JPH02238596A - Automatic command system for emergency communication - Google Patents

Abstract

PURPOSE:To make an accurate communication place clear simultaneously with the incoming of emergency communication by associating an emergency communication device and an automatic dispatch specifying device with each other and inputting the emergency communication to the automatic dispatch specifying device directly and automatically. CONSTITUTION:An emergency communication machine 1 which receives the emergency communication directly displays the reception of the emergency communication on a relative display board 2 and reads information on a reporter out of a reporter identification number file 4 to displays it on a CRT display 3 for emergency communication display and also informs the automatic dispatch specifying device 5 of the information. The automatic dispatch specifying device 5 retrieves corresponding information in a reporter file 8. Then information on a relative map and a drawing based upon the retrieved information is outputted on a CRT display 11 for the map and dispatching information is outputted on a CRT display 12 for dispatching. Consequently, the communication place is made clear speedily.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a system for instructing dispatch command information and a dispatch location in response to an emergency call in the fields of fire, police, and security.

[Prior Art] Conventionally, this type of emergency call automatic command system simply outputs and displays emergency call information on a display panel or CRT display in order to notify the outside that an emergency call has occurred, and When issuing a command in response to a disaster, it was necessary to separately input the type of emergency report information and the location of the report into the automatic dispatch designation device.

[Problem to be solved by the invention] In the above-mentioned conventional automatic command system for emergency notification, it is known that a report has been made, but since the report is handled completely independently of the automatic dispatch designation device, When issuing a command in response to a report, it is necessary to separately input the type of emergency call received from the emergency call device and the location of the call into the automatic dispatch designation device, which makes it difficult to quickly issue commands to the location of the call. The problem was that it was not possible.

Therefore, in order to solve the above-mentioned problems, the present invention eliminates the need to separately input the type of emergency call received by the emergency call device and the call location to the automatic dispatch designation device, and quickly issues instructions to the call location. The purpose is to provide an automatic command system for emergency notification that can

[Means for Solving the Problems] In the automatic emergency call command system of the present invention, an automatic dispatch designation device and an emergency call device are linked, and the automatic dispatch designation device is activated in response to emergency call information input from the emergency call device. automatically searches for and displays dispatch information and dispatch locations.

[Function] In this way, the system is equipped with an interlocking automatic dispatch designation device and an emergency call device, and inputs the emergency call information generated in response to the emergency call received by the emergency call device into the automatic dispatch designation device, and transmits the emergency call information to the automatic dispatch designation device. The automatic dispatch designation device that receives this retrieves the corresponding dispatch plan information, displays this dispatch plan and dispatch location, and suggests dispatching to the dispatch location according to this dispatch plan.

[Example] Next, an example of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of an embodiment of an automatic command system for emergency notification according to the present invention.

The emergency notification device 1 receives an emergency notification from the outside and outputs the seed of this notification and key information indicating the dispatch location to the automatic dispatch designation device 5. A related display panel 2 displays externally that an emergency call has been made, and an emergency call display CRT display 3 displays the contents of the emergency call. Also, whistleblower identification number file 4
is a file having a memory that stores information for identifying the caller from the caller number. These emergency notification devices], related display panel 2, CRT display 3 for displaying emergency notifications, and caller identification number file 4 constitute an emergency notification device 10.

The automatic dispatch designation device 5 includes an emergency report connection mechanism 6, a caller file 8, and a dispatch plan file 9. In addition, a map CRT display 11 and a command CRT display 12 are provided externally, and an automatic dispatch designation device 5 is provided at any time.
provided for use.

Next, the operation of this embodiment will be explained.

The emergency call device 1 that directly receives the emergency call displays the fact that the emergency call has been received on the related display panel 2, reads the caller's information from the caller identification number file 4, and displays the information on the CRT display 3 for displaying the emergency call. In addition to outputting and displaying,
The automatic dispatch designation device 5 is notified. The automatic dispatch designation device 5 receives a report reception text 17 (key information) indicating the caller ID, report type, etc. from the emergency call device O via the emergency call connection mechanism 6, and identifies the caller based on the contents of the received text. The ID is extracted and the corresponding information is searched from the whistleblower file 8. Then, from the searched information, the dispatch plan information for the type of call such as fire or emergency is searched from the dispatch plan file 9, and information on related maps and drawings included in the searched dispatch plan information is output to the map CRT display l]. The dispatch command information included in the dispatch plan information is output to the command CRT display 12 and displayed, and the displayed dispatch command information suggests dispatch.

[Effects of the Invention] As stated above, the present invention allows an emergency call to be received and received by linking an emergency call device and an automatic dispatch designation device and inputting emergency call information directly and automatically into the automatic dispatch designation device. At the same time, the exact location of the report is determined, and the buildings and geographic information near the location, as well as dispatch command information corresponding to the type of report, are automatically displayed on the map CRT display and on the command CR.
Since it can be displayed on the T-display, the time from the receipt of an emergency call to the dispatch order is significantly shortened, reducing the burden on operators and allowing them to respond more accurately.

[Brief explanation of drawings]

FIG. 1 is a block diagram of an embodiment of an automatic command system for emergency notification according to the present invention. 1... Emergency call device, 2... Related display panel, 3... CRT display for emergency call display, 4... ...Informant identification number file, 5
...... Automatic dispatch designation device, 6...
...Emergency notification connection mechanism section, 8.....Informer file, 9.....Dispatch plan file,
10...Emergency notification device, ]1...CRT display for map, 12...
...CRT display for instructions, 17...
Report reception text [・.

Claims (1)

[Scope of Claims] 1. An automatic dispatch designation device that searches and displays dispatch command information and a dispatch location, and an emergency call that generates and displays emergency call information that includes key information necessary for the search upon receiving an emergency call. In an automatic emergency call command system having a device, the automatic dispatch designation device and the emergency call device are linked, and the automatic dispatch designation device automatically issues dispatch command information in response to emergency call information input from the emergency call device. and search for the dispatch location,
An automatic command system for emergency notification, characterized by displaying the following: