JP7153466B2 - order system - Google Patents

Description

The present invention relates to an order system, and more particularly to an order system for processing order information from customers in a kitchen.

In recent years, service industries such as restaurants have been facing serious labor shortages, and there is always a shortage of employees who receive order information from customers and cooks who perform cooking operations. In addition, the change of cooks is frequent, and it is necessary to devote time to individual guidance to inexperienced cooks, so the work load per cook is increasing.

In the order transmission system described in Patent Literature 1, when the list terminal placed in the kitchen receives order information, the order display function displays the product in a display color according to the product classification according to the display mode setting. A worker can quickly grasp the content of the ordered product just by looking at the display color of the product, and can work efficiently with a small number of personnel.

Utility Model Registration No. 3211226

In the food and beverage industry, there are cases where foreigners are employed as cooks due to labor shortages. Even if the products were color-coded, it was difficult to quickly respond to orders from customers. There are many types of food served in restaurants, and the degree of difficulty of cooking work varies depending on the food. In addition, even an inexperienced cook can perform a highly difficult cooking task with individual guidance from a skilled cook. There was a delay in serving food.

Furthermore, there is a problem that cooking is delayed if the list terminal is watched while cooking is being done. Therefore, an order delivery system that allows the user to understand the order information without looking closely at the list terminal has been desired.

SUMMARY OF THE INVENTION Accordingly, it is an object of the present invention to provide an ordering system capable of changing the display contents of a kitchen terminal according to the cook.

An order system according to a first aspect of the present invention comprises a display section for displaying order information regarding a customer's order and cooking information regarding a cooking method, and is arranged in a kitchen and used by a cook. two kitchen terminals; order information display means for displaying the order information on the display unit based on the attribute of the cook in order of receipt; and when any of the order information is selected, the selected order information An ordering system comprising cooking information display means for displaying cooking information of a specified dish on the display unit based on the attribute of the cook, and a server capable of communicating with the kitchen terminal, wherein includes the cooking proficiency level of the cook, and the server includes a server storage unit that associates and stores identification information that identifies the cook using the kitchen terminal with the proficiency level; a condition judgment means for judging whether the degree of difficulty of cooking the dish specified by the information and the skill level of the cook satisfy a predetermined condition; When it is determined that the predetermined condition is satisfied, the order information and the cooking difficulty level of the dish specified by the order information are associated with each other and displayed on the display unit .

An ordering system according to a second aspect of the present invention is the ordering system according to the first aspect, wherein the attributes include the language used by the cook, and the display on the kitchen terminal language selection means for selecting the language of the order information and the cooking information displayed on the display unit, and the order information display means displays the order information in the language selected by the language selection means. and the cooking information display means displays the cooking information on the display section in the language selected by the language selection means.

An ordering system according to a third aspect of the present invention is the ordering system according to the second aspect, wherein the kitchen terminal outputs voice of the cooking information in the language selected by the language selection means. It is characterized by further comprising an output unit.

An order system according to a fourth aspect of the present invention is the order system according to any one of the first aspect to the third aspect, wherein a plurality of kitchen terminals are arranged in the kitchen. , a completion input area for inputting completion information when the cooking of the dish specified by the order information is completed is displayed on the display unit of these kitchen terminals, and the completion input area is displayed on one of the kitchen terminals. The order information display means does not display the order information, to which the completion information has been input, on the display section of the other kitchen terminal when the completion information is input to the kitchen terminal.

According to the order system according to the first invention, the kitchen terminal used by the cook in the kitchen displays the order information and cooking information based on the attributes of the cook. information can be recognized. As a result, the cook can smoothly cook based on the order information and cooking information displayed on the display unit, thereby reducing the cooking time and improving the efficiency of cooking work in the kitchen. In addition, since the cook can cook while viewing the cooking information displayed on the kitchen terminal, even inexperienced cooks can self-sufficiently cook without receiving individual guidance from experienced cooks. can proceed. As a result, it is possible to reduce the instruction time of a skilled cook, and by allocating this time to the cooking work, it is possible to improve the efficiency of the cooking work in the entire kitchen.

Further, according to the order system according to the first aspect of the present invention, the order information and the cooking difficulty level of the dish specified by the order information are displayed in association with each other on the display unit, so that the cook can check the cooking difficulty level. Able to recognize and select dishes that can be cooked by oneself. As a result, when a plurality of cooks are cooking in the kitchen, a skilled cook can select a dish with a high degree of difficulty, and an inexperienced cook can select a dish with a low degree of difficulty. It is possible to improve the efficiency of cooking work in.

Furthermore, according to the order system according to the first aspect of the present invention, only the order information determined by the condition determination means to satisfy the predetermined conditions is displayed on the display section, so orders can be selectively placed according to the chef's proficiency level. Information can be displayed. As a result, it is possible to display only the order information that can be cooked by the cook, saving the cook from having to select the order information that can be cooked. In addition, it is possible to reduce work mistakes caused by the cook selecting order information that does not match his skill level. Furthermore, as the cook's proficiency increases, the amount of order information that can be cooked also increases, so the order information can be efficiently processed in the entire kitchen.

In the present invention, the term "kitchen" means a kitchen where food is prepared in a restaurant or other store that provides food and drink, and is a concept that includes the kitchen of a take-out specialty store that does not have a space for customers to eat and drink.

According to the order system according to the second aspect of the invention, the language displayed on the display unit can be changed by the language selection means, so that the cook can recognize the order information and cooking information in the language he or she uses. can. As a result, even if the cook is a foreigner, he/she can proceed with the cooking work in a self-sufficient manner without seeking guidance from other cooks, so the efficiency of the cooking work in the entire kitchen can be improved.

According to the order system according to the third aspect of the present invention, the cooking information is voice-output in the language changed by the language selection means. While listening to the information, you can proceed with the cooking work at the same time. As a result, the cooking time can be shortened and the food can be served to customers quickly.

According to the order system according to the fourth aspect of the present invention, the order information related to the dishes cooked by the cooks is not displayed on other kitchen terminals, so that the same order information is mistakenly duplicated by a plurality of cooks. You can prevent being selected.

1 is a schematic diagram of an order system according to a first embodiment of the present invention; FIG. 2 is a block diagram of the order system shown in FIG. 1; FIG. 3(a) shows an order window displayed on the display unit, and FIG. 3(b) shows a cooking window displayed on the display unit. FIG. 3(c) is a diagram showing a presentation window displayed on the display unit. 4 is a flow chart of the order information processing process at the kitchen terminal. It is a block diagram of an order system according to a second embodiment of the present invention. It is a cook table memorize|stored in the memory|storage part of a server. It is a history table stored in the storage unit of the server. 4 is a flow chart of the order information processing process at the kitchen terminal. It is a flow chart when the server according to the modification of the second embodiment of the present invention receives order information.

An order system 1 according to a first embodiment of the present invention will be described with reference to FIGS. 1 to 4. FIG. The order system 1 is a system for processing orders from customers mainly in a kitchen 11 of a store 10 such as a restaurant.

The order system 1 comprises a plurality of kitchen terminals 2 , a plurality of order terminals 3 , a router 4 and a server 5 , and the router 4 and server 5 are connected via an external network 6 . The kitchen terminals 2 are terminals for confirming ingredients and recipes necessary for cooking when a cook performs cooking work, and four of them are arranged in the kitchen 11 of the store 10 . The number of kitchen terminals 2 can be arbitrarily set according to the size of the kitchen 11, the content of cooking work, etc., but the same number of kitchen terminals 2 as the number of cooks are arranged so that one terminal can be assigned to each cook. It is desirable to

The kitchen terminal 2 includes a control section 21, a display section 22, a communication section 23, a storage section 24, and an audio output section 25, as shown in FIG. In FIG. 2, since the plurality of kitchen terminals 2 have substantially the same configuration, only one kitchen terminal 2 is shown and the rest are omitted.

The control unit 21 controls the entire kitchen terminal 2 and includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), and the like. The CPU executes an application program for processing the order information of the kitchen terminal 2 stored in the storage unit 24 in the work memory area of the RAM. The ROM is a non-volatile memory that permanently stores various application data. The RAM is a volatile memory that temporarily stores data required for executing applications.

The display unit 22 is a touch panel, and the cook selects order information on the kitchen terminal 2 by operating the display unit 22 . The communication unit 23 is a communication interface that wirelessly communicates with the order terminal 3 and the router 4 . The audio output unit 25 is a speaker and outputs the contents displayed on the display unit 22 as audio.

Three order terminals 3 are arranged on the floor 12 of the store 10, and are terminals used by order receiving employees (hall staff) on the floor 12 of the store 10 to input order information from customers. The number of order terminals 3 can be arbitrarily set according to the size of the store 10 and the floor 12, but the number of order terminals 3 is arranged as many as the number of order-taking employees so that one can be assigned to each order-taking employee. is desirable.

The order terminal 3 includes a communication section 31 and an operation section 32, as shown in FIG. The communication unit 31 is a communication interface that wirelessly communicates with the kitchen terminal 2 and the router 4 . An employee on the floor 12 inputs order information from the customer to the order terminal 3 using the operation unit 32 . In FIG. 2, since the plurality of order terminals 3 have substantially the same configuration, only one order terminal 3 is shown and the others are omitted.

The router 4 is a wireless LAN (Local Area Network) such as Wifi (registered trademark) installed in the store 10 , and the kitchen terminal 2 and the order terminal 3 perform wireless communication with the external network 6 via the router 4 . The communication between the router 4 and the kitchen terminal 2 and the order terminal 3 may be Bluetooth (registered trademark), Zigbee (registered trademark), or infrared communication in addition to the wireless LAN.

The server 5 includes a server control unit 51 for overall control, a server storage unit 52 , and a server communication unit 53 as a communication interface for communicating with the external network 6 . The server storage unit 52 stores a cooking DB (Database) 52A in which food menus provided on the floor 12, ingredients required for cooking work, and cooking methods are stored in association with each other. The cooking DB 52A stores a list of menus in multiple languages, cooking methods, necessary ingredients, presentation examples, and the like.

Next, the order information processing process of the kitchen terminal 2 when the customer's order information is input to the order terminal 3 on the floor 12 will be described with reference to FIGS. 3 and 4. FIG.

By starting the application installed in the kitchen terminal 2, the order information processing process shown in FIG. 4 is started. The application may be installed in the kitchen terminal 2, or may be a web application provided via a web browser. 3(a) to 3(c), the order window 7, the cooking window 8, the presentation window 9, and the audio data from the audio output unit 25 are transmitted from the server 5 to each kitchen terminal via the external network 6. 2 is delivered. Further, the order information input to the order terminal 3 is once transmitted to the server 5 and distributed to all the kitchen terminals 2. - 特許庁

When an application installed in the kitchen terminal 2 is started, an order window 7 in which order information is arranged side by side is displayed on the display section 22 of the kitchen terminal 2 (S1). As shown in FIG. 3A, the order window 7 displays a language selection instruction area 71, a dish name 72, a difficulty level 73, an order information selection area 74, and a voice output instruction area 75. be. The language selection instruction area 71 indicates the currently displayed language, and a symbol representing the national flag of the language is displayed. In this embodiment, the national flag of Japan is displayed and the order window 7 is displayed in Japanese. By touching the language selection instruction area 71 with a fingertip, a language selection window (not shown) listing national flags corresponding to displayable languages is displayed. The languages selectable by the language selection instruction area 71 are included in the attributes of the cook of the present invention.

The dish name 72 is displayed in the order in which the contents of the order information received by the kitchen terminal 2 are received, and the difficulty level 73 indicates the difficulty level of cooking of the order information. The degree of difficulty 73 is represented by four levels from A to D, where A is the easiest to cook and D is the most difficult. The order information selection area 74 indicates whether or not order information has been selected by another kitchen terminal 2 . For example, since a check mark is displayed in the order information selection area 74 of "lunch A course", it has already been selected by another kitchen terminal 2, and another cook has started cooking work. You can immediately see that you are there. The voice output instruction area 75 is a contact detection area for voice-outputting the content displayed in the order window 7 from the voice output unit 25 . Such display means for the order window 7 corresponds to the order information display means of the present invention.

The cook can change the display language of the display unit 22 by selecting the national flag of the language he/she uses from the language selection window. When the cook selects the desired language (S2: YES), the server control unit 51 transmits the order information in the language selected from the cooking DB to the kitchen terminal 2 via the server communication unit 53. The control unit 21 displays the order window 7 in the language received from the server 5 (S3). The display of the language selection instruction area 71 and the language selection window (not shown) of the display unit 22 corresponds to language selection means of the present invention.

In addition, the display language of the display unit 22 can be changed by appropriately selecting and displaying display items prepared in a plurality of languages in advance and stored in the server 5. Alternatively, translation applications for a plurality of languages may be installed in the server 5, and the display items may be appropriately translated into other languages and displayed.

When the order information from the customer is input to the order terminal 3, the order information is transmitted to the server 5 and distributed to all the kitchen terminals 2. - 特許庁When the communication unit 23 receives the order information from the server 5 (S4: YES), the received order information is additionally displayed on the order window 7 (S5). The order window 7 displays the order information received from the server 5 in the order received. For example, when "Lunch C course" is input by the order terminal 3, "Lunch C course" is additionally displayed on the bottom line of the order information.

The control unit 21 of the kitchen terminal 2 determines whether or not the voice output instruction area 75 has been touched with a fingertip (S6). When the voice output instruction area 75 is touched with the fingertip (S6: YES), voice data necessary for voice output is transmitted from the server 5 to the kitchen terminal 2, and the food name 72 and the difficulty level 73 are sequentially voiced from the voice output unit 25. It is output (S7). At this time, the name of the dish 72 and the degree of difficulty 73 for which a check mark is displayed in the order information selection area 74 are not output by voice. Since the voice is output in the language displayed in the language selection instruction area 71, the voice is output in Japanese in this embodiment.

Based on the dish name 72 and the degree of difficulty 73 of the order information displayed in the order window 7, the cook determines whether or not he or she is in charge of cooking the dish. A check mark is displayed by touching the order information selection area 74 of the order information with a fingertip, and then the cooking operation is started. Specifically, the cook refers to the degree of difficulty 73 to check whether the order information is suitable for his skill in cooking work and whether or not there is a check mark displayed in the order information selection area 74. The order information for which cooking work is not in progress at another kitchen terminal 2 is selected.

For example, when the chef selects the dish name "Curry and Rice" in the order information displayed on the order window 7 (S8: YES), it is selected on the display section 22 as shown in FIG. 3(b). A cooking window 8 containing cooking information about the cooking specified by the order information is displayed (S9). At the same time, the communication unit 23 transmits a selection command in which “curry and rice” is selected to the server 5 via the router 4 , and the server 5 receives the selection command and distributes the selection command to all the kitchen terminals 2 . As a result, a check mark is displayed in the order information selection area 74 for "curry and rice" on all kitchen terminals 2, indicating that the cooking operation has already started.

In the cooking window 8, a required ingredient 81, a recipe 82, a next page display instruction area 83, a previous page display instruction area 84, and an audio output instruction area 85 are displayed. The cook refers to the necessary ingredients 81 and the recipe 82 to proceed with the cooking work. The voice output instruction area 85 is a contact detection area for outputting the content displayed on the cooking window 8 from the voice output section 25 by voice.

When the next page display instruction area 83 is touched with the fingertip, the arrangement window 9 shown in FIG. 3(c) is displayed, and when the previous page display instruction area 84 is touched with the fingertip, the order window 7 is displayed again (S10: YES).

The control unit 21 of the kitchen terminal 2 determines whether or not the voice output instruction area 85 has been touched with a fingertip (S11). When the voice output instruction area 85 is touched with a fingertip (S11: YES), voice data necessary for voice output is transmitted from the server 5 to the kitchen terminal 2, and the necessary ingredients 81 and the recipe 82 are voice-output from the voice output unit 25. (S12). Since the voice is output in the language displayed in the language selection instruction area 71, the voice is output in Japanese in this embodiment.

As shown in FIG. 3(c), the image window 9 displays a presentation example 91, a previous page display instruction area 92, and a completion input area 93. As shown in FIG. When the previous page display instruction area 92 is touched with a fingertip, the cooking window 8 is displayed again. Completion input area 93 displays the completion information and a check mark when the cooking operation of the dish related to the order information selected in S8 is completed by touching with the fingertip of the cook.

In the present embodiment, the cooking window 8 and the image window 9 are separate windows, but the necessary ingredients 81, the recipe 82, the presentation example 91, and the completion input area 93 may be displayed in the same window.

Also, the image in the image window 9 may be a moving image of the cooking process of food. As a result, inexperienced cooks can learn the techniques of skilled cooks, so early progress can be expected. Also, when the image of the image window 9 is a video of the cooking process, it is possible to use the kitchen terminal 2 having a voice input unit (microphone) (not shown) to input commands to play and stop the video by voice. , it is convenient for the cook because it is possible to instruct the playback and stop of the moving image only by voice without removing the hands from the cooking utensils and ingredients during cooking.

The cook completes the dish by referring to the presentation example 91 displayed in the image window 9 and the animation of the cooking process of the dish (not shown), and touches the completion input area 93 with the fingertip when all the cooking work is completed. When the control unit 21 determines that the completion input area 93 has been touched by the fingertip (S13: YES), the communication unit 23 transmits the completion information indicating that the cooking work of “curry and rice” has been completed to the server via the router 4. 5, and the server 5 receiving the completion information distributes the completion information to all the kitchen terminals 2.例文帳に追加As a result, the order information for "curry and rice" is deleted from all the kitchen terminals 2 (S14), indicating that the cooking work has been completed. The display means of the cooking window 8 and the image window 9 correspond to the cooking information display means of the present invention.

The order window 7 is displayed again on the display unit 22 of the kitchen terminal 2 (S15: NO), and the cook starts cooking with other order information. When the application of the kitchen terminal 2 is terminated (S15: YES), the order information processing process is terminated.

According to the order system 1 described above, since the kitchen terminal 2 used by the cook in the kitchen 11 displays the order information and cooking information in the language used by the cook, the cook can accurately recognize the order information and cooking information. can be made As a result, the cook can smoothly cook based on the order information and cooking information displayed on the display unit 22, thereby reducing the cooking time and improving the efficiency of the cooking work in the kitchen 11. can. In addition, since the cook can cook while viewing the cooking information displayed on the kitchen terminal 2, even an inexperienced cook can self-sufficiently cook without receiving individual guidance from a skilled cook. can proceed. As a result, the instruction time of the skilled cook can be reduced, and by allocating this time to the cooking work, the efficiency of the cooking work in the kitchen 11 as a whole can be improved.

Moreover, since the language displayed on the display unit 22 can be changed by the language selection instruction area 71, the cook can recognize the order information and the cooking information in his/her own language. As a result, even if the cook is a foreigner, he/she can proceed with the cooking work in a self-sufficient manner without seeking guidance from other cooks. can.

In addition, since the voice output unit 25 outputs the order information and the cooking information by voice in the language selected by the language selection instruction area 71, the cook does not need to stop the cooking work to look at the display unit 22, and the cooking information can be displayed. You can proceed with the cooking work at the same time while listening to As a result, the cooking time can be shortened and the food can be served to customers quickly.

In addition, since the dish name 72 and the cooking difficulty level 73 are displayed in association with each other on the display unit 22, the cook can recognize the cooking difficulty level 73 and select dishes that he or she can cook. As a result, when a plurality of cooks are in the kitchen, a skilled cook can select a dish with a high degree of difficulty 73, and an inexperienced cook can select a dish with a low degree of difficulty 73. It is possible to improve the efficiency of cooking work in.

In addition, since the order information related to the completion information entered by the cook in the completion input area 93 is not displayed on other kitchen terminals, it is possible to prevent the same order information from being erroneously and redundantly cooked by other cooks. be able to.

Next, a second embodiment will be described with reference to FIGS. 5 to 8. FIG. Approximately the same configuration as in the first embodiment is given the same reference numerals, and the description thereof is omitted. The first embodiment described above is an ordering system in which the cook can select the desired language from the kitchen terminal and select the desired order information from all the received order information. is an order system that automatically selects the language based on the attributes of the cook and displays only order information that can be cooked on the kitchen terminal.

The order system 101 comprises a plurality of kitchen terminals 2 , a plurality of order terminals 3 , a router (not shown), and a server 5 , and the router and server 5 are connected via an external network 6 . The kitchen terminal 2 includes a control section 21, a display section 22, a communication section 23, and a storage section 24, as shown in FIG. In FIG. 5, since the plurality of kitchen terminals 2 have substantially the same configuration, only one kitchen terminal 2 is shown and the rest are omitted.

A control unit 21 controls the entire kitchen terminal 2 and is composed of a CPU, a RAM, a ROM, and the like. The CPU executes an application for processing the order information of the kitchen terminal 2 stored in the storage unit 24 in the work memory area of the RAM. The ROM is a non-volatile memory that permanently stores various application data. The RAM is a volatile memory that temporarily stores data required for executing applications.

The display unit 22 is a touch panel, and the cook processes orders on the kitchen terminal 2 by operating the display unit 22 . The communication unit 23 is a communication interface that performs wireless communication with the order terminal 3 and a wireless access point. The storage unit 24 temporarily stores information such as the latest menu acquired from the server 5 .

A plurality of order terminals 3 are arranged on the floor 12 of the store 10, and are terminals used by order receiving employees (hall staff) on the floor 12 of the store 10 to input orders from customers. The order terminal 3 has a communication section 31 and an operation section 32 . The communication unit 31 is a communication interface that performs wireless communication with the kitchen terminal 2 and a wireless access point. In FIG. 5, since the plurality of order terminals 3 have substantially the same configuration, only one order terminal 3 is shown and the others are omitted.

The server 5 includes a server control section 51 that controls the entire server 5 , a server storage section 152 , and a server communication section 53 that is a communication interface for communicating with the external network 6 . The server storage unit 152 stores a cooking DB 52A, a cook table 152A shown in FIG. 6, and a history table 152B shown in FIG. The cook table 152A stores cooks, their proficiency levels, and languages used by cooks in association with each other. The proficiency level indicates the cooking skill of the cook and is represented by four levels from A to D. As for proficiency, A has the lowest cooking skill and D has the highest cooking skill. The server control unit 51 determines that a cook with skill level D can perform all cooking tasks with difficulty level A to difficulty level D, and a cook with skill level C performs difficulty level A to difficulty level C. A cook with proficiency level B can perform cooking work with difficulty level A or difficulty level B, and a cook with proficiency level A can perform difficulty level A It is determined that only the cooking work of The names of cooks in the cook table 152A correspond to the identification information of the present invention.

The history table 152B sorts and stores the history of the cooking work performed by each cook according to the degree of difficulty. In the present embodiment, when the number of cooking tasks performed at a specific difficulty level is 10 or more, the proficiency level increases by one level. For example, since the cook "Taro Yamada" has performed the cooking work with the difficulty level D 18 times, the skill level is D as shown in FIG. Since the work has been performed 16 times, the proficiency level is C, and the cook "John Smith" has the proficiency level A because he has only performed the cooking work with the difficulty level A five times. The number of cooking tasks at which the proficiency level increases and the level of proficiency level can be arbitrarily set according to the type of cooking.

The order information processing process of the second embodiment will be described with reference to FIG. By activating the application installed in the kitchen terminal 2, the order information processing process is started. The application may be installed in the kitchen terminal 2, or may be a web application provided via a web browser. In the second embodiment as well, the order window, cooking window, image window, voice data from the voice output unit 25, etc. are distributed from the server 5 to each kitchen terminal 2. FIG. Further, the order information input to the order terminal 3 is once transmitted to the server 5 and distributed to all the kitchen terminals 2. - 特許庁

When the cook starts the application, a login screen (not shown) is displayed. When the cook logs in by entering the login ID and password given in advance, the server 5 refers to the cook table 152A and transmits order information and the like to the kitchen terminal 2 in the language corresponding to the logged-in cook. The control unit 21 displays the received order information and the like on the order window in the language corresponding to the cook (S101). As a result, the cook can automatically confirm the order information and the like in the preset language without selecting the desired language. Specifically, when the cook "Taro Yamada" logs in, the order window is written in Japanese (JP), and when the cook "Wang Li" logs in, the order window is written in Chinese (CH). When John Smith logs in, the order window is written in English (EN). The display of the order window in the language used by the cook (S1) corresponds to the order information display means and language selection means of the present invention. The language used by the cook is included in the attributes of the cook of the present invention.

When the order information from the customer is input to the order terminal 3, the order information is transmitted from the order terminal 3 to the server 5. - 特許庁When the server communication unit 53 receives the order information from the order terminal 3, the server control unit 51 determines whether or not the cook can perform the cooking work of the order information. Specifically, server control unit 51 refers to cook table 152A and compares the difficulty level of the received order information with the proficiency level of the cook. When the received order information is "pacific saury set meal" with difficulty level C and the cook is "Taro Yamada" with proficiency level D, it is determined that the cook is capable of cooking. If the received order information is "pacific saury set meal" with difficulty level C and the cook is "John Smith" with proficiency level A, it is determined that the cook cannot perform cooking work. The means for comparing the degree of difficulty of the order information of the server control unit 51 and the skill level of the cook corresponds to the condition determination means of the present invention, and judges that the cooking work is possible if the degree of difficulty is equal to or lower than the skill level of the cook. corresponds to the predetermined condition of the present invention, and the cook's proficiency level corresponds to the cook's attribute of the present invention.

When the server control unit 51 determines that the cook can perform the cooking work, the server control unit 51 attaches a display flag and transmits the order information to the kitchen terminal 2 . When the server control unit 51 determines that the cook cannot perform the cooking work, the server control unit 51 transmits the order information to the kitchen terminal 2 without adding a display flag.

The control unit 21 of the kitchen terminal 2 determines whether or not the order information from the server 5 has a display flag (S103). If the display flag is attached (S103: YES), the received order information is additionally displayed in the order window (S104). If the display flag is not attached (S103: NO), the received order information is not displayed in the order window (S105). The kitchen terminal 2 used by the cook "Taro Yamada" displays all the order information of "pacific saury set meal", "curry and rice", "lunch A course", and "lunch C course". On the kitchen terminal 2 used by "Wang Li" with skill level C, the order information of "pacific saury set meal", "curry rice", and "lunch C course" is displayed as the order contents. Only "curry and rice" is displayed as the order content on the kitchen terminal 2 used by "Smith".

The cook selects one of the order information based on the dish name and the degree of difficulty of the order information displayed in the order window and starts cooking. Specifically, the cook refers to the degree of difficulty and considers the proficiency of the other cooks, checks whether there is a check mark in the order information selection area, and confirms that the cooking work is in progress at another kitchen terminal 2. Select order information that is not

When order information is selected by the cook (S106: YES), a cooking window corresponding to the selected order information is displayed (S107). At the same time, the communication unit 23 transmits a selection command in which the order information is selected to the server 5 via the router 4 , and the server 5 receives the selection command and distributes the selection command to all the kitchen terminals 2 . As a result, a check mark is displayed in the order information selection area corresponding to the order information selected by the predetermined kitchen terminal 2 in all the kitchen terminals 2, indicating that the cooking work has already started. The cooking window display means corresponds to the cooking information display means of the present invention.

The control unit 21 of the kitchen terminal 2 determines whether or not the previous page display instruction area displayed in the cooking window has been touched with a fingertip (S108). When the previous page display instruction area is touched with a fingertip, the order window is displayed again (S108: YES).

Further, the control unit 21 determines whether completion information has been input to the completion input area of the image window shown in FIG. 3(c) (S109). When the completion information is entered in the completion input area (S109: YES), the communication unit 23 transmits completion information indicating that the cooking work of the order information is completed to the server 5 via the router 4, and receives the completion information. Then, the server 5 distributes the completion information to all kitchen terminals 2. - 特許庁As a result, the order information selected by the predetermined kitchen terminal 2 is deleted (S110), and the cooking history is transmitted to the server 5 (S112). Server 5 that has received the cooking history updates history table 152B.

The order window is displayed again on the display unit 22 (S112: NO), and the cook starts cooking for other order information. When the application of the kitchen terminal 2 is terminated (S112: YES), the order information processing process is terminated.

According to such a configuration, only the order information for which it is determined that the cooking difficulty level of the dish specified by the order information is equal to or lower than the cook's proficiency level is displayed on the display unit 22. Order information can be selectively displayed accordingly. This makes it possible to display only order information that can be cooked by the cook, allowing the cook to select the order information in a shorter time. In addition, it is possible to reduce mistakes such as the cook mistakenly selecting order information that does not match his skill level.

The order system according to the present invention is not limited to the above-described embodiment, and various modifications are possible within the scope of the invention described in the claims.

In the second embodiment, only the order information that the cook can cook based on the display flag is displayed in the order window of the display unit 22, but the present invention is not limited to this. For example, all order information received by the kitchen terminal may be displayed, and the background of the order information that the cook can order may be colored to make it stand out from other order information. As a result, the cook can self-sufficiently perform the cooking work suitable for his skill level.

Further, in the second embodiment, the control unit 21 determines whether or not to display the received order information based on the presence or absence of the display flag, but the present invention is not limited to this. For example, when the server receives order information from the order terminal, the order information may be distributed according to the cook who is logged into the kitchen terminal. FIG. 9 shows the flow when the server receives order information from the order terminal and distributes it to the kitchen terminal. When the server receives the order information from the order terminal (S121: YES), the server control section selects one kitchen terminal from among the plurality of terminals (S122). The server control unit compares the proficiency level of the cook using the selected kitchen terminal with the difficulty level of the received order information, and determines whether or not the cook using the selected kitchen terminal can cook. (S123). When the server control unit determines that cooking is possible (S123: YES), order information is delivered to the selected kitchen terminal (S124). When the server control unit determines that cooking cannot be performed (S123: NO), order information is not distributed to the selected kitchen terminal (S125). The judging means of the server control unit for judging whether or not cooking is possible corresponds to the condition judging means of the present invention.

The server control unit determines whether or not all kitchen terminals have been selected (S126). If all kitchen terminals have not been selected (S126: NO), the process returns to S122 to sequentially select unselected kitchen terminals. If all kitchen terminals have been selected (S126), the delivery of order information ends.

Also in the second embodiment, as in the first embodiment, the content displayed on the display unit 22 may be output by voice in the language used by the cook.

INDUSTRIAL APPLICABILITY The present invention is used in industrial fields such as an order system for processing order information in a kitchen of a restaurant.

1 order system 2 kitchen terminal 3 order terminal 5 server 22 display unit 23 communication unit 25 voice output unit 71 language selection instruction area 73 difficulty level 74 order information selection area 75, 85 voice output instruction area 93 completion input area 152A cook table 152B history table

Claims (4)

at least one kitchen terminal arranged in a kitchen and used by a cook, which has a display unit for displaying order information about a customer's order and cooking information about a cooking method;
order information display means for displaying the order information on the display unit in order of order received based on the attribute of the cook;
cooking information display means for displaying, when any of the order information is selected, cooking information of a dish specified by the selected order information on the display unit based on the attribute of the cook;
a server communicable with the kitchen terminal;
An order system having
The attributes include the cooking proficiency of the cook,
The server includes a server storage unit that associates and stores identification information that identifies the cook who uses the kitchen terminal and the skill level, and a difficulty level of cooking specified by the order information and the cook. and a condition determination means for determining whether the proficiency level of
The order information display means, when the condition determination means determines that the predetermined condition is satisfied, associates the order information with the cooking difficulty level of the dish specified by the order information, and displays the information on the display section. An order system characterized by: The attribute includes the language used by the cook,
further comprising language selection means for enabling selection of a language of the order information and the cooking information displayed on the display unit of the kitchen terminal;
The order information display means displays the order information on the display section in the language selected by the language selection means,
2. The ordering system according to claim 1, wherein said cooking information display means displays said cooking information on said display section in the language selected by said language selection means. 3. The order system according to claim 2, wherein said kitchen terminal further comprises a voice output section for voice-outputting said cooking information in the language selected by said language selection means. A plurality of the kitchen terminals are arranged in the kitchen,
The display unit of these kitchen terminals displays a completion input area for inputting completion information when the cooking of the dish specified by the order information is completed,
When the completion information is input in the completion input area of one of the kitchen terminals, the order information display means does not display the order information with the completion information input on the display section of the other kitchen terminal. 4. The order system according to any one of claims 1 to 3 , characterized by:

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