KR102193055B1 - Device and server of providing feedback on user's trait based on artificial intelligence - Google Patents

Abstract

The present invention relates to a device and a server that provide feedback according to a user's characteristics based on artificial intelligence, and a device according to an embodiment of the present invention includes a function unit that performs a function of a device, and a command to control the function of the device. An interface unit that receives input and outputs information on functions performed by the device, a user response data collection unit that collects the function control of the device identified by the interface unit or the function unit as user response data, and the collected user response data and collection And a control unit for controlling the functional unit and the interface unit using the feedback data generated by the server or the device using the state data of the device at the point in time.

Description

A device and server that provides feedback based on the user's characteristics based on artificial intelligence {DEVICE AND SERVER OF PROVIDING FEEDBACK ON USER'S TRAIT BASED ON ARTIFICIAL INTELLIGENCE}

The present invention relates to a device and a server that provide feedback according to a user's characteristics based on artificial intelligence.

Recently, in controlling home appliances, home appliances, and the like, various technologies for customizing user control have been proposed. In particular, in controlling devices such as home appliances or home appliances, since individual characteristics differ greatly, research is being conducted to allow the same device to operate by reflecting the user's characteristics.

However, conventional home appliances did not operate by reflecting separate personal characteristics to the user. Publication No. 10-2004-0047018, filed in the past by the applicant of the present invention, provided feedback to the user by outputting a message requesting additional input when the appropriate detergent is not added during the detergent injection process. However, this feedback did not reflect the user's characteristics and presented only the contents of whether or not the detergent was dosed. In other words, this is feedback that reflects only the input characteristics of the detergent, not the user's characteristics.

In addition, in order to reflect differences in individual characteristics for each device, it is necessary to provide a database of detailed differences in controlling the devices by the user and provide different feedback for each user. Accordingly, in the present specification, a method in which each of the devices is accurately operated according to the intention of the user is presented.

In the present specification, it is intended to solve the above-described problem, and even for the same and uniform device, the state, function, and feedback of the device are variously varied according to the user.

In the present specification, the history of repeatedly controlling the device by the user is applied to the operation of the device, thereby implementing an efficient function of the device.

The objects of the present invention are not limited to the above-mentioned objects, and other objects and advantages of the present invention that are not mentioned can be understood by the following description, and will be more clearly understood by examples of the present invention. In addition, it will be easily understood that the objects and advantages of the present invention can be realized by the means shown in the claims and combinations thereof.

In the device according to an embodiment of the present invention, a function unit that performs a function of the device, an interface unit that receives a command to control the function of the device and outputs information on a function performed by the device, an interface unit, or a function unit is checked. A user response data collection unit that collects the function control of the device as user response data, and a functional unit using the collected user response data and the feedback data generated by the server or the device using the status data of the device at the time of collection. And a control unit for controlling the and interface unit.

The server according to an embodiment of the present invention includes a communication unit receiving status data and user response data from a plurality of devices, a database unit storing the received data, and user response data and user response data for each device. And a control unit that generates feedback data using the state data of the device, and the communication unit transmits the feedback data to the device.

In addition, when the present invention is applied, a history of repeatedly controlling a device by a user is stored as user response data, and feedback data can be provided so that the device functions more efficiently in response thereto.

In addition, when the present invention is applied, the user response data of a single device or user response data of two or more devices may be used to control the characteristics when the user repeatedly uses the devices to be applied to each device.

The effects of the present invention are not limited to the above-described effects, and those skilled in the art of the present invention can easily derive various effects of the present invention from the configuration of the present invention.

1 is a diagram showing the configuration of an apparatus according to an embodiment of the present invention.
2 is a diagram illustrating a process of collecting user response data and generating feedback data corresponding thereto by an apparatus according to an embodiment of the present invention.
3 is a diagram illustrating an example of transmitting reaction data and state data for each device according to an embodiment of the present invention.
4 is a diagram showing the configuration of user response data stored in a server according to an embodiment of the present invention.
5 is a diagram illustrating a process of controlling an operation of a device by calculating feedback data according to an embodiment of the present invention.
6 is a diagram showing the configuration of a server according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings so that those skilled in the art can easily implement the present invention. The present invention may be implemented in various different forms, and is not limited to the embodiments described herein.

In order to clearly describe the present invention, parts irrelevant to the description have been omitted, and the same reference numerals are assigned to the same or similar components throughout the specification. Further, some embodiments of the present invention will be described in detail with reference to exemplary drawings. In adding reference numerals to elements of each drawing, the same elements may have the same numerals as possible even if they are indicated on different drawings. In addition, in describing the present invention, when it is determined that a detailed description of a related known configuration or function may obscure the subject matter of the present invention, a detailed description thereof may be omitted.

In describing the constituent elements of the present invention, terms such as first, second, A, B, (a), (b) may be used. These terms are only for distinguishing the component from other components, and the nature, order, order, or number of the component is not limited by the term. When a component is described as being "connected", "coupled" or "connected" to another component, the component may be directly connected or connected to that other component, but other components between each component It is to be understood that is "interposed", or that each component may be "connected", "coupled" or "connected" through other components.

In addition, in implementing the present invention, components may be subdivided and described for convenience of description, but these components may be implemented in one device or module, or one component may be a plurality of devices or modules. It can also be implemented by being divided into.

Hereinafter, all household appliances, household appliances, etc. are collectively referred to as devices. The device collectively refers to artificial intelligence home appliances that collect data corresponding to the user's characteristics, infer the user's characteristics based on these data, and change feedback according to the user's characteristics.

In this specification, an artificial intelligence washing machine is described as an embodiment of the device. In addition, the device in the present specification includes an algorithm for defining a user's characteristics based on artificial intelligence when a user using the device uses the corresponding device and configuring a feedback scenario differently according to the defined user's characteristics.

Accordingly, in the present specification, the device defines "user reactive data" that can infer the characteristics of a user, and the device analyzes the pattern of "user response data" for a certain period of time. In addition, after performing the analysis, the device may define a user's characteristics as a predetermined category and change the state of the device or change user feedback according to the user's characteristics.

1 is a diagram showing the configuration of an apparatus according to an embodiment of the present invention. The device 100 includes various electronic devices such as a washing machine, a dryer, an air conditioner, a microwave oven, and a TV as an example.

The user response data collection unit 110 collects data generated while a user uses the device 100. The user response data is data capable of confirming the user's characteristics, such as performing a different operation from a predefined method when the user uses the device, as an embodiment. The function control of the device identified by the interface unit 130 or the function unit 120 is collected as user response data. For example, when a specific button provided by the interface unit 130 is pressed, or when the function unit 120 is a washing tub, a control action performed by the user, such as opening or closing the door of the washing tub, is collected as user response data.

The function unit 120 performs the function of the device 100, and in the case of an air conditioner, includes an indoor unit and an outdoor unit performing functions of blowing and cooling. The functional unit 120 of the washing machine may be a washing tub. The functional unit 120 may constitute most of the device 100.

The interface unit 130 receives a command for controlling a function of a device and outputs information on a function performed by the device. In one embodiment, the interface unit 130 receives a signal for a user to control a device by using a remote control. Alternatively, the interface unit 130 is disposed on the device in the form of a predetermined button to provide an interface so that the user can control functions. Alternatively, it is also a button that an area such as a button is displayed on the touch panel. The interface unit 130 may further include a speaker that outputs a predetermined voice or sound to the outside.

In addition, the interface unit 130 may monitor external user behavior. For example, an infrared sensor or a camera sensor is combined to determine whether the user is active around the device 100, or when the device 100 operates or ends. It is possible to sense whether there is activity around the device 100 at a specific time. The sensed information is also collected by the user response data collection unit 110.

The communication unit 190 may be selectively disposed, and transmits the data collected by the user response data collection unit 110 to the server, and receives user feedback data from the server.

The control unit 150 controls the user response data collection unit 110, the function unit 120, the interface unit 130, the communication unit 190, and the like. In addition, the user response data collection unit 110 calculates user feedback data and outputs it through the interface unit 130, or controls the function unit 120 appropriately to the user feedback data.

That is, the control unit 150 controls the functional unit 120 and the interface unit 130 using the feedback data. Here, the feedback data may be generated by the external server 300 or the control unit 150 of the device 100. The feedback data is generated by the server 300 or the device 100 using the collected user response data and the state data of the device at the time when the user response data is collected.

2 is a diagram illustrating a process of collecting user response data and generating feedback data corresponding thereto by an apparatus according to an embodiment of the present invention.

The device 100 stores data on the current state (status data) and user response data thereto (S11). For example, if the device is in a state of A and the user performs an operation such as manipulating or controlling the device, it is stored as user's response data. As an example, the response data is that the user does not take out laundry from the washing tub for 1 hour after the washing machine completes the spin-drying operation. In this case, the state data may be 1 hour after dehydration, and the reaction data may be unloaded laundry.

The communication unit 190 of the device 100 transmits status data of the device, identification information identifying the device 100, and user response data to the server 300. The server 300 generates user feedback data based on the transmitted data (S13). Then, the server 300 transmits the feedback data to the device 100 (S14).

The communication unit 190 of the device 100 receives the feedback data. In addition, the control unit 150 of the device 100 controls the operation of the device by reflecting the user's feedback data (S15). Then, the device reflects the feedback data and outputs to the interface unit 130 that the operation of the device is controlled (S16). For example, a message may be output to a user who does not take out laundry for 1 hour after spinning, saying, "If laundry is not taken out within 50 minutes, we will perform additional rinsing and spinning after spinning is completed."

3 shows an example of transmitting reaction data and state data for each device according to an embodiment of the present invention.

In the case of the washing machine 100a and the dryer 100b, the interface unit 130 of the device 100 of FIG. 1 may include a button for stopping or ending the operation of the device.

In addition, the function unit 120 may correspond to a washing tub or a drying container, and the function unit 120 may perform washing or drying. In addition, the functional unit 120 may further include a door for inserting laundry.

In this case, the user response data collection unit 110 of the washing machine 100a and the dryer 100b may collect user response data corresponding to opening or closing of a door or pressing a button. Of course, device state data can also be checked by the controller 150 through the function unit 120 and the interface unit 130.

3 illustrates a washing machine 100a, a dryer 100b, and an air conditioner 100c as an example, and shows that user's reaction data and product state data are arranged to suit the performance or function of each product. 21 shows reaction data and state data of the washing machine 100a. 22 shows reaction data and state data of the dryer 100b. 23 shows reaction data and state data of the air conditioner 100c.

In one embodiment, there are two types of user response data for the washing machine 100a. It can be distinguished by opening the door of the washing tub or pressing the end button. And the specific state data of the device to which the user's reaction is applied is also shown in FIG. 21.

As shown in Fig. 21, the state data indicating that the washing machine 100a is "in the middle of washing/after the washing notification (immediately) within 1 minute/in rinsing" and information about the time the user opened the door in response to this state is displayed in the server 300 It can be transmitted to (S12).

Similarly, state data indicating that the washing machine 100a is "in waiting/washing/rinsing/spinning" and time information when the user executes the end button in response to this state may be transmitted to the server 300 (S12). .

Likewise, in the case of the dryer 100b, the state data and the reaction data may be configured as shown in 22, which may be transmitted to the server 300 (S12). For example, a time when the user starts the dryer 100b at the time when washing the washing machine is completed may be transmitted to the server 300. In this case, predetermined information may be exchanged between the dryer 100b and the washing machine 100a, and the communication unit 190 of each device may exchange information.

Alternatively, information about the time the door was opened is generated as user's response data "immediately after drying notification (within 1 minute) / before completion of drying", and the dryer 100b may transmit this data to the server 300 (S12). .

The air conditioner 100c may also generate state data and response data as shown in 23 and transmit it to the server 300.

The air conditioner 100c stores state data that is controlled through an interface unit of the product or controlled through a specific command. The interface of 23 includes the main body of the product, a remote control, and an interface controlled by voice. Also, the command includes various controls that control the temperature, turn on/off, or disable certain functions. Commands include voice commands and touch commands using a remote control.

In addition, when the user selects a specific interface or inputs a command in a specific state in which the product performs the above-described operation, the air conditioner 100c may generate this as response data and transmit it to the server 300 (S12).

In particular, since the air conditioner 100c may have various status data that the product can have, it is possible to generate user response data using various interfaces/commands input to the product during the product on-off time (on-off). I can.

In this case, the server 300 stores identification information (Device ID) of the device included in the received information together.

In addition, when multiple devices are executed by one integrated app, they can be classified by integrated app ID. For example, when the washing machine 100a and the dryer 100b are operated by one integrated app, and the state data of the washing machine 100a and the response data of the dryer 100b are generated to correspond to each other, each device is identified Although information may be stored in the server 300, status data and response data may be stored based on the integrated app ID controlling the two devices.

2 and 3 illustrate that the server receives the above-described data and provides feedback data. According to another embodiment of the present invention, the control unit 150 of the device 100 may also perform storage of data performed by the server and provision of feedback data. Hereinafter, the function performed by the server 300 includes an embodiment performed by the control unit 150, and in this case, the control unit 150 may generate feedback data suitable for the user.

Hereinafter, a process of operating a device by applying artificial intelligence in response to user response data will be described. To do this, each device can define user response data and store it if this occurs. The user response data refers to various control inputs of a user who controls the device. In the case of a washing machine, the user's response data includes opening or opening the door of the washing tub, pressing a specific button, and the like.

In addition, feedback data for diversifying an operation scenario of the device is provided using the user response data and the state data of the device before and after the time when the response data occurs.

In this case, the operation scenario of the device includes removing a specific function, repeating a specific function, or outputting a notification sound or a message through the interface unit 130, which is defined in the feedback data. Feedback data reflects the user's device usage characteristics or patterns.

In particular, the learning network of the engine that generates feedback data in the control unit 150 of the device 100 or the control unit 350 of the server 300 when the user does not separately modify or change the feedback data provided for the user. By increasing the weight of, accurate feedback data is generated for similar user response data in the future.

Conversely, when the user cancels the operation of the device based on the feedback data, the weight of the learning network of the engine that generates the feedback data in the controller 150 of the device 100 or the controller 350 of the server 300 is reduced. For similar user reaction data in the future, feedback data that reflects the canceled contents is generated.

4 is a diagram showing the configuration of user response data stored in a server according to an embodiment of the present invention. It is stored as 21s, 22s, and 23s corresponding to 21, 22, and 23 of FIG. 3. The product category represents the category to which each device belongs. 201 denotes a category of washing machines, 202 denotes a category of dryers, and 401 denotes a category of air conditioners. The server may store these data as one integrated app identifier, or may store them using a separate device identifier.

In 21s, as user response data, "Door-Open" refers to the door open time, and "End Button-Press" refers to the execution time of the end button. The device status data consists of Washing, Rinsing, Wash End, Prepare, and Dewatering. Time is information about the time the user reacted.

In 22s, "start" represents a start time, and "Door-Open" represents a door opening time.

In 23s, "start" represents the start time of the air conditioner operation, and "end" represents the end time of the air conditioner operation.

As shown in FIG. 4, the server 300 collects and stores user response data and state data from each device, and may calculate feedback data therefrom.

5 shows a process of controlling an operation of a device by calculating feedback data according to an embodiment of the present invention. When the process shown in FIG. 5 is applied to a washing machine or dryer, the operation of the device may be controlled based on reaction data that the user reacts in a specific state of the device.

The process illustrated in FIG. 5 is a process of analyzing a user's characteristics based on the opening time of the washing machine and the start time data of the dryer. The characteristics may be analyzed by the control unit 150a of the washing machine 100a, the control unit 150b of the dryer 100b, or the server 300.

The parts indicated by the dotted line mean the step of accumulating and storing the repeated reactions of the user. The device may check and accumulate the frequency of user reactions.

In addition, S36, S38, S39, S41, S43, S46, and S48 are steps for defining user characteristics. That is, it corresponds to the step of generating feedback data suitable for the user.

S31 to S39 are processes in which data is generated in the washing machine, and S42 to S48 are processes in which data is generated in the dryer.

The washing is completed and the interface unit 130 notifies that washing is complete (S31). On the contrary, when the user opens the door, the user response data collection unit 110 stores the door opening and the door opening time (S32). Further, the user response data collection unit 110 stores state data of the device when the door is opened (S33).

The control unit 150a of the washing machine 100a checks whether the door opening in S32 and S33 occurs during washing (S34). The controller 150a of the washing machine 100a may perform S34 by combining the current functional state of the functional unit 120 and the door open state.

If washing was in progress, it is checked whether the end button is pressed (S35). Whether or not the end button is input, the interface unit 130 provides information on the button input to the controller 150a of the washing machine.

If the end button is pressed and the door is opened during washing, the server 300 or the controller 150a of the washing machine 100a stores the characteristic information of the user as "a user who does not want to dehydrate" (S36).

If the end button is not pressed and the door is opened during washing, the server 300 or the controller 150a of the washing machine 100a stores the characteristic information of the user as "a user who wants to add laundry" (S37).

On the other hand, if it is not opened during washing in S34, the control unit 150a of the washing machine 100a checks whether it is opened immediately after washing is completed (S38). If the door is opened immediately after washing is completed, the server 300 or the control unit 150a of the washing machine 100a stores the characteristic information of the user as "a user sensitive to the washing machine notification sound" (S39).

On the other hand, if the door is not opened immediately after washing is completed in S38, the server 300 or the controller 150a of the washing machine 100a stores the characteristic information of the user as "a user who is not sensitive to the washing machine notification sound" (S41). ).

Meanwhile, in S39, the dryer may be started within 10 minutes after washing is completed. If the server 300 or the control unit 150b of the dryer 100b determines that the dryer is started within 10 minutes after completion of washing (S42), the user's characteristic information is "a user sensitive to the notification sound of the completion of the washing machine for using the dryer" Save as (S43).

If it is confirmed that it is not in S42, the control unit 150b of the dryer 100b checks whether the dryer has started within a longer time (eg, 5 hours, 7 hours, or 24 hours) after washing is completed (S47). If the check result is "no", the server 300 or the controller 150a of the washing machine 100a stores the characteristic information of the user as "a user who dries laundry in a drying rack after washing" (S46). In addition, if the confirmation result is "yes", the characteristic information of the user is stored as "a user who frequently uses the dryer after washing" (S48).

In the process of FIG. 5, when a characteristic of the user using the washing machine 100a and the dryer 100b is determined, the server 300 or the controllers 150a and 150b of each device may generate feedback data corresponding thereto.

Table 1 below shows the control of functions performed by the device (function control) and messages output by the device according to the user characteristics calculated in S36, S38, S39, S41, S43, S46, and S48 of FIG. Message or visual message). Product function control and output messages in Table 1 constitute one feedback data. Alternatively, the feedback data may include any one of these. The server 300 or the controllers 150a and 150b of each device generates feedback data.

Looking at Table 1, the controller 150 controls the functional unit 120 of the device 100 to set a specific function by reflecting the identified user characteristics. In addition, a message for notifying the user of such a control setting is output from the interface unit 130.

User characteristics (Fig. 5) Function control message S36, users who do not want dehydration Set to “Wash + Rinse” as a recommended menu (Voice notification)
Laundry + rinse, which you often use, is set as a recommended menu. S39, users sensitive to washing machine notification sound Set notification sound louder than default (Voice notification)
Your laundry has been completed. S37, users who want to add laundry Check the weight (change amount) before and after opening the door (Voice reminder) How about adding a rinse once? S41, users who are not sensitive to washing machine notification sounds Focus on clean laundry so there is no residual detergent even when washing time increases
(ex. Soak the laundry for 20 minutes before starting) (Integrated APP notification)
Notification of laundry completion time and laundry details. S43, user sensitive to the sound of the washer completion notification for dryer use Set notification sound louder than default (Voice notification)
Washing is complete, should I turn on the dryer according to the pattern you are using? S46, Users who dry laundry in a drying rack after washing is complete Saving weather information. (Voice notification)
Customer Today's laundry index is good weather to dry laundry with OO. S48, users who frequently use the dryer after washing Data paring of washing machines and dryers. (Voice notification when opening the dryer door)
Two hours have passed since the laundry was finished.
I will dry it neatly.

If functions and messages are set appropriately for the user's characteristics as shown in Table 1, the user's usage characteristics can be reflected in the function of the device, thereby enhancing user convenience.

Summarizing Table 1, when the end or stop button is pressed after the door is opened during rinsing or spin-drying during rinsing or spinning, the feedback data may be set to operate except spin-drying after rinsing (S36). Alternatively, the feedback data may be set to operate only until rinsing by determining that the user's characteristic does not want dehydration.

In addition, when the functional unit 120 of the device is closed after opening the door during washing or rinsing and the button is not pressed, the feedback data may be set to output a voice notification for the added laundry (S37). Here, in order to increase accuracy, the functional unit 120 may detect the weight when the door is opened and then closed.

In addition, if the case of S37 occurs frequently, especially if the case of S37 occurs frequently within 10 minutes after the start of washing, the feedback data is added to perform soaking instead of washing for the first 10 minutes after the start of washing. I can.

In addition, the feedback data is set to adjust the notification sound of the interface unit according to the difference between the times when the door is opened after the functional unit 120 of the device has finished washing, or the functional unit 120 of the device adjusts the time when washing is completed. It can be set to be (S39, S41).

In the case of S39, the controller 150 may increase the size of the notification sound of the interface unit 130 based on feedback data instructing to set the notification sound to be loud. In the case of S41, the control unit 150 controls the function unit 120 to increase the washing time, and the interface unit 130 transmits a message indicating that the washing completion time has increased and is adjusted appropriately to the user's washing characteristics by notifying the washing details. Can be printed.

In particular, the interface unit 130 may provide a feedback cancel button and instruct the interface unit 130 to delete or change the feedback data reflecting the washing characteristics of the user by pressing this button.

Meanwhile, state data may be shared between two devices. This applies to both an embodiment in which two devices are paired to transmit and receive data, or to an embodiment in which two devices transmit and receive state data through a server, and in this process, state data of another device is also received.

For example, as discussed in S43, S46, S48, etc., the device is the dryer 100b, and the communication unit of the dryer 100b transmits information on the time when washing of the washing machine 100a is completed, the washing machine 100a or an external server ( 300).

In addition, the user response data collected in this process includes a temporal difference between the time when washing is completed and the time when drying starts when the dryer starts to operate.

In addition, the characteristics of the user are determined according to the magnitude of the temporal difference, and feedback data for this is generated as shown in Table 1 or FIG. 5.

For example, the control unit 150 of the dryer 100b may control the function unit and the interface unit using feedback data that reduces a difference between a washing completion time point of a washing machine and a drying start time point of the dryer based on user response data.

In other words, after the washing is completed in the washing machine, a notification sound is raised to allow drying in the dryer, a message encouraging drying is output, or the drying time is notified to the user at regular intervals so that the user can use the dryer. do.

Alternatively, the washing machine 100a may also repeat rinsing-dehydration after drying in response to this.

The above-described embodiment can be applied to various devices. For example, when the device is the air conditioner 100c, the functional unit 120 may discharge cold air or warm air.

The control unit 150 generates the temperature or discharge speed of the cold or warm air discharged by the function unit 120 or the amount of air discharged by the function unit 120 per hour as state data of the device.

In addition, the user response data collection unit 110 controls the function unit 120 to adjust temperature, air volume, or wind direction, or to turn on/off a specific function of a device or a function unit as user response data.

As a result, when the user weakens the wind direction at a specific temperature, the feedback data includes information for automatically setting the wind direction to be weakened when the user reaches the corresponding temperature, and the controller 150 controls the wind direction according to the feedback data.

The feedback data of the above-described embodiments may control a function of a device or a message to be output from the interface unit 130. Such feedback data may be generated by the device 100 or may be generated by the server 300 as shown in FIG. 2 and provided to the device 100.

That is, when the controller 150 of the device 100 accumulates the state data of the device 100 and collects the same user response data more than a preset number of times, the interface unit 130 outputs it in response to the state data of the device 100 Create a message to do. In addition, by controlling the functional unit 120 of the device, feedback data for setting to add or remove functions in the device state is generated.

In particular, in order to inform the user that the function is partially changed by the feedback data, when the control unit 150 controls the function unit 120 using the feedback data, the function setting of the function unit 120 is based on the feedback data. Thus, the change is output to the interface unit 130 as a sound message or a text message.

6 is a diagram showing the configuration of a server according to an embodiment of the present invention.

The server 300 includes a control unit 350, a database unit 310, and a communication unit 390.

The communication unit 390 receives status data and user response data from a plurality of devices. The database unit 310 stores the received data. However, data stored for a predetermined time or longer may be deleted from the database unit 310 in an old order. The controller 350 generates feedback data by using user response data for each device and state data of the device at the time when the user response data occurs. And the communication unit 390 transmits the feedback data to the device. This operation process was examined in FIG. 2.

Here, the controller 350 of the server may generate feedback data when data is accumulated for a certain period of time and collected more than a certain number of times. That is, when the same user response data is accumulated in the state data of the same device and collected more than a preset number of times, the control unit 350 generates a message to be output from the interface unit of the device in response to the state data of the device. In addition, the controller 350 may generate feedback data for setting a function to be added or removed in a state (a specific state) of the corresponding device by controlling a function unit of the corresponding device.

As an embodiment, as shown in Fig. 5 and Table 1, when the device is either a dryer or a washing machine, the user response data is determined by the opening or closing of the door of the dryer or washing machine, or pressing a button disposed on the interface of these devices. May include information about.

In addition, as shown in FIG. 4, the database unit 310 may accumulate user response data transmitted from devices and store them in chronological order. In addition, the controller 350 deletes data stored for a predetermined time or longer so that old information is no longer applied to generating feedback data.

When the embodiments of the present invention are applied, it is possible to variously change the state, function, and feedback of the device according to the user from the user's point of view, away from the same and uniform home appliance, that is, feedback from the device. That is, even when the same button is pressed, the operating state of the product can be set differently according to the characteristics of use.

For example, in the case of a washing machine spin-drying operation, if the user does not always wait for the spin-drying time (default) 12 minutes and finishes by pressing the spin-off button when two minutes remain, the feedback data for the user of the corresponding device is It is set to 9 minutes instead of the default 12 minutes. In addition, the control unit 150 controls the interface unit 130 to output a voice guidance message from the interface unit 130, such as, "After setting to 9 minutes according to the customer's usage pattern, the spin-drying has been completed" using the feedback data.

Conversely, for users who always exceed 12 minutes of spin time (default), even if feedback data exceeds the default 12 minutes of spin time, it is set so that laundry can be completely spinned (by weight measurement, etc.). In addition, the control unit 150 uses the feedback data to "set the spin-drying of the laundry to strong to match the customer's usage pattern." As described above, the interface unit 130 is controlled so that the voice guide message is output from the interface unit 130.

To this end, when a user who uses the device performs an action such as controlling the device or controlling an operation, the device 100 defines and stores this as user response data. In addition, after the data is classified and defined for each device (or for each user), user response data and user characteristics are linked. As a result, feedback data for setting device control and message output suitable for user characteristics is calculated.

Feedback data may be calculated by the server 300 or the device 100. Since the server 300 receives status data and response data from a plurality of devices, feedback data with high accuracy may be calculated using big data.

In addition, from the user's point of view, the history of the user's repeatedly controlling the device is stored as user response data, and the feedback data is applied to the device so that the device functions more efficiently in response thereto. As a result, the user can confirm that the artificial intelligence is applied in the use of the device and increase the proximity or likelihood of the device.

In addition, feedback data may be defined using user response data of a single device such as an air conditioner. Alternatively, feedback data may be defined using user response data of a related device such as a washer-dryer.

Even if all the constituent elements constituting an embodiment of the present invention are described as being combined into one or operated in combination, the present invention is not necessarily limited to these embodiments, and all constituent elements within the scope of the present invention may It can also be selectively combined and operated. In addition, although all the components may be implemented as one independent hardware, a program module that performs some or all functions combined in one or more hardware by selectively combining some or all of the components. It may be implemented as a computer program having Codes and code segments constituting the computer program may be easily inferred by those skilled in the art of the present invention. Such a computer program is stored in a computer-readable storage medium, and is read and executed by a computer, thereby implementing an embodiment of the present invention. The storage medium of the computer program includes a magnetic recording medium, an optical recording medium, and a storage medium including a semiconductor recording element. In addition, the computer program implementing the embodiment of the present invention includes a program module that is transmitted in real time through an external device.

In the above, the embodiments of the present invention have been mainly described, but various changes or modifications may be made at the level of those of ordinary skill in the art. Accordingly, it will be understood that such changes and modifications are included within the scope of the present invention as long as they do not depart from the scope of the present invention.

100: device 110: user response data collection unit
120: functional unit 130: interface unit
150: control unit 190: communication unit
300: server

Claims (14)

A functional unit that performs a function of the device;
An interface unit receiving a command for controlling a function of the device and outputting information on a function performed by the device;
A user response data collection unit for collecting function control of the device identified by the interface unit or the function unit as user response data; And
And a control unit for controlling the function unit and the interface unit using the collected user response data and the feedback data generated by the server or the device using the status data of the device at the collected time point,
The user response data is data generated by a user of the device using the device by performing an operation different from a predefined method.
The method of claim 1,
The interface unit includes a button for stopping or ending the operation of the device,
The functional unit performs washing or drying,
The functional unit further includes a door for inserting laundry,
The user response data collection unit collects user response data corresponding to opening or closing of the door or pressing of the button, and providing feedback according to a user's characteristic.
The method of claim 2,
When the device is a washing machine and the button is pressed after the door is opened during rinsing or spinning, the functional unit of the device is set to operate after rinsing except for spinning, providing feedback according to the user's characteristics. Device.
The method of claim 2,
When the device is a washing machine, the function of the device is closed after opening the door during washing or rinsing, and the button is not pressed, the feedback data is set to output a voice notification for the added laundry. A device that provides feedback according to.
The method of claim 2,
The device is a washing machine, and the feedback data is set to adjust the notification sound of the interface unit according to the difference between the time the door is opened after the functional unit of the device completes washing, or the function unit of the device adjusts the time when washing is completed. Device that provides feedback according to the characteristics of the user, which is set to be.
The method of claim 2,
The device is a dryer, and further includes a communication unit for receiving information on a time when washing of the washing machine is completed from the washing machine or an external server,
The user reaction data includes a temporal difference between a time when the washing is completed and a time at which the dryer starts to start drying,
The control unit controls the function unit and the interface unit using feedback data that reduces the difference between the washing completion time point of the washing machine and the drying start time point of the dryer based on the user response data, and provides feedback according to the user's characteristics. Device.
The method of claim 1,
The device is an air conditioner, and the functional unit discharges cold or warm air,
The control unit generates, as state data of the device, the temperature or discharge speed of the cold or warm air discharged by the function unit, or the amount of air discharged by the function unit per time,
The user response data collection unit controls the function unit to adjust the temperature, air volume, or direction of the wind, or collects as user response data to turn on/off a specific function of the device or the function unit, and provides feedback according to the characteristics of the user .
The method of claim 1,
The control unit generates a message to be output from the interface unit in response to the state data of the device when the same user response data is accumulated in the state data of the device and is collected more than a preset number of times, and controls the function unit of the device to control the state of the device. A device that provides feedback according to the characteristics of the user, which generates feedback data that sets to add or remove features from.
The method of claim 1,
And a communication unit configured to transmit the user response data and state data of the device to a server and to receive the feedback data from the server.
The method of claim 1,
When the control unit controls the function unit using the feedback data, the control unit outputs a sound message or a text message to the interface unit indicating that the function setting of the function unit is changed based on the feedback data. Device to provide.
A communication unit for receiving state data and user response data from a plurality of devices;
A database unit for storing the received data; And
And a control unit for generating feedback data using the user response data for each device and the state data of the device at the time when the user response data occurs,
The communication unit transmits the feedback data to the device,
The user response data is data generated by a user of the device using the device by performing an operation different from a predefined method. The server providing feedback according to the characteristics of the user.
The method of claim 11,
The device is either a dryer or a washing machine,
The user response data includes information on the opening or closing of a door of the dryer or washing machine, or pressing a button disposed on an interface portion of the dryer or washing machine.
The method of claim 11,
The control unit generates a message to be output from the interface unit of the device in response to the state data of the device when the same user response data is collected by accumulating the state data of the same device more than a preset number of times and controls the function unit of the device A server that provides feedback according to the characteristics of a user, generating feedback data that sets to add or remove functions in the state of the device.
The method of claim 11,
The database unit accumulates user response data transmitted from the device and stores it in chronological order,
The control unit deletes data stored for a predetermined time or longer, and provides feedback according to a user's characteristics.

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