KR102251743B1 - System and method for maintaining and managing of information providing apparatus - Google Patents

Abstract

The present invention relates to a maintenance management method and system of an information providing device, and more particularly, the maintenance management method and system of an information providing device according to an embodiment of the present invention processes the receipt of the information providing device retrieved from a first client. The step of, supplying power capable of operating the information providing device to the information providing device, generating a work order for checking the performance of the information providing device and allocating it to a test device testing the information providing device , And processing the delivery of the information providing device that has passed the performance test by the test device in order to provide the information providing device to a second client.

Description

Maintenance and management method and system of information providing device {SYSTEM AND METHOD FOR MAINTAINING AND MANAGING OF INFORMATION PROVIDING APPARATUS}

The present invention relates to a maintenance management method and system for an information providing device, and more specifically, the entire process of maintenance, management, and delivery from the stocking stage to a large amount of information providing device through a standard work process for maintenance and management of the information providing device. It relates to a maintenance and management method and system of an information providing device that can standardize a work system for and build a manual for this process.

The conventional device maintenance and management method has been performed in a passive manner in which a device is simply received from the outside, repaired, and then shipped again. That is, in the related art, maintenance management has been performed by moving a device received for repair to a corresponding repair device or test device without a special task assignment method to perform inspection, and to re-ship the repaired or tested device.

Unlike the production stage of the product, these conventional maintenance and management methods have been used by the user for a sufficient period of time after they have been shipped. Therefore, the model, aging degree, and failure degree of each product are different, so it is used in the production stage of the product. It was not easy to implement an automated system or a formalization of the task.

In particular, in the case of maintenance and management of refurbished products in which maintenance and repair are repeated, despite the continuous repair and maintenance work for similar devices, work assignment was not standardized/standardized, resulting in inefficiency of work. There was a problem of wasting costs.

Accordingly, in order to reduce waste of time and cost and increase work efficiency, there is a need for a technology capable of standardizing the entire process of maintenance and management of a refurbished device, and systematically managing the task assignment for the refurbished device.

Registered Patent Publication No. 10-1783036 "Standard working time calculation device"

The technical problem to be solved according to the present invention is a maintenance management method of an information providing device that can standardize a work system for the entire process of maintenance, management, and delivery from the warehousing stage for a large amount of information providing device through a standard work process. And to provide a system.

Another technical problem to be solved according to the present invention is to provide a maintenance management method and system for an information providing device capable of generating a parallel task sequence capable of simultaneously testing several information providing devices meeting different requirements. It is done.

The technical problems of the present invention are not limited to the technical problems mentioned above, and other technical problems that are not mentioned will be clearly understood by those skilled in the art from the following description.

In order to solve the above technical problem, a maintenance management method and system for an information providing device according to an embodiment of the present invention includes processing the stocking of the information providing device recovered from a first client, and operating the information providing device. Supplying a power to the information providing device, generating a work order for checking the performance of the information providing device and assigning it to a test device for testing the information providing device, and providing the information providing device to a second client In order to provide, it may include the step of processing the release of the information providing device that has passed the test of the performance by the test device.

In one embodiment, the step of wearing and processing the information providing device includes checking an import inspection of the information providing device, scanning a serial number, checking a component, and recording a warehouse data, and supplying power to the information providing device. The step of performing includes charging the information providing device to obtain a minimum power capable of operating the information providing device, and generating the work order and allocating the work order to a test device that tests the information providing device , H/W exterior damage detection of the information providing device, S/W normal operation detection, data input button press test, microphone test, USB HOST TEST, screen brightness test, video playback test, display test, vibration device test , A motion sensor test, a loopback test, a short-range communication test, a camera test, a S/W upgrade check, and a power meter test.

In one embodiment, the step of generating the work order and allocating the information providing device to a test device for testing includes obtaining a request from a second client, and performing a standard work on the request obtained from the second client. Further comprising the step of generating a work sequence by applying to the process generation model, the standard work process generation model, when the requirements are obtained, priority weighting to a test task related to the requirements among the test tasks of the information providing device Is assigned high, and the entire test task sequence is generated according to the priority weight, and time based on the ratio of the number of information providing devices that have shipped good products and information providing devices that have been discarded over time. If the number of the information providing devices that have been discarded and shipped from the factory becomes more than the number of the information providing devices that have been shipped out as time passes, the priority weight of the highest priority test task may be reset to modify the task sequence of the entire test task. .

In one embodiment, the checking of the performance of the information providing device comprises: acquiring an evaluation score of the information providing device shipped to the second client from the second client, and the information providing device shipped to the second client If the evaluation score of is less than a preset score, the test standard set in the test device is increased, and if the evaluation score of the information providing device shipped to the second client is higher than the preset score, the test standard is lowered. Adjusting the inspection criteria by reflecting the evaluation, receiving the inspection criteria confirmed by the second client, and the inspection criteria received by the confirmation, or an inspection item for testing the information providing device by the second client It may include the step of reflecting the added or deleted inspection criteria in the work sequence.

In the step of processing the delivery of the information providing device that passed the inspection of the performance, the information providing device that passed the inspection standard is determined as the information providing device that has been shipped out of the good product, and the information providing device that does not meet the inspection standard is discarded. Determining as a released information providing device, including the step of selecting an available information providing device from the discarded factory information providing device, the step of selecting the available information providing device, the discarded information providing device Retesting the discarded information providing device by easing the inspection criteria in stages, and converting the discarded information providing device that passed the retest to an available information providing device whose performance has been lowered according to the relaxed inspection criteria. It may include the step of determining.

The maintenance and management method and system of an information providing device according to an embodiment of the present invention is a new method by standardizing the work system for the entire process of maintenance, management, and delivery from the warehousing stage for a large amount of information providing device through a standard work process. You can easily allocate process tasks according to your requirements.

The method and system for maintenance and management of an information providing device according to an embodiment of the present invention reduce the overall test process time compared to the prior art by generating a parallel task sequence capable of simultaneously testing several information providing devices meeting various requirements. There is an advantage that can be significantly shortened.

1 is a schematic diagram of a maintenance management system of an information providing apparatus according to an embodiment of the present invention.
2 is a flowchart of a maintenance management method of an information providing device according to an embodiment of the present invention.
FIG. 3 is a diagram specifically illustrating step S400 of FIG. 2.
4 and 5 are diagrams for explaining an operation in which the standard work process generation model generates a work sequence.
6 is a diagram for explaining an additional step performed in step S400 of FIG. 2.
7 is a flowchart of a maintenance management system of an information providing apparatus according to an embodiment of the present invention.
8 and 9 are diagrams for explaining an example of a network setting and a serial number setting set in an information providing device from the factory.
10 is a hardware configuration diagram of a maintenance management apparatus according to another embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. Advantages and features of the present invention, and a method of achieving them will become apparent with reference to the embodiments described below in detail together with the accompanying drawings. However, the technical idea of the present invention is not limited to the following embodiments, but may be implemented in various different forms, and only the following embodiments complete the technical idea of the present invention, and in the technical field to which the present invention pertains. It is provided to completely inform the scope of the present invention to those of ordinary skill in the art, and the technical idea of the present invention is only defined by the scope of the claims.

In adding reference numerals to elements of each drawing, it should be noted that the same elements are assigned the same numerals as possible, even if they are indicated on different drawings. In addition, in describing the present invention, when it is determined that a detailed description of a related known configuration or function may obscure the subject matter of the present invention, a detailed description thereof will be omitted.

Unless otherwise defined, all terms (including technical and scientific terms) used in the present specification may be used with meanings that can be commonly understood by those of ordinary skill in the art to which the present invention belongs. In addition, terms defined in a commonly used dictionary are not interpreted ideally or excessively unless explicitly defined specifically. The terms used in the present specification are for describing exemplary embodiments and are not intended to limit the present invention. In this specification, the singular form also includes the plural form unless specifically stated in the phrase.

In addition, in describing the constituent elements of the present invention, terms such as first, second, A, B, (a) and (b) may be used. These terms are for distinguishing the constituent element from other constituent elements, and the nature, order, or order of the constituent element is not limited by the term. When a component is described as being "connected", "coupled" or "connected" to another component, the component may be directly connected or connected to that other component, but another component between each component It will be understood that elements may be “connected”, “coupled” or “connected”.

Hereinafter, some embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a schematic diagram of a maintenance management system of an information providing apparatus according to an embodiment of the present invention.

Referring to FIG. 1, the maintenance management system of the information providing device according to the present embodiment may include a maintenance management device 200 and a test device 400 that is assigned a work order from the maintenance management device 200.

The maintenance management device 200 is a device that generates a work sequence for maintenance management of an information providing device by using a standard work process generation model.

The maintenance management device 200 shown in FIG. 1 may be configured as a computing device capable of generating a work sequence in the test device 400 using a standard work process generation model, and a CPU (Central Processing Unit) and an MPU ( Micro Processor Unit), a microcontroller unit (MCU), or any type of processor previously disclosed. As an example, although it may be implemented as a maintenance management server in charge of transmitting and receiving information in the maintenance management system of the information providing device, the maintenance management device 200 of the present invention is not limited to the above device.

The maintenance management device 200 may repair the information providing device received from the first client 100 and provide the information providing device to the second client 300.

Here, the first client 100 and the second client 300 are each a subject using an information providing device, which may be a terminal or a server, and may be a corporate terminal operating an education business, a customer terminal using the education business, and a content providing business. It may be an operating enterprise terminal or a customer terminal using a content providing business, but is not limited thereto, and may mean various devices that receive or leave an information providing device to the maintenance management device 200.

The maintenance management device 200 may allocate a work order for testing the information providing device received from the first client 100 to the plurality of test devices 400-1 to 400-6. The maintenance management device 200 tests the information providing device to meet the requirements obtained from the second client 300, and the information providing device equipped with the H/W specification and S/W requested by the second client 300 Can be shipped.

In one embodiment, the first client 100 and the second client 300 may be devices of different subjects, but in another embodiment, the first client 100 and the second client 300 are devices of the same subject. I can. That is, as an example, the client wearing the information providing device and the client shipping the information providing device may be the same client, and as another example, the client wearing the information providing device and the client shipping the information providing device may be different clients. have.

The maintenance management device 200 may determine an operation and a function that needs to be tested of the information providing device by using the request acquired from the second client 300 and generate a work sequence for this. The maintenance management device 200 is a task sequence capable of performing a corresponding test according to a requirement of the second client 300 is a requirement in which H/W performance is higher than a predetermined performance or a requirement in which S/W performance is higher than a predetermined performance. Can be created. A more specific example in which the maintenance management apparatus 200 generates a work sequence will be described later.

The maintenance management device 200 may allocate a work order to a plurality of test devices 400-1 to 400-6 located in the work space. The test devices 400-1 to 400-6 are devices that test various functions and operations of the information providing device, and a plurality of test devices 400-1 to 400-6 may operate in conjunction with each other. The test device illustrated in FIG. 1 is exemplary, and unlike FIG. 1, the test device 400 may be implemented as one test device or more test devices.

The test device 400 can be broadly divided into a test device 400 for testing H/W and a test device 400 for S/W, and in one embodiment, a device for detecting normal operation of S/W and data A device that tests the press of a button to be input, a microphone test device, a USB HOST test device, a screen brightness test device, a video playback test device, a display test device, a vibration device test device, a motion sensor test device, a loopback test device, a near field communication test. It may be a device, a camera test device, a S/W upgrade check device, and a power meter test device. The test device 400 may perform a test according to a work order for performing a test from the maintenance management device 200.

In order to provide the information providing device to the second client 300, the maintenance management device 200 may issue and process the information providing device that has passed the performance test.

The maintenance management system of the information providing device according to an embodiment of the present invention standardizes the work system for the entire process of maintenance, management and delivery from the warehousing stage for a large amount of information providing device through a standard work process. There is an advantage of being able to build a manual.

Hereinafter, a maintenance management method of an information providing device according to an embodiment of the present invention will be described with reference to FIGS. 2 to 6. This embodiment may be performed by a computing device. For example, the computing device may be the maintenance management device 200 described with reference to FIG. 1. In describing the present embodiment, description of a subject performing some operations may be omitted. In this case, the execution subject is the computing device.

2 is a flowchart of a maintenance management method of an information providing device according to an embodiment of the present invention.

As shown in step S100 of FIG. 2, the information providing device retrieved from the first client 100 may be stocked and processed. In this case, a model of the information providing device received from the first client 100 may be identified, and an import inspection of the information providing device, a serial number scan, component confirmation, and storage data recording may be performed.

In step S200, a preliminary test of the information providing device may be performed. If it is determined that the device is a simple ripper, the work order is not assigned to the test device 400, and the task is simplified by notifying the manager of the corresponding simple ripper. I can.

In step S300, power capable of operating the information providing device may be supplied to the information providing device, and the information providing device may be charged to obtain a minimum power capable of operating the information providing device. In this step, as the information providing device supplies only the minimum power that can be operated, excessive power waste can be reduced, and since only time for charging the minimum power is required, the time for proceeding to the next step can be shortened.

In step S400, a work order for the performance test may be allocated to the test device 400. In order to specifically describe this step, it will be described with reference to FIGS. 3 to 6.

When step S400 is performed as shown in FIG. 3, steps S410 and S420 may be performed. Specifically, a requirement may be obtained from the second client 300 in step S410. Step S410 may be performed when the performance test work order is allocated as shown in FIG. 3, but the fact that step S410 belongs to step S400 is for convenience of description and is not intended to limit the timing of this operation.

The request obtained from the second client 300 may be a request for an information providing device having H/W performance higher than a predetermined performance or S/W performance higher than a predetermined performance. For example, the requirements are H/W requirements such as power of the information providing device, residual shock, battery life, Blutooth function, sensor operation, GPS operation, backlight operation, training S/W execution, boot speed, etc., or operating system , Interface, platform, etc. may be S/W-specific requirements. The requirements are not limited to the above.

In step S420, the requirements obtained from the second client 300 are applied to the standard work process generation model to generate a work sequence. Reference will be made to FIGS. 4 and 5 to explain how the standard work process generation model generates a work sequence. 4 and 5 are diagrams for explaining an operation in which the standard work process generation model generates a work sequence.

As shown in FIG. 4, the requirements of the second client 300 may be input to the standard work process generation model of the maintenance management device 200, and the maintenance management device 200 is a second test task of the information providing device prepared in advance. A task sequence may be generated in which a priority weight is given to a test task related to the requirements of the client 300 with a high priority weight, and the entire test task sequence is performed according to the priority weight.

For example, the requirement of the second client 300 is related to the remaining battery life, and the maintenance management apparatus 200 may assign a high priority weight to a test task related to the battery life. The maintenance management device 200 may preferentially arrange the information providing device as the test device 400 capable of testing the remaining battery life in order to test the remaining battery life first. For example, when the test device 400 for the remaining battery life is #2, the maintenance management device 200 assigns priority weights to the test work for the remaining battery life and performs such priority work. It is possible to first allocate a work order to the existing #2 test device 400.

In this case, since the maintenance management method according to the present embodiment tests the matters that the second client 300 requires first, information having a performance that is less than the priority required by the second client 300 is provided. As the device is removed as soon as possible, there is an advantage in that the working speed can be shortened.

In the case of a general conventional maintenance and management process, only one requirement at a time has to be performed in order to test an information providing device that meets the requirements of a certain client. For example, on Monday all day or Monday morning, testing of all informational devices by the second client 300 is carried out all day on Monday or on Monday morning in order to create a task sequence optimized for the requirements of the second client 300. Only the remaining battery life, which is a test task that meets the requirements, has to be tested with priority. In this case, there is a disadvantage in that it is not possible to test the information providing device corresponding to the requirements of the third client or the fourth client together.

However, in the maintenance management method according to the present embodiment, a third client and a fourth client having various requirements may be simultaneously tested. For example, assuming that the requirement of the second client 300 is the remaining battery life, the requirement of the third client is a camera/video recording function, and the requirement of the fourth client is Hall IC, It is assumed that the test device 400 is #2, the test device 400 for the camera/video recording function is #4, and the test device 400 of the Hall IC is #5.

In order to quickly select the information providing device corresponding to the requirements of the second client 300, the information providing device is assigned a work order to the #2 test device 400, and at the same time, other information providing devices are also #4 and #6. In the case of assigning to, the information providing devices according to the requirements of the second to fourth clients can be selected at the same time, and as a result, the overall test work time can be shortened.

The maintenance management method according to the present embodiment has the advantage of being able to significantly shorten the overall test process time compared to the prior art by such a parallel test operation.

In addition, as shown in FIG. 5, the maintenance management device 200 receives feedback on the ratio of the number of information providing devices that have been shipped out as a whole using a standard work process generation model, and then prioritized based on this ratio. You can reset the ranking weight.

Specifically, the maintenance management device 200 may perform a test according to the generated work sequence, and as a result, calculate the number of information providing devices that have shipped good products and information providing devices that have been disposed of. Work weights can be readjusted.

Since the discarded information providing devices can be selected relatively quickly by defective functions, the more they are discovered at the beginning of the work, the fewer the total number of information providing devices to be tested. Accordingly, the maintenance management apparatus 200 may generate an empirically optimized work sequence by resetting the priority of the work sequence in a try & error method so that the number of information providing devices to be discarded increases at the beginning of the work. In general, the try & error method may take some time and cost, but despite this consumption of time and cost, the efficiency of time and cost may be higher due to the reduction of the overall work time. Accordingly, when the number of information providing devices to be discarded increases in the latter half of the work, the information providing device may modify the work sequence of the entire test work while lowering the priority weight of the highest priority test work by one step.

For example, as shown in FIG. 4, even when the requirement of the second client 300 is the remaining battery life, the test task of the remaining battery life is lowered to a lower priority and the bluetooth test task which was the lower priority is raised to a priority to test the Bluetooth first. You can create a task sequence.

Even afterwards, the maintenance management device 200 calculates the number of information providing devices that have shipped good products and information providing devices that have been discarded to generate a work sequence in which these results are continuously reflected, and as a result, the information providing device that has been discarded at the initial time of the work. It is possible to create a task sequence in which the number of is increased.

6 is a diagram for explaining an additional step performed in step S400 of FIG. 2.

In step S430, an evaluation score of the information providing device shipped from the second client 300 to the second client 300 may be obtained. That is, the device for providing information of a good product is shipped to the second client 300 and the evaluation score for the corresponding information providing device may be fed back from the second client 300.

In step S440, the inspection criterion may be adjusted by reflecting the evaluation of the second client 300.

The maintenance management device 200 may increase the inspection standard when the evaluation score of the information providing device shipped to the second client 300 is less than a preset score. For example, if the requirement of the second client 300 is about battery life, and it is set to pass the test only when the battery life is 30% or more, the evaluation score obtained from the second client 300 is set in advance. If it falls below the score, the test criteria can be raised to pass the test if the battery life is more than 40 percent. In this case, the maintenance management method according to the present embodiment may perform a test that meets the client's request.

If the evaluation score of the information providing device shipped to the second client 300 is equal to or greater than a preset score, the maintenance management device 200 reflects the evaluation of the second client 300 so as to lower the inspection standard, so that the battery life is 20 The test criterion can be adjusted by passing the test only if the percentage is greater than or equal to the percentage. In this case, the maintenance management method according to the present embodiment has an advantage of reducing cost because an information providing device that meets the client's request is shipped and a device with lower cost and performance is provided.

At this time, the inspection standard adjusted by the second client 300 is confirmed in step S450, and the inspection standard confirmed in step S460, or a test for testing the information providing device by the second client 300 as shown in Table 1 It is possible to acquire inspection criteria in which items have been added or deleted, and these inspection criteria can be reflected in the work sequence.

The standard work process generation model according to the present embodiment can generate a work sequence that meets the requirements of the client and can reduce cost.

So far, the maintenance management method of the information providing apparatus according to the present embodiment has been described with reference to FIGS. 2 to 6. Hereinafter, an information transmission/reception operation of the maintenance management system of the information providing apparatus will be described with reference to FIGS. 7 to 9.

The maintenance management device 200 may receive and receive an information providing device from the first client 100. The maintenance management device 200 may obtain a request from the second client 300. The maintenance management apparatus 200 may generate a task sequence capable of performing a task in the shortest time while meeting the requirements in step S10. Thereafter, the maintenance management device 200 may allocate a work order corresponding to the work sequence to the test device 400.

The test device 400 may test the information providing device according to a predetermined inspection standard in step S20, and when the test is completed, transfer the information providing device to a corresponding test device 400 according to a work order. When the test is finally performed by the test device 400, the maintenance management device 200 determines the information providing device that has passed the inspection standard as the information providing device that has been shipped out of the good product, and determines the information providing device that does not meet the inspection standard. It can be determined by the information providing device that has been discarded.

The maintenance management device 200 may provide the second client 300 with an information providing device that has been shipped out. In this case, the maintenance management device 200 may perform initial setting of an information providing device that has been shipped out of good quality. For example, as shown in FIG. 8, the maintenance management device 200 may set a receiving period of a chunk image to 15 seconds for an information providing device that provides educational content according to the requirements of the second client 300 as shown in FIG. 8. In addition, as shown in FIG. 9, the maintenance management device 200 may set the serial number for the information providing device to'M10DVT140711066' and set the serial number for all information providing devices in this manner.

In addition, the maintenance management device 200 may select an available information providing device from among information providing devices that have been discarded. Specifically, the maintenance management apparatus 200 may retest the discarded information providing apparatus by gradually relaxing the inspection criteria for the discarded information providing apparatus. The maintenance management device 200 may determine a device for providing information that has passed the retest and has passed the retest as an available information providing device whose performance is lowered according to the relaxed inspection standard. The maintenance management device 200 does not discard the available information providing device whose performance has been downgraded, but keeps it in stock, and then transfers the available information providing device to the test device 400 when an available inspection standard is set. It can be used, and such a device for providing available information can be reused.

For example, since the requirements of the second client 300 include the Bluetooth function and the camera function, even if it is determined as an information providing device that has been discarded in the past, the Bluetooth function and the camera function are not possible according to the relaxed inspection standard. Other functions may be kept in stock when it is determined as a normal person available information providing device, and if a relaxed inspection standard is set in the test device 400 later, the available information providing device may pass the test.

So far, various embodiments of the present invention have been described with reference to FIGS. 1 to 9. Hereinafter, an exemplary computing device 500 capable of implementing the devices described in various embodiments of the present disclosure will be described with reference to FIG. 10.

10 is an exemplary hardware configuration diagram illustrating the computing device 500.

As shown in FIG. 10, the computing device 500 loads a computer program 591 executed by one or more processors 510, a bus 550, a communication interface 570, and a processor 510. It may include a memory 530 for storing the computer program 591 and a storage 590 for storing the computer program 591. However, only the components related to the embodiment of the present invention are shown in FIG. 10. Accordingly, those of ordinary skill in the art to which the present invention pertains can recognize that other general-purpose components may be further included in addition to the components illustrated in FIG. 10.

The processor 510 controls the overall operation of each component of the computing device 500. The processor 510 includes at least one of a CPU (Central Processing Unit), MPU (Micro Processor Unit), MCU (Micro Controller Unit), GPU (Graphic Processing Unit), or any type of processor well known in the technical field of the present invention. It can be configured to include. Also, the processor 510 may perform an operation on at least one application or program for executing a method/operation according to various embodiments of the present disclosure. The computing device 500 may include one or more processors.

The memory 530 stores various types of data, commands, and/or information. The memory 530 may load one or more programs 591 from the storage 590 to execute methods/operations according to various embodiments of the present disclosure. For example, when the computer program 591 is loaded into the memory 530, a logic (or module) as illustrated in FIG. 4 may be implemented on the memory 530. An example of the memory 530 may be a RAM, but is not limited thereto.

The bus 550 provides communication functions between components of the computing device 500. The bus 550 may be implemented as various types of buses such as an address bus, a data bus, and a control bus.

The communication interface 570 supports wired/wireless Internet communication of the computing device 500. The communication interface 570 may support various communication methods other than Internet communication. To this end, the communication interface 570 may be configured to include a communication module well known in the art.

The storage 590 may non-temporarily store one or more computer programs 591. The storage 590 is a nonvolatile memory such as a ROM (Read Only Memory), EPROM (Erasable Programmable ROM), EEPROM (Electrically Erasable Programmable ROM), flash memory, etc., a hard disk, a removable disk, or well in the technical field to which the present invention pertains. It may be configured to include any known computer-readable recording medium.

Computer program 591 may include one or more instructions in which methods/actions according to various embodiments of the present invention are implemented. When the computer program 591 is loaded into the memory 530, the processor 510 executes the one or more instructions to perform methods/operations according to various embodiments of the present invention.

In one embodiment, the maintenance management device of the information providing device includes an instruction for processing the stocking of the information providing device retrieved from the first client, an instruction for supplying power to operate the information providing device to the information providing device, the Instructions for generating a work order for checking the performance of the information providing device and assigning it to a test device for testing the information providing device, and checking the performance by the test device to provide the information providing device to a second client. It may include an instruction for processing the delivery of the passed-through information providing device.

The technical idea of the present invention described so far may be implemented as computer-readable codes on a computer-readable medium. The computer-readable recording medium is, for example, a removable recording medium (CD, DVD, Blu-ray disk, USB storage device, removable hard disk) or a fixed recording medium (ROM, RAM, computer-equipped hard disk). I can. The computer program recorded on the computer-readable recording medium may be transmitted to another computing device through a network such as the Internet and installed in the other computing device, thereby being used in the other computing device.

Although the embodiments of the present invention have been described with reference to the accompanying drawings above, those of ordinary skill in the art to which the present invention pertains can also implement the present invention in other specific forms without changing the technical idea or essential features. I can understand that there is. Therefore, it should be understood that the embodiments described above are illustrative in all respects and not limiting. The scope of protection of the present invention should be interpreted by the claims below, and all technical ideas within the scope equivalent thereto should be construed as being included in the scope of the technical ideas defined by the present invention.

Claims (5)

In the method performed by the computing device,
Processing the stocking of the information providing device retrieved from the first client;
Supplying power capable of operating the information providing device to the information providing device;
Generating a work order for checking the performance of the information providing device and assigning it to a test device for testing the information providing device; And
And processing the delivery of an information providing device that has passed the performance test by the test device in order to provide the information providing device to a second client,
Inspecting the performance of the information providing device,
Acquiring an evaluation score of an information providing device shipped to the second client from the second client;
If the evaluation score of the information providing device shipped to the second client is less than a preset score, the test standard set in the test device is increased, and if the evaluation score of the information providing device shipped to the second client is higher than the preset score, the Adjusting the inspection criterion by reflecting the evaluation of the second client so as to lower the inspection criterion;
Receiving the inspection criteria confirmed by the second client; And
And reflecting, in a work sequence, an inspection criterion in which the confirmed inspection criterion or an inspection item for testing the information providing device by the second client is added or deleted,
The step of processing the release of the information providing device that has passed the test of the performance,
Determining an information providing device that has passed the inspection standard as an information providing device that has passed the inspection standard, and determining an information providing device that does not meet the inspection standard as a discarded information providing device;
Including the step of selecting an available information providing device from among the discarded information providing device,
The step of selecting the available information providing device,
Retesting the discarded information providing device by gradually easing the inspection criteria for the discarded information providing device; And
Including the step of determining the discarded information providing device that passed the retest as an available information providing device whose performance according to the relaxed inspection standard has been downgraded,
Maintenance and management method of information providing device. The method of claim 1,
The step of wearing and processing the information providing device,
Including the step of checking the import inspection of the information providing device, a serial number scan, component confirmation, and receipt data record,
The step of supplying power to the information providing device,
Charging the information providing device to obtain a minimum power capable of operating the information providing device,
The step of creating the work order and allocating the information providing device to a test device for testing,
H/W exterior damage detection of the information providing device, S/W normal operation detection, data input button press test, microphone test, USB HOST TEST, screen brightness test, video playback test, display test, vibration device test, A motion sensor test, a loopback test, a near field communication test, a camera test, a S/W upgrade confirmation, and transmitting a command to perform a power meter test,
How to maintain and manage information providing devices. The method of claim 2,
The step of creating the work order and allocating the information providing device to a test device for testing,
Obtaining a request from a second client; And
Further comprising the step of generating a work sequence by applying the requirements obtained from the second client to the standard work process generation model,
The standard work process generation model,
When the requirements are obtained, a priority weight is given to a test task related to the requirements among the test tasks of the information providing device, and a task sequence is generated in which the entire test task sequence is performed according to the priority weight,
According to the passage of time, based on the ratio of the number of information providing devices that have shipped good products and the number of information providing devices that have been discarded, as time passes, the number of information providing devices that have been shipped out is greater than the number of information providing devices that have shipped good products In case of loss, a model that modifies the task sequence of the entire test task by resetting the priority weight of the highest priority test task.
How to maintain and manage information providing devices. delete delete

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