JP7190073B1 - Information processing device and information processing method - Google Patents

Abstract

[PROBLEMS] To transmit information about services provided in an area to people who come near a predetermined area by means of transportation such as a train or a bus. [Solution] Position specifying information that can identify the position of a business operator's terminal that provides a transportation provision service to a user or an information terminal of a user that uses the transportation provision service, and user identification information that identifies the user. A payment request acquisition unit 331 that acquires a payment request requesting payment of the usage fee of the transportation provision service, a payment processing unit 332 that settles the usage fee based on the payment request, and a payment processing unit 332 After payment, transmission control for transmitting information about other services different from the transportation provision service that can be provided to the user in the area corresponding to the position specified by the position specifying information acquired by the payment request acquisition unit 331 to the information terminal of the user. a portion 335; [Selection drawing] Fig. 2

Description

The present invention relates to an information processing apparatus and information processing method for transmitting benefits that can be used at a store.

2. Description of the Related Art It is widely practiced to issue benefits such as coupons that can be used for purchasing goods or services at stores. For example, Patent Literature 1 describes transmitting information indicating a privilege to a user's information terminal located within a predetermined range from the location of the store.

JP 2016-71652 A

In the case of a store whose main customer target is users who visit the area where the store is located by means of transportation such as trains and buses, users who use these means of transportation rather than those who live near the store It is desirable to provide information to people who come near the store by However, in the conventional technology, there was a problem that information was transmitted regardless of whether or not a person came near the store using these means of transportation.

The present invention has been made in view of the above circumstances, and transmits information on services that can be provided in an area to people who come near a predetermined area using transportation means such as trains and buses. It is an object of the present invention to provide an information processing apparatus or an information processing method capable of

The information processing apparatus according to the first aspect of the present invention includes position specifying information capable of specifying the position of the operator terminal of the operator who provides the transportation provision service to the user or the information terminal of the user who uses the transportation provision service. and user identification information for identifying the user; and a payment processing unit that, after payment by the payment processing unit, is different from the transportation provision service that can be provided to the user in the area corresponding to the location specified by the location identification information acquired by the payment request acquisition unit. and a transmission control unit for transmitting information about other services to the information terminal of the user.

The transmission control unit may transmit, as the information on the other service, information on a privilege that can be used when paying a usage fee for the other service to the information terminal of the user. The transmission control unit, as the information on the other service, can be used when paying the usage fee of the other service with the same payment method as the payment method used to settle the usage fee of the transportation providing service. The privilege may be transmitted to the information terminal of the user.

The transmission control unit may transmit information about the other service to the information terminal of the user together with information notifying that payment of the usage fee for the transportation providing service by the payment processing unit has been completed. . The transmission control unit may transmit information on the other service including information on a location where the other service is provided to the information terminal of the user.

The transmission control unit may transmit, to the information terminal of the user, information about other services that can be provided during a time slot corresponding to the date and time of the payment processed by the payment processing unit. The transmission control unit may transmit information on the other service corresponding to the amount of the payment processed by the payment processing unit to the information terminal of the user.

The payment request acquisition unit acquires information related to payment of usage fees for the transportation provision service, and the transmission control unit causes the payment processing unit to process the conditions set by the business operator that provides the other service. Information on the other service may be transmitted to the information terminal of the user when the content of the payment made is satisfied. The information processing device further includes a user information acquisition unit that acquires information about the user, and a specification unit that specifies attributes of the user based on the information about the user acquired by the user information acquisition unit, The transmission control unit may transmit information about the other service corresponding to the attribute of the user specified by the specifying unit to the information terminal of the user.

The information processing apparatus includes a user information acquisition unit that acquires information indicating a history of movement of the user; a specifying unit that specifies a tendency to visit the area, and the transmission control unit, on the condition that the tendency specified by the specifying unit satisfies a predetermined condition, relates to the other service corresponding to the area Information may be transmitted to the user's information terminal.

The payment request acquisition unit may acquire the position specifying information from the business operator's terminal mounted on a vehicle that provides the transportation provision service. The payment request acquisition unit receives information from the operator terminal installed as a payment machine for adjusting the usage fee of the transportation provision service when the user gets off the vehicle providing the transportation provision service. Specific information may be acquired.

An information processing method according to a second aspect of the present invention is executed by a computer to identify the position of a business operator's terminal that provides a transportation provision service to a user or an information terminal of a user that uses the transportation provision service. obtaining a payment request requesting payment of a usage fee for the transportation providing service, the payment request including possible location specifying information and user identification information for identifying the user; and after payment of the usage fee, providing information on other services different from the transportation means providing service that can be provided to the user in the area corresponding to the location specified by the acquired location specifying information. and sending to the user's information terminal.

Advantageous Effects of Invention According to the present invention, it is possible to transmit information about services provided in an area to people who come near a predetermined area by means of transportation such as trains and buses.

1 shows an overview of an information processing system according to a first embodiment; 1 shows the configuration of an information processing device; 4 shows an example of service reference information stored in a storage unit; 4 shows another example of service reference information. 4 shows an example of service reference information stored in a storage unit; 3 shows another example of acquisition of position specifying information by the payment request acquisition unit. Examples of information about other services are shown. FIG. 10 is a sequence diagram showing a processing procedure for providing a privilege by the information processing system;

[Overview of information processing system]
FIG. 1 shows an overview of an information processing system S according to the first embodiment. The information processing system S includes an information terminal 1 , a business terminal 2 and an information processing device 3 . The information terminal 1 is, for example, a smart phone of a user of a transportation provision service. Information terminal 1 communicates with information processing device 3 via a network. The information terminal 1 is capable of paying the usage fee for the transport means providing service using a two-dimensional code such as a QR code (registered trademark) or another type of code such as a bar code. The transportation providing service is, for example, a taxi. The transportation providing service may be a train or a bus.

The operator terminal 2 is a computer installed in a vehicle such as a taxi that provides transportation provision services. The operator terminal 2 communicates with the information processing device 3 via the network.

The information processing device 3 is, for example, a server. The information processing device 3 communicates with the information terminal 1 and the operator terminal 2 via the network. When the user of the information terminal 1 settles the usage fee for the vehicle that provides the transportation provision service by means of payment means such as a QR code, the information processing system S transmits information on other services different from the transportation provision service to the user's information. It is characterized by transmitting to the terminal 1. Hereinafter, the flow of processing in which the information processing system S transmits information on other services to the information terminal of the user will be described with reference to FIG.

First, the user's information terminal 1 presents a QR code for payment of the usage fee of the transportation providing service when getting off the vehicle providing the transportation providing service ((1) in FIG. 1). The payment token (payment data string) that is the basis for displaying the QR code is stored in association with the first user identification information for identifying the user on the information processing device 3 side. , to identify the user who pays the usage fee using this QR code. The business terminal 2 reads this QR code with a reader (not shown) connected to the business terminal 2 .

The operator terminal 2 transmits to the information processing device 3 a settlement request for requesting settlement of the usage fee for the transportation providing service based on the read QR code ((2) in FIG. 1). The payment request includes position specifying information that can identify the location of the business operator terminal 2 of the business operator that provides transportation provision services to the user, a payment token corresponding to the QR code read by the business operator terminal 2, and the amount of payment. including. The position specifying information indicates the position of the operator's terminal 2 acquired by, for example, GPS (Global Positioning System).

The information processing device 3 settles the usage fee for the transportation providing service based on the acquired payment request ((3) in FIG. 1). The information processing device 3 associates and stores a plurality of areas with information on other services that can be provided to the user in each area. The other service is a service different from the transportation providing service used by the user of the information terminal 1 .

The information processing device 3 identifies information on other services stored in association with the area corresponding to the position identified by the position identification information included in the acquired payment request ((4) in FIG. 1). The information processing device 3 identifies the first user identification information stored in association with the payment token included in the acquired payment request. The information processing device 3 transmits information about the specified other service to the information terminal 1 of the user corresponding to the specified first user identification information ((5) in FIG. 1).

In this way, the information processing device 3 can provide other services that can be provided to the user in the area corresponding to the location of the user who got off the vehicle that provides the transportation provision service, that is, the location of the operator terminal 2 whose payment has been processed. can be sent to the information terminal 1 of the user. Therefore, the information processing device 3 can transmit useful information to users who are expected to use other services in this area. The information processing device 3 can provide effective sales promotion means to business operators that provide other services that mainly target users who visit this area using the transportation provision service. .

[Configuration of information processing device 3]
FIG. 2 shows the configuration of the information processing device 3. As shown in FIG. The information processing device 3 includes a communication section 31 , a storage section 32 and a control section 33 . The control unit 33 includes a payment request acquisition unit 331 , a payment processing unit 332 , a user information acquisition unit 333 , a specification unit 334 and a transmission control unit 335 .

The communication unit 31 is an interface for communicating with the information terminal 1 and the business terminal 2 via the network. The storage unit 32 is a storage medium including ROM (Read Only Memory), RAM (Random Access Memory), and the like. The storage unit 32 stores programs executed by the control unit 33 .

The storage unit 32 stores service reference information that associates one or more areas with information on other services that can be provided to users in the corresponding areas. Another service is, for example, a service of providing food and drinks at a restaurant in an area corresponding to the location where the user got off the vehicle for which the transportation payment service was provided. Information about other services is set in advance by, for example, a business operator that provides other services. Information about other services may be associated with all of one or more areas in the service reference information stored in the storage unit 32, and information about other services may be associated only with some areas in the service reference information. may have been

The information on other services is, for example, information on benefits that can be used when paying for other services, and information on shops and facilities that provide other services. Benefits may be discounts or discounts on usage fees when paying usage fees for other services, points are awarded in conjunction with payment of usage fees for other services, or predetermined gifts may be given. The privilege may be to give the user a stamp corresponding to an electronic stamp card held by the user. For example, by giving a certain amount of stamps corresponding to this electronic stamp card, the given stamps may be exchangeable for prizes.

The privilege can be used, for example, when paying the usage fee of another service with the same payment method as the payment method used to settle the usage fee of the transportation providing service. Information about other services may include information about where other services are provided.

Funds for this privilege are supplied, for example, from local governments in the area corresponding to this privilege. Funds for the privilege may be supplied from a business operator that provides other services, a telecommunications carrier that manages the information processing device, or a business operator that provides transportation means providing services.

FIG. 3 shows an example of service reference information stored in the storage unit 32. As shown in FIG. The service reference information shown in FIG. 3 contains the area names of a plurality of areas, information on privileges that can be used when paying for other services that can be provided to users in each area, and information on privileges to be distributed. associated with the time period.

In the example shown in the first row from the top and the first column from the left in FIG. It is associated with a privilege "X Ramen Coupon" that can be used when settling the usage fee for the service. In the example shown in the first row from the top and the second column from the left in FIG. 3, the area name is "A Town", the time period is "after 14:00", and the food and drink service is provided at the Y Izakaya store in this area. is associated with a privilege "Y Izakaya Coupon" that can be used when settling the usage fee of .

In the example shown in the second row from the top and the first column from the left in FIG. 3, the area name is "B town", the time period is "before 14:00", and food and drink are provided at the W noodle store in this area. is associated with a privilege "W Noodle Coupon" that can be used when settling the usage fee for the service. In the example shown in the second row from the top and the second column from the left in FIG. It is associated with a privilege "Z Steakhouse Coupon" that can be used when settling the usage fee for the service.

In the service reference information stored in the storage unit 32, the information indicating the area, such as the area name, may be further associated with information indicating a condition regarding the tendency of the user to visit the area. The area is a target area for transmitting information related to other services, or an area not targeted for transmitting information related to other services. The condition related to the tendency of the user to visit the area is an index used by the later-described identification unit 334 to identify the privilege based on the tendency of the user to visit the area, such as frequency and time period. The information indicating the conditions related to the user's tendency to visit the area indicates, for example, the conditions of the time zone in which the user visits the area. The information indicating a condition regarding a user's tendency to visit an area may indicate a condition on the frequency with which the user visits the area. The information indicating a condition regarding a user's tendency to visit an area may indicate a condition as to whether the user resides within the area.

In the service reference information stored in the storage unit 32, information indicating an area such as an area name may be further associated with attribute information indicating a user's attribute. FIG. 4 shows another example of service reference information. In the example of FIG. 4, the service reference information stored in the storage unit 32 associates an area name, a visit frequency condition with which the user visits a predetermined area, user attributes, and available benefits. ing.

In the example shown in FIG. 4, a user whose visit frequency to "Town A" is "less than 10 times per month" and whose user attribute is "likes cooking" is given a "cooking class experience" available in Town A. A user who visits "town A" more than 10 times a month and has a user attribute of "cooking" is provided with a "cooking class enrollment coupon". It is shown that.

In the example shown in the fourth line from the top of FIG. 4, the area name is "other than town A", the condition of visit frequency is "at least 10 times per month", and "none" indicates that privilege information is not sent to the user. is associated with. This item indicates that a user who has not visited A town is not provided with privilege information even if the frequency of visits to A town is 10 or more. In the service reference information stored in the storage unit 32, benefits may be associated with all combinations of areas, visit frequency conditions, and user attributes, or benefits may be associated with only some combinations. good.

In the service reference information stored in the storage unit 32, the information indicating the area such as the area name may be further associated with the information indicating the payment amount condition. FIG. 5 shows an example of service reference information stored in the storage unit 32. As shown in FIG. The service reference information shown in FIG. 5 includes area names of a plurality of areas, information on benefits that can be used when paying for other services that can be provided to the user in each area, and transportation provision service. is associated with the settlement amount of the usage fee.

In the example shown in the first row from the top and the second column from the left in FIG. It is associated with a privilege "U store coupon (200 yen discount)" that can be used when paying for products at the store. This item indicates that a user who has paid 5,000 yen or more as a usage fee for a transportation providing service such as a taxi is provided with a privilege that can be used at the U store in A town. For example, when a company that provides a transportation provision service and a business operator that operates a U store are affiliated, the conditions for this settlement amount are set by the business operator that provides the transportation provision service.

In the example shown in the first row from the top and the first column from the left in FIG. 5, the area name "A town" and the settlement amount "less than 5000 yen" are not associated with any available benefits. This item indicates that a user who has paid less than 5,000 yen as the usage fee for the transportation provision service is not provided with any available benefits.

In the example shown in the second row from the top and the second column from the left in FIG. 5, the area name "other than town A" and the payment amount "5000 yen or more" are not associated with any available benefits. This item indicates that benefits are not provided in towns other than town A, regardless of whether or not the user has paid 5,000 yen or more as a usage fee for transportation providing services such as taxis.

The storage unit 32 stores QR code issuance history information that associates a QR code issued by a payment request acquisition unit 331 (to be described later) with first user identification information for identifying the user of the information terminal 1 . The first user identification information is the user ID of the user of the information terminal 1, but may be a mobile phone number or an e-mail address. The storage unit 32 stores movement history information that associates the first user identification information of the user, the position specifying information for specifying the position of the information terminal 1 of the user, and the acquisition time when this position specifying information is acquired. It is

The controller 33 in FIG. 2 is, for example, a CPU (Central Processing Unit). The control unit 33 functions as a payment request acquisition unit 331 , a payment processing unit 332 , a user information acquisition unit 333 , a specification unit 334 and a transmission control unit 335 by executing programs stored in the storage unit 32 .

The payment request acquisition unit 331 communicates with the information terminal 1 or the business operator terminal 2 via the communication unit 31 . For example, the payment request acquisition unit 331 receives an issuance request requesting the issuance of a QR code and a first Get user identification information. The first user identification information is the user ID of the user of the information terminal 1, but may be a mobile phone number or an e-mail address.

The payment request acquisition unit 331 issues a QR code based on the acquired issue request. The payment request acquisition unit 331 transmits to the information terminal 1 a payment token for displaying the issued QR code. The payment request acquisition unit 331 causes the storage unit 32 to store QR code issuance history information that associates the first user identification information with the payment token.

The payment request acquisition unit 331 acquires a payment request requesting payment for the usage fee of the transportation providing service. The payment request acquisition unit 331 acquires a payment request from, for example, the operator terminal 2 mounted on the vehicle that provides the transportation provision service. The payment request acquisition unit 331 transmits a payment token corresponding to the issued QR code to the information terminal 1 when executing payment by QR code payment of the CPM (Consumer Presented Mode) method, and then acquires the QR code. A payment request to be made is acquired from the operator terminal 2 . The payment request acquisition unit 331 may acquire the payment request from the information terminal 1 when executing MPM (Merchant Presented Mode) QR code payment. Further, the payment method for the usage fee of the transportation provision service is not limited to QR code payment, and may be credit card payment or NFC (Near Field Communication) payment.

The payment request acquisition unit 331 acquires information regarding the payment of the usage fee for the transportation providing service. The payment request acquired by the payment request acquisition unit 331 includes location specifying information for specifying the location of the business operator terminal 2 of the business operator that provides the user with the transportation provision service, user identification information, and information on payment. It is included. In the example of this specification, a QR code is used as user identification information for identifying a user in CPM payment. The information related to payment includes, for example, the name of the transportation providing service to be settled, the business operator ID of the business operator that provided this transportation providing service, and the payment amount.

The payment request acquisition unit 331 may acquire the payment request from the information terminal 1 . The payment request acquisition unit 331 acquires a payment request containing position specific information that can identify the position of the information terminal 1 of the user who uses the transportation provision service, instead of the position specific information that identifies the position of the operator terminal 2. It may be acquired from the terminal 1 or the like.

Moreover, the payment request acquisition unit 331 is not limited to the example of acquiring the position specifying information from the operator terminal 2 mounted on the vehicle that provides the transportation provision service. For example, the payment request acquisition unit 331 obtains the position specifying information from the operator terminal 2 installed as a payment machine for adjusting the usage fee for the transportation provision service when the user gets off the vehicle that provides the transportation provision service. may be obtained.

FIG. 6 shows another example of how the payment request obtaining unit 331 obtains position specifying information. In the example of FIG. 6, the operator's terminal 2 is installed at the ticket gate of the station as a payment machine for adjusting the usage fee of the railway. The operator terminal 2 acquires the user's first user identification information from the user's information terminal 1 by non-contact communication when the user exits the vehicle and passes through the ticket gate. The operator terminal 2 transmits to the information processing device 3 a payment request including position specifying information for specifying the position of the operator terminal 2 and the acquired first user identification information. In the example of FIG. 6 , the position specifying information is the operator terminal ID for identifying the operator terminal 2 . The payment request acquisition unit 331 outputs the acquired payment request to the payment processing unit 332 and the identification unit 334 .

[Payment of usage fee]
Based on the payment request acquired by the payment request acquisition unit 331, the payment processing unit 332 settles the usage fee for the transportation providing service. First, the payment processing unit 332 reads the QR code issuance history information stored in the storage unit 32 from the storage unit 32 . The payment processing unit 332 refers to the read QR code issuance history information, and obtains the first user identification information stored in association with the QR code that matches the QR code included in the payment request acquired by the payment request acquisition unit 331. identify. The settlement processing unit 332 determines whether or not the balance of the electronic currency held by the user corresponding to the specified first user identification information is equal to or greater than the settlement amount for the transportation provision service. The payment processing unit 332 determines whether or not the business operator whose business operator ID is included in the payment request is a business operator capable of QR code payment.

The payment processing unit 332 calculates the balance of the electronic currency held by the user whose business operator ID included in the payment request is a business operator who can make payments using the QR code, and who corresponds to the identified first user identification information. is equal to or greater than the settlement amount of the usage fee for the transportation provision service, the settlement corresponding to the settlement request is executed. If the business operator whose business operator ID is included in the payment request is not a business operator that can make payments using the QR code, or if the business operator corresponding to the specified first user identification information has a balance of electronic currency held by the user, the payment processing unit 332 is less than the settlement amount for the usage fee of the transportation providing service, the settlement corresponding to the settlement request is not executed.

[Get information about users]
The user information acquisition unit 333 acquires information about the user before the payment processing unit 332 acquires the payment request. The user information acquisition unit 333 acquires movement history information indicating a history of movement of the user as information about the user. For example, the user information acquisition unit 333 acquires position specifying information for specifying the position of the user from the information terminal 1 at regular intervals. The user information acquisition unit 333 associates the first user identification information of the user, the acquired position specifying information, and the acquisition time at which the position specifying information was acquired, and stores them in the storage unit 32 as movement history information.

The user information acquisition unit 333 may acquire, as information about the user, a payment history in which the payment processing unit 332 processes the price of the product purchased by the user or the usage fee of the service. The user information acquisition unit 333 may acquire a payment history that associates the name of the product or service purchased by the user, the payment time, and the payment amount, and store the acquired payment history in the storage unit 32. .

[Identification of information about other services]
The specifying unit 334 specifies information about other services that can be provided to the user in the area corresponding to the position specified by the position specifying information acquired by the payment request acquisition unit 331 . Other services are services different from the transportation provision service. First, the specifying unit 334 reads the service reference information stored in the storage unit 32 from the storage unit 32 . The specifying unit 334 refers to the read service reference information and specifies information about other services stored in association with the area corresponding to the position specified by the position specifying information acquired by the payment request acquiring unit 331. .

More specifically, the specifying unit 334 specifies information about other services that can be provided during the time slot corresponding to the date and time of the payment processed by the payment processing unit 332 . The specifying unit 334 refers to the service reference information stored in the storage unit 32, and determines the area corresponding to the location specified by the location specifying information included in the payment request and the date and time of the payment processed by the payment processing unit 332. Identify information related to other services associated with the time period corresponding to . In the example of FIG. 3, if the area corresponding to the position specified by the position specifying information is "B town" and the payment date and time processed by the payment processing unit 332 is 12:00, The privilege "W Noodle Coupon" stored in association with the area name "B town" and the time period "before 14:00" is specified as information on other services.

The identifying unit 334 may identify attributes of the user based on the information about the user acquired by the user information acquiring unit 333 . More specifically, the specifying unit 334 refers to the QR code issuance history information stored in the storage unit 32 to specify the first user identification information corresponding to the QR code included in the payment request. The identification unit 334 refers to the payment history stored in the storage unit 32, and the total payment amount for which the user corresponding to the identified first user identification information purchased food-related products or services within a predetermined period is the first criterion. If higher than the value, identify the attribute of the user as "likes to cook". The first reference value is, for example, the average value of the total settlement amount of a plurality of users purchasing products or services related to cooking within a predetermined period.

The identification unit 334 refers to the payment history stored in the storage unit 32, and the total amount of payments made by the user corresponding to the identified first user identification information for purchasing sports-related products or services within a predetermined period is the second criterion. If it is higher than the value, the attribute of the user is identified as "sports lover". The second reference value is the average value of the total settlement amount for a plurality of users who have purchased sports-related products or services within a predetermined period.

The identifying unit 334 may identify the tendency of the user to visit the area based on the information obtained by the user information obtaining unit 333 and indicating the history of movement of the user. For example, the specifying unit 334 specifies the frequency with which the user visits the area per unit time. The identifying unit 334 may identify the time slot in which the user visits the area most frequently as the tendency of the user to visit the area.

The identifying unit 334 may identify information about other services corresponding to the area on condition that the identified user's tendency satisfies a predetermined condition. The identifying unit 334 may identify information about other services corresponding to the identified attributes of the user. For example, it is assumed that the identifying unit 334 identifies that the number of visits to a predetermined area is 15 times per month as the user's tendency, and that he likes cooking as the user's attribute. At this time, the specifying unit 334 refers to the service reference information shown in FIG. Identify the “Cooking Class Enrollment Coupon”.

As another example, the specifying unit 334 determines that the area corresponding to the position specified by the position specifying information acquired by the payment request acquisition unit 331 is “A town”, and the user visits A town per month. It is assumed that 3 times is specified as the user's tendency, and that the user's liking for sports is specified as the user's attribute. The identification unit 334 refers to the service reference information shown in FIG. 4 to refer to the area name “Town A”, the condition of visit frequency “less than 10 times per month”, the user attribute “sports enthusiast”, Identify the perk "gym experience coupon" associated with the .

As another example, the identification unit 334 determines that the area corresponding to the location identified by the location identification information acquired by the payment request acquisition unit 331 is “other than town A”, and the frequency with which the user visits town A is January. Suppose that you have identified 20 times per day as a user tendency, and that you have identified a love of sports as an attribute of the user. The identifying unit 334 identifies that no privilege is associated with the area name “other than town A” and the condition of visit frequency “10 times or more per month”. In this way, the identification unit 334 selects a privilege corresponding to the user's attribute or user's tendency, so that the interest of the user who received the privilege can be attracted.

Since the specifying unit 334 sends users who visit the area relatively frequently a benefit different from that for users who visit the area relatively infrequently, the specifying unit 334 gives priority to users who visit the area frequently. Efficient sales promotion means can be provided to business operators who want to attract customers. The specifying unit 334 can provide efficient sales promotion means to businesses that preferentially attract users such as tourists who visit areas relatively infrequently.

If there is no information related to other services stored in association with the specified user's tendency or the specified user's attribute in the service reference information stored in the storage unit 32, the specifying unit 334 Do not identify any information related to the Service. Further, the specifying unit 334 may specify information about other services corresponding to this area on condition that the user is a resident in the area in the specified tendency of the user.

The identifying unit 334 may identify information about other services corresponding to the amount of payment processed by the payment processing unit 332 . The identification unit 334 refers to the service reference information stored in the storage unit 32, and determines the area corresponding to the position indicated by the position identification information acquired by the payment request acquisition unit 331 and the location of the payment processed by the payment processing unit 332. Identify the benefits that correspond to the amounts. In the example shown in FIG. 5, the identification unit 334 determines that the amount of payment processed by the payment processing unit 332 for the usage fee of the transportation provision service for which the user visited the destination within the area name "A town" is 8000 yen. In this case, the privilege "U store coupon (200 yen discount)" that can be used for the payment of the product at the U store associated with the area name "A town" and the payment amount "5000 yen or more" Identify.

The identification unit 334 determines that the area name " A town” and the amount of payment “less than 5000 yen” are not associated with any available benefits. At this time, the specifying unit 334 does not specify the privilege. When the settlement processing unit 332 processes the usage fee of the transportation provision service for which the user visited the destination with the area name "Other than A town" and the amount of settlement is 8000 yen, the specifying unit 334 determines that the area name " It is specified that no available privilege is associated with "other than A town" and the amount of payment "5000 yen or more". At this time, the specifying unit 334 does not specify the privilege.

The specifying unit 334 specifies a privilege that can be used for settlement of the usage amount of another service corresponding to the settlement amount of the usage amount of the transportation providing service by the user. Therefore, the specifying unit 334 can provide an effective sales promotion method to other service providers who want to attract users of the customer base corresponding to this payment amount. The specifying unit 334 outputs information about the specified other service to the transmission control unit 335 .

[Transmission of information about other services]
The transmission control unit 335 transmits various types of information to the user's information terminal 1 via the communication unit 31 . After the payment is made by the payment processing unit 332 , the transmission control unit 335 transmits information about the other service specified by the specifying unit 334 to the user's information terminal 1 . For example, the transmission control unit 335 transmits privilege information indicating the privilege specified by the specifying unit 334 to the user's information terminal 1 as information about other services.

The transmission control unit 335 transmits information on other services to the information terminal 1 of the user when the content of the payment processed by the payment processing unit 332 satisfies the conditions set by the business operator that provides the other services. good too. The transmission control unit 335 does not transmit information about other services to the information terminal 1 of the user when the content of the payment processed by the payment processing unit 332 does not satisfy the conditions set by the business operator that provides the other services. may For example, when the date and time of payment processed by the payment processing unit 332 is the date and time specified by the business operator that provides the other service, the transmission control unit 335 transmits information about the other service to the user's information terminal. may The content of payment may be a place of payment such as a station, the number of times of payment or the frequency of payment at this place of payment.

The transmission control unit 335 transmits information regarding other services to the information terminal 1 of the user together with payment completion notification information for notifying that the payment of the usage fee for the transportation provision service by the payment processing unit 332 has been completed. The transmission control unit 335 transmits to the information terminal 1 of the user information about other services, including information about where the other services are provided.

FIG. 7 shows an example of information about other services. The image shown in FIG. 7 is displayed on the display of the information terminal 1 of the user. As shown in the upper part of FIG. 7 , the transmission control unit 335 transmits to the information terminal 1 a message “Payment for A traffic taxi has been completed”, which notifies that the payment for the transportation provision service has been completed. do. As shown in the center of FIG. 7, the transmission control unit 335 transmits to the information terminal 1 a message “Restaurant marked with a circle is recommended for lunch.” As shown in the lower part of FIG. 7, the transmission control unit 335 transmits to the information terminal 1 an image showing the location of the restaurant on the map as information about the location of the restaurant.

[Processing procedure for providing privilege by information processing system S]
FIG. 8 is a sequence diagram showing a processing procedure for providing a privilege by the information processing system S. As shown in FIG. In this processing procedure, for example, when the user gets off the vehicle that provides the transportation provision service, the information terminal 1 receives a user's operation to issue a QR code for paying the usage fee for the transportation provision service. start when

First, the information terminal 1 transmits to the information processing device 3 an issue request for issuing a QR code. This issuance request includes first user identification information that identifies the user. The payment request acquisition unit 331 of the information processing device 3 issues a QR code based on the acquired issue request (S11). The payment request acquisition unit 331 transmits a payment token corresponding to the issued QR code to the information terminal 1 . The information terminal 1 presents the QR code on its display based on the received payment token. The operator terminal 2 reads this QR code with a reader (not shown) connected to the operator terminal 2 .

The operator terminal 2 transmits to the information processing device 3 a payment request requesting payment of the usage fee for the transportation providing service based on the read QR code. Based on the payment request acquired by the payment request acquisition unit 331, the payment processing unit 332 executes payment processing for paying the usage fee for the transportation provision service (S12). The transmission control unit 335 transmits, to the information terminal 1, payment completion notification information for notifying that the payment for the transportation provision service has been completed.

The specifying unit 334 determines whether or not a privilege is stored in association with the area corresponding to the position specified by the position specifying information acquired by the payment request acquiring unit 331 (S13). The specifying unit 334 specifies the privilege when the privilege is stored in association with the area corresponding to the position specified by the position specifying information acquired by the payment request acquiring unit 331 (YES in S13). The transmission control unit 335 transmits privilege information indicating the privilege specified by the specifying unit 334 to the information terminal 1, and ends the process.

If, in the determination of S13, the privilege is not stored in association with the area corresponding to the position specified by the position specifying information acquired by the payment request acquiring unit 331 (NO in S13), the specifying unit 334 do not specify At this time, the transmission control unit 335 ends the process without transmitting privilege information indicating the privilege to the information terminal 1 .

[Effects of the information processing device 3 of the present invention]
Since the identification unit 334 identifies information about other services that can be provided to the user in the area corresponding to the location of the user who got off the vehicle from the transportation provision service, the transmission control unit 335 can provide other services in this area. Useful information can be sent to users who want to use it. The transmission control unit 335 can provide effective sales promotion means to business operators who provide other services that want to attract users who visit this area using the transportation provision service.

The present invention makes it possible to contribute to Goal 9 of the Sustainable Development Goals (SDGs) led by the United Nations, "Industry and technological innovation."

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist thereof. be. For example, all or part of the device can be functionally or physically distributed and integrated in arbitrary units. In addition, new embodiments resulting from arbitrary combinations of multiple embodiments are also included in the embodiments of the present invention. The effect of the new embodiment caused by the combination has the effect of the original embodiment.

1 information terminal 2 operator terminal 3 information processing device 31 communication unit 32 storage unit 33 control unit 331 payment request acquisition unit 332 payment processing unit 333 user information acquisition unit 334 identification unit 335 transmission control unit

Claims (12)

Settlement of usage fees for said transportation provision service, including position identification information that can identify the location of the operator's terminal of the operator that provides the transportation provision service to the user, and user identification information that identifies the user. Payment obtained by obtaining a requested payment request from the operator terminal installed as a payment machine for adjusting the usage fee of the transportation provision service when the user gets off the vehicle providing the transportation provision service. a request acquisition unit;
a payment processing unit that settles the usage fee based on the payment request;
a storage unit that stores service reference information that associates one or more areas with information about other services that can be provided to users in the corresponding areas and that are different from the transportation provision service;
After the payment is made by the payment processing unit, the service reference information is referred to, and the information about the other service associated with the area corresponding to the position specified by the position specifying information acquired by the payment request acquisition unit. a transmission control unit that identifies and transmits information about the identified other service to the information terminal of the user;
An information processing device. The transmission control unit transmits to the information terminal of the user, as information on the other service, information on a privilege that can be used when paying a usage fee for the other service.
The information processing device according to claim 1 . The transmission control unit, as the information on the other service, can be used when paying the usage fee of the other service with the same payment method as the payment method used to settle the usage fee of the transportation providing service. transmitting the privilege to the information terminal of the user;
The information processing apparatus according to claim 2. The transmission control unit transmits information notifying that the payment processing unit has completed payment of the usage fee for the transportation provision service and information regarding the other service to the information terminal of the user.
The information processing apparatus according to any one of claims 1 to 3. The transmission control unit transmits information about the other service, including information about the location where the other service is provided, to the information terminal of the user.
The information processing apparatus according to any one of claims 1 to 4. The transmission control unit transmits information about other services that can be provided during a time period corresponding to the date and time of the payment processed by the payment processing unit to the information terminal of the user.
The information processing apparatus according to any one of claims 1 to 5. The transmission control unit transmits information about the other service corresponding to the amount of the payment processed by the payment processing unit to the information terminal of the user.
The information processing apparatus according to any one of claims 1 to 6. The payment request acquisition unit acquires information related to payment of usage fees for the transportation provision service,
The transmission control unit transmits information about the other service to the information terminal of the user when the content of the payment processed by the payment processing unit satisfies the conditions set by the business operator providing the other service. Send,
The information processing apparatus according to any one of claims 1 to 7. a user information acquisition unit that acquires information about the user;
a specifying unit that specifies attributes of the user based on the information about the user acquired by the user information acquiring unit;
further comprising
The transmission control unit transmits information about the other service corresponding to the attribute of the user identified by the identification unit to the user's information terminal.
The information processing apparatus according to any one of claims 1 to 8. a user information acquisition unit that acquires information indicating a history of movement of the user;
an identification unit that identifies a tendency of the user to visit the area based on information indicating a history of movement of the user acquired by the user information acquisition unit;
further comprising
The transmission control unit transmits information about the other service corresponding to the area to the information terminal of the user on condition that the tendency identified by the identification unit satisfies a predetermined condition.
The information processing apparatus according to any one of claims 1 to 8. The payment request acquisition unit acquires the position specifying information from the business terminal mounted on the vehicle that provides the transportation provision service.
The information processing apparatus according to any one of claims 1 to 10. the computer runs
Settlement of usage fees for said transportation provision service, including position identification information that can identify the location of the operator's terminal of the operator that provides the transportation provision service to the user, and user identification information that identifies the user. A step of acquiring a payment request to be requested from the operator terminal installed as a payment machine for adjusting the usage fee of the transportation providing service when the user gets off the vehicle providing the transportation providing service. When,
a step of paying the usage fee based on the payment request;
After payment of the usage fee , refer to a storage unit that stores service reference information that associates one or more areas with information about other services that can be provided to the user in the corresponding area and that are different from the transportation means providing service. to identify information about the other service associated with the area corresponding to the location identified by the obtained location identification information, and transmit the identified information about the other service to the information terminal of the user. and
An information processing method comprising:

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