JPH09330475A - Transaction processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a transaction processing system which efficiently executes adjusting job by executing the adjusting of merchandise registered by two merchandise register by means of one adjusting device and preventing erroneous adjustment by giving information on the side to adjust. SOLUTION: The merchandise registers 1A and 1B are respectively installed at merchandise registering lanes A and B and merchandise are registered by these merchandise registers 1A and 1B. In addition one adjusting device 2 is installed in the middle of the lanes A and B, and the adjusting device 2 individually adjusts merchandise registered by the registers 1A and 1B. In addition the adjusting device 2 gives information on which customer on the sides of the lanes A and B to adjust for.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transaction processing system for processing a transaction by a product registration device for registering a product and a payment device for payment for a product registered by the product registration device.

[0002]

2. Description of the Related Art Recently, a two-person POS terminal device has been proposed for the purpose of efficiently performing transaction processing at a cash register such as a store. In this two-person POS terminal device, the conventionally integrated device is separated into a product registration device that performs product registration and a payment device that performs settlement, and one operator can use the product registration device to store products. Only the registration is performed and the other operator only performs the settlement by the settlement device so that the transaction processing can be performed efficiently. In addition, the efficient transaction processing also has the effect of eliminating congestion at the cash register and improving customer service.

[0003]

However, comparing the time required for registering a product with the time required for settlement for one customer, it takes a longer time to register a product. In particular, the difference is large in a sales department such as a food department where the number of products purchased by one customer is large. For this reason, when the operator who performs the settlement completes the settlement for the customer who has completed the registration of the commodity, the commodity registration device side tends to be in a state of registering the commodity for the next customer. In such a case, it takes time for the customer to come to the settlement on the settlement apparatus side, and the operator who performs the settlement has to wait. Therefore, there has been a problem that the settlement business is not actually performed efficiently and, as a result, the transaction processing cannot be performed efficiently.

An object of the present invention is to provide a transaction processing system in which the settlement operations can be performed efficiently by performing the settlement of the products registered in the two product registration devices with one settlement device. It is in.

In addition, according to the present invention, the settlement of the merchandise registered in the two merchandise registration apparatuses is performed by the one settlement apparatus, and the settlement side is notified so that the wrong settlement is performed. The purpose is to provide a transaction processing system to prevent.

[0006]

The transaction processing system of the present invention comprises two input means for inputting product data relating to a product and a product data output means for outputting the product data input by said input means. A product registration device,
For each of the product registration devices, a payment information output device for outputting the payment information obtained by collecting the product data output by the product data output device, and a payment device for performing payment based on the payment information. And a device.

In this configuration, the product is registered by the two product registration devices, one settlement device outputs the settlement information for each product registration device, and the settlement is performed based on this settlement information.
Therefore, the settlement is performed by one settlement device for two product registration devices, the waiting time that conventionally occurs for the operator who performs the settlement is shortened, and the settlement work is efficiently performed. . Therefore, transaction processing can be processed efficiently.

Further, by providing the settlement device with a notifying means for notifying the merchandise registration device on the side of performing settlement on the basis of the settlement information, it is possible to make clear to a customer or an operator the side of settlement. Therefore, it is possible to prevent the problem that the customer who should make the payment is wrong and the payment is made incorrectly.

Further, by having two product registration lanes each provided with the product registration device and setting the settlement position where the settlement device is provided in the middle of the two product registration lanes, the customer almost moves. You can settle without payment.

Further, the settlement means is a means for performing settlement based on the order in which product registration is completed,
It is possible to provide uniform service to customers.

Further, the settlement device includes display means for displaying the settlement information output by the settlement information output means,
The display means is configured to display the settlement information of the settlement side larger than the settlement information of the other side, so that the operator who performs the settlement can surely recognize which customer the settlement is to be performed by. , It is possible to prevent the problem that the customer who should make the payment is wrong and the payment is made incorrectly.

Further, the product registration device detects weight of a basket in which the product to be registered is stored, and whether the product registration is completed is determined based on the weight detected by the weight detection device. By providing the determination means and the registration completion input means for inputting that the product registration is completed, it is possible to notify the settlement device of the completion of the product registration.

Further, by providing the settlement apparatus with a settlement object changing means for changing the settlement object, in the case where the settlement processing for the customer who performs settlement is troublesome (for example, when taking out cash). Can settle the other customer first, and can settle the customer more efficiently.

[0014]

1 is a perspective view and a plan view showing a transaction processing system according to an embodiment of the present invention. In the transaction processing system of this embodiment, as shown in FIG. 1, product registration devices 1 (1A, 1B) are installed in substantially parallel product registration lanes A, B, respectively. In addition, the settlement device 2 is installed between the product registration lanes A and B, as shown in FIG.
As is clear from (B), the U-shaped register is formed. As shown in FIG. 1 (B), 3 is placed inside the U-shape.
A human operator enters and the customer proceeds outside the registration lanes A and B in the direction of the arrow. The three operators are two operators who perform product registration with the product registration device 1 and one operator who perform payment with the payment device 2, and perform product registration with the product registration device 1 for customers. , The settlement device 2 performs settlement on the registered merchandise and processes the transaction.

FIG. 2 is a block diagram showing the structure of the product registration apparatus. The product registration device 1 includes a CPU 11, a reading unit 12 that reads information from a barcode, a keyboard 13 that performs key input, a display unit 14 that displays, a communication unit 15 that communicates with the settlement device 2, and a customer. Weighing unit 16 for measuring the weight of the basket brought in by the customer
And In the merchandise registration lane, as shown in FIG. 3, areas for placing a basket are provided on both sides of the merchandise registration device 1, and the operator puts a basket A into which the customer purchases one product (the settlement device 2 Is placed on the other side), and the basket B that does not contain anything is placed on the other side. Then, the operator takes out the commodities one by one from the basket A, causes the reading unit 12 to read the information of the barcode attached to the taken out commodities, and then puts the commodities in the basket B. The weight measuring unit 16 measures the weight of the basket A. The merchandise registration device 1 determines whether or not there is a merchandise in the basket A based on the measured weight,
When it is determined that the product is not in the basket A, it is determined that the product registration is completed.

FIG. 4 is a block diagram showing the structure of the settlement device, and FIG. 5 is a diagram showing the appearance of the settlement device. The settlement device 2 includes a CPU 21 and a keyboard 22 for input operation.
A display control unit 23 that performs display control, a printer 24 that prints receipts, an informing unit 25 that informs the payment side (one of the product registration lanes A and B), and the product registration device 1. And a registered product information storage unit 27 that stores information about products registered for each product registration device 1. As shown in FIG. 5, the settlement device 2 has three display screens 23a, 23b, and 23c.
The display control unit 23 controls the display of these three display screens. The display screen 23a is a screen for an operator who performs settlement, and the settlement information for the products registered for each of the product registration devices 1A and 1B is displayed by dividing the screen. The display screens 23b and 23c are display screens for customers. The display screen 23b displays the transaction amount for the customer on the registered lane A side, and the display screen 23c displays the transaction amount for the customer on the registered lane B side. Is displayed. Display screen 2
Lamps 28A and 28B are provided on 3b and 23c. The notification unit 25 controls the lighting of the lamps 28A and 28B to notify the settlement side. Specifically, when the customer on the product registration lane A side is settled, the lamp 2
8A is turned on, and the lamp 28B is turned on when the customer on the merchandise registration lane B side is settled. Further, the registered product information storage unit 27 has two buffers 27A and 27A.
B is provided, the information about the product registered on the product registration lane A side is stored in the buffer 27A, and the information about the product registered on the product registration lane B side is stored in the buffer 2A.
Store in 7B.

FIG. 6 is a flowchart showing the operation of the product registration device. As described above, the operator who performs product registration places the basket A, which the customer has brought in with the product, and the basket B, which is empty, at a predetermined position (see FIG. 3), and the basket A Reading section 12
The information of the bar code attached to the product taken out is read and the product is put in the basket B. Product registration device 1
When the reading unit 12 reads the information from the barcode attached to the product (n1), the information (product data) is output from the communication unit 15 (n2). At this time, the display unit 14
Displays the product name, price, etc. of the product. In addition, it is determined whether the barcodes of all the products in the basket A have been read (whether the product registration is completed) (n
3) If the product registration is not completed, the process returns to n1 and repeats the above process. When it is determined that the product registration is completed, the communication unit 15 outputs registration completion (n4),
Returning to n1, the above process is performed for the next customer. The customer who has completed the registration of the product proceeds to the settlement device 2 side with the basket B containing the product.

The process of determining whether or not the product registration in n3 is completed will be described. In the product registration device 1, the weight measuring unit 16 measures the weight of the basket A as described above, and it is determined from the measured weight of the basket A whether or not the product registration is completed. Specifically, when the weight of the basket A measured by the weight measuring unit 16 matches the weight of the empty basket, it is determined that the product registration is completed.

Further, the weight measuring unit 16 is configured to measure the weights of the basket A and the basket B, and the weight when the basket A is placed at a predetermined position in the product registration lane (before starting registration of the product) The weight of the basket A) may be detected, and when the weight of the basket B matches the weight of the basket A, it may be determined that the product registration is completed.

Further, the operator may input that the product registration is completed by key operation. With this configuration, the weight measuring unit 16 can be omitted, and the configuration of the product registration device 1 can be simplified.

It should be noted that the two product registration devices 1 execute the processes of n1 to n4 described above without affecting each other.

Next, the operation of the settlement device 2 will be described. The settlement device 2 separately executes the process shown in FIG. 7 for the product registration devices 1A and 1B. When the payment device 2 receives the product data output by the product registration device 1 (n1
1), which is stored in the registered product information storage unit 27 (n1)
2). When the registration completion is received from the product registration terminal device 1 (n13), the settlement data is edited based on the contents stored in the registered product information storage unit 27 (n14), and the process returns to n11. Specifically, the settlement device 2 stores the product data in the buffer 27A each time the product data is received from the product registration device 1A, and stores the product data in the buffer 27A when the registration completion is received from the product registration device 1A. Edit the settlement data based on. Further, each time the product data is received from the product registration device 1B, it is stored in the buffer 27B, and when the registration completion is received from the product registration device 1B, the adjustment data is edited based on the product data stored in the buffer 27B. . The process performed on the product registration device 1A and the process performed on the product registration device 1B do not affect each other.

The settlement device 2 also executes the processing shown in FIG. 8 in addition to the above-mentioned processing. This process is a settlement process for paying a customer. The settlement device 2 determines whether or not there is unprocessed settlement data (n21), and if there is unprocessed settlement data, the following process is performed.
Even if there is no unprocessed settlement data on both the product registration lanes A and B, the following processing is performed if there is unprocessed settlement data on one of the product registration lanes.

When it is determined that there is unprocessed settlement data in n21, the earliest settlement data of the unprocessed settlement data (the settlement data regarding the transaction that received the registration completion earliest) Read out and display (n22). The settlement data read out and displayed in n22 is the target for the settlement process. When the settlement data is a transaction in which the product registration device 1A on the product registration lane A side has registered the product, the lamp 28A is turned on and the product registration device 1B on the product registration lane B side registers the product. If the transaction has been performed, the lamp 28B is turned on (n23). In addition, the lamp 28
Among the payment data registered for the product in the product registration lane on the side where is not lit, the payment data for which the registration of the product is completed is read out first and displayed (n2
4).

FIG. 9 is a diagram showing a display example of the display screen 23a when the processing up to n24 is completed. In step n22, when the payment data registered by the product registration device 1A is read, this payment data is displayed on the display screen 23a.
Displayed on the left side of the figure (on the side of product registration lane A), n24
The payment data in which the product is registered by the product registration device 1B read in step 3 is displayed on the right side (the product registration lane B side) in the drawing. In addition, the adjustment data read out in n22 is displayed larger than the adjustment data read out in n24 (FIG. 9).
(A)). On the contrary, when the payment data in which the product is registered on the product registration lane B side is read out at n22, the right side of the display screen 23a in the figure (the product registration lane B side).
The checkout data displayed in (1) is displayed larger than the checkout data displayed on the left side (on the side of the product registration lane A) in the drawing (see FIG. 9B). In addition, when there is no settlement data that has not been processed because the product has been registered in the other product registration lane in n24, FIG. 9C (unprocessed when the product has been registered on the product registration lane B side) As shown in FIG. 9 (D) (when there is no unprocessed payment data registered for the product on the product registration lane A side), only the payment data read in n22 It is displayed on the display screen 23a. In addition, the display screen 23b displays the transaction amount of the settlement data on the product registration lane A side displayed on the display screen 23a, and the display screen 23c displays the product registration lane B side displayed on the display screen 23a. Display the transaction amount of the settlement data of. When there is no unprocessed settlement data on the side of one product registration lane and the display screen 23a is in the state shown in FIGS. 9C and 9D, the display screen on the side without unprocessed settlement data. 23
The transaction amount is not displayed in b and 23c.

As described above, the display screen 23a displays the settlement information on the side performing the settlement processing in a larger size than the other, so that the operator can accurately recognize the customer on the settlement side. Also, the lamp 2 on the payment side
Since the configuration is such that 8A (or 28B) is turned on, the customer can easily recognize whether the settlement is performed for himself or the other customer. Therefore, it is possible to prevent a problem that a customer who should make a payment is mistakenly made a wrong payment. In addition, since the transaction amount is displayed on the display screen 23b (or 23c) to notify the customer who does not make the settlement, the customer can prepare cash required for settlement. Therefore, the customer can immediately give the prepared cash to the operator when the settlement is performed. Therefore, the customer does not have to take the time to take out the cash, and the settlement process can be efficiently performed. Furthermore, since the settlement process is performed in the order in which the products are registered, the time to wait the customer before the settlement is performed can be made substantially uniform, and a uniform service is provided to the customer. be able to.

The operator receives cash from the customer on the settlement side, inputs the amount of cash, and then operates the total key. When the settlement device 2 detects that the total key is operated, the settlement device 2 displays the change amount on the display unit 23 and prints a receipt on which the transaction content is printed by the printer 24 (n29, n30). The operator delivers the issued receipt and change to the customer to complete the settlement process for the customer.

By the way, as for the operator, the customer on the settlement side does not proceed with the settlement processing due to the trouble of taking out cash, etc., and the customer who has registered the commodity in the other commodity registration lane already settles the transaction. If cash is prepared for this purpose, the target for the settlement process can be changed to a customer who has already prepared cash. When changing the target of the settlement processing, the operator inputs the settlement order to the settlement apparatus 2. This adjustment order change input can be performed by pressing on the adjustment information on the side that is displayed small on the display screen 23a. Although not shown, a touch panel is provided on the display screen 23a, and it is possible to detect that the top of the adjustment information is pressed by the touch panel.

When the settlement order change input is made (n25), the settlement device 2 changes the target of the settlement process (n2).
6). Then, the display of the display unit 23a is changed and the lighting of the lamp 28 is switched (n27, n28). For example, if the settlement order change input is performed when the display screen 23a is the display shown in FIG. 9A, the display of the display screen 23a is changed to the display shown in FIG. 9B. Further, the lamp 28A that has been turned on is turned off and the lamp 28B is turned on. The adjustment order change input may be performed by operating a predetermined key of the keyboard 22, or a switch for performing the adjustment order change input may be provided. With this, the display screen 23a need not be provided with a touch panel.

As described above, the order of settlement can be exchanged by the operator's judgment when performing the settlement process. Therefore, for example, it is necessary to settle the settlement for the customer who has trouble taking out the cash required for the settlement and put it back to the settlement. It is possible to settle a customer who has already taken out a large amount of cash first. The postponed customer will prepare the cash necessary for the settlement while the settlement process is being performed. Therefore, the settlement process is performed more efficiently, and the cashier congestion can be eliminated. Further, in the transaction processing system of this embodiment, since one settlement device 2 is configured to perform the settlement process for the products registered by the two product registration devices 1, the waiting time of the operator who performs the settlement process is reduced. It is less likely to occur and the settlement process can be performed efficiently. Further, conventionally, four operators were required for two merchandise registration lanes, but in the transaction processing system of this embodiment, three operators are required to reduce the personnel cost. be able to. In addition, the settlement device 2 for the two product registration lanes
Since there is only one unit, the labor such as preparation for change is reduced and the transaction processing system installation area is also reduced.
The area required for the cash register will be reduced, and the sales floor area and aisles in the store can be increased.

[0031]

As described above, according to the present invention, one transaction is performed for each transaction in which the products are registered by the two product registration devices.
It is possible to perform the settlement separately with one settlement device. Therefore, it is possible to reduce the waiting time required for the operator who performs the settlement and efficiently perform the settlement work. Moreover, since the number of operators can be reduced, the cost of personnel expenses can be reduced. Further, since the area required for installing the transaction processing system is reduced, the sales floor area and passages in the store can be widened to improve customer service.

Further, since the side performing the settlement is notified, the customer can surely recognize whether or not the settlement will be performed for himself / herself.

Further, since the settlement is performed based on the order in which the products are registered, it is possible to provide a uniform service to the customer.

Further, since the settlement information of the settlement side is displayed larger than that of the other settlement side, the operator can surely recognize the settlement side. Therefore, it is possible to prevent the problem that the customer is settled by mistake.

Furthermore, since the order of settlement can be changed at the operator's discretion, the cashier congestion can be eliminated.

[Brief description of drawings]

FIG. 1 is a diagram showing a transaction processing system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a product registration device in the transaction processing system.

FIG. 3 is a diagram showing a procedure for registering a product in a product registration device in the transaction processing system.

FIG. 4 is a block diagram showing a configuration of a settlement device in the transaction processing system.

FIG. 5 is a diagram showing an appearance of a settlement device in the transaction processing system.

FIG. 6 is a flowchart showing an operation of the product registration apparatus.

FIG. 7 is a flowchart showing an operation of the settlement apparatus.

FIG. 8 is a flowchart showing an operation of the settlement apparatus.

FIG. 9 is a diagram showing a display example of settlement data.

[Explanation of symbols]

 1 (1A, 1B) -Product registration device 2-Payment device 12-Reading unit 15-Communication unit 16-Weight measuring unit 23-Display control unit 25-Notification unit 26-Communication unit 27-Registered product information storage unit 28 (28A) , 28B) -lamp

Claims (8)

[Claims] 1. A two product registration device having an input device for inputting product data relating to a product and a product data output device for outputting the product data input by the input device, and each product registration device, A settlement device having a settlement information output unit for fetching and totalizing settlement information by taking in the product data output by the product data output unit; and a settlement device for performing settlement based on the settlement information. Transaction processing system characterized by. 2. The transaction processing system according to claim 1, wherein the settlement device is provided with an informing unit for informing the commodity registration device on the side of performing settlement based on the settlement information. 3. The product registration device includes two product registration lanes each provided with the product registration device, and a payment position at which the payment device is provided is in the middle of the two product registration lanes. Or the transaction processing system according to any one of 2). 4. The transaction processing system according to claim 1, wherein the settlement means is a means for performing settlement based on an order in which product registration is completed. 5. The settlement device includes display means for displaying the settlement information output by the settlement information output means, wherein the display means displays the settlement information on the side performing the settlement larger than the other settlement information. It is a means, The transaction processing system in any one of Claims 1-3 or 4 characterized by the above-mentioned. 6. The weight registration means for detecting the weight of the basket in which the merchandise to be registered is stored in the merchandise registration device, and whether or not the merchandise registration is completed is determined based on the weight detected by the weight detection means. The transaction processing system according to any one of claims 1 to 4 or 5, further comprising: determination means. 7. The transaction processing system according to claim 1, wherein the merchandise registration device further comprises registration completion input means for inputting that the merchandise registration is completed. . 8. The transaction processing system according to claim 1, wherein the settlement apparatus is provided with settlement object changing means for changing an object to be settled.