JP6941714B1 - Information processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an enhancement of convenience of a user who performs a payment required in an electronic commerce. In an information processing system, an order management device 1 transmits a user's payment information acquired via a website W to a payment processing system 3, SS4, and when the payment is completed by the user, the payment is completed. SS11 obtains the information indicating that from the payment processing system 3 as payment completion information and transmits it to the website W and SS12. The payment system 3 acquires the payment information from the order management device 15, and when the payment process by the user is completed, provides the payment completion information to the order management device. [Selection diagram] FIG. 14

Description

The present invention relates to an information processing system.

In recent years, as a method of providing products and the like, a method of using a website (EC site) for conducting electronic commerce has been used by many people.
As a payment method for payments generated on an EC site, a technique related to a method realized by transmitting and receiving personal information of a purchaser via the Internet, such as credit card payment, has been proposed (for example, Patent Document 1). ..

JP-A-2002-157534

There are many users of EC sites who do not own a credit card in the first place or who hesitate to use credit card payment from the viewpoint of the security of personal information. Moreover, even if a payment method at a bank counter or a convenience store is selected as a payment method other than a credit card, it cannot be said that it is highly convenient for users without transportation or busy users, for example. Therefore, it is desired to provide a more convenient payment method than the payment method to which the conventional technology including Patent Document 1 is applied.

The present invention has been made in view of such a situation, and an object of the present invention is to enhance the convenience of a user who makes a payment necessary for electronic commerce.

In order to achieve the above object, the information processing system of one aspect of the present invention is
In an information processing system including a payment processing system arranged at a payment place for settlement of goods or services to be ordered by a user and an information processing device that communicates with the payment processing system.
The information processing device
Information acquisition means for acquiring information that can identify the product or the service as product information, and
A management means for managing the information required for settlement of the goods or services specified by the information on the goods or the like as the payment necessary information in association with the information on the goods or the like.
With
The payment processing system is
An acquisition means for acquiring the product or the like information about the product or service to be ordered for the user and the payment necessary information, and
A presentation means for presenting the product information to the user, and
A receiving means for receiving an order instruction operation for the product or service to be ordered by the user who has been presented with the product information.
When the instruction operation is accepted, a payment control means for controlling a payment process for performing payment for the product or service to be ordered based on the payment necessary information, and
To be equipped.

According to the present invention, it is possible to enhance the convenience of the user who makes the payment required in the electronic commerce.

It is a figure which shows the outline of this service to which one Embodiment of the information processing system of this invention is applied. It is a figure explaining the specific application example (1) of this service of FIG. It is a figure explaining the specific application example (2) of this service of FIG. 1, and is different from FIG. It is a figure explaining the specific application example (3) of this service of FIG. 1, and is different from FIG. 2 and FIG. It is a figure which shows an example of the structure which concerns on 1st Embodiment of the information processing system of this invention. Of the information processing systems shown in FIG. 5, it is a block diagram showing an example of the hardware configuration of the order management device. FIG. 5 is a functional block diagram showing an example of the functional configurations of the order management device, the order site management device, the payment processing system, and the order reception device shown in FIG. FIG. 5 is an arrow chart illustrating a flow of processing executed by each of an order management device, an order site management device, a payment processing system, and an order reception device having the functional configuration of FIG. It is a figure which shows the example of the operation screen which inputs the order information displayed on the order reception device. It is a figure which shows the example of the operation screen which inputs the order information displayed on the order reception device, and is different from FIG. It is a figure which shows the example (A) of the operation screen which accepts the transition to the payment type selection screen which is the screen displayed on the order reception device, and the example (B) of the operation screen which inputs the payment type. It is a figure which shows the example of the operation screen for performing the settlement processing displayed on the order reception device. It is a functional block diagram which shows an example of the functional configuration of the order management apparatus and the settlement processing system among the configurations which concerns on 2nd Embodiment of the information processing system of this invention. It is a figure which shows an example of the processing flow which is executed by each of the order management apparatus and the settlement processing system in the configuration which concerns on 2nd Embodiment of the information processing system of this invention.

First, before explaining the first embodiment of the present invention, with reference to FIGS. 1 to 4, a service to which one embodiment of the information processing system of the present invention is applied (hereinafter, referred to as "the service"). The outline of (called) will be explained.

FIG. 1 is a diagram showing an outline of the service to which one embodiment of the information processing system of the present invention is applied.

This service is provided by service provider A, and is provided to user U who needs to make a payment by purchasing goods or services (hereinafter referred to as "goods, etc.") on a website or the like on the Internet. It is a service.
That is, in this service, when the user U purchases a product or the like on a website or the like, payment information of the product or the like is provided to a payment processing system installed at a predetermined payment place.
The predetermined payment place is assumed here, for convenience of explanation, a physical store or the like where the user U receives the product or the like, but the present invention is not limited to this. For example, it may be any place within the living area or the action area of the user U, for example, the premises of the station, the workplace of the user U, a public facility, or the like.
The user U can execute the payment process by a predetermined method at the payment place (actual store or the like). When the user U completes the payment, information indicating that the payment has been completed is transmitted to the seller of the product or the like, the user U, or the like via the Internet.

This service includes a service in which information related to payment is registered and managed when user U purchases a product, etc. on a website, etc., and the user completes payment at a predetermined payment place (actual store, etc.). In some cases, it includes a service to which information indicating that it has ended is transmitted.

The order site manager G operates the website or the like by managing the order site management device 2. That is, the order site administrator G is an organization, a business operator, an individual, etc. that sells products, etc. on an independently operated website placed on the Internet, and transactions such as products with user U on his / her own website. To do the job. Specifically, for example, the order site administrator G accepts an order for a product or the like from the user U or accepts a procedure for settlement by presenting information such as a product on a website managed by the order site administrator G.

The service provider A is a person who manages the order management device 1 and the payment processing system 3. The service provider A cooperates with the order management device 2 managed by the order site manager G with the order management device 1 and the payment processing system 3 managed by the service provider A, so that the product or the like on the website or the like can be obtained. Support payment procedures required by purchase.

User U is a person who operates the order reception device 4. The user U accesses the website or the like by operating the order reception device 4, and inputs the order information about the product or the like desired by the user U. Further, the user U executes the procedure related to the settlement by operating the order reception device 4.

Hereinafter, an outline of the flow of this service will be described along with steps ST1 to ST8 of FIG.

In FIG. 1, it is assumed that the user U purchases a product or the like on a website (for example, order site R in FIG. 2 described later) that cannot be shown and receives the product or the like at a predetermined payment place (actual store or the like). ..

In step ST1, the user U accesses the website by operating the order receiving device 4, and registers the information related to the order of the product or the like in the order site management device 2 as the order information. The website does not necessarily have to be an EC site, and any website that even contains product information will do.
The order information includes, for example, information on the store where the user U wants to receive the product or the like, information on the desired product or the like, information on the number of the desired product or the like, and the like.
That is, the order site management device 2 acquires the order information of the user U.

In step ST2, the order site management device 2 makes a payment request by transmitting payment information to the order management device 1.
The payment information is generated based on the order information from the user U, for example, the transaction ID, the order date and time of the product, the information of the store where the product etc. is desired to be purchased, the information of the desired product (the code for identifying the product (code for identifying the product)). Information such as (bar code, etc.), product name, tax classification, tax rate, etc.), the number of desired products, etc., and the price of the product (including the total price) may be included. That is, the payment information may include information related to the payment business operator (credit card brand, electronic money brand), and information necessary for printing the receipt received by the user U after the payment is completed.
In this way, the order management device 1 acquires the payment information of the user U.

In step ST3, the order management device 1 includes information including a URL (Uniform Resource Locator) of a screen (a Web page, hereinafter referred to as a "payment type selection screen") for allowing the user U to select the type of payment method. It is registered in the database of the order management device 1 in association with the payment information of the user U.

In step ST4, the order management device 1 transmits the information including the payment type selection screen to the order site management device 2 as the payment type selection screen URL information.

As described above, in steps ST1 to ST4, among the services, when the user U purchases a product or the like on the website, the service in which the payment information is registered and managed in the order management device 1 has been described.
Next, in steps ST5 to ST7, among the services, when the user U executes the payment process at a predetermined payment place and the payment is completed, the service in which the information indicating the termination is notified will be described.

In step ST5, the order site management device 2 receives a transition instruction to the payment type selection screen URL.

Then, in step ST6, the order management device 1 executes a control for displaying the payment type selection screen on the order reception device 4 of the user U.
By the above operations of steps ST5 and ST6, the procedure related to the settlement of the user U is inherited from the order site management device 2 to the order management device 1.
The user U can select the type of payment means (type of credit card payment, transportation card payment, etc.) by operating the order reception device 4 while viewing the payment type selection screen.

In step ST7, the user U performs a payment operation with a selected type of payment means in the payment processing system 3 installed at a predetermined payment place (actual store or the like). The payment processing system 3 executes the processing (settlement processing) related to this payment.

In step ST8, when the payment process is completed (when the payment by the user U is completed), the payment processing system 3 acquires information indicating that the payment has been completed (hereinafter referred to as "payment end information"). It is transmitted to the order site management device 2.

As described above, in steps ST5 to ST8, among the services, when the user U executes the payment process at a predetermined payment place and the payment is completed, the service in which the information indicating the termination is notified has been described.

In this way, in this service, a series of operations from the user U selecting a product or the like on the website to the user U performing the payment operation at a predetermined payment place (actual store, etc.) can be flexibly performed. The interface that can be connected and the payment terminal (payment processing system 3) each exert their functions. By demonstrating the respective functions of such an interface and the payment terminal (payment processing system 3), the user U can easily and safely make payments for payments required by purchasing products on the website. Can be completed.

Generally, the following are the means of payment for payments required for purchasing products on a website.

(1) Bank transfer is a payment method in which, when a product or the like is purchased on a website or the like, the required amount is transferred, for example, by visiting an ATM or a bank, or using online banking.

In addition, (2) convenience store payment is a payment method in which, when a product or the like is purchased on a website or the like, the customer visits a convenience store and pays by a predetermined method.
In the payment means using the above (1) and (2) as an example, the user U will perform the payment procedure after a certain period of time has passed after the procedure for purchasing the product or the like on the website or the like. .. That is, there is a time lag between the time when the user U completes the procedure for purchasing the product and the time when the payment process is executed, so that the user U forgets to pay or the payment period cannot be maintained. Likely to happen. In particular, for user U who has poor traffic access to a bank or convenience store, or user U who does not have an online banking environment, the payment methods described in (1) and (2) above are highly convenient. It cannot be said to be a thing.

(3) Cash on delivery is a method of making a payment as a cash on delivery when a product or the like is purchased on a website or the like and the product or the like is received by delivery or the like. In this cash-on-delivery settlement, for example, when a delivery company comes to deliver a product or the like to his / her home, he / she needs to be at home and prepare for payment. Therefore, it cannot be said that the convenience is high for the user U who tends to be absent at home.
In addition, even for product providers who want to reliably acquire profits in a short period of time, the payment methods described in (1) to (3) above are highly convenient because payment delays are likely to occur. It can not be said.

Furthermore, in (4) credit card payment, when a product or the like is purchased on a website or the like, the user U inputs his or her own card information on the website or the like to request payment on behalf of the user via the Internet. Will be done. That is, in credit card payment, since information related to individual payment of user U (hereinafter referred to as "basic payment information") is transmitted and received via the Internet, many users U avoid credit card payment from the viewpoint of security. .. Moreover, it cannot be said that it is highly convenient for minor users U and the like who do not own a credit card.

Further, in the payment method using the above (1) to (3) as an example, the payment is made face-to-face between the user U and the person in charge of the bank counter, the person in charge of the cashier at the convenience store, the courier company, or the like. The procedure related to is carried out. Therefore, there is a high risk of infectious diseases caused by contact between people and droplets.

In response to the above issues, according to this service, user U performs payment processing in real time with a single payment system independent of the website for payments required for purchasing products, etc. on the website. be able to.
That is, according to this service, the payment information of the user U generated on the website is stored in association with the URL information of the payment type selection screen. The user U can complete the payment process by reading the payment information associated with the URL in the payment processing system independent of the website.

Conventionally, when purchasing a product or the like on a website, personal information of user U (for example, information such as name, age, e-mail address, address, etc.) is registered on the website. When the user U inputs his / her own basic payment information (for example, credit card number) on the website in order to perform his / her own payment processing, the personal information and the basic payment information are linked and managed on the website. .. That is, in the event of information leakage on the website or trouble such as spoofing, the conventional payment method leaks the personal information of user U and the basic payment information in association with each other, thus ensuring security. It is hard to say that it has been done.
On the other hand, according to this service, the personal information of the user U and the basic payment information can be managed by being directly linked to each of the order management device 1 and the order site management device 2. Therefore, it can be said that security is ensured even if information is leaked.

Further, according to this service, the user U can make a payment in real time without a time lag in the payment required by purchasing a product or the like on the website.
That is, in this service, the payment information of the user U generated on the website is transmitted to the payment processing system 3 arranged at a predetermined payment place. The user U can complete the payment by reading out his / her own payment information in the payment processing system 3 arranged at an arbitrary payment place.
That is, in this service, payment processing can be completed by the payment processing system 3 arranged at a predetermined payment place without going through existing infrastructure such as banks, convenience stores, credit card companies, and the like. Therefore, if the payment place is deployed within the action range of the user U, the user U can complete the payment process at his / her own convenient time.

In addition, according to this service, users U of a wide range of ages can perform payment processing for payments required for purchasing products and the like on websites. That is, even a user U or the like who does not have a bank account or a credit card can perform payment processing, so that the versatility is high.

In addition, according to this service, payment processing required by purchasing products on the website can be processed by an independent payment processing system. Therefore, the user U can complete the payment of the product without contacting another person. As a result, the risk of infectious disease of user U can be reduced.

As a specific payment method at a predetermined payment place, for example, payment such as transportation IC card, QR code (registered trademark) payment, cash, prepaid card, credit card, biometric authentication and the like can be used. In addition, if My Number is attached to a bank account, credit card, securities account, insurance, driver's license, etc., payment may be completed with My Number Card, which collects personal financial information.
Here, the transportation IC card is a general term for electronic money issued by railway companies in various parts of Japan, and can be used as a ticket for public transportation such as trains and buses. Therefore, it is used by users U of a wide range of age groups including minors. For example, prepaid electronic commerce that charges a certain amount of money in advance can prevent overuse, and even if the card is lost, there is a low risk that a large amount of money will be misused. Furthermore, since the usage history of the card can be easily confirmed, the transportation IC card is widely supported by parents who have a minor user U.

The user U can complete the payment by, for example, holding the transportation IC card over the reader / writer RW (hereinafter referred to as "touch operation") at the predetermined payment place.
In this way, the user U can easily and safely complete the payment required for the purchase of the product or the like on the Internet according to the convenience of his / her own life.

Next, a specific example of this service will be described with reference to FIGS. 2 to 4.

FIG. 2 is a diagram illustrating a specific application example (1) of the service of FIG.
In the example of FIG. 2, it is assumed that the user U orders a product at a table order or a counter order at a restaurant and makes a payment locally (when the restaurant is used as a payment place). In addition, the order of the product shall be made by using the mobile order system on the existing EC site.

Conventionally, when purchasing a product or the like using a mobile order system, the user U has made a mobile order and then made a payment by a method via the Internet using a credit card as an example or at a manned cash register at a restaurant.
On the other hand, this application example is characterized in that the user U makes a payment using an unmanned payment system installed at a restaurant after placing a mobile order.

To explain this example more specifically, it is assumed that the user U purchases a product at a fast food restaurant.
User U accesses the order site R (an example of a website) managed by a fast food restaurant by operating the digital signage S, mobile M, or display DP as an order reception device 4 at the table in the store. Then, order the product you want (enter the order information) (step ST1).

When the order information of the user U is input, the order site administrator G (order site management device 2), which is the administrator of the order site R, does not shift to the conventional payment screen of the order site R, and the order management device 1 The payment information of the user U is transmitted as payment request information to the user (step ST2).

The service provider A (order management device 1) registers and manages the acquired payment information of the user U (step ST3). The service provider A (order management device 1) transmits the URL information associated with the payment information of the user U to the order site management device 2 as the payment type selection screen URL information (step ST4).

The order site manager G (order site management device 2) receives a transition instruction to the payment type selection screen URL via the order site R managed by itself (step ST5).
The order site R managed by the order site administrator G is provided with a "purchase confirmation button", and the acquired payment type selection screen URL information is associated with the "purchase confirmation button". When the "purchase confirmation button" is pressed by the user U, an instruction for transitioning to the payment type selection screen is accepted.

The service provider A (order management device 1) executes the transition process to the payment type selection screen URL (step ST6).
At this time, the order information of the user U is transmitted as order information to the store management PC 5 managed by the fast food restaurant, and the clerk prepares the product for the user U.

The payment processing system 3 executes the payment processing based on the payment processing at the fast food restaurant by the user U (step ST7).

Here, the payment processing system 3 is composed of, for example, a display DP, a receipt printer RP, and a reader / writer RW. Based on the payment information displayed on the display DP, the payment process is executed by the user U touching the reader / writer RW with the card or the like. After the payment is completed, the user U can also receive the payment completion information as a receipt.

In this way, even when the user U orders a product at an EC site via a mobile order system at a restaurant, the user U performs payment processing in real time with an unmanned payment system installed at the restaurant. Can be completed.

FIG. 3 is a diagram illustrating a specific application example (2) of the service of FIG.
In the example of FIG. 3, when the user U selects a product (showrooming) at a small store SH that does not have product inventory and makes a payment locally (when the small store SH is used as the payment place). Suppose. Also in this case, the order for the product shall be placed on the existing EC site using the mobile order system.
After placing an order at the store, the user U makes a payment at the store and receives the product by delivery.
In this case, the store opening fee shall be included in the over-the-counter payment.

After selecting a product in the small store SH, the user U causes the digital signage S, mobile M, and display DP to function as the order reception device 4, and operates the order site R (order site R) managed by the small store SH. Access the website (an example) and order the product you want (enter the order information) (step ST1).

When the order information of the user U is input, the order site administrator G (order site management device 2), which is the administrator of the order site R, does not shift to the conventional payment screen of the order site R, and the order management device 1 The payment information of the user U is transmitted as payment request information to the user (step ST2).

The service provider A (order management device 1) registers and manages the acquired payment information of the user U (step ST3). The service provider A (order management device 1) transmits the URL information related to the payment information of the user U to the order site management device 2 as the URL information of the payment type selection screen (step ST4).

The order site manager G (order site management device 2) receives a transition instruction to the payment type selection screen URL via the order site R managed by itself (step ST5).

The service provider A (order management device 1) executes the transition process to the payment type selection screen URL. (Step ST6).
At this time, the order information of the user U is transmitted to the store management PC 5 managed by the small store SH, and the product is prepared for the user U.

The payment processing system 3 executes the payment processing based on the payment processing at the small store SH by the user U (step ST7).
Here, it is assumed that the sales amount after deducting the step rate will be returned to the store.

In this way, even when ordering products on the EC site via the mobile order system in a small store (showrooming) that does not have product inventory, user U is a payment system installed at the storefront of the small store SH. You can complete the payment with.

FIG. 4 is a diagram illustrating a specific application example (3) of the service of FIG.
In the example of FIG. 4, it is assumed that the user U makes a payment for utility charges, EC deferred payment, and the like.
In this case, the order for the product or the like has been completed by a predetermined method, and the user U shall settle the payment at the payment place based on the details or the like received by e-mail or paper medium.
In addition, a fee is collected from the settlement amount.

Conventionally, the user U has settled the invoice issued in the utility charge or EC at the manned cash register in the store based on the invoice.
On the other hand, the present application example is characterized in that the user U makes a payment by an unmanned payment system installed at a predetermined place after receiving the invoice.

To explain this example more specifically, it is assumed that the user U receives, for example, the details of the water charge in a paper medium.
The user U accesses the billing payment site C (an example of a website) based on the details, and confirms the information regarding his / her billing (hereinafter referred to as "billing information") (step SF1).

When the billing information (payment information) is confirmed by the user U, the order site administrator G (order site management device 2), which is the administrator of the billing payment site C (an example of the website), receives the billing information (order site management device 2) of the user U. The payment information) is transmitted to the order management device 1 without transitioning to the conventional payment screen of the billing payment site C (step SF2).
Here, the order site manager G will be described on the premise that it is the Waterworks Bureau, but the description is not limited to this.

The service provider A (order management device 1) registers and manages the acquired billing information (payment information) of the user U (step SF3). Then, the service provider A (order management device 1) transmits the URL information associated with the billing information of the user U to the order site management device 2 as the payment type selection screen URL information (step SF4).

The order site manager G (order site management device 2) receives a transition instruction to the payment type selection screen URL via the billing payment site C managed by the order site manager G (step SF5).
The billing payment site C managed by the order site administrator G is provided with a "billing confirmation button", and the acquired payment type selection screen URL information is associated with this "billing confirmation button". .. That is, when the "billing confirmation button" is pressed by the user U, an instruction for transitioning to the payment type selection screen is received.

The service provider A (order management device 1) executes the transition process to the payment type selection screen URL (step SF6).

The payment processing system 3 executes the payment processing based on the payment processing at the predetermined payment place by the user U (step SF7).

In this way, the user U can complete the payment at the predetermined payment place for the utility charges, the postpayment of the EC, and the like. That is, this service can be applied not only to payments related to transactions on websites on the Internet, but also to payments for items such as utility charges or EC deferred payments for which orders for goods have already been confirmed. It means that you can do it.
As described above, since the payment processing system 3 can be installed at any place within the action range and living area of the user U, the user U does not have to go to a bank, a convenience store, or the like for his / her own convenience. Payment can be completed easily and safely at a good timing. Further, for example, since the user U can complete the payment with a transportation IC card, even a minor user U who does not have a credit card can easily complete the payment.

Next, a first embodiment of the information processing system of the present invention will be described with reference to FIGS. 5 to 12.

FIG. 5 is a diagram showing an example of the configuration according to the first embodiment of the information processing system of the present invention.

The information processing system shown in FIG. 5 is configured to include an order management device 1, an order site management device 2, a payment processing system 3, and an order reception device 4.
The order management device 1, the order site management device 2, the payment processing system 3, and the order reception device 4 are each connected to each other via a predetermined network N such as the Internet.

The order management device 1 is managed by the service provider A, and executes various processes for realizing this service while appropriately communicating with the order site management device 2, the payment processing system 3, and the order reception device 4.
The order management device 1 acquires and manages the payment information of the user U confirmed by the order site management device 2 from the order site management device 2. Then, when the user U makes a payment in the payment processing system 3, the payment information is provided.

The order site management device 2 is managed by a payment operator or the like other than the order site manager G, and realizes this service while appropriately communicating with the order management device 1, the payment processing system 3, and the order reception device 4. Perform various processes to do so.
The order site management device 2 manages the order site R, generates payment information based on the order information of the user U, and transmits the payment information to the order management device 1.

The payment processing system 3 is managed by the service provider A, and is composed of, for example, a display DP, a receipt printer RP, and a reader / writer RW. The payment processing system 3 acquires the payment information of the user U from the order management device 1.
The payment processing system 3 may be able to place an order. That is, the payment processing system 3 can also serve as the order reception device 4. In other words, the order reception device 4 is not an essential component for this service.

The order reception device 4 is operated by the user U, and is, for example, a digital signage S, a mobile M, or the like. The order reception device 4 transmits order information to the order site management device 2.

Next, an example of the hardware configuration of the order management device 1 constituting the above-mentioned information processing system will be described with reference to FIG.
FIG. 6 is a block diagram showing an example of the hardware configuration of the order management device in the information processing system shown in FIG.

The order management device 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, and an output unit. A 17, a storage unit 18, a communication unit 19, and a drive 20 are provided.

The CPU 11 executes various processes according to the program recorded in the ROM 12 or the program loaded from the storage unit 18 into the RAM 13.
Data and the like necessary for the CPU 11 to execute various processes are also appropriately stored in the RAM 13.

The CPU 11, ROM 12 and RAM 13 are connected to each other via the bus 14. An input / output interface 15 is also connected to the bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

The input unit 16 is composed of, for example, a keyboard or the like, and various information is input.
The output unit 17 is composed of a display such as a liquid crystal display, a speaker, or the like. The storage unit 18 is composed of a DRAM (Dynamic Random Access Memory) or the like, and stores various data.
The communication unit 19 communicates with other devices via the network N including the Internet.

A removable media 50 made of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately mounted on the drive 20. The program read from the removable media 50 by the drive 20 is installed in the storage unit 18 as needed.
Further, the removable media 50 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18.

Although not shown, the order site management device 2, the payment processing system 3, and the order reception device 4 of FIG. 5 can also have basically the same configuration as the hardware configuration shown in FIG. Therefore, the description of the configuration of the order site management device 2, the payment processing system 3, and the order reception device 4 will be omitted.

By cooperating with various hardware such as the order management device 1, the order site management device 2, the payment processing system 3, and the order reception device 4 and various software, the payment information registration process and the payment end information transmission process can be performed. It can be executed.
The payment information registration process is a series of processes from the order site management device 2 receiving the order information of the user U to the order management device 1 registering the payment information in the database based on the order information.
The settlement end information transmission process is a series of processes from the user U calling his / her own settlement information, performing the settlement process based on the settlement information, and transmitting the information indicating that the settlement is completed.

Therefore, with reference to FIG. 7, the payment information registration process and the payment end information transmission process executed in the order management device 1, the order site management device 2, the payment processing system 3, the order reception device 4, and the like according to the present embodiment are performed. The functional configuration for execution is described.

FIG. 7 is a functional block diagram showing an example of the functional configuration of the order management device shown in FIG. 5, the order site management device, the payment processing system, and the order reception device.

First, the functional configuration of the payment information registration process will be described.

When the payment information registration process is executed, in the CPU 11 of the order management device 1, the URL transition instruction reception unit 101, the payment request reception unit 102, the payment type selection screen generation unit 103, and the payment type selection screen URL information The transmission control unit 104 functions.
Further, the payment information DB 100 functions in one area of the storage unit 18.
In the CPU 21 of the order site management device 2, the order information acquisition unit 201, the payment request transmission control unit 202, and the payment type selection screen URL information acquisition unit 203 function.
Further, the order information DB 200 functions in one area of the storage unit 28.

The URL transition instruction receiving unit 101 of the order management device 1 receives an order start instruction from the user U.
Specifically, when the user U performs an operation related to order start via the order reception device 4, the URL transition instruction reception unit 101 executes a process for transitioning to the screen for accepting the order.
Here, the URL transition instruction receiving unit 101 of the order management device 1 receives the order start instruction instead of the order site management device 2, thereby complementing the system in which the order site management device 2 and the order management device 1 cooperate with each other. Will be possible.
That is, for example, a part of the functions managed on the order site management device 2 side can be managed on the order management device 1 side.

The order information acquisition unit 201 of the order site management device 2 acquires order information via the order reception device 4.
Specifically, the order information acquisition unit 201 acquires information such as store information for which a product or the like is desired to be purchased, desired product information, and a desired quantity.
Then, the order information acquisition unit 201 stores the order information in the order information DB 200.

The payment request transmission control unit 202 of the order site management device 2 generates control for generating information necessary for the payment request as payment information based on the order information and transmitting it to the order management device 1 via the communication unit 29. do.
Here, the payment information includes, for example, transaction ID, order date and time of the product, information on the store where the product etc. is desired to be purchased, information on the desired product, the number of desired products, etc., and the amount of the product (including the total amount). Etc. are included.

The payment request reception unit 102 of the order management device 1 acquires the payment information transmitted from the order site management device 2 via the communication unit 19.
Specifically, the payment request receiving unit 102 acquires the payment information of the user U as a payment request from the order site management device 2.
In this way, the order management device 1 acquires the payment information of the user U via the website.

The payment type selection screen generation unit 103 of the order management device 1 generates a payment type selection screen based on the payment information acquired by the payment request reception unit 102, and issues information including a URL associated with the screen.
Then, the payment type selection screen generation unit 103 stores the user U and the URL in the payment information DB 100 in association with each other.

The payment type selection screen URL information transmission control unit 104 of the order management device 1 executes control to transmit the payment type selection screen URL to the order site management device 2 via the communication unit 19.

The payment type selection screen URL information acquisition unit 203 of the order site management device 2 acquires the URL information of the payment type selection screen via the communication unit 29.

Of the functional configurations of the order management device 1, the order site management device 2, the payment processing system 3, and the order reception device 4, the functional configuration when the payment information registration process is executed has been described above.

Next, among the functional configurations of the order management device 1, the order site management device 2, the payment processing system 3, and the order reception device 4, the functional configuration when the payment end information transmission process is executed will be described.

When the payment end information transmission process is executed, the CPU 11 of the order management device 1 provides the payment type selection screen display control unit 105, the payment type selection reception unit 106, the payment information transmission control unit 107, and the first payment end information provision. Unit 108 functions.
In the CPU 21 of the order site management device 2, the association unit 204 and the payment type selection screen URL transition instruction reception unit 205 function.
In the CPU 31 of the payment processing system 3, the payment information acquisition unit 301, the payment processing unit 302, and the second payment end information providing unit 303 function.

The associating unit 204 of the order site management device 2 is provided on the website managed by the order site administrator G with the URL information of the payment type selection screen acquired by the payment type selection screen URL information acquisition unit 203. It is managed in association with a button for confirming the purchase (for example, the “purchase confirmation button” in FIG. 11 (A) described later).

The payment type selection screen URL transition instruction reception unit 205 receives a processing instruction for transitioning to the payment type selection screen.
Specifically, the payment type selection screen URL transition instruction reception unit 205 executes a process of transitioning to the payment type selection screen when the "purchase confirmation button" is pressed by the user U who operates the order reception device 4.

The payment type selection screen display control unit 105 executes control to display the payment type selection screen generated by the payment type selection screen generation unit 103 on the order reception device 4.

The payment type selection reception unit 106 accepts the selection of the payment type.
Specifically, the payment type selection reception unit 106 receives the selection of the payment means from the user U via the order reception device 4.
Specifically, the user U can select a transportation IC card payment, a credit card payment, a QR code payment, or the like as the payment means. Here, for convenience, the user U will be described as assuming that the payment by the transportation IC card is selected.

The payment information transmission control unit 107 executes control to transmit the payment information of the user U and the information indicating that the payment is made by the user U with the transportation IC card to the payment processing system 3.
As a result, the payment processing system 3 can acquire the payment information of the user U and the information indicating that the payment information is processed by the transportation system IC.

The payment information acquisition unit 301 of the payment processing system acquires the payment information of the user U via the communication unit 39.

When the user U touches the reader / writer RW with the card P in the payment processing unit 302, the payment processing is executed.

When the settlement processing is completed in the settlement processing unit 302, the second settlement end information providing unit 303 executes control to transmit the information regarding the completion of the settlement to the order management device 1 via the communication unit 39.

The first payment end information providing unit 108 of the order management device 1 acquires information regarding the completion of the payment processing of the user U from the payment processing system 3 via the communication unit 19, and obtains the information from the order site management device. The control to send to 2 is executed.

As described above, with reference to FIG. 7, among the functional configurations of the order management device 1, the order site management device 2, the payment processing system 3, and the order reception device 4 shown in FIG. 5, the payment information registration process and the payment end information transmission An example of a functional configuration that functions during processing has been described.

In this way, when the user U places an order for a product or the like on the website W, the order management device 1 acquires information about the order as payment information via the website or the like.
The order management device 1 generates a payment type selection screen based on the payment information, and manages it by associating it with a URL. Then, the order management device 1 transmits the URL to the order site management device 2.
By accessing the URL via the order management device 1, the user U can make a payment in a payment processing system independent of the website.
Further, when the payment of the user U is completed by a predetermined operation, the information indicating that the payment is completed is transmitted to the website as the payment end information.
In this way, even if the user U purchases a product or the like on the website, the user U can complete the payment in a payment system independent of the website.
As a result, the user U can safely complete the payment process without worrying about the security of personal information.
In addition, since information indicating that the payment has been completed is automatically sent to the website, the user U needs to bother to re-register the payment on the website by himself / herself. There is no. As described above, by using the present invention, the user U can settle the payment related to the payment generated in the electronic commerce on the Internet at the actual payment place. Then, the information indicating the end is returned to the Internet from the actual payment place. The user U can complete his / her own payment process easily and speedily by a payment method in which the security of personal information is ensured.

FIG. 8 is an arrow chart illustrating a flow of processing executed by each of the order management device, the order site management device, the payment processing system, and the order reception device having the functional configuration of FIG.
Here, for convenience, it is assumed that the user U orders a drink using the mobile order system on an existing EC site, and goes to a restaurant to make a payment.

First, an example of the flow of payment information registration processing will be described.
The payment information registration process is configured as a series of processes of steps S151 to S157 of FIG.

In step S151, the URL transition instruction receiving unit 101 of the order management device 1 receives an order start instruction. At this time, FIG. 9A shows an example of an operation screen for receiving order information displayed on the order receiving device 4.
Looking at FIG. 9A, the operation screen V1 displayed on the order reception device 4 is provided with the “order” button B1. The "order" button B1 is associated with a URL associated with a screen for inputting order information on the website.
Specifically, the URL transition instruction receiving unit 101 transitions to a screen for inputting order information on the website when the "order" button B1 shown in FIG. 9A is pressed by the user U. Accept instructions.

In step 152, the order site management device 2 executes the control of presenting the order information input screen of the website. At this time, FIG. 9B shows an example of an operation screen for inputting order information displayed on the order reception device 4.
Looking at FIG. 9B, the operation screen V2 displayed on the order reception device 4 is configured to include the display area F11.
Here, for convenience, the operation screen V2 will be described as a website BB-I managed by a restaurant Burger shop in which the user U wishes to purchase a product or the like. The display area F11 is provided with an input area for selecting whether to eat or drink the product or the like purchased by the user U in the store or to take it home. The user U can input his / her wishes in the display area F11.

In step 153, the user U inputs the order information by operating the order reception device 4.
At this time, examples of the operation screen for inputting the order information displayed on the order reception device 4 are shown in FIGS. 10A and 10B.
Looking at FIG. 10A, the operation screen V3 displayed on the order reception device 4 is configured to include the display areas F12 and F13.
In the display area F12, information on the store where the user U wants to purchase the product or the like is displayed. Specifically, it includes information such as the appearance of the store, business hours, address, and map.
The user U can confirm the information of the store wishing to purchase by viewing the information in the display area F12.
The display area F13 is provided with a selection area for products that the user U wants to purchase.
The user U orders a product by selecting a product or the like desired by the user U in the display area F13.
Looking at FIG. 10B, the operation screen V4 displayed on the order reception device 4 is configured to include the display areas F14 and F15.
In the display area F14, the date and time when the user U receives the product or the like, the information about the store where the user U wants to purchase the product or the like, and the information about the product or the like to be purchased are displayed.
Further, in the display area F14, the user U can select the number of products or the like to be purchased, and the total amount is calculated and displayed by inputting the number of products or the like to be purchased by the user U. Specifically, it is displayed that the total amount of money when the user U receives two products "oolong tea" at the store "Burger shop" on September 26, 2018 is ¥ X00.
In step 154, the order information acquisition unit 201 of the order site management device acquires the above-mentioned order information, registers it in the order information DB 200, and manages it.
The display area F15 is provided with a "proceed to order procedure" button B2.
In step S155, when the user U presses the button B2, the order information of the user U is confirmed. Then, the payment information of the user U is transmitted from the payment request transmission control unit 202 of the order site management device 2 to the order management device 1.

In step S156, the payment request receiving unit 102 of the order management device 1 acquires the payment information of the user U by receiving the payment request.
Then, the payment type selection screen generation unit 103 generates the payment type selection screen and the URL information related thereto, and registers it in the payment information DB 100.

In step S157, the payment type selection screen URL information transmission control unit 104 of the order management device 1 executes control to transmit the generated URL information of the payment type selection screen to the order site management device 2.
The example of the flow of the payment information registration process has been described above.
Next, an example of the flow of payment processing will be described.

In step S158, the association unit 204 of the order site management device 2 uses the URL information of the payment type selection screen acquired by the payment type selection screen URL information acquisition unit 203 as a selection button provided on the screen of the website. Manage in association with each other.
Hereinafter, a specific description will be given with reference to the drawings.
FIG. 11A shows an example of an operation screen that is displayed on the order reception device 4 and that accepts a transition to the payment type selection screen.
Looking at FIG. 11A, the operation screen V5 displayed on the order reception device 4 is configured to include the display areas F16 and F17.
The payment information of the user U is displayed in the display area F16. Specifically, the total includes the order number, the status of the product (preparing, cooking, etc.), the date and time when the user U receives the product, the information about the store where the user U wants to purchase the product, and the information about the product to be purchased. Information such as amount and payment method is included.
The display area F17 is provided with a "purchase" button B3. That is, the mapping unit 204 of the order site management device 2 manages the URL information of the payment type selection screen acquired by the payment type selection screen URL information acquisition unit 203 in association with the "purchase" button B3. ..
Then, the user U operates the order reception device 4 and presses the "purchase" button B3 to proceed to the process described in step 159.

In step 159, the payment type selection screen URL transition instruction reception unit 205 of the order site management device 2 receives the transition instruction to the payment type selection screen when the button B3 is pressed by the user U.

In step 160, when the payment type selection screen display control unit 105 of the order management device 1 receives the transition instruction to the payment type selection screen, the process of displaying the payment type selection screen including the payment information of the user U is executed.
At this time, FIG. 11B shows an example of an operation screen displayed on the order reception device 4 for the user U to select the payment type.
Looking at FIG. 11B, the operation screen V6 displayed on the order reception device 4 is configured to include the display areas F18 to F20.
In the display area F18, a payment means that can be selected by the user U as a payment type is displayed. For example, the user U can select a payment method such as a transportation IC card, a credit card, or a QR code payment.
In the display area F19, the payment amount is displayed as the payment information of the user U.

In step 161 the payment type selection reception unit 106 accepts the selection of the payment type by the user U.
Specifically, the user U can select his / her desired payment means by pressing any of the selection buttons B4 to B6 provided in the display area F20 of the operation screen V6.
User U makes a payment by the selected payment means. Here, for convenience of explanation, it is assumed that the user U has selected payment with a transportation IC card.

In step 162, the payment information transmission control unit 107 executes a process of transmitting the payment type desired by the user U and the payment information of the user U to the payment processing system 3.
Here, FIG. 12A shows an example of an operation screen for performing payment processing displayed on the order reception device 4.
Looking at FIG. 12A, the operation screen V7 displayed on the order reception device 4 is configured to include the display areas F21 and F23.
The payment means selected by the user U is displayed in the display area F21. Here, the content that the user U has selected payment with a transportation IC card is displayed.
In the display area F22, the payment means (“transportation system”) selected by the user U and the payment amount (100 yen) of the user U are displayed.
In the display area F23, a guide for the user U for supporting the execution of the payment process is displayed. Here, since the payment by the transportation IC card is selected by the user U, an illustration of touching (holding) the transportation IC card on the reader / writer RW is displayed. Even user U, who is not accustomed to payment methods other than cash, can easily execute payment processing by following this display.

In step 163, the payment processing unit 302 of the payment processing system 3 executes the payment processing when the transportation IC card is touch-operated by the reader / writer RW by the user U.

In step 164, the second settlement end information providing unit 303 executes control to transmit the information regarding the completion of the settlement of the user U to the order management device 1 via the communication unit 39.

In step 165, when the first settlement end information providing unit 108 of the order management device 1 receives the information indicating that the settlement process has been completed from the settlement processing system 3, the information regarding the completion of the settlement process to the order site management device 2. Performs control to send.
At this time, an example of the operation screen presented to the order reception device 4 is shown in FIG. 12 (B).
Looking at FIG. 12B, the operation screen V8 presented to the order management device 1 is configured to include the display area F24.
In the display area F24, as information regarding the completion of the payment of the user U, the payment method (transportation IC card) used by the user U, the amount paid by the payment method (420 yen), and the payment method are displayed. The balance of the used transportation IC card (15,213 yen) is displayed.
As described above, using FIG. 8, the payment information registration process and the payment end information transmission process executed by each of the order management device, the order site management device, the payment processing system, and the order reception device having the functional configuration of FIG. I explained the flow.

In this way, the payment information of the user U acquired from the website is provided to the payment processing system independent of the website arranged at a predetermined location. When the user U completes the payment in the payment processing system, the information indicating that the payment is completed is transmitted to the website again via the Internet. That is, the user U can complete the payment by various payment means at a predetermined place for the payment generated in the electronic commerce.
As a result, for example, it is possible to prevent the risk that the basic payment information of the user U is spread on the Internet via the website.
In addition, since the user U can perform payment processing within his / her own activity range, payment delays due to forgetting payment or the like are unlikely to occur.
Further, since the user U can complete the payment by using a transportation IC card or the like, the user U who does not have a bank account or a credit card can easily carry out electronic commerce.
Furthermore, since the user U can complete the payment without contacting the clerk at the bank or convenience store, the risk of infectious disease can be prevented.

Next, a second embodiment of the information processing system of the present invention will be described with reference to FIGS. 13 and 14.
FIG. 13 is a functional block diagram showing an example of the functional configuration of the order management device 1 and the payment processing system 3 among the configurations according to the second embodiment of the information processing system of the present invention.

In the CPU 11 of the order management device 1, the product information acquisition unit 151, the payment necessary information acquisition unit 152, the management unit 153, the order information acquisition unit 154, the payment request unit 155, the payment completion information registration unit 156, and the like. The first settlement end information providing unit functions.
A payment information DB 100, a purchase information DB 300, a product / order master DB 400, a member information / delivery information DB 500, and an analysis information DB 600 function in one area of the storage unit 18.

In the CPU 31 of the payment processing system 3, the information acquisition unit 351, the information presentation unit 352, the order information confirmation unit 353, the order information transmission control unit 354, the payment request reception unit 355, the payment processing unit 356, and the settlement The end information transmission control unit 357 functions.

A detailed explanation of the function of each block of FIG. 13 will be described in the description of FIG.

FIG. 14 is a diagram showing an example of a processing flow executed by each of the order management device 1 and the payment processing system 3 in the configuration according to the second embodiment of the information processing system of the present invention.
In the example of FIG. 14, the user U operates the input / output device MN of the payment processing system 3 to order a product or the like and perform payment.

In step SS1, the payment processing system 3 starts accepting operations related to the order of goods and the like.
Specifically, for example, when ordering a product or the like at a restaurant, the user U presses the "in-store / take-out" button displayed on the input / output device MN of the payment processing system 3 in the store. You can choose to eat or drink or take out. As a result, the URL is changed, and a screen or the like on which a product or the like can be selected is displayed on the input / output device MN.
Here, the case of ordering a product or the like at a restaurant is taken as an example, but the processing flow of FIG. 14 can also be applied when the user U purchases the product or the like on the EC site. In this case, An EC site on which an item to be purchased can be ordered may be selected.
Further, in this example, it is assumed that the user U presses the "in-store / take-out" button, but such an operation is not particularly indispensable, and a screen or the like on which products can be selected, etc. Information about products and the like may be displayed in advance on the input / output device MN.
Here, as the input / output device MN, for example, a monitor, a touch panel, a tablet PC, a camera, or the like is used. In this case, the attribute information of the user U may be acquired from the camera or the like.

In step SS2, the payment processing system 3 transmits an instruction for acquiring product information and payment necessary information from the website W to the order management device 1.
The product information includes, for example, information such as a product name, a product image, and a genre.
The settlement required information includes, for example, information necessary for settlement, such as information such as the price of a product or the like.

In step SS3, the order management device 1 attempts to acquire the product information and the payment necessary information by accessing the website W.
In this example, the product information and the payment required information can be obtained from the website W at the same time, but this is not essential, and the payment required information is an arbitrary method independent of the product information (for example, another method). It may be acquired by the website W of the website, a database provided separately, manual input by a person, an HTML character string embedded in the website W, or the like).
Further, the timing at which the order management device 1 acquires the product information and the payment necessary information from the website W is not limited to this example, and may be configured to be acquired when the system is started in step SS1.
Here, the website W is not limited to an order site or an EC site such as a gourmet site or a cafe homepage, but may be a corporate homepage or the like.

Here, for convenience of explanation, the order management device 1 will be described on the premise that the product information and the payment necessary information are acquired via the website W, but the present invention is not limited to this. That is, the order management device 1 may acquire product information and payment necessary information via another company's POS system, Excel, PDF (Portable Document Format), manual input, or API (Application Programming Interface). Further, the order management device 1 may acquire product information and payment necessary information not only as text information but also as information related to images, moving images, odors, sounds, tastes, 3D information and the like.

In step SS4, the product information acquisition unit 151 of the order management device 1 acquires the product information via the communication unit 19.
Further, in step SS4, the settlement necessary information acquisition unit 152 of the order management device 1 acquires the settlement necessary information via the communication unit 19.
Then, in step SS4, the management unit 153 of the order management device 1 associates the product information acquired by the product information acquisition unit 151 with the payment necessary information acquired by the payment necessary information acquisition unit 152, thereby associating the product. Manage as a master.
Then, the management unit 153 of the order management device 1 stores the associated product information and settlement necessary information in the product / order master DB 400.
Here, in this example, it is assumed that the settlement required information is acquired together with the product information in step SS4, but as described above, the acquisition timings do not necessarily have to be the same. For example, the payment necessary information may be acquired in advance. In this case, the management unit 153 of the order management device 1 acquires the product information acquired by the product information acquisition unit 151 at the timing of step SS4 and the payment necessary information in advance. The settlement required information acquired by the unit 152 may be associated with each other and managed as a product master.
Further, in step SS4, the order management device 1 transmits the associated product information and payment necessary information to the payment processing system 3. Then, the information acquisition unit 351 of the payment processing system 3 acquires the product information and the payment necessary information via the communication unit 39.

In step SS5, the information presentation unit 352 of the payment processing system 3 executes control to display the associated product information and payment necessary information on the input / output device MN.

In step SS6, the order information confirmation unit 353 of the payment processing system 3 acquires the order information from the user U who operates the input / output device MN.
Here, the order information confirmation unit 353 may acquire the order information by operating the screen of the input / output device MN described above, or obtain the order information from various sensors such as a bar code scanner, a QR code, a scanner, and a camera. You may get it.

In step SS7, the order information transmission control unit 354 of the payment processing system 3 executes control to transmit the order information of the user U to the order management device 1. Here, the order information includes payment information and purchase information, as will be described later. Therefore, each of the payment information acquisition unit 171 and the purchase information acquisition unit 172 of the order management device 1 acquires the payment information and the purchase information via the communication unit 19.
Here, the settlement information is information indicating the total amount of each billing amount for the order received from the user U each time. The purchase information is information indicating the details of each order received from the user U each time.
The payment information acquisition unit 171 stores the acquired payment information in the payment information DB 100.
The purchase information acquisition unit 172 stores the acquired purchase information in the purchase information DB 300.

In step SS8, the payment request unit 155 of the order management device 1 makes a payment request to the payment processing system 3. Then, the payment request reception unit 355 of the payment processing system 3 receives the payment request via the communication unit 39.

In step SS9, the payment processing unit 356 of the payment processing system 3 causes the reader / writer RW to display information indicating a payment request (for example, information indicated by lighting). Then, the user U touch-operates the card P on the reader / writer RW to settle the product or the like, and the settlement process is completed. As a result, the reader / writer RW outputs a notification regarding the end of the payment process.
Here, in this example, the payment method is a method in which the card P is touch-operated with respect to the reader / writer RW, but the method is not particularly limited to this, and credit card, electronic money, QR code authentication, and ecological authentication are used. , Etc. may be adopted as an alternative or in combination.

In step SS10, the payment processing unit 356 of the payment processing system 3 acquires a notification regarding the end of the payment processing from the reader / writer RW.

In step SS11, the settlement end information transmission control unit 357 of the settlement processing system 3 executes control to transmit the settlement end information to the order management device 1.
Then, the payment completion information registration unit 156 of the order management device 1 acquires the payment end information via the communication unit 19 and registers it in the payment information DB 100 and the purchase information DB 300.

Here, when the website W is an order site such as a product or an EC site, for example, the processes of steps SS12 to SS14 are executed. That is, depending on the website W, the processing of steps SS12 to SS14 is not essential.

In step SS12, the settlement end information providing unit 157 of the order management device 1 accesses the website W and provides the settlement end information.

In step SS13, a cooking instruction and a delivery instruction of a product or the like are given to the store management PC 5 on the website W.

In step SS14, the payment acceptance completion information providing unit 158 of the order management device 1 acquires the payment completion acceptance information from the website W.
Then, in step SS15, the order management device 1 transmits the payment acceptance completion information to the payment processing system 3.

In step SS16, the payment processing system 3 executes control to display the acquired payment completion reception information on the input / output device MN.

In step SS17, the payment processing system 3 transmits an instruction to print the receipt to the receipt printer RP.
Here, in this example, the receipt printer RP may output a delivery slip or a store copy. In addition, the receipt printer RP may obtain questionnaire information by pasting a questionnaire link. Furthermore, the payment processing system 3 may have a function for mailing the delivery slip output from the receipt printer RP to the delivery company / system. Alternatively, the payment processing system 3 may input a delivery destination from the input / output device MN and cooperate with the delivery company / system.

Summarizing the above, the order management device 1 can cooperate with the existing website W or the like to acquire, process, and edit product information from the website W or the like and store it as a product master. .. Then, the user U can operate the payment processing system 3 to order the product or settle the ordered product on the spot by browsing the product information provided by the order management device 1. ..

In this way, the user U can unify the ordering of goods and the like and the payment processing on the same terminal (for example, the payment processing system 3). Therefore, the ordering of the product and the like and the settlement process can be completed on the spot as a series of flows, so that the time required for the settlement process can be reduced.

Further, conventionally, when an order for a product or the like is placed on an EC site, the user U has to separately register basic payment information (for example, registration of credit card information) on the site. On the other hand, according to this service, such registration is not necessary, and the user U can make a payment in a payment processing system installed at a predetermined place. As a result, the user U can complete the payment process with peace of mind without worrying about personal information being leaked from the EC site.

In addition, in the past, when ordering products, etc. using a mobile order system installed at a restaurant or the like, payment was made at, for example, a manned cash register at the store, but according to this service, the payment is made by the user U himself. Since it is completed, labor can be saved. As a result, it becomes possible to eliminate the shortage of people in the food and beverage industry and reduce the risk of infectious diseases due to contact between people.

In addition, conventionally, the business operator that operates the website W has a separate system for payment, and it takes time and effort to change or repair each time. However, according to this service, the product information of the website W is acquired by the order management system, and the payment is made in the payment system. Therefore, the business operator who operates the website W is required to change or repair the system. You will be able to save time.

In addition, according to this service, it is possible to order products from website W via the mobile order system set in the store, and complete the payment with the payment system installed in the store. Businesses who wish to open a store can easily open a store even if the store space is small, because the inventory location of products and the place where payments are made can be separated.

In addition, conventionally, data related to payment information and order information of products etc. was managed on the website W side and the payment system side, respectively, but according to this service, payment information and order information are linked, so the data You will be able to manage it easily and accurately.
Furthermore, this centralized data can be used for marketing information.

In addition, since only necessary information can be extracted from the website W and provided to the user U, for example, a business operator selling a wide variety of small-quantity products, a make-to-order business operator (restaurants, etc.), and a market Prototype makers (pop-up stores, etc.) who want to see the reaction, antenna shops with low inventory, local specialties, handmade, specialty stores, businesses that do not have an EC site but only a homepage that posts product information, etc. By applying the service, it will be possible to easily open a store at low cost.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and modifications and improvements within the range in which the object of the present invention can be achieved are included in the present invention.

In the present embodiment, the URL transition instruction receiving unit 101 is provided in the order management device 1 and is configured to transition to the order site management device 2 by receiving an instruction from the user U, but the present invention is not limited to this. For example, the user U may directly access the website managed by the order site management device 2 without going through the URL transition instruction receiving unit 101 of the order management device 1.

Further, for example, the above-mentioned series of processes can be executed by hardware or software.
In other words, the functional configurations of FIGS. 7 and 13 are merely examples and are not particularly limited.
That is, it suffices if the information processing system is provided with a function capable of executing the above-mentioned series of processes as a whole, and what kind of functional block is used to realize this function is particularly shown in the examples of FIGS. 7 and 13. Not limited. Further, the location of the functional block is not particularly limited to FIGS. 7 and 13, and may be arbitrary. For example, the functional block of the order management device 1 may be transferred to the order site management device 2 or the like. On the contrary, the functional block of the order site management device 2 may be transferred to the order management device 1 or the like. Further, the functional block of the payment processing system 3 or the like may be transferred to the order management device 1 or the like.
Further, one functional block may be configured by a single piece of hardware, a single piece of software, or a combination thereof.

When a series of processes are executed by software, the programs constituting the software are installed on a computer or the like from a network or a recording medium.
The computer may be a computer embedded in dedicated hardware.
Further, the computer may be a computer capable of executing various functions by installing various programs, for example, a general-purpose smartphone or a personal computer in addition to a server.

The recording medium containing such a program is not only composed of a removable medium (not shown) distributed separately from the device main body in order to provide the program to the user U or the like, but also in a state of being preliminarily incorporated in the device main body. It is composed of a recording medium or the like provided to the user U or the like.

In the present specification, the steps for describing a program to be recorded on a recording medium are not necessarily processed in chronological order, but also in parallel or individually, even if they are not necessarily processed in chronological order. It also includes the processing to be executed.
Further, in the present specification, the term of the system means an overall device composed of a plurality of devices, a plurality of means, and the like.

In other words, the information processing system to which the present invention is applied suffices to have the following configuration, and can take various embodiments.

That is, the information processing system to which the present invention is applied (for example, the system of FIG. 5) is
A payment processing system (for example, the payment processing system 3 in FIG. 13) arranged at a payment place where the user setstle the goods or services to be ordered, and an information processing device (for example, FIG. 13) that communicates with the payment processing system. In an information processing system including an order management device 1)
The information processing device
Information acquisition means (for example, product information acquisition unit 151 in FIG. 13) for acquiring information that can identify the product or the service as product information, and the like.
A management means (for example,) that manages information (price, etc.) required for settlement of the goods or services specified by the goods, etc. information as settlement necessary information in association with the settlement necessary information and the goods, etc. information. , Management unit 153) in FIG.
With
The payment processing system is
An acquisition means (for example, information acquisition unit 351 in FIG. 13) for acquiring the product or the like information about the product or service to be ordered by the user and the payment necessary information.
A presentation means for presenting the product information to the user (for example, the information presentation unit 352 in FIG. 13) and
A reception means (for example, order information confirmation unit 353 in FIG. 13) that receives an order instruction operation for the product or service to be ordered by the user who has been presented with the product information.
When the instruction operation is accepted, the payment control means (for example, the payment processing unit 356 in FIG. 13) that controls the payment processing for performing the payment for the goods or services to be ordered based on the payment necessary information ,
To be equipped.

Further, the information acquisition means (for example, the product information acquisition unit 151 in FIG. 13) acquires the product or the like information independently of the payment required information.
The management means (for example, the management unit 153 in FIG. 13) associates the payment necessary information acquired from a route different from the information acquisition means with the product or the like information acquired by the information acquisition means. to manage.

This makes it possible to generate a product master based on information acquired from various media such as POS systems, Excel, PDF, etc. of other companies, not limited to the existing website W, etc., and present it to user U. Become. Therefore, the user U can select a product or the like from a wide range of options, not limited to the website W. In addition, even a business operator who does not own a website can sell his / her own product if he / she can send information such as a product, so that he / she can start a business at low cost.
Furthermore, since the product information and the settlement required information can be acquired independently, for example, even when the website W or the like is updated, it is sufficient that only the information necessary for updating the product master can be acquired. Therefore, since the service provider A only needs to update the necessary information, it is possible to reduce the maintenance cost.

1 ... Order management device, 2 ... Order site management device, 3 ... Payment processing system, 4 ... Order reception device, 5 ... Store management PC, 11, 21, 31 ... CPU , 19, 29, 39 ... Communication unit, 101 ... URL transition instruction reception unit 101, 102 ... Payment request reception unit, 103 ... Payment type selection screen generation unit, 104 ... Payment type selection Screen URL information transmission control unit, 105 ... Payment type selection screen display control unit, 106 ... Payment type selection reception unit, 107 ... Payment information transmission control unit, 108 ... First payment end information providing unit , 151 ... Product information acquisition department, 152 ... Payment required information acquisition department, 153 ... Management department, 154 ... Order information acquisition department, 155 ... Payment request department, 156 ... Payment completed Information registration unit, 157 ... Payment end information providing unit, 158 ... Payment acceptance completion information providing department, 201 ... Order information acquisition unit, 202 ... Payment request transmission control unit, 203 ... Payment type Selection screen URL information acquisition unit, 204 ... Correspondence unit, 205 ... Payment type selection screen URL transition instruction reception unit, 301 ... Payment information acquisition unit, 302 ... Payment processing unit, 303 ... 2nd settlement end information providing unit, 351 ... information acquisition unit, 352 ... information presentation unit, 353 ... order information confirmation unit, 354 ... order information transmission control unit, 355 ... settlement request reception Department, 356 ... Payment processing unit, 357 ... Payment end information transmission control unit, 100 ... Payment information DB, 200 ... Order information DB, 300 ... Purchase information DB, 400 ... Product / Order master DB, 500 ... Member information / Delivery information DB, 600 ... Analysis information DB

Claims (1)

In an information processing system including a payment processing system arranged at a payment place for settlement of goods or services to be ordered by a user and an information processing device that communicates with the payment processing system.
The information processing device
Information acquisition means for acquiring information that can identify products or services as product information among information generated for a purpose different from the creation of the product master.
As payment required information the information necessary to settle before Symbol goods or services, a set that associates with the product etc. information with the payment required information as product etc. master management means for managing a plurality of items such as master When,
With
The information acquisition means acquires the product or the like information independently of the payment necessary information, and obtains the information.
The management means uses a set in which the payment necessary information acquired from a route different from the information acquisition means and the product information acquired by the information acquisition means are associated with each other as the product master. Manage multiple product masters,
The payment processing system
In a state where the plurality of items such as the master by the management unit of the information processing apparatus is managed, among the plurality of items such as master presentation that presents what the order object of candidates for the user to one or more said user Means and
By the user who has received the presentation of one or more of the above-mentioned goods master, the goods or services specified by the predetermined goods, etc. master among the one or more goods, etc. masters are set as the order target, and the order for the order target is made. When an instruction operation is performed, a reception means for accepting the instruction operation and
When the instruction operation is accepted, a payment control means that controls a payment process for making a payment for the order target based on the payment necessary information belonging to the product or the like master that can identify the order target.
Information processing system equipped with.

Images