KR20000002587A - Information phone number display of telephone terminal - Google Patents

Abstract

PURPOSE: An information phone number display of a telephone terminal is provided to display a dialing digit of an audio response system of a phone number information call. CONSTITUTION: An information phone number display of a telephone terminal comprises the steps of: selection key input process to receive a dual tone multi-frequency signal corresponding to a telephone number guided while performing the telephone number information service; receiving the dual tone multi-frequency signal provided at the audio response system according to the input of a selection key; and display a dialing digit corresponding to the received dual tone multi-frequency signal on a display part of a telephone terminal.

Description

How to display the guidance telephone number of the telephone terminal device

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for displaying a telephone number of a telephone terminal device, and more particularly, to a dialing digit corresponding to a telephone number provided by an audio response sy stem (ARS) of a telephone number guide telephone. A method for displaying a guide phone number.

In a conventional telephone terminal apparatus, when a telephone number guide telephone is used to guide a telephone number, a voice answering system of the telephone number guide telephone, for example, a guide telephone such as a telephone number guide telephone such as 114 in Korea, is provided. Since the user did not have a function of displaying dialing digit data about a telephone number provided by the user, the user of the telephone terminal device had to determine dialing digit data corresponding to the telephone number only by using the voice provided by the voice answering system. If a recording means such as a tool or the like was not provided, the telephone number corresponding to the dialing digit data could not be recorded.

Accordingly, it is an object of the present invention to provide a guide telephone number display method of a telephone terminal device for displaying a dialing digit corresponding to telephone number dialing digit data provided by a voice answering system of a telephone number guide telephone.

The present invention for achieving the above object, when the telephone terminal device is making a call to the telephone number guide telephone for receiving a DTMF signal corresponding to the dialing digits guided by the voice answering system of the telephone number guide telephone Receiving a selection key; receiving the DTMF signal according to the input of the selection key; displaying a dialing digit corresponding to the received DTMF signal on a display unit of the telephone terminal device; And receiving a digit storage key for storing dialing digit information, and storing data corresponding to the displayed dialing digit according to the input of the digit storage key.

1 is a block diagram illustrating an internal configuration of a voice response system for performing a function of an embodiment of the present invention.

2 is a block diagram showing an internal configuration of a telephone terminal device for performing a function of an embodiment of the present invention.

3 is a flowchart illustrating a guide telephone number display process according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. It should be noted that in the following description, only parts necessary for understanding the operation according to the present invention will be described, and descriptions of other parts will be omitted so as not to distract from the gist of the present invention.

1 is a block diagram showing an internal configuration of an audio response system (ARS) for performing a function of an embodiment of the present invention, in particular a telephone connected in a voice answering system of a telephone for guiding a telephone number. After guiding the telephone number to the terminal device, if a selection key signal for receiving a dual tone multi-frequency (DTMF) signal corresponding to the guided telephone number is received from the telephone terminal device, a corresponding DTMF signal is transmitted. A block diagram showing an internal configuration of a voice response system that performs a function.

The controller 111 controls the overall operation of the voice response system and manages the system such as call processing and maintenance of the voice response system. The control unit 111 scans the line connection unit 113 at a predetermined period and checks whether there is a connection request from the subscribing telephone terminal device to be connected through the exchange 115 therefrom. In this case, the line connection unit 113 is connected between the switch 115 and the control unit 111 to connect the switch and the control unit 111, detect a ring signal from the switch 115, detect a dual tone multi-frequency (DTMF) signal, and A / D (ANALOG / DIGITAL) CONVERTOR function for transmitting digital signal and digital signal processing, and D / A (DIGITAL / ANALOG) CONVERTOR function for analog signal processing digital signal. As a result of the test, when the ring signal requesting the connection from the subscribing telephone terminal device is received through the switch 115 to the line connection unit 113, the line connection unit 113 detects the ring signal received from the switch 115 and transmits the ring signal to the control unit 111. The control unit 111 establishes a call to the subscribed telephone terminal device requesting the connection in response to the ring signal received from the line connection unit 113. The user of the telephone terminal device then talks to a receptionist of the telephone number guide telephone (for example, in Korea, there is a telephone number guide telephone such as 114). Accordingly, the user sends the desired information to the receptionist. You will be asked. The receptionist in response manipulates the host computer 123. The host computer 123 transmits the corresponding phone number data according to the operator's manipulation to the host access unit 121. The host connection unit 121 is responsible for communication between the voice response system and the host computer 123, transfers data to the host computer 123 under the control of the control unit 111, and analyzes the data received from the host computer 123. It serves to deliver to the control unit 111. The host access unit 121 transmits the phone number data received from the host computer 123 to the control unit 111. The control unit 111 inputs telephone number data received from the host connection unit 121 and inspects the data. Then, the control unit 111 accesses the memory 117, reads a voice message corresponding to the telephone number data previously stored therein, processes the analog signal through the voice processing unit 119, and delivers the analog signal to the line connection unit 113. In this case, the voice processor 119 compresses the data amount of the voice signal and plays a voice message previously stored in the memory 117. The memory 117 stores a program relating to an operation of the voice response system and temporary data generated according to a control operation of the control unit 111, and in particular, in one embodiment of the present invention, telephone number data corresponding to the guided dialing digit voice. And store an outgoing message relating to the corresponding DTMF signal transmission, for example an outgoing message such as "Press the" * "key to receive a DTMF signal." The line connection unit 113 transmits the voice message received from the voice processing unit 119 to the connected telephone terminal device through the switch 115.

The control unit 111 also scans the line connection unit 113 and checks therefrom a DTMF selection key signal for receiving a DTMF signal for the guided telephone number voice information via the switch 115. If a DTMF selection key signal is received as a result of the test, the control unit 111 accesses the memory 117, reads the telephone number data stored in advance, and transmits the stored telephone number data to the line connection unit 113. The line connection unit 113 generates a DTMF signal corresponding to the telephone number data received from the control unit 111 and transmits the DTMF signal to the telephone terminal device through the switch 115.

Therefore, the voice answering system configured as shown in FIG. 1 makes it possible to transmit DTMF signals corresponding to the telephone number data guided during the call to the telephone terminal apparatus according to the input of the DTMF receiving key from the connected telephone terminal apparatus. .

FIG. 2 is a block diagram illustrating an internal configuration of a telephone terminal device for performing a function of an embodiment of the present invention. In particular, FIG. 2 is a display unit of the telephone terminal device by receiving a DTMF signal provided by a voice response system of a telephone number guide telephone. Fig. 1 is a block diagram showing an internal configuration of a telephone terminal device for performing the guide telephone number display function displayed on the screen. In an embodiment of the present invention, a wired telephone terminal apparatus is described as an example, but all other telephone terminal apparatuses can perform the functions of the present invention.

The controller 211 controls the overall operation of the telephone terminal device. The memory 213 stores a control program for performing an operation of the telephone terminal device and temporary data generated by a control operation of the controller 211. In particular, one embodiment of the present invention serves to store DTMF signal data provided by the voice response system of the telephone number guide telephone.

The controller 211 scans the key input unit 215 at predetermined intervals and checks therefrom for key input by the user. In this case, the key input unit 215 includes a selection key and a plurality of dialing digit keys for receiving a DTMF signal provided by the voice response system, and generates a key signal corresponding to a key selected by a user to the controller 211. To pass. At this time, the selection key for receiving the DTMF signal may be set by the "#" key or the "*" key provided in the key input unit 215. The control unit 211 inputs the key signal received from the key input unit 215 and selects whether the key signal is a dialing digit key signal (eg, 114) for making a call to a telephone number guide telephone or a DTMF signal reception. Check for signal. If the result of the check is the telephone number guide telephone dialing digit key, the controller 211 transmits the dialing digit key signal to the DTMF generator 217. The DTMF generator 217 generates a DTMF signal corresponding to the dialing digit key signal received from the controller 211 and transmits the DTMF signal to the relay unit 219. The relay unit 219 transmits the DTMF signal received from the DTMF generator 217 to the telephone line under the control of the controller 211. In addition, the relay unit 219 transmits a ring signal received from a public switching telephone network (PSTN) to a ring detector 227 through a telephone line. The ring detector 227 detects a ring signal received from the relay unit 219, The detected ring signal is transmitted to the control unit 211. The controller 211 inputs a ring signal received from the ring detector 227 and controls a call in response thereto. The call circuit unit 225 is connected between the relay unit 219 and the handset to superimpose and transmit a voice signal input by the user to the call loop current, and reproduces and receives a voice band signal superimposed on the call loop to the handset. .

When the telephone terminal device is making a call using the telephone number guide telephone, the control unit 211 scans the key input unit 215 at a predetermined cycle and therefrom DTMF signal corresponding to the telephone number provided by the voice answering system of the telephone number guide telephone. Checks if there is an input of a selection key to receive. In this case, the selection key for receiving the DTMF signal may be implemented as a "*" key or a "#" key provided in the key input unit 215. If there is an input of the DTMF reception key as a result of the test, the controller 211 transmits a corresponding key signal to the DTMF generation key 217. The DTMF generator 217 generates a DTMF signal corresponding to the DTMF receiving key received from the controller 211 and transmits the DTMF signal to the telephone line through the relay unit 219. Accordingly, the voice response system of the telephone number guide telephone transmits a DTMF signal corresponding to the guide telephone number. Accordingly, the relay unit 219 receives the DTMF signal provided by the voice response system and transmits the DTMF signal to the DTMF detection unit 221. The DTMF detector detects a DTMF signal received from the relay unit 219 and transmits the DTMF signal to the controller 211. The controller 211 analyzes the DTMF signal received from the DTMF detector 221 and displays the dialing digit on the display 223. For example, if the telephone number guided in the telephone number guide telephone was 123-4567, the dialing digit displayed is also 123-4567. The display unit 223 may be implemented as a lighting crystal display unit (LCD), and performs a function of displaying an operation state of the telephone terminal device and the dialing digit.

Therefore, the telephone terminal having the dialing digit display function as shown in FIG. It is possible to store dialing digit data.

3 is a diagram illustrating a guide telephone number display process according to an embodiment of the present invention. In particular, when a telephone number guide telephone is being used, a telephone number dialing digit DTMF provided by a voice answering system of the telephone guide telephone is provided. A flowchart illustrating a process of displaying a dialing digit corresponding to a signal.

When the phone terminal device configured as shown in FIG. 2 is operated, the controller 211 of FIG. 2 performs an initialization operation. In step 311, the control unit 211 scans the key input unit 215 of FIG. 2 at a predetermined cycle and dials a digit key (for example, a guide phone such as 114 for guiding a phone number in Korea). Checks for input of a dialing digit key such as 114. If the test result is not the guide telephone dialing digit key, the controller 111 proceeds to step 313. In step 313, the controller 211 performs a corresponding operation corresponding to a key input through the key input unit 215.

If the test result guidance telephone dialing digit key, the controller 211 proceeds to step 315. In step 315, the controller 211 transmits a key signal corresponding to the received dialing digit key to the DTMF generator 217 of FIG. The DTMF generator 217 generates a DTMF signal corresponding to the dialing digit key signal received from the controller 211 and transmits the DTMF signal to the relay unit 219 of FIG. 2. The relay unit 219 transmits a DTMF signal received from the DTMF generation key 217 through a telephone line. Accordingly, the controller 211 performs a call using the telephone number guide telephone and proceeds to step 317. At this time, when the call is performed by the telephone number guide telephone, the user of the telephone terminal device makes a call with the guide of the telephone number guide telephone. Thus, the user speaks information corresponding to the desired telephone number, and accordingly, the guide person transmits voice data for the telephone number corresponding to the information by key operation. Therefore, the user hears the voice corresponding to the telephone number from the guide telephone side. In addition, after the telephone number guidance is over, the user may send an outgoing message for receiving a DTMF signal corresponding to the telephone number data, for example, "Please press the" * "key to receive a DT MF signal." You will hear an outgoing message and will key in accordingly. In step 317, the controller 211 scans the key input unit 215 and checks whether there is an input of a selection key for receiving a DTMF signal corresponding to the dialing digit data provided by the voice response system. In this case, the selection key may be used by setting a "*" key or a "#" key provided in the key input unit 215. If there is no input of the DTMF receiving key, the control unit 211 proceeds to step 319. In step 319, the controller 211 checks whether a predetermined time has elapsed. If a predetermined time elapses as a result of the test, the controller 211 returns. If a predetermined time has not elapsed as a result of the test, the controller 211 returns to step 317.

If there is an input of a selection key for receiving a DTMF signal in step 317, the controller 211 transmits a key signal corresponding to the selection key to the DTMF generator 217. The DTMF generator 217 generates a DTMF signal corresponding to the key signal received from the controller 211 and transmits the DTMF signal to the relay unit 219. The relay unit 219 transmits the DTMF signal received from the DTMF generator 217 through a telephone line. The controller 211 then proceeds to step 321. In step 321, the controller 211 receives a DTMF signal corresponding to a dialing digit provided by the automatic voice response system through the relay unit 219. The relay unit 219 transfers the received DTMF signal to the DTMF detection unit 221 of FIG. 2. The DTMF detector 221 detects the DTMF signal received from the relay unit 219 and transmits the DTMF signal to the controller 211. The controller 211 inputs a DTMF signal transmitted from the DTMF detector 221 and proceeds to step 323. In step 323, the controller 211 analyzes the received DTMF signal, displays a corresponding dialing digit on the display unit 223 of FIG. 2, and proceeds to step 325. In step 325, the controller 211 scans the key input unit 215 and checks whether there is an input of a digit storage key for storing data corresponding to the displayed dialing digit therefrom. If there is no input of the digit storage key, the control unit 211 proceeds to step 327. In step 327, the controller 211 determines whether a predetermined time has elapsed. If a predetermined time elapses as a result of the test, the controller 211 returns. If the test result has not elapsed, the controller 111 returns to step 325.

If there is an input of the test result digit storage key in step 325, the controller 211 proceeds to step 329. In step 329, the controller 211 stores and returns data corresponding to the displayed dialing digit in the memory 213 of FIG. 2.

Accordingly, the process of displaying the guide telephone number dialing digit as shown in FIG. It is possible to display on the display unit.

As described above, the present invention provides a dialing digit corresponding to a telephone number provided by a voice answering system of the telephone number guide telephone when the telephone terminal device is making a call using the telephone number guide telephone. Displaying on the display of the device and also storing the displayed dialing digit data in the memory of the telephone terminal device allows the user to accurately recognize the desired telephone number data without a separate recording means or recording device. .

Claims (2)

Claims [1] A method for displaying a guide telephone number of a telephone terminal device interworking with a voice answering system having a function of transmitting a DFM signal corresponding to guided telephone number data. Receiving a selection key for receiving a DFM signal corresponding to the received telephone number while performing the telephone number guide service; Receiving a DFM signal provided by the voice response system according to the selection key; And displaying the dialing digit corresponding to the received DMP signal on the display unit of the telephone terminal device. Claims [1] A method for displaying a guide telephone number of a telephone terminal device interworking with a voice answering system having a function of transmitting a DFM signal corresponding to guided telephone number data. Receiving a telephone dialing digit key to receive a telephone number assistance service; Connecting a call to the telephone number guide telephone according to the input of the dialing digit key; Receiving a selection key for receiving a DFM signal corresponding to a telephone number voice message provided by the voice response system of the telephone number guide telephone after the call connection; Receiving the corresponding DFM signal provided by the voice response system of the telephone number guide telephone after inputting the selection key; Analyzing the signal after receiving the DMP signal and displaying the dialing digit on a display unit of the telephone terminal device; Receiving a digit storage key for storing the displayed dialing digit data after displaying the dialing digit; And storing the displayed dialing digit data in a memory of the telephone terminal device after receiving the digit storage key.