JP7462368B1 - PROGRAM, COMPUTER, SYSTEM AND INFORMATION PROCESSING METHOD - Google Patents

Abstract

[Problem] To provide a new program, computer, system, and information processing method related to a chatbot platform that allows registrants to generate their own characters. [Solution] A character registration means 14 registers a character. A question sending means 22 sends question information related to the character to a first terminal 48. A response receiving means 24 receives response information to the question information sent by the question sending means 22 from the first terminal 48. A question input means 30 inputs the question information about the character received from a second terminal 50 to a calculation unit 44. In the calculation unit 44, a response output means 32 transmits response information calculated in response to the question information input by the question input means 30 based on the question information sent to the first terminal 48 by the question sending means 22 and the response information received from the first terminal 48 by the response receiving means 24. [Selected Figure] Figure 2

Description

Article 30, paragraph 2 of the Patent Act applies. Published on September 22, 2023 at the website https://naomi-ai.app/. Published on September 22, 2023 at the website https://prtimes.jp/main/html/rd/p/000000004.000120221.html. Published on October 30, 2023 at the website https://prtimes.jp/main/html/rd/p/000000006.000120221.html.

The present invention relates to a program, a computer, a system, and an information processing method.

In recent years, there has been an increase in AI chatbot services in which AI (artificial intelligence) responds to user questions. For example, Patent Literature 1 discloses a dialogue system that uses AI technology to respond to questions from users in customer support situations.

Patent No. 6218057

Until now, there has been no technology related to a chatbot platform that allows users to generate their own avatar characters and ask questions to these characters, which can then automatically receive answers.

The present invention has been made in consideration of these points, and aims to provide a new program, computer, system, and information processing method related to a chatbot platform that allows registered users to create their own characters.

The program of the present disclosure is
A program for causing a computer to function as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means,
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
The answer output means is characterized in that, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and then the calculated answer information is transmitted to the second terminal.

In the program of the present disclosure,
The character registration means also registers information on attributes corresponding to the character when registering the character,
The question information transmitted to the first terminal by the question transmitting means may include question information associated with an attribute of the character.

The program of the present disclosure is
The computer is further caused to function as a question generation means,
The question generating means may obtain the question information by inputting a prompt including an attribute of the character and a request for generating question information to the calculation unit or a calculation unit separate from the calculation unit.

In the program of the present disclosure,
The character registration means registers a plurality of characters,
The question input means may, upon receiving from the second terminal a selected character and question information for the selected character, input the received question information to the calculation unit.

The program of the present disclosure is
The computer further functions as a scoring means,
When the scoring means receives information regarding an evaluation of the answer information from the second terminal, it may score the answer information based on the received information regarding the evaluation, and transmit information regarding the score of the answer information to the first terminal.

The program of the present disclosure is
The computer is further caused to function as a closeness calculation means,
the intimacy calculation means calculates an intimacy level between the user of the second terminal and the character,
The scoring means may score answer information regarding the received information on the evaluation in accordance with the degree of intimacy calculated by the degree of intimacy calculation means.

The program of the present disclosure is
The computer is further caused to function as a display instruction means,
The character registration means registers a plurality of characters,
the question input means, when receiving a selected character and question information for the selected character from the second terminal, inputs the received question information to the calculation unit;
The display instruction means may determine a display order of the multiple character candidates based on the score of the answer information calculated by the scoring means, and may transmit a display instruction signal to the second terminal so that the character candidates are displayed in accordance with the determined display order.

The program of the present disclosure is
The computer is further caused to function as a location information acquisition unit,
the location information acquisition means receives information regarding the location of the first terminal from the first terminal;
When the calculation unit calculates answer information to the question information transmitted from the second terminal, information regarding the location of the first terminal acquired by the location information acquisition means may also be input to the calculation unit so that the information regarding the location of the first terminal is reflected in the calculation of the answer information.

The program of the present disclosure is
The computer is further caused to function as an SNS information acquisition means,
The SNS information acquisition means receives content information of an SNS account related to the registrant who has registered the character,
When the calculation unit calculates answer information to the question information transmitted from the second terminal, the question input means may also input SNS content information acquired by the SNS information acquisition means to the calculation unit, thereby reflecting the SNS content information in the calculation of the answer information.

In the program of the present disclosure,
The question transmission means transmits question information to the first terminal in a first manner,
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner;
The question input means inputs question information of a first form received from the second terminal to the calculation unit,
The answer output means can transmit answer information of a second aspect calculated in the calculation unit to the second terminal.

The program of the present disclosure is
The computer is further caused to function as a mode conversion means,
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
The answer output means may also transmit answer information of a first aspect calculated in the calculation unit to the second terminal.

In addition, the program of the present disclosure is
The computer is further caused to function as a mode conversion means,
The question transmission means transmits question information to the first terminal in a first manner,
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner;
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
the question input means inputs question information received from the second terminal in the first manner to a calculation unit;
The answer output means may transmit answer information of a first aspect calculated in the calculation unit to the second terminal.

In addition, in the program of the present disclosure,
The question transmission means transmits question information to the first terminal in a first manner,
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a first manner;
the question input means inputs question information received from the second terminal in a first manner to the calculation unit;
The answer output means may transmit answer information of a first aspect calculated in the calculation unit to the second terminal.

In addition, the program of the present disclosure is
A program for causing a computer to function as a character registration means, an answer acceptance means, a question input means, and an answer output means,
The character registration means registers a character,
the answer receiving means receives question information and corresponding answer information regarding the character from a first terminal;
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
The answer output means is characterized in that, in the calculation unit, when answer information to the question information input by the question input means is calculated based on the question information and answer information received by the answer receiving means from the first terminal, the calculated answer information is transmitted to the second terminal.

The computer of the present disclosure includes:
A computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means by executing a program,
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
The answer output means is characterized in that, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and then the calculated answer information is transmitted to the second terminal.

The system of the present disclosure comprises:
a computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means by executing a program;
a second terminal operated by a user;
A system comprising:
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from the second terminal, inputs the received question information to a calculation unit;
The answer output means is characterized in that, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and then the calculated answer information is transmitted to the second terminal.

The information processing method of the present disclosure includes:
An information processing method executed by a computer having a control unit,
a character registration step in which the control unit registers a character;
a question transmission step of the control unit transmitting question information regarding the character to a first terminal;
a response receiving step of the control unit receiving response information to the question information from the first terminal;
a question input step of, when the control unit receives question information for the character from a second terminal operated by a user, inputting the received question information to a calculation unit;
a response output step of the control unit calculating, in the calculation unit, response information to the question information inputted in the question input step based on the question information transmitted to the first terminal in the question transmission step and the response information received from the first terminal in the response reception step, and transmitting the calculated response information to the second terminal;
The present invention is characterized by comprising:

The program, computer, system, and information processing method disclosed herein can provide a chatbot platform that allows registered users to create their own characters.

1 is a diagram illustrating a schematic configuration of an exemplary information processing system according to an embodiment of the present disclosure. 2 is a diagram showing an exemplary flow of information processing by the information processing system shown in FIG. 1 . FIG. 2 is a diagram illustrating the relationship between the functions of a computer according to the present disclosure. A figure showing an example of interaction between an avatar as a character and a user in the platform of the present disclosure. 13 shows an example of a screen on the first terminal on which a registrant improves answer information generated by a calculation unit. FIG. 1 is a diagram showing an exemplary flow of information processing in an information processing method according to an embodiment of the present disclosure. FIG. 11 is a diagram showing another exemplary flow of information processing in the information processing method according to the embodiment of the present disclosure. FIG. 11 is a diagram showing another exemplary flow of information processing in the information processing method according to the embodiment of the present disclosure.

The following describes an embodiment of the present disclosure with reference to the drawings, but the invention of the present disclosure is not limited thereto. Figures 1 to 6 are diagrams showing an information processing system 1 and an information processing method according to the present embodiment.

[Information Processing System 1]
The information processing system 1 according to the present disclosure shown in FIG. 1 includes a management server (computer) 10, a first terminal 48, a second terminal 50, a web server 52, a language model server (calculation unit) 46, and a communication network 54. The management server 10 is a server that can be used through a communication network 54 such as an Internet line. The management server 10 is connected to the first terminal 48, the second terminal 50, and the like so as to be able to communicate with each other through the communication network 54. The information processing system 1 according to the present disclosure allows registered users to generate their own characters, and can build and provide a chatbot platform that facilitates smooth dialogue with users (see FIGS. 2 to 4). Each component of the information processing system 1 will be described below.

<Management Server (Computer) 10>
The configuration of a management server (computer) 10 of the present disclosure will be described with reference to Fig. 1. Fig. 1 is a schematic diagram showing the configuration of the management server 10 of the present disclosure. The management server 10 of this embodiment is composed of an industrial computer, a personal computer, or the like, and includes a control unit 12, a storage unit 40, a communication interface unit 42, and a calculation unit 44, as shown in Fig. 1. The management server 10 may be composed of multiple computers.

(Control unit 12)
The control unit 12 is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc., and controls the operation of the management server 10. Specifically, the control unit 12 executes programs stored in a storage unit 40 (described later) to function as a character registration means 14, a question generation means 16, a location information acquisition means 18, an SNS information acquisition means 20, a question transmission means 22, an answer acceptance means 24, a manner conversion means 26, a content registration means 28, a question input means 30, an answer output means 32, an intimacy calculation means 34, a scoring means 36, a display instruction means 38, etc. (see FIG. 3). Each of these means will be described later.

(Memory unit 40)
The storage unit 40 is composed of, for example, a hard disk drive (HDD), a random access memory (RAM), a read only memory (ROM), a solid state drive (SSD), etc. In addition, the storage unit 40 is not limited to being built into the management server 10, and may be a storage medium (for example, a USB memory) that can be detachably attached to the management server 10. In this embodiment, the storage unit 40 is configured to store a program executed by the control unit 12, registration information such as accounts corresponding to a first terminal 48 operated by a registrant and a second terminal 50 operated by a user, which will be described later, question information, answer information, prompts, etc. In addition, these programs, registration information, etc. may be stored in other storage means (such as a cloud server) instead of the storage unit 40.

(Communication Interface Unit 42)
The communication interface unit 42 connects the control unit 12 to an external device (e.g., a first terminal 48) wirelessly or via a wired connection so that the control unit 12 can communicate with the external device. The control unit 12 is capable of transmitting and receiving signals to and from the external device via the communication interface unit 42.

(Calculation unit 44)
The calculation unit 44 calculates answer information to the question information input by the question input means 30 based on the question information transmitted by the question transmission means 22 to the first terminal 48 and the answer information received by the answer reception means 24 from the first terminal 48, or based on information associated with the account of the character registered by the content registration means 28 (question information, answer information, etc.) (hereinafter, information that is the basis of the calculation by the calculation unit 44 is also referred to as "basic data"). The calculation unit 44 may calculate answer information to question information in a first form (e.g., text) transmitted from the second terminal 50 in a first form or a second form (e.g., voice), or both forms. That is, when text information of a question is input, the calculation unit 44 outputs text information or voice information of the corresponding answer. The calculation unit 44 may generate voice information as the answer information and then generate text information, or may generate voice information after generating text information. In this way, the calculation unit 44 can calculate answer information to question information in a first form in a first form and/or a second form. In another embodiment, when voice information of a question is input as a first mode, voice information or text information of an answer may be output by the calculation unit 44. In this case, voice recognition, natural language processing, etc. may be performed to analyze the content of the question, and then voice information or text information of an answer according to the content of the question may be calculated and output. Other methods may also be adopted.

The voice output by the calculation unit 44 includes not only recording and playback, but also recording and editing to match the character on the platform, voice quality conversion, etc. In this way, the calculation unit 44 is different from a chatbot that only gives standardized answers, and is not particularly limited as long as it can automatically calculate natural answer information that is characteristic of a real character. It is preferable that the calculation unit 44 includes a learning model that inputs a question sentence and outputs a response sentence, in particular a large-scale language model (LLM), an acoustic model, a WaveNet model, etc. Examples of LLMs include BERT, XLNeT, T5, GPT, etc., and multimodal GPT-4, etc. are particularly preferable.

The calculation unit 44 may include a learning model that generates question information based on a prompt from the question generation means 16, which includes a character's attributes and a request to generate question information, as described below.

The calculation unit 44 does not necessarily need to be provided within the management server 10, and may be included in the information processing system 1 as an external device of the management server 10. In one embodiment, a language model server 46 may be provided in the information processing system 1 as the calculation unit 44, and may be communicatively connected to the management server 10 via a communication network 54 (for example, FIG. 1).

In this specification, when "question information of the first aspect" and "answer information of the first aspect" are mentioned, both the question information and the answer information have the same format, such as audio information. The "first aspect" and the "second aspect" may differ depending on the embodiment. Regardless of the aspect, the question information transmitted to the first terminal 48 described below and the question information input to the calculation unit 44, etc. are not necessarily the same, and the answer information to the question received from the first terminal 48 and the answer information calculated by the calculation unit 44, etc. are not necessarily the same. In other words, the calculation unit 44, etc. can generate not only answer information created by the registrant, but also original, ad-libbed answer information that is different from the registrant's answer information.

(others)
In addition, the management server 10 may be provided with an operation unit (input unit) such as a keyboard that enables the administrator of the management server 10 to give various commands to the control unit 12, and a display unit such as a monitor that displays various screens by receiving a display command signal from the control unit 12. In one embodiment, a display operation unit such as a touch panel in which the operation unit and display unit are integrated may be used.

(Details of the control unit 12)
(Character Registration Means 14)
The character registration means 14 registers a character. The character registration means 14 can also register multiple characters. A request to "perform registration" may be made not only by a person who wants to be registered as a character (avatar) on the platform provided by the administrator of the management server 10 (referred to as a "registrant" in this specification, including a business operator, relatives, etc. related to the registrant) but also by the administrator of the management server 10. If the administrator wants to register a certain character, he or she needs to obtain consent from the registrants. In this specification, "registration" refers to, but is not limited to, assigning an identification number or the like to a registrant in the management server 10 and setting up an account for the registrant, thereby enabling management of the character on the platform. As a method of registration on this platform, for example, a registrant may express a predetermined intention (including, for example, consent to the management terms and conditions, presentation of a name, etc., and identification) to the management server 10 (the administrator of the platform) that he or she wants to be registered as a character (avatar), and then an account, identification number, etc. that enables the character corresponding to the registrant to interact with users on the platform may be assigned to the registrant. In this specification, a "user" refers to a person who uses the platform of the management server 10 to converse with a character (avatar). In addition, in this specification, a "character" refers to a real person with a unique personality, such as a celebrity, famous person, or ordinary person, or their personality, character, personality, etc. that appears on the platform, and may be a deceased person, but is a different concept from stereotypical characters, personas, etc., such as a cram school teacher, flight attendant, idol, or announcer.

When registering a character, the character registration means 14 can also register information related to the attributes of the character. Such character attributes may be set in the storage unit 40 in advance in association with the content of the question. Here, "attributes" include the character's occupation, personality, preferences, etc., but are not limited to topics that users are likely to talk about with the character on the platform.

(Question Generation Means 16)
The question generation means 16 acquires question information by inputting a prompt including the character's attributes and a request to generate question information to the calculation unit 44 or a calculation unit other than the calculation unit 44 (such as the language model server 46). For example, if the hobby of the character (registered user) is mountain climbing, the prompt generates questions related to mountain climbing. In this way, a unique set of questions can be created for each character from the character's attribute information. Alternatively, a set of questions can be created for each attribute, and if a preset set of questions (personality) is created, character development on the platform can be efficiently advanced. Note that question information can be generated instantly in real time.

(Location information acquisition means 18)
The location information acquisition means 18 accepts information relating to the location of the first terminal 48 from the first terminal 48. When the calculation unit 44 calculates answer information to question information transmitted from the second terminal 50, the information relating to the location of the first terminal 48 acquired by the location information acquisition means 18 may also be input to the calculation unit 44, so that the information relating to the location of the first terminal 48 may be reflected in the calculation of the answer information. In other words, the information relating to the location of the first terminal 48 acquired by the location information acquisition means 18 can also be used as one of the basic data in the calculation of the answer information. In this way, even if a user asks a question about, for example, a business destination or travel destination of a registrant, the character (avatar) can respond based on such a calculation result.

(SNS information acquisition means 20)
The SNS information acquisition means 20 accepts content information of a social network service (SNS) account related to a registrant who has registered a character. When the calculation unit 44 calculates answer information to question information transmitted from the second terminal 50, the question input means 30 may also input the SNS content information acquired by the SNS information acquisition means 20 to the calculation unit 44 as basic data, thereby reflecting the answer information in the calculation (FIG. 3). In this way, in addition to the answer information from the first terminal 48, the calculation unit 44 can learn the tone of speech, phrases, etc. unique to the character (registrant) from the SNS content information related to the registrant, such as a comment posting site or a video distribution site.

(Question sending means 22)
The question sending means 22 sends question information related to the character in a first manner to the first terminal 48 corresponding to the account of the registrant in which the character was registered. As described above, the question information sent by the question sending means 22 to the first terminal 48 may include question information associated with the attributes of the character. Furthermore, the question sending means 22 may send question information generated by the calculation unit 44 or the like based on a prompt from the question generating means 16 to the first terminal 48 ( FIG. 3 ).

(Response receiving means 24)
The answer receiving means 24 receives answer information to the question information transmitted by the question transmitting means 22 from the first terminal 48 in the second or first manner (FIG. 3). In this way, voice data (tone of voice, intonation), text, etc., which represent the individuality of the registrant are collected.

Alternatively, the answer receiving means 24 may receive question information and corresponding answer information from a first terminal 48 corresponding to the account of the registrant under which the character was registered. In this case, the question information may include question information associated with the attributes of the character as described above, but the question information and answer information are provided as a set from the first terminal 48. In this way, a platform as described above can be realized even without the question sending means 22.

(Mode conversion means 26)
The manner conversion means 26 converts the answer information of the second manner accepted by the answer acceptance means 24 into answer information of the first manner. That is, the manner conversion means 26 converts the manner of the answer information accepted by the answer acceptance means 24 (FIG. 3). For example, it can convert voice information into text information, or text information into voice information. Here, as a conversion method, a voice recognition technology or a voice synthesis technology can be used, and the manner conversion means 26 may use a voice recognition model including an acoustic model, a pronunciation dictionary, and a language model when converting such answer information. In this way, transcription and shaping of voice data are performed.

In particular, when converting voice information into text information, if the sentence is long, there is a tendency for the character string to not be accurately understood and for an incorrect sentence text to be created. Therefore, the control unit 12 may function as a means for dividing the received answer information when it is long, a means for indicating that the answer information is long, or a means for emphasizing a break in a long sentence. Examples of breaks include conjunctions such as "ga" and "kedo". Examples of emphasis include inserting a blank space.

(Content registration means 28)
The content registration means 28 registers the account, the question information, and the answer information to the question in association with each other. The content registration means 28 can also register the question information of the first and second aspects and the answer information of the first and second aspects. These pieces of information can be registered in the storage unit 40. The identification number, name, stage name, etc. of the registrant may be registered as information related to the account. When registering this account, the content information of the SNS information may also be registered as basic data so as to link (associate) with the registrant's account in other SNS (FIG. 3). By associating the registrant's account with the question, the answer information, etc., the basic data can be efficiently input to the calculation unit 44, etc., which is preferable.

(Question Input Means 30)
When the question input means 30 receives question information for the character (and the selected character) from the second terminal 50 operated by the user, it inputs (transmits) the received question information to the calculation unit 44 ( FIG. 3 ). At this time, the question input means 30 may input (transmit) location information of the first terminal 48 and content information of the SNS to the calculation unit 44.

(Response output means 32)
When the answer information to the question information transmitted from the second terminal 50 and input by the question input means 30 is calculated in a second manner in the calculation unit 44 based on the question information transmitted by the question transmitting means 22 to the first terminal 48 and the answer information (which may include content information such as location information and SNS information) received by the answer receiving means 24 from the first terminal 48, or based on information associated with the character's account registered by the content registration means 28, the answer output means 32 transmits the calculated answer information in the second manner to the second terminal 50. Furthermore, the answer output means 32 can also transmit the answer information in the first manner calculated in the calculation unit 44 to the second terminal 50 (FIG. 3).

(Intimacy Degree Calculation Means 34)
The intimacy calculation means 34 calculates the intimacy of the user who owns the second terminal 50 with respect to the character. Here, "intimacy" indicates the degree of involvement of the user with the character. There is no limitation on the method of calculating the intimacy, but for example, if a user chats for a long time or frequently rates the character (this information can be obtained, for example, by checking the browsing history of the platform), the intimacy of such a user may be set high, since such a user is considered to be deeply involved with the character. The intimacy may also be adjusted by comprehensively judging the responses of all users on the platform. For example, if only one user highly rates the voice information of the answer, but the other users rate it low, the intimacy of the former user may be lowered.

The intimacy calculation means 34 may be configured to give points (rewards) to users with high intimacy levels.

(Scoring Means 36)
When the scoring means 36 receives information on the evaluation of the answer information from the second terminal 50, it scores the answer information based on the received information on the evaluation, and transmits information on the score of the answer information to the first terminal 48 (FIG. 3). It may take 10 hours for a registered person to answer the question information, but according to the platform of the present disclosure, it is possible to efficiently improve the behavior of the character by identifying only the parts of the answer content by the calculation unit 44, etc. that are inaccurate, creating a reading sentence to improve the accuracy, having the registered person re-record the voice, and using the obtained information to perform AI learning by the calculation unit 44, etc. When re-recording, past data may be corrected all at once.

The scoring means 36 may score the answer information according to the intimacy calculated by the intimacy calculation means 34 for the information on the received evaluation (FIG. 3). Scoring may be performed only when there is an evaluation from a user with a high intimacy level, or the intimacy level may be used as a weighting factor for scoring. For example, the evaluation by a user with a high intimacy level may be set to have a greater influence on the scoring than the evaluation by other users. The evaluation method may be a five-point evaluation or a binary selection method such as good/bad, and is not particularly limited. Note that this evaluation information can be used for reinforcement learning of the calculation unit 44, etc. For example, a setting such as "praise when a certain score is obtained" may be used. Also, if there is a bad evaluation, information on the score may be sent to the first terminal 48 with priority.

Figure 5 shows an example of a screen on the first terminal 48 where a registrant can improve the answer information generated by the AI (calculation unit). Figure 5 (A) shows an example of score information from the user, an improvement target screen (inappropriate answers are crossed out), and an improved voice recording screen (expressed in text). Figure 5 (B) shows an example of a voice improvement screen that includes score information from the user and text to be read aloud. As shown in Figure 5, comments and allocation information can be added to the score information from the user to maintain the registrant's motivation for the uncertain accuracy improvement process.

(Display instruction means 38)
The display instruction means 38 determines the display order of multiple character candidates based on the scores of the answer information calculated by the scoring means 36, and transmits a display instruction signal to the second terminal 50 so that the character candidates are displayed according to the determined display order (Figure 3).

<Language Model Server 46>
The language model server 46 is a server such as an industrial computer. The language model server 46 can replace the calculation unit 44, and may perform functions such as calculating answer information in response to question information from the management server 10 (question input means 30) on a web page in accordance with a program by the management server 10 according to the present disclosure, generating question information based on a prompt including a character attribute and a request for generating question information, and converting the form of answer information received by the answer receiving means 24. The language model of the language model server 46 can be the above-mentioned LLM, and can further include an acoustic model, etc.

<First terminal 48 and second terminal 50>
The first terminal 48 and the second terminal 50 are terminals operated by the registrant and the user, respectively. The first terminal 48 and the second terminal 50 include personal computers, tablet terminals, mobile terminals, etc., but are not particularly limited as long as they can transmit and receive information to and from the management server 10 and can input and output information. It is preferable that the first terminal 48 is equipped with a microphone that can reduce the influence of noise on the voice information of the answer. If such a first terminal 48 is placed on a desk or shoulder and voices are recorded around the clock, voice data from the registrant can be collected as basic data. In addition, the first terminal 48 and the second terminal 50 do not need to be the same terminal, and the same user (registrant or user) may transmit and receive information using different terminals at different times. In a website (platform) on which the program of the present disclosure is executed, even if the registrant and the user use different terminals, each terminal may be identified by the same registration information (account information).

<Web Server 52>
The web server 52 is a server such as an industrial computer that responds to requests from the first terminal 48 and the second terminal 50 on a web page in accordance with the program by the management server 10 according to the present disclosure, and may be provided in a state in which a virtual dedicated server is constructed in a physical server accessible via the Internet. The website on which the program according to the present disclosure is executed is managed by the web server 52. In the example shown in FIG. 1, in order to display the question information and the answer information on the second terminal 50 (FIG. 4), a display instruction signal is transmitted to the second terminal 50 via the web server 52, and the question information and the answer information are displayed on the website managed by the administrator of the management server 10. In the present invention, the dialogue with the character is not limited to being carried out on the website, and may be executed by a so-called app (application software) installed on the first terminal 48. Furthermore, the program according to the present disclosure may be executed by both the website and the app.

[Information processing method 1]
Next, the information processing method 1 in the above-mentioned information processing system 1 will be described with reference to Fig. 6, but the information processing method according to the present disclosure is not limited thereto. In the following description, components with the same reference numerals are the same as the components described above, and duplicated descriptions will be omitted as appropriate. Note that the process described below is performed by the control unit 12 executing a program stored in the storage unit 40.

First, the control unit 12 (character registration means 14) registers a character based on a request from a registrant or administrator (Figure 6, step S1).

Next, the control unit 12 (question generation means 16) obtains the first type of question information by inputting a prompt including the character's attributes and a request to generate question information to the calculation unit 44 or the language model server 46 (LLM) (Figure 6, step S2).

Next, the control unit 12 (location information acquisition means 18) receives information about the location of the first terminal 48 from the first terminal 48 (FIG. 6, step S3). When the calculation unit 44 calculates answer information to the question information transmitted from the second terminal 50, the information about the location of the first terminal 48 acquired by the location information acquisition means 18 is input to the calculation unit 44, so that the information about the location of the first terminal 48 is also reflected in the calculation of the answer information.

Next, the control unit 12 (SNS information acquisition means 20) receives content information of the SNS account related to the registrant (account) for whom the character was registered (FIG. 6, step S4). When the calculation unit 44 calculates answer information to the question information sent from the second terminal 50, the SNS content information acquired by the SNS information acquisition means 20 is input to the calculation unit 44, and the SNS content information is also reflected in the calculation of the answer information.

Next, the control unit 12 (question sending means 22) sends the question information in a first manner to the first terminal 48 corresponding to the account of the registrant for which the character was registered (Figure 6, step S5).

Next, the control unit 12 (answer receiving means 24) receives answer information to the question from the first terminal 48 in a second manner (Figure 6, step S6).

Next, the control unit 12 (content registration means 28) registers the account, the question information, and the answer information to the question in association with each other (FIG. 6, step S7). At this time, the control unit 12 (content registration means 28) may register information about the location of the first terminal 48 and SNS content information in association with the account information of the registrant, etc. (FIG. 3).

Next, when the control unit 12 (question input means 30) receives question information for the character from the user's second terminal 50 in the first manner, the control unit 12 inputs the received question information in the first manner to the calculation unit 44 (Figure 6, step S8).

Next, when the calculation unit 44 calculates answer information in a second manner to the question information in the first manner transmitted from the second terminal 50 based on information associated with the character's account registered by the control unit 12 (content registration means 28), the control unit 12 (answer output means 32) transmits the calculated answer information in the second manner to the second terminal 50 (Figure 6, step S9).

Next, the control unit 12 (intimacy calculation means 34) calculates the intimacy between the user who owns the second terminal 50 and the character (Figure 6, step S10).

Next, when information regarding the evaluation of the answer information of the second aspect is received from the second terminal 50, the control unit 12 (scoring means 36) scores the answer information of the second aspect based on the received information regarding the evaluation in accordance with the intimacy calculated by the intimacy calculation means 34, and transmits information regarding the score of the answer information of the second aspect to the first terminal 48 (FIG. 6, step S11).

Next, the control unit 12 (display instruction means 38) determines the display order of the multiple candidate characters based on the score of the answer information of the second aspect calculated by the control unit 12 (scoring means 36), and transmits a display instruction signal to the second terminal 50 so that the candidate characters are displayed according to the determined display order (FIG. 6, step S12). In this way, the user can enjoy the conversation while being aware of which character has high answer accuracy, i.e., which character is more likely to be a real registrant.

The above information processing method is an example, and the processing flow is not limited to the above. For example, if the score is low in step S11, the registrant may, if necessary, create answer information to the question information input to the calculation unit 44 in step S8 in a second format (Figure 5) and send it to the management server 10 (answer receiving means 24) (i.e., return to step S6 in Figure 6).

According to this information processing method 1, in step S5, the control unit 12 (question sending means 22) sends question information about the character to the first terminal 48, and in step S6, the control unit 12 (answer receiving means 24) receives from the first terminal 48 answer information to the question information sent by the question sending means 22, thereby enabling the registrant using the first terminal 48 to perform the character generation process of having the management server 10 receive the answer information to the question information about the character. This enables the registrant to generate characters by himself/herself, and makes it possible to build and provide a chatbot platform that facilitates smooth dialogue with users.

In one embodiment, the control unit 12 (answer receiving means 24) may receive answer information to a question from the first terminal 48 in a first mode (FIG. 6, step S6). In another embodiment, after receiving answer information to a question from the first terminal 48 in a second mode (i.e., after step S6 in FIG. 6), the control unit 12 (mode conversion means 26) may convert the answer information in the second mode into answer information in the first mode. In addition, the calculation unit 44 may calculate answer information to the question information in the first mode transmitted from the second terminal 50 in the first mode based on information associated with the account of the character registered by the control unit 12 (content registration means 28), and transmit the calculated answer information in the first mode to the second terminal 50 (FIG. 6, step S9).

Note that manual checking may also be performed at each step. For example, when text information is created, errors in the text may need to be corrected. Checks may also be performed when answer information is received from the first terminal 48, when answer information of the second form is converted to answer information of the first form, and when answer information is calculated by the calculation unit 44.

[Information processing method 2]
Next, information processing method 2 in the above-mentioned information processing system 1 will be described with reference to Fig. 7. Note that descriptions overlapping with information processing method 1 will be omitted as appropriate. Information processing method 2 can be used in cases where a registered user who is to become a character of the platform according to the present disclosure cannot create answer information to a question prepared by the administrator. In other words, it is assumed that step S6 in Fig. 6 cannot be performed.

As with information processing method 1, first, the control unit 12 (character registration means 14) registers a character (Figure 7, step S101).

Next, the control unit 12 (answer receiving means 24) receives the question information and the corresponding answer information in a second manner from the first terminal 48 corresponding to the account of the registrant for which the character was registered (FIG. 7, step S102). That is, unlike information processing method 1, this question information is provided by the registrant, not by the administrator of the management server 10, and the question information and the answer information can be considered to be already associated with each other.

Next, the control unit 12 (content registration means 28) registers the account, the question information, and the answer information to the question in association with each other (Figure 7, step S103).

Next, when the control unit 12 (question input means 30) receives question information for the character from the user's second terminal 50 in the first manner, the control unit 12 inputs the received question information in the first manner to the calculation unit 44 (Figure 7, step S104).

Next, when the calculation unit 44 calculates answer information in a second manner to the question information in the first manner transmitted from the second terminal 50 based on information associated with the account of the character registered by the control unit 12 (content registration means 28), the control unit 12 (answer output means 32) transmits the calculated answer information in the second manner to the second terminal 50 (Figure 7, step S105). In this way, the user can enjoy interacting with the character registered on the platform.

According to this information processing method 2, even if the character on the platform is, for example, a deceased person and the registrant cannot answer the questions prepared by the administrator, if the deceased's related organizations, surviving family members, etc. can provide a sufficient amount of data set for the calculation unit 44 or the like to calculate the answer information, in step S102, the control unit 12 (answer receiving means 24) receives question information about the character and corresponding answer information from the first terminal 48, and the character generation process of having the management server 10 accept the answer information to the question information about the character can be performed by the registrant using the first terminal 48 without the administrator of the management server 10. This makes it possible to build and provide a chatbot platform that allows the registrant to generate a character by himself or herself and facilitates smooth dialogue with users. An example of a "sufficient amount" is 10 hours' worth of data for audio recording.

In information processing method 2, if content information of the registrant's SNS is available, it can be used for calculation processing by the calculation unit 44, etc., just like information processing method 1. It is also possible to have the control unit 12 (scoring means 36) score the answer information and compare it with the scores of other characters.

[Information Processing Method 3]
Next, information processing method 3 in the above-mentioned information processing system 1 will be described with reference to FIG. 8. Note that descriptions overlapping with information processing methods 1 and 2 will be omitted as appropriate. Information processing method 3 realizes smooth dialogue between a character and a user, regardless of the information that is the basis of the calculation processing by the calculation unit 44 and the like in the platform according to the present disclosure. "Not requiring information that is the basis of the calculation processing" means that the question information and answer information collected by information processing methods 1 and 2 may be used, but question information and answer information collected by other methods may also be used. In addition, the character and its account information can be registered and saved by any method.

First, when the control unit 12 (question input means 30) receives question information for a character from the user's second terminal 50 in a first manner, the control unit 12 inputs the received question information in the first manner to the calculation unit 44 (Figure 8, step S201).

Next, when answer information to the question information of the first aspect transmitted from the second terminal 50 is calculated in a second aspect based on information associated with the character's account registered in the calculation unit 44, the control unit 12 (answer output means 32) transmits the calculated answer information of the second aspect to the second terminal 50 (Figure 8, step S201).

According to this information processing method 3, if there is a sufficient amount of data set for the calculation unit 44 or the like to calculate the answer information, it is possible to build and provide a chatbot platform that allows registered users to generate their own characters and facilitates smooth dialogue with users.

As with information processing methods 1 and 2, if content information on the registrant's SNS is available, it can be used for calculation processing by the calculation unit 44, etc. It is also possible to have the control unit 12 (scoring means 36) score the answer information and compare it with the scores of other characters. Furthermore, the evaluation results and scores can be used as information for deciding whether or not to collect more teacher data, whether or not to improve the calculation results by the calculation unit 44, etc.

In the program, computer (management server 10), information processing system 1, and information processing method of the present embodiment configured as described above, by executing the program as described above, the computer (management server 10) functions as question input means 30 and answer output means 32 as follows. Specifically, when the question input means 30 receives question information for a character from the user's second terminal 50 in a first manner, it inputs the received question information in the first manner to the calculation unit 44. When the calculation unit 44 calculates answer information in a second manner to the question information in the first manner transmitted from the second terminal 50 based on information associated with the registered character's account, the answer output means 32 transmits the calculated answer information in the second manner to the second terminal 50.

Furthermore, as an embodiment of the present disclosure, by executing a program, the computer (management server 10) functions as a character registration means 14, a question transmission means 22, an answer receiving means 24, a question input means 30, and an answer output means 32, as follows. Specifically, the character registration means 14 registers a character. The question transmission means 22 transmits question information about the character to the first terminal 48 in a first manner. The answer receiving means 24 receives answer information to the question information transmitted by the question transmission means 22 from the first terminal 48 in a second manner. When the question input means 30 receives question information about the character in the first manner from the second terminal 50 operated by the user, it inputs the received question information of the first manner to the calculation unit 44. When the calculation unit 44 calculates answer information to the question information input by the question input means 30 in a second manner based on the question information transmitted by the question transmission means 22 to the first terminal 48 and the answer information received by the answer reception means 24 from the first terminal 48, the answer output means 32 transmits the calculated answer information in the second manner to the second terminal 50.

In addition, as an embodiment of the present disclosure, by executing a program, the computer (management server 10) functions as a character registration means 14, a question transmission means 22, an answer reception means 24, a manner conversion means 26, a question input means 30, and an answer output means 32 as follows. Specifically, the character registration means 14 registers a character. The question transmission means 22 transmits question information related to the character to the first terminal 48 in a first manner. The answer reception means 24 receives answer information in a second manner to the question information transmitted by the question transmission means 22 from the first terminal 48. The manner conversion means 26 converts the answer information of the second manner received by the answer reception means 24 into answer information of the first manner. The question input means 30 inputs the question information of the first manner received from the user's second terminal 50 to the calculation unit 44. When the calculation unit 44 calculates answer information in a first mode to the question information in a first mode transmitted from the second terminal 50 based on the question information transmitted by the question transmitting means 22 to the first terminal 48 and the answer information received by the answer receiving means 24 from the first terminal 48, the answer output means 32 transmits the calculated answer information in the first mode to the second terminal 50. In this way, by using the mode conversion means 26 to convert the answer information in the second mode received by the answer receiving means 24 into answer information in the first mode, basic data for the calculation unit 44, etc. can be easily increased.

Furthermore, as an embodiment of the present disclosure, by executing a program, the computer (management server 10) functions as a character registration means 14, a question transmission means 22, an answer receiving means 24, a question input means 30, and an answer output means 32, as follows. Specifically, the character registration means 14 registers a character. The question transmission means 22 transmits question information relating to the character to the first terminal 48 in a first manner. The answer receiving means 24 receives answer information in a first manner from the first terminal 48 to the question information transmitted by the question transmission means 22. The question input means 30 inputs the question information received in the first manner from the user's second terminal 50 to the calculation unit 44. When the calculation unit 44 calculates answer information in a first manner to the question information in a first manner input by the question input means 30 based on the question information sent by the question sending means 22 to the first terminal 48 and the answer information received by the answer receiving means 24 from the first terminal 48, the answer output means 32 transmits the calculated answer information in the first manner to the second terminal 50.

In addition, as an embodiment of the present disclosure, by executing a program, the computer (management server 10) functions as a character registration means 14, an answer reception means 24, a question input means 30, and an answer output means 32 as follows. Specifically, the character registration means 14 registers a character. The answer reception means 24 receives question information and corresponding answer information about the character from the first terminal 48 in a second manner. When the question input means 30 receives question information about the character from the user's second terminal 50 in a first manner, it inputs the received question information of the first manner to the calculation unit 44. When the calculation unit 44 calculates answer information to the question information of the first manner transmitted from the second terminal 50 based on the question information and answer information received by the answer reception means 24 from the first terminal 48 in a second manner, the answer output means 32 transmits the calculated answer information of the second manner to the second terminal 50.

With the recent development of conversational AI and generative AI, when a user inputs a question, a chatbot, which is an automatic conversation program, can output an answer. Chatbots that output answers in this way are often given a predetermined personality and appearance (persona, avatar) in order to establish a more human-like conversation. In contrast, the program, computer (management server 10), information processing system 1, and information processing method of this embodiment enable registered users to generate their own characters, and provide a chatbot platform that facilitates smooth conversation with users. In other words, a world view can be created from "celebrities who are difficult to talk to (1:N)" to "celebrities who can talk to you anytime (1:1)," providing a user experience that gives the user the illusion of talking one-on-one with the celebrity, and according to the platform of the present disclosure, multiple celebrities can be registered as characters. Hereinafter, the construction of the platform of the present disclosure is also referred to as the democratization of AI characters. In addition, according to the platform of the present disclosure as described above, the mode of transmission of answer information from the platform to the user's terminal 50 can be selected to be voice or text according to the user's needs.

Furthermore, in the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment, when registering a character, the character registration means 14 may also register information relating to attributes corresponding to the character, and the question information transmitted to the first terminal 48 by the question transmission means 22 may include question information associated with the character's attributes. In this way, by creating questions with a focus on attributes that users will likely discuss with characters on the platform, it is possible to more efficiently democratize AI characters.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment, by executing the program, the computer (management server 10) can also function as question generation means 16. Specifically, the question generation means 16 acquires question information by inputting a prompt including the character's attributes and a request for generating question information to the calculation unit 44 or a calculation unit (language model server 46) separate from the calculation unit 44. In this way, questions according to the character's attributes can be generated by the calculation unit 44 or a separate calculation unit (language model server 46), allowing questions to be prepared in advance efficiently in order to democratize AI characters.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment, the character registration means 14 registers multiple characters, and the question input means 30, upon receiving a character selected from the second terminal 50 and question information for the selected character, can input the received question information to the calculation unit 44. In this way, if a user can interact with multiple characters on the platform, the user can select a character to interact with depending on his or her mood.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to the present embodiment, the computer (management server 10) can also function as a scoring means 36 by executing the program. Specifically, when the scoring means 36 receives information on the evaluation of the answer information from the second terminal 50, it scores the answer information based on the received information on the evaluation and transmits information on the score of the answer information to the first terminal 48 (FIG. 4). In this way, for example, the evaluation (score) of the voice answer information is collected in the terminal of the registrant (first terminal 48), and for answer information with a low evaluation, the registrant can be asked to re-record the voice answer information, which can be used as basic data for creating an answer that is more accurate and is characteristic of the registrant's character. It is also possible to automate the process of detecting words with low answer accuracy, and creating, recording, and learning sentences that include the words. The answer accuracy can also be improved by a similar process for phonemes that the registrant has difficulty with.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to the present embodiment, by executing the program, the computer (management server 10) can also function as an intimacy calculation means 34. Specifically, the intimacy calculation means 34 calculates the intimacy of the user who owns the second terminal 50 with the character, and the scoring means 36 may score the answer information according to the intimacy calculated by the intimacy calculation means 34 for the information on the received evaluation. In this way, the intimacy indicating the degree of the user's relationship with a specific character (avatar) can be used for character evaluation (scoring). For example, it can be assumed that if the chat time is long, it is easy to notice the difference with the real registered person. In addition, it is considered that fans of registered people will become users of the platform, and if users can know their own intimacy, it can motivate them to contribute to the democratization of their favorite AI characters.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment, by executing the program, the computer (management server 10) can also function as display instruction means 38. Specifically, the character registration means 14 registers multiple characters, the question input means 30 receives a character selected from the second terminal 50 and question information for the selected character, and inputs the received question information to the calculation unit 44, and the display instruction means 38 determines the display order of multiple candidate characters based on the score of the answer information calculated by the scoring means 36, and transmits a display instruction signal to the second terminal 50 so that the candidate characters are displayed according to the determined display order. In this way, the higher the rating, the higher the character is displayed on the user's terminal.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment, by executing the program, the computer (management server 10) can also function as location information acquisition means 18. Specifically, the location information acquisition means 18 accepts information relating to the location of the first terminal 48 from the first terminal 48. When the calculation unit 44 calculates answer information to question information transmitted from the second terminal 50, the information relating to the location of the first terminal 48 acquired by the location information acquisition means 18 can also be input to the calculation unit 44, so that the information relating to the location of the first terminal 48 can be reflected in the calculation of the answer information. In this way, an answer to the user's question can be generated by referring to the location information of the first terminal 48 as well.

In addition, in the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment, by executing the program, the computer (management server 10) can also function as SNS information acquisition means 20. Specifically, the SNS information acquisition means 20 accepts content information of an SNS account related to the registrant who registered the character. When the calculation unit 44 calculates answer information to the question information transmitted from the second terminal 50, the question input means 30 can input the SNS content information acquired by the SNS information acquisition means 20 to the calculation unit 44, thereby allowing the SNS content information to be reflected in the calculation of the answer information. In this way, an answer to a user's question can be generated by referring to the SNS information of the account of the registrant who registered the character.

Note that the program, computer (management server 10), information processing system 1, and information processing method according to this embodiment are not limited to the aspects and combinations described above, and various modifications can be made.

After the inventors thoroughly investigated the democratization of AI characters, they found that the answer information calculated by the calculation unit 44, etc., especially in the case of voice information, tended to have low accuracy in the endings of conversations made by the AI (calculation unit 44, etc.) (such as "Isn't that right?", "Isn't that right?"). Therefore, the computer (management server 10) may function to automatically extract and confirm endings. In addition, it is preferable to instruct the calculation unit 44, etc., to prompt the calculation unit 44, etc. to adjust the endings, speaking style, and intonation to match the registered user's voice (tone, strength, pitch, etc.). Furthermore, it is preferable to reflect such corrections collectively in similar contexts.

Although examples using voice and text as the first and second forms of answer information have been described, embodiments of the present disclosure are not limited to these, and for example, a video may be output as answer information as a third form. Images may also be included in the question information from the user, and the calculation unit 44, etc. may generate feedback on the image as answer information.

In addition, to express the character of the registrant, the calculation unit 44 or the like may generate sentences with emoticons and emoticons in addition to the text information. Emotional ups and downs may also be reproduced by changing intonation and tone of voice according to the content of the text to be output. Furthermore, the voice data of the responses may be classified and saved according to emotions.

The calculation unit 44 etc. may also generate answer information that naturally promotes an event in which the registrant is involved during the conversation. Specifically, event-related words (location, date, time, content, etc.) may be preset, and if the question contains a word related to the event, answer information that promotes the event may be output. If the user's response suggests the possibility of participating in the event, the computer (management server 10) may issue a reservation code for the event. The announcement may also be made after understanding the availability of the user's schedule. Furthermore, points may be awarded or added to the user depending on whether or not they actually attend the event. In this way, a mechanism that increases the probability of a user attending the event can be incorporated into the calculation method by the calculation unit 44 etc.

The management server 10 may also receive location information of the second terminal 50, and when the second terminal 50 approaches a location that the user and the avatar of the registered person have discussed as "wanting to go to," an advertisement may be automatically delivered to the second terminal 50 separately from the conversation.

In addition, the question information and answer information are not limited to Japanese, but may be in a foreign language such as Chinese or Thai. The calculation unit 44 or the like can translate as appropriate.

In addition, physically existing objects such as holograms and robots may be linked to the response information from the calculation unit 44, etc.

In addition, when collecting basic data, it is possible to create a bank (list) of people whose voice tones are similar to that of the registered user, and then select a voice provider from the list to use as a starting point for creating a character.

Furthermore, in the platform disclosed herein, the registered person may override and directly participate in interactions with users.

In addition, in order to improve the immersiveness of the conversation, answer information may be calculated based on the real time. Moreover, instead of outputting text information in one speech bubble, it may be divided into several speech bubbles like a human being. It may be set not to display "..." during the generation of answer information. When a change is made to the user's profile, the AI (calculation unit 44, etc.) may recognize the difference from the previous time and reflect it in the answer information. If the URL of the user's SNS or the like is input, the calculation unit 44, etc. may create answer information based on the uploaded content. For example, the character may unexpectedly contact the user with "I like the store you just posted on the story!". In addition, as basic data for the calculation process by the calculation unit 44, etc., not only SNS content information and location information of the first terminal 48 but also app information in the mobile phone of the registered user may be obtained. For example, by linking with a health-related app, answer information according to the user's physical condition and amount of exercise may be created. For example, the character can be made to say, "Aren't you getting enough exercise recently?" If linked with location information, the character may talk based on the places you went to today (restaurants, department stores, etc.). The web browsing information of the registrant may also be used. If this information can be obtained from the user as well as the registrant, the calculation unit 44 or the like may perform matching between the registrant and the user, and the matching content may be reflected in the answer information. For example, since hobbies and tastes can be inferred from browsing history, it becomes possible to have a conversation after understanding the hobbies and tastes. Also, by answering with real-time information, it is possible to provide a platform that eliminates the boundary between the virtual world of characters and reality. Also, when a system error occurs, it is possible to play simply recorded audio rather than AI-generated audio.

In addition, when a user uses a keyword related to Pain, such as "I want to meet you," on the platform, a conversation that leads to marketing activities for the character may be generated. For example, it is possible to have the character respond with something like "What about the swimsuit event?", and have the user refer to the event information on the Web and respond. Also, the user may upload factual information about the registrant to the website. In addition to the registrant, the management server 10 may be provided with an approval means for confirming and approving the factual relationship, and when the factual relationship is approved, points may be given to the user. For a conversation in which factual information appears, the accuracy of the factual information may be judged based on subsequent exchanges, and the information may be automatically approved. Also, registrants may mutually evaluate each other and revise their answer information. Also, a character community may be set up on the platform, and users may be awarded points or other benefits according to the level of their participation and the total conversation time.

The character may also be trained by the calculation unit 44 or the like, and the adapter with fine-tuned parameters may then be made to converse with the user (generate answer information).

1 Information processing system 10 Management server (computer)
12 Control unit 14 Character registration means 16 Question generation means 18 Location information acquisition means 20 SNS information acquisition means 22 Question transmission means 24 Answer reception means 26 Behavior conversion means 28 Content registration means 30 Question input means 32 Answer output means 34 Scoring means 36 Intimacy degree calculation means 38 Display instruction means 40 Storage unit 42 Communication interface unit 44 Calculation unit 46 Language model server (calculation unit)
48 First terminal 50 Second terminal 52 Web server 54 Communication network

Claims (31)

A program for causing a computer to function as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means,
the character registration means registers a character, and when registering the character, also registers information regarding attributes corresponding to the character;
the question transmission means transmits question information regarding the character, the question information including question information associated with an attribute of the character, to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
The answer output means is a program in which, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and the calculated answer information is transmitted to the second terminal. The computer is further caused to function as a question generation means,
2. The program according to claim 1 , wherein the question generating means obtains the question information by inputting a prompt including an attribute of the character and a request for generating question information to the calculation unit or a calculation unit other than the calculation unit. The character registration means registers a plurality of characters,
2. The program according to claim 1, wherein the question input means, upon receiving a selected character and question information for the selected character from the second terminal, inputs the received question information to the calculation unit. A program for causing a computer to function as a character registration means, a question transmission means, a response reception means, a question input means, a response output means , and a scoring means,
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
the answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information transmitted to the first terminal by the question transmission means and the answer information received from the first terminal by the answer reception means, and transmits the calculated answer information to the second terminal;
The program, wherein when the scoring means receives information regarding an evaluation of the answer information from the second terminal, it scores the answer information based on the received information regarding the evaluation and transmits information regarding the score of the answer information to the first terminal . The computer is further caused to function as a closeness calculation means,
the intimacy calculation means calculates an intimacy level between the user of the second terminal and the character,
5. The program according to claim 4 , wherein the scoring means scores answer information about the received information on the evaluation in accordance with the degree of intimacy calculated by the degree of intimacy calculation means. The computer is further caused to function as a display instruction means,
The character registration means registers a plurality of characters,
the question input means, when receiving a selected character and question information for the selected character from the second terminal, inputs the received question information to the calculation unit;
The program according to claim 4 or 5, wherein the display instruction means determines an order in which the multiple character candidates are displayed based on the score of the answer information calculated by the scoring means, and transmits a display instruction signal to the second terminal so that the character candidates are displayed in accordance with the determined display order. A program for causing a computer to function as a character registration means, a question transmission means, a response reception means, a position information acquisition means, a question input means, and a response output means,
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the location information acquisition means receives information regarding the location of the first terminal from the first terminal;
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information and information regarding the position of the first terminal acquired by the position information acquisition means to a calculation unit;
The answer output means is a program in which, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information sent to the first terminal by the question sending means, the answer information received from the first terminal by the answer receiving means, and information regarding the location of the first terminal acquired by the location information acquisition means, and then transmits the calculated answer information to the second terminal. The computer is further caused to function as an SNS information acquisition means,
The SNS information acquisition means receives content information of an SNS account related to the registrant who has registered the character,
The program according to claim 1, wherein when the calculation unit calculates answer information to the question information transmitted from the second terminal, the question input means also inputs SNS content information acquired by the SNS information acquisition means to the calculation unit, thereby reflecting the SNS content information in the calculation of the answer information. A program for causing a computer to function as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means,
The character registration means registers a character,
the question transmission means transmits question information about the character to a first terminal in a first manner ;
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner ;
the question input means, when receiving question information for the character in a first manner from a second terminal operated by a user, inputs the received question information in the first manner to a calculation unit;
The answer output means is a program in which, in the calculation unit, when answer information to the question information input by the question input means is calculated in a second manner based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, the calculated answer information in the second manner is transmitted to the second terminal. The computer is further caused to function as a mode conversion means,
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
10. The program according to claim 9 , wherein the answer output means also transmits answer information of the first aspect calculated in the calculation unit to the second terminal. A program for causing a computer to function as a character registration means, a question transmission means, a response reception means, a manner conversion means, a question input means, and a response output means,
The character registration means registers a character,
the question transmission means transmits question information about the character to a first terminal in a first manner ;
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner ;
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
the question input means, when receiving question information for the character in a first manner from a second terminal operated by a user, inputs the received question information in the first manner to a calculation unit;
The answer output means is a program in which, in the calculation unit, when answer information to the question information input by the question input means is calculated in a first manner based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, the calculated answer information in the first manner is transmitted to the second terminal. The question transmission means transmits question information to the first terminal in a first manner,
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a first manner;
the question input means inputs question information received from the second terminal in a first manner to the calculation unit;
9. The program according to claim 1, 2, 3, 4, 5 , 7 or 8 , wherein the answer output means transmits answer information of a first aspect calculated in the calculation unit to the second terminal. A program for causing a computer to function as a character registration means, an answer acceptance means, a question input means, an answer output means, and a scoring means,
The character registration means registers a character,
the answer receiving means receives question information and corresponding answer information regarding the character from a first terminal;
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
the answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information and answer information accepted by the answer accepting means from the first terminal, and transmits the calculated answer information to the second terminal;
The program, wherein when the scoring means receives information regarding an evaluation of the answer information from the second terminal, it scores the answer information based on the received information regarding the evaluation and transmits information regarding the score of the answer information to the first terminal . A program for causing a computer to function as a character registration means, a response reception means, a position information acquisition means, a question input means, and a response output means,
The character registration means registers a character,
the answer receiving means receives question information and corresponding answer information regarding the character from a first terminal;
the location information acquisition means receives information regarding the location of the first terminal from the first terminal;
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information and information regarding the position of the first terminal acquired by the position information acquisition means to a calculation unit;
The answer output means is a program in which, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information and answer information received by the answer receiving means from the first terminal and information regarding the location of the first terminal acquired by the location information acquisition means, and the calculated answer information is transmitted to the second terminal. A program for causing a computer to function as a character registration means, an answer acceptance means, a question input means, and an answer output means,
The character registration means registers a character,
the answer receiving means receives question information and corresponding answer information regarding the character from a first terminal in a second manner ;
the question input means, when receiving question information for the character in a first manner from a second terminal operated by a user, inputs the received question information in the first manner to a calculation unit;
The answer output means is a program in which, in the calculation unit, when answer information to the question information input by the question input means is calculated in a second manner based on the question information and answer information received by the answer receiving means from the first terminal, the calculated answer information in the second manner is transmitted to the second terminal. A program for causing a computer to function as a character registration means, a response reception means, a manner conversion means, a question input means, and a response output means,
The character registration means registers a character,
the answer receiving means receives question information and corresponding answer information regarding the character from a first terminal in a second manner ;
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
the question input means, when receiving question information for the character in a first manner from a second terminal operated by a user, inputs the received question information in the first manner to a calculation unit;
The answer output means is a program in which, in the calculation unit, when answer information to the question information input by the question input means is calculated in a first manner based on the question information and answer information received by the answer receiving means from the first terminal , the calculated answer information in the first manner is transmitted to the second terminal. A computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means by executing a program,
the character registration means registers a character, and when registering the character, also registers information regarding attributes corresponding to the character;
the question transmission means transmits question information regarding the character, the question information including question information associated with an attribute of the character, to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
The answer output means is a computer in which, in the calculation unit, answer information to the question information input by the question input means is calculated based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and the calculated answer information is transmitted to the second terminal. A computer that functions as a character registration means, a question transmission means, a response reception means, a question input means, a response output means, and a scoring means by executing a program,
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information to a calculation unit;
the answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information transmitted to the first terminal by the question transmission means and the answer information received from the first terminal by the answer reception means, and transmits the calculated answer information to the second terminal;
The scoring means is a computer that, when it receives information regarding an evaluation of the answer information from the second terminal, scores the answer information based on the received information regarding the evaluation and transmits information regarding the score of the answer information to the first terminal . A computer that functions as a character registration means, a question transmission means, a response reception means, a position information acquisition means, a question input means, and a response output means by executing a program,
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the location information acquisition means receives information regarding the location of the first terminal from the first terminal;
the question input means, when receiving question information for the character from a second terminal operated by a user, inputs the received question information and information regarding the position of the first terminal acquired by the position information acquisition means to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information sent to the first terminal by the question sending means, the answer information received from the first terminal by the answer receiving means, and information regarding the location of the first terminal acquired by the location information acquisition means, and transmits the calculated answer information to the second terminal. A computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means by executing a program,
The character registration means registers a character,
the question transmission means transmits question information about the character to a first terminal in a first manner ;
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner ;
the question input means, when receiving question information for the character in a first manner from a second terminal operated by a user, inputs the received question information in the first manner to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means in a second manner based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and transmits the calculated answer information in the second manner to the second terminal. A computer that functions as a character registration means, a question transmission means, a response reception means, a manner conversion means, a question input means, and a response output means by executing a program,
The character registration means registers a character,
the question transmission means transmits question information about the character to a first terminal in a first manner ;
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner ;
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
the question input means, when receiving question information for the character in a first manner from a second terminal operated by a user, inputs the received question information in the first manner to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means in a first manner based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and transmits the calculated answer information in the first manner to the second terminal. a computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means by executing a program;
a second terminal operated by a user;
A system comprising:
the character registration means registers a character, and when registering the character, also registers information regarding attributes corresponding to the character;
the question transmission means transmits question information regarding the character, the question information including question information associated with an attribute of the character, to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from the second terminal, inputs the received question information to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and transmits the calculated answer information to the second terminal. a computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, a response output means, and a scoring means by executing a program;
a second terminal operated by a user;
A system comprising:
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the question input means, when receiving question information for the character from the second terminal, inputs the received question information to a calculation unit;
the answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information transmitted to the first terminal by the question transmission means and the answer information received from the first terminal by the answer reception means, and transmits the calculated answer information to the second terminal;
The system wherein, when the scoring means receives information regarding an evaluation of the answer information from the second terminal, it scores the answer information based on the received information regarding the evaluation and transmits information regarding the score of the answer information to the first terminal. a computer that functions as a character registration means, a question sending means, a response receiving means, a position information acquisition means, a question input means, and a response output means by executing a program;
a second terminal operated by a user;
A system comprising:
The character registration means registers a character,
the question transmission means transmits question information regarding the character to a first terminal;
the answer receiving means receives answer information to the question information transmitted by the question transmitting means from the first terminal,
the location information acquisition means receives information regarding the location of the first terminal from the first terminal;
the question input means, when receiving question information for the character from the second terminal, inputs the received question information and information regarding the position of the first terminal acquired by the position information acquisition means to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means based on the question information sent to the first terminal by the question sending means, the answer information received from the first terminal by the answer receiving means, and information regarding the location of the first terminal acquired by the location information acquisition means, and transmits the calculated answer information to the second terminal. a computer that functions as a character registration means, a question sending means, a response receiving means, a question input means, and a response output means by executing a program;
a second terminal operated by a user;
A system comprising:
The character registration means registers a character,
the question transmission means transmits question information about the character to a first terminal in a first manner ;
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner ;
the question input means, when receiving question information for the character from the second terminal in a first manner , inputs the received question information in the first manner to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means in a second manner based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and transmits the calculated answer information in the second manner to the second terminal. a computer that functions as a character registration means, a question transmission means, a response reception means, a manner conversion means, a question input means, and a response output means by executing a program;
a second terminal operated by a user;
A system comprising:
The character registration means registers a character,
the question transmission means transmits question information about the character to a first terminal in a first manner ;
the answer receiving means receives, from the first terminal, answer information to the question information transmitted by the question transmitting means in a second manner ;
The manner conversion means converts the answer information of the second manner accepted by the answer accepting means into answer information of a first manner,
the question input means, when receiving question information for the character from the second terminal in a first manner , inputs the received question information in the first manner to a calculation unit;
The answer output means, in the calculation unit, calculates answer information to the question information input by the question input means in a first manner based on the question information sent to the first terminal by the question sending means and the answer information received from the first terminal by the answer receiving means, and transmits the calculated answer information in the first manner to the second terminal. An information processing method executed by a computer having a control unit,
a character registration step in which the control unit registers a character and information on attributes corresponding to the character ;
a question transmission step of transmitting, by the control unit, question information regarding the character, including question information associated with an attribute of the character, to a first terminal;
a response receiving step of the control unit receiving response information to the question information from the first terminal;
a question input step of, when the control unit receives question information for the character from a second terminal operated by a user, inputting the received question information to a calculation unit;
a response output step of the control unit calculating, in the calculation unit, response information to the question information inputted in the question input step based on the question information transmitted to the first terminal in the question transmission step and the response information received from the first terminal in the response reception step, and transmitting the calculated response information to the second terminal;
An information processing method comprising: An information processing method executed by a computer having a control unit,
a character registration step in which the control unit registers a character;
a question transmission step of the control unit transmitting question information regarding the character to a first terminal;
a response receiving step of the control unit receiving response information to the question information from the first terminal;
a question input step of, when the control unit receives question information for the character from a second terminal operated by a user, inputting the received question information to a calculation unit;
a response output step of the control unit calculating, in the calculation unit, response information to the question information inputted in the question input step based on the question information transmitted to the first terminal in the question transmission step and the response information received from the first terminal in the response reception step, and transmitting the calculated response information to the second terminal;
a scoring step of, when the control unit receives information regarding an evaluation of the answer information from the second terminal, scoring the answer information based on the received information regarding the evaluation and transmitting information regarding the score of the answer information to the first terminal;
An information processing method comprising: An information processing method executed by a computer having a control unit,
a character registration step in which the control unit registers a character;
a question transmission step of the control unit transmitting question information regarding the character to a first terminal;
a response receiving step of the control unit receiving response information to the question information from the first terminal;
a location information acquisition step of the control unit receiving information regarding the location of the first terminal from the first terminal;
a question input step of inputting, when the control unit receives question information for the character from a second terminal operated by a user, the received question information and information regarding the position of the first terminal acquired in the position information acquisition step into a calculation unit;
a response output step of transmitting the calculated response information to the second terminal when the control unit calculates, in the calculation unit, response information to the question information inputted in the question input step based on the question information transmitted to the first terminal in the question transmitting step, the response information received from the first terminal in the response receiving step, and information on the location of the first terminal acquired in the location information acquiring step;
An information processing method comprising: An information processing method executed by a computer having a control unit,
a character registration step in which the control unit registers a character;
a question transmission step of the control unit transmitting question information regarding the character to a first terminal in a first manner ;
a response receiving step of receiving, by the control unit, response information to the question information from the first terminal in a second manner ;
a question input step of, when the control unit receives question information for the character in a first manner from a second terminal operated by a user, inputting the received question information in the first manner to a calculation unit;
a response output step of transmitting the calculated response information in the second mode to the second terminal when the control unit calculates, in the calculation unit, response information to the question information inputted in the question input step in a second mode based on the question information transmitted to the first terminal in the question transmitting step and the response information received from the first terminal in the response receiving step;
An information processing method comprising: An information processing method executed by a computer having a control unit,
a character registration step in which the control unit registers a character;
a question transmission step of the control unit transmitting question information regarding the character to a first terminal in a first manner ;
a response receiving step of receiving, by the control unit, response information to the question information from the first terminal in a second manner ;
a mode conversion step in which the control unit converts the answer information of the second mode received in the answer receiving step into answer information of a first mode;
a question input step of, when the control unit receives question information for the character in a first manner from a second terminal operated by a user, inputting the received question information in the first manner to a calculation unit;
a response output step of transmitting the calculated response information in the first mode to the second terminal when the control unit calculates, in the calculation unit, response information to the question information inputted in the question input step in a first manner based on the question information transmitted to the first terminal in the question transmission step and the response information received from the first terminal in the response reception step;
An information processing method comprising:

Images