JPH06231142A - Computer system for traveling agent - Google Patents

Abstract

PURPOSE:To make it possible to correctly identify a stage name, a pen name, etc., and to process operation by any name by preparing a new input field capable of inputting a stage name, a pen name, etc., in a registering format for customer information. CONSTITUTION:A non-passport name column is prepared in a registering format for customer information such as a traveller's name to be inputted in a customer/reservation information storing part 3 as a new input field. A name other than a passport name or a maiden name, e.g. a stage name, pen name and a Japanese popular name for a foreigner living in Japan, is registered in the non-passport name column. Or a passport name obtained after marriage, a different family name, a family name to be obtained by offering a written report for marriage of a reserver attending a honeymoon, or the like can also be registered in the non-passport name column. Consequently operation can be correctly processed without confusing a passport name, a maiden name and a name other than the passport name, e.g. a stage name and a pen name, and customer service can be improved.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a computer system for a travel industry in which a stage name and a name such as a pen name can be input as customer information.

[Prior art]

In the existing computer system for the travel industry that manages customer information such as traveler's name and reservation information such as travel period, a passport is stored in the customer information registration format.
There is only an input field that records only two names, the first name and the maiden name.For example, in the case of an entertainer or writer, the passport name that is the real name and the maiden name before marriage is the passport. First name input field and maiden name input field
Although it is possible to enter each of the fields, it was not possible to enter the stage name and pen name. Moreover, the case in which a traveler uses a name other than his / her real name is not limited to a stage name or pen name, but may be a foreigner resident in Japan who has a common name in Japan, a post-marital passport name, and a family register name that differ. There are many family register names, family register names after the marriage registration of the reservation participants who participate in the honeymoon. In this way, even though there are cases in which travelers use names other than their real names, there are only two input fields, a passport name and a maiden name, so a stage name or pen name is used. Mistakes made in the passport name input field were often made, which was one of the causes of confusion in the travel and aviation operations that are handled uniformly by the passport name.
In particular, passports may be
If a name other than your name is given, you may be denied boarding.

[0003]

SUMMARY OF THE INVENTION According to the present invention, a new input field capable of inputting names such as stage names and pen names is provided in a customer information registration format such as a traveler's name and address. Provide a computer system for the travel industry that can definitely identify a passport name and a name other than a passport name such as a stage name or pen name, and can perform business processing by any name. Is the purpose.

[0004]

In order to achieve the above-mentioned object, a computer system for travel industry according to the present invention uses a computer to provide a traveler's name, Roman name notation, and age. In a computer system for the travel industry that manages customer information such as, etc., travel period, and reservation information such as travel destinations, a new input field is provided in the customer information registration format, and the passport name and maiden name are provided. Other than the above, names such as stage names and pen names can be entered.

[0005]

[Function] A new input field is provided in the registration format of the customer name, Roman name notation, customer information such as age. As a result, when entering customer information, if the customer has a name other than the passport name and maiden name before marriage, that name will be entered in the new input field provided in the registration format. input. Therefore, like the passport name and maiden name, other names entered in the new input field are stored as customer information and used for normal business.

[0006]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT A travel computer system according to the present invention will be described below with reference to an embodiment shown in the accompanying drawings. FIG. 1 is a schematic block diagram showing the basic configuration of the present invention, in which 1 is an input unit, 2 is a first storage unit in which a customer / reservation information storage unit 3 and an insurance information storage unit 4 are combined, and 5 is a storage unit. A second storage unit in which information necessary for setting an insurance contract such as insurance contract regulations and insurance rates is stored, 6 is a control unit which decodes an input signal from the input unit and issues a control command to each unit, 7 is A calculator for calculating insurance premiums, 8 for a printer, and 9 for a CRT display, which are the customer's name entered in and stored in the customer / reservation information storage, the name written in Roman letters, the address, the age, Gender, postal code, address, telephone number, travel applicant, travel period, travel destination, etc. are the names of travelers on the travel insurance application,
The name can be read in Roman letters, age, gender, postal code, address, telephone number, insurance applicant, insurance period, and travel destination. Figure 2 shows a CRT
Individual customer data showing an example of customer information displayed on the screen.
Customer's passport name, Roman name notation,
In addition to the maiden name, age, gender, postal code, address, telephone number, etc., a non-passport name column 10 is provided as a new input field newly added according to the present invention. In the above embodiment, an example in which the present invention is applied to a system in which a travel insurance policy certificate is issued by using customer information managed by a computer for the travel industry is shown. It is needless to say that it can be implemented in any system as long as it is a computer system for travel industry that manages.

[0007]

As described above, according to the computer system for the travel industry of the present invention, a new input field is provided in the registration format of customer information such as a traveler's name. When the new input field has a name other than the passport name and maiden name, such as a stage name, pennem, a common name in Japan of a foreigner residing in Japan, or a family register name different from the post-marriage passport name. Since it was possible to register the family register name in, the family register name after the marriage registration of the reservation person who participates in the honeymoon, etc. as customer information, this allows passport names, maiden names, stage names other than passport names and penne In addition to being able to prevent mistakes such as mistakes in names, business names can be processed by using any name, and a remarkable effect such as contributing to improvement of customer service can be obtained.

[Brief description of drawings]

FIG. 1 is a schematic block diagram showing a basic configuration of the present invention.

FIG. 2 is an explanatory diagram showing a customer file. 1 input section 2 first storage section 3 customer / reservation information storage section 4 insurance information storage section 5 second storage section 6 control section 7 calculation section 8 printer 9 CRT display section 10 non-passport name column

Claims (1)

[Claims] 1. A computer system for the travel industry, which uses a computer to manage customer information such as traveler's name, Romanized name, age and other customer information, travel period, and travel destination reservation information. A travel that is characterized in that a new input field is provided in the customer information registration format to enable input of names such as stage names and pennames other than passport names and maiden names before marriage. Industrial computer system.