KR101693738B1 - System and Method for Civil Complaint Sharing Service based on Location using Mobile - Google Patents

Abstract

The present invention relates to a location-based civil service system and method using a mobile SNS that enables location-based civil service sharing through a social network application using various sensors supported in a mobile environment, And an API for processing the value of the device, a map data generating unit for generating a map image through a Google server using the location-based information collected through the data collection processing unit, And transmitting the context information to the civil service server through the MSNS and posting the contents of the complaint to the mobile social network through the MSNS, To search for one Message, and transmits the combined message to the mobile terminal.

Description

Technical Field [0001] The present invention relates to a system and method for a location-based civil service using mobile SNS,

Field of the Invention [0002] The present invention relates to civil affairs business processing, and more particularly, to a location based civil service system and method using a mobile SNS that enables a location based civil service sharing service through a social network application using various sensors supported in a mobile environment will be.

Recently, the number of people using social network services is increasing rapidly. They tend to provide social support not only for friends and family but also for those who have no idea in the real world.

Most people are using online and mobile-based social networking services such as Facebook and Twitter. Social networking services are expanding to use and participate in content on wired and wireless for specific topics.

Wireless Internet and mobile social networks play an important role in facilitating communication and enhancing the level of strangers and exposure.

We compare the social network service with the mobile social network service (MSNS) and analyze the difference between the MSNS and the SNS, and present a perspective on the future vision of the mobile social network. In a mobile environment, contextual data is rich, more dynamic, and personalized.

As of June 2014, 43 mobile apps are running in Seoul for citizens' convenience, but 0.1% of the 10 million people do not use apps.

This low utilization rate is due to the lack of public relations and the development of apps with overlapping and detailed information and services.

In order to spread civil service support for citizens' convenience, technology development based on citizen's situation information is required through virtual community.

Korean Patent No. 10-0986622 discloses a system that includes an administrative district server for sending complaints about the occurrence of an accident by transmitting the content of an accident and location information to each civil complaints processing facility, And does not disclose a configuration that allows a complaint generated at a specific location to be confirmed in real time.

In addition, Korean Patent No. 10-0825651 relates to a method and system for processing a civil complaint through a mobile device, a configuration for posting a complaint content on a mobile social network, a configuration for requesting a specific complaint article from a mobile, And does not disclose a configuration in which a text, an image or a moving picture, and GPS information are searched and integrated into one message and transmitted to a client.

Korean Patent No. 10-0986622 Korean Patent No. 10-0825651

The present invention solves the above-mentioned problem of the conventional civil affairs business processing method, and provides a location-based civil service using a mobile SNS using a variety of sensors supported in a mobile environment. And to provide a system and method for sharing a civil service.

The present invention relates to a mobile social network system (SNS) that enables a user to view a complaint generated at a specific location on a map through support of a map image of context information among services of a location-based mobile social network through a social network application for location- The present invention is directed to a system and method for providing a location based civil service.

The present invention can be applied to a small memory and a CPU system and can exhibit high performance. When a client adds content to the SNS closest to its location, a user at a nearby location can detect new information and share contents The present invention provides a system and method for sharing a location based civil service using mobile SNS.

The present invention relates to a location-based social network in which a user can attempt to interact with a user who is closest to the user, perform activities related to the occurrence of a complaint at a local area, The present invention provides a system and method for a location based civil service using a mobile SNS.

The present invention relates to a mobile social network service (hereinafter referred to as " mobile social network ") which implements a system for sharing a complaint with everyone and moving away from closed services of community services such as cafes and clubs on the web, The present invention is directed to a system and method for providing a location based civil service.

The present invention relates to a location-based civil service system and method using mobile SNS, which can induce voluntary updating of contents, reduce public service costs, and encourage citizen participation voluntarily. The purpose is to provide.

The objects of the present invention are not limited to the above-mentioned objects, and other objects not mentioned can be clearly understood by those skilled in the art from the following description.

In order to accomplish the above object, according to the present invention, there is provided a location-based civil service system using mobile SNS, comprising: a data collection processor configured to collect cameras and location-related data of a mobile and to process values of the devices; A map generation unit for generating a map image through the Google server using the location-based information collected through the data collection processing unit, a message generated by processing text content information, image and moving image data collected through the data collection processing unit, A mobile terminal for transmitting context information created by integrating the values measured by the API and the API to the civil service sharing service server and for posting the contents of the complaint to the mobile social network through the MSNS, Among the civil complaints posted on And a public subscriber service server for searching the database for the specific subscriber information and integrating the information into a message and transmitting the subscriber information to the mobile terminal. It provides a timeline screen that displays applications in the form of a list sorted by the order in which complaints are filed, and allows you to view the details of a complaint when clicking on a specific complaint on the timeline screen. And displays a screen.

Here, the message transmitted to the mobile terminal is a text message, an image or a moving picture, and a location-based information, which are extracted by searching for context information corresponding to a requested civil complaint, into one message.

The mobile terminal includes a text content processing unit for loading a social network application for location based civil service and processing the text content information collected through the data collection processing unit to generate and integrate a message, An image and moving picture processing unit for processing images and moving picture data collected through a camera of a mobile terminal of the processing unit to generate and integrate messages; and an image and moving picture processing unit for processing data related to GPS collected through the data collection processing unit, And a map image processing unit for generating a map image through a Google server using data related to GPS collected through the data collection processing unit.

The civil service sharing service server includes a text content manager for managing text content for location based civil service, an image and video manager for managing image or moving picture data for location based civil service, And a location information management unit for managing location-based information for a civil service, and when a mobile terminal requests a specific complaint, it searches the corresponding information in the database to integrate text, image, video, and location- .

The communication between the mobile terminal and the civil service sharing server comprises transmission of a message, request of a message, storage of a message, transmission of a message in the mobile terminal includes a link of uploaded contents, And uploading the content to the social network site.

In addition, the message transmission of the mobile terminal integrates the situation information of the contents of the complaint into one message and transmits it to the civil service-sharing service server, separates the data through its own XML parsing, and then stores it in the open- do.

delete

You can check photos, content, number of empathies, locations, and comments on the contents of the complaint on the detailed screen for viewing the details of the complaint, and express empathy for the complaint by clicking the checkbox for the empathy phrase, It is possible to confirm how many users are sympathizing with the complaints as the number of empathy of the users.

If you click the 'View Location' button on the detailed screen to view details of the civil complaint, you can check the location of the complaint on the map, and the user can zoom in / out the map through the '-' and '+' buttons A location where the user is currently located is set with the 'My Location' button, a title is exposed by touching a pin displayed on the map, and details can be accessed through a button.

The mobile terminal is equipped with a social network application for location based civil service and displays a dialog box when a camera button is directly clicked for attaching an image or a moving picture in context information for sharing a complaint, Alternatively, a photograph may be attached by direct camera shooting, and a position where a complaint is generated by dragging a map screen is aligned with a central point, and then the center point is clicked to attach the corresponding position.

According to another aspect of the present invention, there is provided a method for sharing a location based civil service using a mobile SNS, the method comprising: collecting mobile-related data and location- The method includes the steps of: collecting data related to a camera and a GPS; generating a map image through a Google server on a mobile terminal using information related to GPS collected by a data collection processor; A step of transmitting situation information created by processing the information, image, and moving image data and the values of the device and the API included in the data collection processing unit, generated to the public access service server, Publishing the contents; When a terminal requests a specific complaint from the content posted on the mobile social network, the complaint sharing service server retrieves the corresponding context information from the database, consolidates the extracted information into one message, and transmits the combined information to the client .

The system and method for a location based civil service using the mobile SNS according to the present invention have the following effects.

First, it is possible to provide a location based civil service through a social network application using various sensors supported in a mobile environment.

Second, we can check the complaints at specific locations on the map in real time through the map image support for the situation information through the social network application for location based civil service.

Third, the social network service for mobile - based civil service is effective to increase interaction between government and citizen.

Fourth, we support situational awareness service so that LBSNS users can share situation information in terms of social networking.

Fifth, we provide a model for supporting public services to promote citizen participation in social activities to create an environment for sharing information on public services in the community.

Sixth, by addressing the topic of civil service based on public service in social network space, we can increase the participation of general users in the treatment of complaints and expect high power.

Seventh, it is possible to develop a social network application using location-based situation information and utilize it for public service for complaints.

Eighth, it can induce voluntary update of content, reduce the cost of expanding public service, support public service and induce citizen's voluntary participation.

1 is a block diagram of a location based civil service system using mobile SNS according to the present invention;
2 is a flowchart illustrating a method for a location based civil service using a mobile SNS according to the present invention.
3A and 3B show an initial screen of the civil service and a composition diagram of a commenting screen
Figs. 4A and 4B show a map view
FIGS. 5A and 5B are diagrams showing a map of a complaint

Hereinafter, a preferred embodiment of a location-based service system and method using a mobile SNS according to the present invention will be described in detail.

The features and advantages of the system and method of location based civil service using mobile SNS according to the present invention will be apparent from the detailed description of each embodiment below.

1 is a configuration diagram of a location-based civil service system using mobile SNS according to the present invention.

The present invention provides a real-time view of civil complaints generated at a specific location on a map by supporting a map image of context information among services of a location-based mobile social network through a social network application for location-based civil service. Adding new content about it allows nearby users to discover new information and share content.

The location based civil service sharing system using the mobile SNS according to the present invention includes a data collection processing unit 100, a mobile terminal 200, a civil service sharing server 300, a Google server 400, an MSNS 500, And a MySQL server 600.

In the following description, the 'Civil Service Sharing Service Server' may be a central server related to civil affairs handling by the central government department, or may be a server of a civil service provider associated with each civil service server of each government department, The absence is obvious.

And MSNS is not limited in type and form.

Specifically, as shown in FIG. 1, a data collection processing unit 100 is comprised of mobile camera and application program interfaces (API) for collecting data related to GPS and processing values of the device, 100), generates a map image through the Google server 400 using the location-based information, integrates the measured value with the measured value in the data collection processing unit 100, A mobile terminal 200 for transmitting the contents to the civil service sharing server 300 through the MSNS 500 and publishing the contents to the mobile social network through the MSNS 500, When the mobile terminal 200 requests a specific complaint, the corresponding information is retrieved from the database, and a text, an image or a video, a location-based And a civil service sharing service server 300 for integrating the information into one message and transmitting the message to the mobile terminal 200.

Here, the data collection processing unit 100 includes APIs for collecting data related to the camera and the GPS of the mobile terminal 200 and processing values of the corresponding device.

GPS-related information generates a map image through a Google server.

Then, the mobile terminal 200 equipped with the social network application for location-based civil service sharing service integrates the measured values of the device and the API with the generated message, and then transmits the status information to the server.

Or post content on the mobile social network.

When the mobile terminal 200 requests the specific civil complaint, the civil service sharing service server 300 searches the database for the corresponding situation information, integrates the text, image, moving picture, and GPS information into one message, and transmits the message to the client.

Specifically, the mobile terminal 200 equipped with the social network application for the location-based civil service sharing service processes the text content information collected through the data collection processing unit 100 to generate and integrate a message, An image and moving picture processing unit 22 for processing the image and moving picture data collected through the camera of the mobile terminal of the data collection processing unit 100 to generate and integrate a message, A location information processing unit 23 for processing GPS-related data collected through the data collection processing unit 100 to include location information in message generation and integration, And a map image processing unit (24) for generating a map image through the server (400).

The civilization sharing service server 300 includes a text content management unit 31 for managing text content for location based civil service, an image and video management unit for managing image or moving image data for location based civil service, And a location information management unit 33 for managing location-based information for the location-based civil service. When the mobile terminal 200 requests a specific civil complaint, Image, moving picture, and location-based information into one message, and then transmits the merged message to the mobile terminal 200.

The location-based civil service system using the mobile SNS according to the present invention includes the above-described configuration. When a user requests a complaint, the complaint sharing service system 300 classifies and discloses the data in order to immediately process the complaint. To the Twitter account of the corresponding government office.

In addition, through the empathy button, not only the participation of the users can be increased but also the priority of the complaints can be processed.

As the desire for personal expression becomes stronger, social network service that keeps social relations between people and maintains friendly relations is added to the purpose of improving the public environment. Therefore, all of the community services, such as cafes and clubs on the web, The system is designed to be developed by itself, and implemented in the actual mobile environment.

A method of providing a civil service in a location based civil service system using mobile SNS according to the present invention is as follows.

(S201) of collecting data related to a mobile camera and a GPS (S201), generating a map image through a Google server using information related to GPS (S202), a data collection processing unit (100) (S203) of transmitting the context information to the application server 300 (Step S203), and publishing the content of the application in the mobile social network (Step S204) And requests the mobile terminal 200 to send a specific complaint, the complaint sharing service server 300 searches the database for the corresponding situation information, integrates the text, image, video, and GPS information into one message, and transmits the message to the client Step S205.

The communication procedure between the client, that is, the mobile terminal 200 and the service server 300 is as follows.

Table 1 shows the integrated message formats exchanged between the mobile terminal 200 and the civil service sharing service server 300.

At this time, <TOKEN_TAIL> is set to '\ n' (line feed) and <TOKEN_MEAN> is set to ':'. Taking <TOKEN_TAIL> as a line feed and <TOKEN_MEAN> as ':' are shown in Table 2.

By using this message format, it is easy to develop and at the same time, the structure of the document is simple, so that the parsing and communication speed is fast. Also, since <HEAD_SUBJECT> can be added, it is easy to expand the message due to the functions that can be requested later.

Communication between the mobile terminal 200 and the civil service sharing server 300 is performed by transmitting a message, requesting a message, and storing a message.

The message transmission of the mobile terminal 200 integrates the context information of the content of the complaint into one message and then transmits it to the complaint sharing service server 300, separates the data through its own XML parsing, And is stored in the MySQL server 600.

The message transmission in the mobile terminal 200 includes a link of the uploaded content. It also uploads content to mobile social network sites with publicly accessible content.

Accordingly, when contents are uploaded from the mobile terminal 200 such as a smart phone to the civil service server 300 or when a comment is made in a certain article, the complaint includes text, photograph, and GPS coordinates.

Here, the photographs can be taken from a camera or from a photo library of Android.

The GPS coordinates are acquired from the GPS sensor of the mobile phone, and then, when the coordinate value is given to the Google Map OpenAPI, the API automatically communicates with the Google Map Server and receives the map image of the coordinates.

This image is output on the UI, but since the civil service server 300 does not need to have a map image, only the text, photograph, and GPS coordinates are grouped in an integrated message format and transmitted from the mobile terminal 200 to the civil service server 300 .

Then, the civil service sharing service server 300 extracts text, photograph, and GPS coordinates through its own XML parsing and stores it in a database.

When the client's message request is received from the mobile terminal 200, such as a smart phone, to the civil service server 300, the civil service server 300 searches the text of the relevant article in the database, Coordinates are wrapped in their own message format and sent to the application.

The application then separates each element through its own XML parsing and prints it on the UI.

At this time, the photographs can be stored in the photo library, and the GPS coordinates are output to the map image through the Google Map OpenAPI, not the coordinates themselves.

Here, the map image of the UI environment is a location-based mobile social network, which is a common mobile social network.

A location-based social network user can attempt to interact with the user who is closest to him / her. Thus, location-based social networks support an environment where mobile devices can be used to perform activities related to complaints at a short distance.

The implementation environment for social network applications for Android-based civil service is divided into widget-based mobile apps and servers.

The mobile app can be, but is not limited to, Eclipse-helios and Android 2.2, which is optimized for screen size Optimus 2X on a test screen of 800px by 480px.

The database of the server is stored as a database of My-SQL in order to store the user's situation information, and the function of database integration is embedded in Eclipse Enterprise Edition.

FIG. 3A shows the main functions for a civil service in a mobile environment.

The Civil Service Sharing Service function arranges and displays the order in which civil petitions are received.

In the timeline screen of FIG. 3A, the civil complaints uploaded by users are displayed in a list form. If you click the right arrow of a specific complaint, you can view the details of the complaint.

3B shows a screen for commenting (empathy).

Here, the user can check the details of the complaint and write his / her opinion on the complaint.

You can also see comments made by others. Therefore, you can check photos, content, empathy frequency, location, and comments on the detailed contents.

 By clicking the check box on the left side of the empathy phrase in FIG. 3B, the sympathy for the complaint can be expressed.

At this time, the counters on the right side of the empathy phrase are raised, which can confirm how many users sympathize with the complaints as the number of empathy of the users.

If you want to write a comment about the complaint, you can write the comment in the text box at the bottom of the complaint.

Also, if the 'view location' button at the bottom of the photo is clicked, the location where the complaint occurred can be confirmed on the map as shown in FIG. 4A.

Therefore, FIG. 4A shows a map view function and can confirm location information on which a complaint has occurred on the map.

The user can zoom in / out of the map through the '-' and '+' buttons, and the 'My location' button can set the location where the user is currently located.

You can touch the pin on the map to expose the title, and the '>' button to access the details.

If the user selects the 'near-by' menu at the top of FIG. 4A, the location of the civil complaint can be confirmed. The location of the complaint can be easily displayed on the map.

When the 'My Location' button in the upper left part of FIG. 4A is clicked, the current position is detected in the GPS, and the map screen is automatically displayed according to the location.

Finally, if you click Write on the upper tab, you will see the screen for writing a complaint as shown in FIG. 4B.

FIG. 4B is a function of sharing a complaint, and has a representative function of allowing the user to write complaints inconvenient to the user.

In the shared information, not only the text but also the photograph or video corresponding to the contents of the complaint can be included, and the exact position of the complaint source can be specified through the 'GPS' button.

In addition, Twitter and Facebook share the contents of the complaints received through Twitter and Facebook.

In the situation information, if an image or a moving picture is directly clicked on a camera button, a dialog box as shown in FIG. 5A is displayed. By clicking each button, a photograph in an existing album or a picture of a direct camera can be attached.

When the button of the map of the earth is clicked on the location information, a map screen as shown in FIG. 5B is displayed.

The user dragged the map screen to match the location where the complaint occurred with the central point, and then click the center point to attach the location.

After completing the complaint, you can upload the complaint to the server by clicking the Save button.

The system and method of the location based civil service using the mobile SNS according to the present invention can provide a map image of the situation information among the services of the location based mobile social network through the social network application for the location based civil service It is possible to check the complaints occurred at a specific location on the map in real time, to try to interact with the user who is closest to the user, and to perform activities related to the occurrence of complaints in a short distance.

As described above, it will be understood that the present invention is implemented in a modified form without departing from the essential characteristics of the present invention.

It is therefore to be understood that the specified embodiments are to be considered in an illustrative rather than a restrictive sense and that the scope of the invention is indicated by the appended claims rather than by the foregoing description and that all such differences falling within the scope of equivalents thereof are intended to be embraced therein It should be interpreted.

100. A data collection processing unit 200. A mobile terminal
300. Civil Service Sharing Service Server 400. Google Server
500. MSNS 600. MySQL

Claims (11)

A data collection processing unit configured to collect data related to location information of a mobile phone and APIs for processing values of the device;
A map generation unit for generating a map image through the Google server using the location-based information collected through the data collection processing unit, a message generated by processing text content information, image and moving image data collected through the data collection processing unit, A mobile terminal for transmitting context information created by integrating the values measured by the API and the API to the civil service sharing server and posting the contents of the complaint to the mobile social network through the MSNS;
And requesting a specific civil affair from the contents posted on the mobile social network through the MSNS in the mobile terminal, the contents server searches the corresponding situation information in the database, consolidates the context information into a single message, and transmits the combined information to the mobile terminal ,
The mobile terminal is equipped with a social network application for location based civil service and provides a timeline screen displaying the list in the order of occurrence of complaints received. When a specific complaint is clicked on the timeline screen, And displaying a screen for commenting, wherein the user can view the details of the complaint and view the comment. The method of claim 1, wherein the message transmitted to the mobile terminal comprises:
Wherein the text, image, moving picture, and location-based information retrieved by retrieving the situation information corresponding to the requested civil complaint are integrated into a single message, and a location-based civil service system using the mobile SNS. The mobile terminal of claim 1,
With social network applications for location-based civil service sharing,
A text content processing unit for processing text content information collected through a data collection processing unit to generate and integrate a message;
An image and video processing unit for processing images and moving image data collected through a camera of a mobile terminal of a data collection processing unit to generate and integrate messages;
A location information processing unit for processing GPS-related data collected through the data collection processing unit to include location information in message generation and integration,
And a map image processing unit for generating a map image through a Google server using data related to GPS collected through a data collection processing unit. The method of claim 1,
A text content management unit for managing text content for a location based civil service,
An image and video management unit for managing image or moving picture data for location based civil service sharing service,
And a location information management unit for managing location-based information for location-based civil service sharing service. When a mobile terminal requests a specific complaint, the mobile terminal searches the database for corresponding situation information, Based on the mobile social networking system (SNS). The method as claimed in claim 1, wherein the communication between the mobile terminal and the civil service sharing service server comprises transmitting a message, requesting a message,
Wherein the message transmission in the mobile terminal includes a link of the uploaded contents and uploads the contents to the mobile social network site in a publicly accessible content. [6] The method of claim 5, wherein the message transmission of the mobile terminal comprises integrating the context information of the content of the complaint into one message, transmitting the message information to the civil service sharing service server, separating the data through its own XML parsing, Wherein the location information is stored in the mobile social network. delete 2. The method according to claim 1, wherein the details of the contents of the civil complaint can be confirmed on the detailed screen, the contents of the contents, the number of empathy,
The user can check the sympathy for the complaint by clicking the check box for the sympathy phrase and check how many users are sympathizing with the complaint as the number of empathy of the users. system. [2] The method of claim 1, wherein, when a 'view location' button is clicked on a detailed screen for viewing detailed contents of the civil complaint,
The user can zoom in / out the map through the '-' and '+' buttons, set the location where the user is currently located with the 'My Location' button,
A location-based civil service sharing system using a mobile SNS, wherein a title is exposed by touching a pin displayed on a map, and details can be accessed through a button. 2. The method of claim 1, wherein the mobile terminal comprises a social network application for location based civil service,
You can click the camera button directly to attach an image or movie in the status information, display a dialog box, attach the picture in the existing album or directly shoot the camera,
The location of the complaint is aligned with the center point by dragging the map screen, and when the center point is clicked, the corresponding location is attached. Collecting data related to a mobile camera and a GPS in a data collection processing unit which is composed of APIs for collecting location-related data of a mobile and a value of the device;
Generating a map image through a Google server in a mobile terminal using information related to GPS collected in a data collection processing unit;
The context information generated by processing the text content information, image, and moving image data collected through the data collection processing unit in the mobile terminal, and integrating the messages generated by the device and the values measured by the API and devices constituting the data collection processing unit, Transmitting;
Publishing the content of a complaint to a mobile social network at a mobile terminal;
When the mobile terminal requests a specific complaint from the contents posted on the mobile social network, the complaint sharing service server retrieves the corresponding situation information from the database, consolidates the extracted information into one message, and transmits the combined information to the client Wherein the location information includes at least one of location information and location information.

Images