local affiliated store accessing a server of an operator using a communication network and searching for an affiliated company matching the service request information of the customer. Searching the database to extract a list of affiliated companies sorted by the local ranking of the requesting place; And (d2) The local merchant collects information on the necessities of living necessities required by a customer among the affiliated companies included in the list, and uses the communication network to send the delivery schedule information to the partner of the nearest distance among the affiliates having the necessities of life. A service creation / mediation business method using a communication network, characterized in that for proceeding. The method of claim 1, The delivery schedule information is a service creation / brokerage business method using a communication network, characterized in that it comprises any one or more items of the kind of life requirements, the quantity of the life requirements, delivery time and other similar items. The method of claim 1, The operator allocates a predetermined area in the operator server to the local merchant to directly manage any one or more information among merchant information, laborer information, customer information, order information, affiliate company information and other similar information on the web. Service creation / broking business method using communication network. The method of claim 1, The information communication network between the local merchant and the transportation means in step (e) is at least one selected from among a public telephone communication network, a frequency common communication network, a wireless data communication network, and a personal mobile communication network. Business way. The method of claim 1, The database that the service provider establishes on the web includes a customer database, laborer information database, local merchant information database, order management information database, service information database, affiliate company information database, affiliate company item information database, performance information database, related information database, and the like. A service creation / mediation service business method using a communication network comprising the one or more databases of the evaluation analysis information database. The method of claim 1, A computer-readable recording medium containing a program for executing a service creation / mediation business method using the communication network of any one of claims 1 to 15.